1400 Customer Service Manager jobs in La Habra
Customer Service Manager
Posted today
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Job Description
Job Title: Customer Service Manager
Location: Near Carson, CA
Employment Type: Direct Hire
Salary Range: $115,000 – $125,000 annually
LHH is seeking a dynamic and experienced Customer Service Manager to lead a high-performing team in a fast-paced, customer-centric environment. This role oversees both a busy call center and a retail center, driving excellence in customer experience, team development, and operational efficiency.
Key Responsibilities
- Lead a team of 11–14 Customer Service Representatives and 1 Supervisor
- Manage inbound call operations using a dialer system
- Navigate high-volume periods, especially during peak times like the start of the month
- Oversee the Downtown Retail Center, open 7 days a week
- Ensure flexible scheduling and adequate coverage
- Design and implement training programs focused on care and customer service
- Champion a culture of continuous improvement and staff development
- Serve as an internal advocate for customer experience excellence
- Partner with other departments to gather and act on customer feedback
- Collaborate with fellow managers to support organizational changes
- Drive enhancements in technology systems and dashboard development
- Establish and monitor KPIs to measure team performance and customer impact
Qualifications
- Proven experience managing customer service teams in a call center or retail environment
- Strong leadership and communication skills
- Experience with unionized staff is a plus
- Proficiency in dashboard tools and KPI tracking
- Ability to lead through change and foster a positive team culture
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Customer Service Manager
Posted 2 days ago
Job Viewed
Job Description
**Position Title:** CUSTOMER SERVICE MANAGER-CORONA, CA
**Salary:** $79,000-$99,000/annually
**Other Forms of Compensation:** Bonus Eligible
**_Growth. Opportunity. Excellence._**
**_Canteen_** brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our _growth._ Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, we'll continue to transform our industry.
**_Come grow with us. We are Canteen._**
**Job Summary**
We are seeking a **Customer Service Manager** to join our growing team.
**Key Responsibilities:**
+ Responsible for site visits and client retention
+ Assist branches with grand openings
+ Ensure we are compliant with local and national account standards; review corporate compliance reporting
+ Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)
+ Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
+ Coordinate efforts to improve the customer retention and client experience at the point of sale
+ Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
+ Drive compliance to merchandising standards
+ Assess performance by location through audit reports (Quarterly District Evaluations)
+ Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.
**Preferred Qualifications:**
+ A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
+ 3 years driving experience required.
+ Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
+ Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience.
+ Route management, retail and merchandising experience is preferred
+ Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
+ Food&beverage experience
+ Excellent communication skills required
+ Must be able to travel to client sites
+ Must be passionate about providing world class service to our clients and customers
+ Must be able to lift 50 lbs. on a consistent basis.
**Apply to Canteen today!**
_Canteen is a member of Compass Group USA_
**Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
**Associates at Canteen** **are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Req ID: **
Canteen
Customer Service Manager
Posted 2 days ago
Job Viewed
Job Description
Location:
Greensboro, NC, US, 27409San Leandro, CA, US, 94577Kansas City, MO, US, 64129Los Angeles, CA, US, 92011Sacramento, CA, US, 95826Miami, FL, US, 33126Fresno, CA, US, 93725Bakersfield, CA, US, 93308Joliet, IL, US, 60431Reno, NV, US, 89506French Camp, CA, US, 95231Hagerstown, MD, US, 21742Jacksonville, FL, US, 32219Lewis Center, OH, US, 43035Allentown, PA, US, 18103Elkridge, MD, US, 21075Conley, GA, US, 30288Bolingrook, IL, US, 60440Washington, DC, US, 20007Hayward, CA, US, 94545Charlotte, NC, US, 28269
Position Type: Professional
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
**Role**
The core purpose of the customer support team is to provide resource and support services to customers, throughout the entire life of their Nova Bus fleet. Customer Service Managers are committed to developing and maintaining excellent professional relations with our partners, building long-term relationship with their assigned territory customers, and ensuring their continued satisfaction by providing outstanding, reliable service.
**Responsibilities**
+ Develop relationships with customers
+ Provide technical support for various Nova Bus models
+ Act as liaison with Nova Bus internal teams to resolve customer issues
+ Take an active part in different customers meetings
+ Support the warranty process
+ Analyze warranty to support different strategy to eliminate fleet failure
+ Find viable solutions to ensure customer satisfaction
+ Manage bus delivery acceptance
+ Capacity to track multiple issues at the same time
+ Capacity to track multiple task within the same time and close open issues.
**Education and Experience**
+ High School Diploma
+ 3 to 5 years of relevant experience in mechanical/technical work.
**Knowledge and Skills**
+ Drawing interpretation
+ Independence and being resourceful
+ Excellent interpersonal, communication, management and leadership skills
+ Knowledge of the Microsoft Office suite
+ Travel required
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $91,500-$169,900 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
In addition to a solid package of compensation and benefits, plus you will enjoy:
- Competitive medical, dental and vision insurance.
- Generous paid time off.
- Competitive matching retirement savings plans.
- Working environment where your safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs that make today's challenging reality of combining work and personal life easier.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
We value your data privacy and therefore do not accept applications via mail.
**Who we are and what we believe in**
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.
Applying to this job offers you the opportunity to join **Volvo Group** . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
**Nova Bus** , part of the Volvo Group, is one of North America's largest providers of sustainable transit solutions. Our team of more than 1,500 employees in three factories (Saint-Eustache and Saint-François-du-Lac in Quebec and Plattsburgh in the New York State) works in partnership with some of the largest public transit companies in Canada and in the USA. Are you looking for a new challenge with social, economic and environmental implications? Do you want to boost your career and make a difference? Help electrify transportation by joining the team!
Job Category: Sales & Services
Organization: Nova Bus
Travel Required: Frequent Travel
Requisition ID: 24064
**View All Jobs ( we share the same aspirations?**
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
**Nearest Major Market:** Greensboro
Customer Service Manager (Carson)
Posted 1 day ago
Job Viewed
Job Description
Job Title: Customer Service Manager
Location: Near Carson, CA
Employment Type: Direct Hire
Salary Range: $115,000 $125,000 annually
LHH is seeking a dynamic and experienced Customer Service Manager to lead a high-performing team in a fast-paced, customer-centric environment. This role oversees both a busy call center and a retail center, driving excellence in customer experience, team development, and operational efficiency.
Key Responsibilities
- Lead a team of 1114 Customer Service Representatives and 1 Supervisor
- Manage inbound call operations using a dialer system
- Navigate high-volume periods, especially during peak times like the start of the month
- Oversee the Downtown Retail Center, open 7 days a week
- Ensure flexible scheduling and adequate coverage
- Design and implement training programs focused on care and customer service
- Champion a culture of continuous improvement and staff development
- Serve as an internal advocate for customer experience excellence
- Partner with other departments to gather and act on customer feedback
- Collaborate with fellow managers to support organizational changes
- Drive enhancements in technology systems and dashboard development
- Establish and monitor KPIs to measure team performance and customer impact
Qualifications
- Proven experience managing customer service teams in a call center or retail environment
- Strong leadership and communication skills
- Experience with unionized staff is a plus
- Proficiency in dashboard tools and KPI tracking
- Ability to lead through change and foster a positive team culture
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Customer Service Support Manager
Posted today
Job Viewed
Job Description
Customer Service Manager
La Palma, CA | Multi Sales
Job Type: Direct Hire; Exempt
Employee Benefits
- 90% of base plan Medical, Dental, Vision
- Group Life Insurance covered by Employer
- Safe Harbor 401(k) with profit-sharing
- 10-11 paid holidays
- Generous time-off policy
- Opportunities for growth and upward mobility
Company Summary
Since 1959 Multi Sales Inc. has become a premier wholesale distributor of door and gate automation products. We currently have locations in California and Oregon and are looking for someone interested in joining a stable, fast-growing company and who is passionate about succeeding and generating growth. Every day we continue to value the same traditions since 1959 of high integrity, vast product knowledge, and strong partnerships with our customers and vendors.
Customer Service Manager Job Summary:
The Customer Service Manager is a customer-centric and product-centric role, responsible for providing leadership and support to the team while partnering with internal departments to provide fast, seamless product support & service. Successful candidates will have previous experience working in the manufacturing, wholesale, and/or distribution environments, focusing on providing a customer-centric experience by anticipating customer needs and exceeding them with the highest level of satisfaction.
The position is held at the corporate office in La Palma, CA, and reports to the President. We are a business casual environment with competitive compensation packages and benefits. This is an exciting opportunity for an experienced professional looking to grow in their career and be a part of a thriving, multistate company!
Customer Service Manager Responsibilities:
- Provide leadership, direction, and support to the Customer Service & Technical Support teams.
- Identifying and developing process improvements and support objectives to increase efficiency and productivity.
- Monitor and present weekly/ biweekly reporting on department KPIs, utilizing existing ticket tracking and phone system software, identifying areas of improvement to increase customer service quality and satisfaction.
- Promote organizational and departmental goals by providing continuous customer-centric service and support to external and internal customers.
- Provide teams with guidance and support in addressing difficult or complex problems and managing escalated complaints or disputes.
- Independently prioritize and execute proactive and reactive customer leadership touchpoints.
- Serve as a subject matter expert by keeping up with product trends, vendors, and services, analyzing gaps, and recommending solutions to the purchasing department.
- Provide customers with recommendations and solutions to inquiries by acquiring continual knowledge of company products, services, and operations.
- Build strong relationships by championing the customer experience through feedback and surveys.
- Partner cross-functionally to coordinate outbound controls, including shipping, will-call, and logistics, to ensure timely product delivery.
- Lead the organization’s e-commerce initiative by guiding customer purchase experience through early adoption efforts utilizing online product selection, support, and chat.
Qualifications
Minimum Requirements:
- Analytical, organizational, decision-making, problem-solving, and written and verbal communication skills required.
- Demonstrated commitment to customer satisfaction, including an appreciation for customer experience is required.
- Demonstrated ability to manage, grow and cultivate teams under your direction
- Demonstrated attention to detail, combined with the ability to not get lost in the details
- Experience utilizing reporting software for developing KPIs through metrics and analytics
- Experience working with ERP systems (Epicor Eclipse preferred)
- E-commerce experience preferred
- Experience with PC based systems/applications, web tools, and MS Office
Requirements:
- Bachelor’s degree and or equivalent in experience
- Minimum of 3 years of call center management experience
- Minimum 2 years experience in Industrial Wholesale distribution industry
- Valid driver’s license
- Must be authorized to work in the US (E-Verify Employer)
Branch Hours
7 AM - 4 PM; Monday through Friday
Manager, Customer Service
Posted 2 days ago
Job Viewed
Job Description
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.
**Reference number**
**Job details**
**Domain**
Performance and Support
**Job field / Job profile**
Customer services and support - Customer support & services management (CSSM)
**Job title**
Manager, Customer Service
**Employment type**
Permanent
**Professional category**
Professional, Engineer & Manager
**Part time / Full time**
Full-time
**Job description**
POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.
We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, "We did that."
In the role of Manager, Sales Support you'll play a pivotal part on our Customer Support team. The Sales Support Manager is responsible for overseeing the Customer Service Representative Team for ensuring timely, accurate order processing and responding. The Sales Support Manager will manage and track approved customer RFQ, orders and billing, as well as, work closely with the Supply Chain team and Program Management organization to address and resolve any order issues.
This position contributes to our vision by:
-Ensure the team processes internal and external customer purchase orders and requests in a timely manner
-Review customer orders (EDI, web portal based, e-mail) for accuracy
-Proactively identify and address issues with orders, ensuring timely and effective resolution to maintain accuracy and customer satisfaction Understand all aspects of the Order Management process
-Provide Order Processors with training and guidance; assist co-workers with resolutions of issues on orders.
-Evaluate current processes and procedures, refine and finalize them, and create comprehensive documentation for both new and existing workflows
-Partner with Sales, Operations, Quality & Finance to streamline interconnecting processes impacting Order Management
-Maintain and update the company's order processing manual by evaluating current procedures, integrating necessary updates, and ensuring clarity and alignment with company standards and industry requirements. Ensure order accuracy by reviewing daily order deck
-Monitor Order Processing productivity and SOM activity through Order Management
-Ensure team can effectively resolve customer issues/concerns
-Analyze and evaluate complex customer issues to determine appropriate resolutions
-Develop and maintain excellent report with customers, both internal and external
-Manage customer's backlog order and customers' billing process
-Ensure continuous training and up-to-date knowledge of M3 products and order processes
**But what else? (advantages, specificities, etc.)**
Safran Cabin headquarters are in Huntington Beach, California, with a global presence of over 11,000 employees at 36 sites. Site locations are in the United States, Mexico, Brazil, Canada, Germany, France, Czech Republic, the Netherlands, Tunisia and Thailand. Safran Cabin serves over 400 airlines and leasing companies globally and delivers to all airframe OEM manufacturers with a heritage spanning over 80 years in the industry.
Discover Safran Cabin through our videos: Safran Cabin (safran-group.com)
- Your Career: Safran is committed to providing internal mobility to our employees. We operate globally so the sky is the limit of where your Safran journey can take you.
- Your Development: Safran employees have free access to Safran University courses and external tuition reimbursement for approved programs or certifications.
- Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, Safran Perks with BenefitHub - Employee Discounts & Rewards Marketplace for consumer products/services and more!
- Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.
The expected salary range for this position is between $78,130 - $22,770 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.
**Candidate skills & requirements**
At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.
We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.
Across all team members, we are looking for the following attributes:
· Team oriented
· Process focused
· Open & honest communication
· Quality minded
· Ability to persevere and honor commitments
· Recognizes success
· Executes with urgency
· Creates solutions
· Customer focused in everything we do
Qualifications:
Education: Bachelor's degree in Business or a business-related field preferred
Experience: 5+ years of experience of Order Management processing.
Experience: 2+ years of experience leading or managing people.
Other Skills: Problem-solving, well organized, detailed oriented and accurate, excellent written and verbal communication skills. Advanced skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
Description: Entry - Mid Level position within field
**Annual salary**
$78,130 - 122,770
**Job location**
**Job location**
North America, United States, California
**City (-ies)**
Carson
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 5 years
Customer Service Analyst, Operations Manager
Posted 9 days ago
Job Viewed
Job Description
Job Description
-
Oversee daily operations of customer service contact centers, ensuring high standards of service delivery and operational efficiency.
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Lead workforce planning and scheduling to optimize staffing levels aligned with service demand.
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Pull, analyze, and create custom and standardized reports and dashboards to monitor operational performance, identify trends, and recommend actionable insights.
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Work with raw data from various systems (e.g., CRM, WFM, contact center platforms) to build reports that support leadership decision-making.
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Own the development of automated reporting processes and data visualization tools for leadership and stakeholders.
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Analyze operational metrics including KPIs, SLA adherence, agent performance, and customer satisfaction scores.
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Collaborate with IT, Business Intelligence, and Product teams to ensure data quality and report accuracy.
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Manage cloud-based contact center technologies (Genesys Cloud, Amazon Connect), including configuration and user support.
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Lead continuous improvement efforts by analyzing workflows, identifying bottlenecks, conducting root cause analysis, and implementing enhancements.
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Act as the escalation point for operational issues and ensure resolution through data-supported action plans.
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Drive automation and process efficiency by identifying opportunities for improvement through data analysis.
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Lead project management for customer service initiatives with strong emphasis on data tracking, metrics definition, and performance reporting.
Requirements
Education & Experience:
-
Bachelor’s degree in Business Administration, Operations Management, Workforce Management, or a related field.
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Minimum of 5 years of progressive experience in customer service operations or contact center management.
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Proven experience managing cloud-based contact center platforms such as Genesys Cloud or Amazon Connect.
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Strong background in workforce management, including staffing, scheduling, and resource optimization.
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Demonstrated experience in data analysis and reporting, with proficiency in tools such as Excel, business intelligence software, or SQL.
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Experience leading cross-functional projects and driving continuous improvement initiatives.
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Vendor management experience related to customer service technology is highly desirable.
Technical Skills:
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Proficiency with contact center technologies (ACD, IVR, CTI, CRM integration).
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Solid knowledge of workforce management systems and analytics.
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Familiarity with project management methodologies and tools.
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Ability to analyze large data sets, identify trends, and present actionable insights.
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Skilled in developing dashboards and generating reports for leadership review.
Core Competencies:
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Strong problem-solving and decision-making abilities.
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Effective communication skills, capable of engaging with technical and non-technical stakeholders.
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Ability to manage multiple priorities in a fast-paced, dynamic environment.
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Strategic thinking with a focus on continuous operational improvement.
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Customer-centric mindset with a passion for delivering exceptional service.
Other Requirements:
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Ability to work collaboratively with cross-functional teams including Workforce Customer Service Management, Product Management, Sales Operations, and Business Intelligence.
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Comfortable acting as an escalation point for operational challenges and managing vendor relationships.
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Experience with budgeting, forecasting, and resource planning.
Pay Transparency
This job posting may span more than one job level.The base salary range for this position in Diamond Bar, CA is $75,000 - $90,000 annually.
Additionally, Newegg offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, and generous time off for vacation and sick.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings in California. We set standard base pay ranges for all roles based on function, level, and location. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed above.
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Customer Service - Self Storage Manager
Posted today
Job Viewed
Job Description
**Public Storage** is the self-storage industry leader and we are **Hiring Now!**
**Earn $18.50 Per Hour**
**Our Benefits**
Total Rewards package available to our team:
+ We work **Flexible and Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers **(where applicable)** and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following:
Property Managers are responsible for:
+ Property Managers may be required to drive to multiple properties and perform bank cash deposits.
+ Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
+ Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
+ Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
Customer Service - Self Storage Manager
Posted today
Job Viewed
Job Description
**Public Storage** is the self-storage industry leader and we are **Hiring Now!**
**Earn $18.50 Per Hour**
**Our Benefits**
Total Rewards package available to our team:
+ We work **Flexible and Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
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Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers **(where applicable)** and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following:
Property Managers are responsible for:
+ Property Managers may be required to drive to multiple properties and perform bank cash deposits.
+ Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
+ Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
+ Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.