167 Customer Service Manager jobs in Rock Hill

Our client is seeking an experienced and empathetic Senior Customer Service Manager to lead their customer support team in **Charlotte, North Carolina, US**. This role is responsible for overseeing all aspects of customer service operations, ensuring high levels of customer satisfaction and loyalty. The successful candidate will manage a team of customer service representatives, develop and implement service policies and procedures, and identify opportunities for process improvement. Key responsibilities include training and coaching staff, monitoring service quality, analyzing customer feedback, and resolving complex customer issues. You will also be responsible for managing customer service metrics, developing reports, and collaborating with other departments to enhance the overall customer experience.

The ideal candidate will possess a Bachelor's degree in Business Administration, Communications, or a related field, with a minimum of 5 years of experience in customer service management. Proven experience in leading and developing a customer service team is essential. Strong understanding of customer service best practices, CRM systems, and customer support technologies is required. Excellent communication, problem-solving, and conflict-resolution skills are necessary. The ability to analyze data, identify trends, and implement effective solutions is crucial. This is an exciting opportunity to shape the customer service experience for a growing company and make a significant impact on customer retention and satisfaction. We are looking for a dedicated and customer-centric leader who is passionate about delivering exceptional service. The role offers a competitive salary, comprehensive benefits, and opportunities for professional development within a supportive team environment. Effective management of customer interactions is paramount.

**About this role:**
Wells Fargo is seeking a Customer Service Associate Manager in Consumer & Small Business Banking Operations (CSBBO) Customer Service Everyday Banking Team. Learn more about our career areas and lines of business at wellsfargojobs.com.
**In this role, you will:**
+ Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service
+ Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service
+ Make daily supervisory and tactical decisions and resolve issues related to customers and colleagues, as well as staffing requirements under direction of customer service management, leveraging interpretation of policies and procedures
+ Collaborate and consult with internal partners, relationship managers, and colleagues to ensure customer satisfaction
+ Interact directly with external customers
+ Manage allocation of people and financial resources for customer service
+ Mentor and guide talent development of direct reports and assist in hiring talent
**Required Qualifications:**
+ 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 1+ years of leadership experience
**Desired Qualifications:**
+ Knowledge of CSBBO, Everyday Banking policies and procedures
+ Ability to coach, train, and mentor in a flexible work environment
+ Ability to mitigate risk and maintain ethical integrity
+ Ability to inspire and engage the broader team, leading with ethics and integrity in all we do
+ Ability to retain and grow high potential talent/teams
+ Expected to maintain composure in a changing environment
+ Ability to build relationships, partner and collaborate with other business and functional areas
+ Detail oriented with the ability to maintain organization in a fast-paced environment
+ Experience with Workday and Microsoft Office (MS Word, MS Excel, MS PowerPoint)
+ Highly refined and professional verbal and written communication skills
**Job Expectations:**
+ Ability to work on-site at work location
+ Schedule: Schedule will fall within the hours of 6:00am and 10:00pm, Monday through Friday, with rotating weekends. We have two positions open. One schedule is 1:00pm-10:00pm. The second schedule is to be determined.
**Location:**
+ 1525 W WT Harris Blvd Charlotte, NC
**Posting End Date:**
26 Aug 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-484007

**Description**
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.
We work with some of America's largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry.
When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle - " _Be Real"_ - that means being genuine, keeping your word, and having the courage to make tough decisions. Our " _Be Real"_ values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success.
The **Performance Manager** plays a vital role in driving excellence within the Member Care department by overseeing the coaching, development, quality, and productivity of a team of Member Care Representatives. With a team size ranging from 15 to 30 members, this leader is responsible for ensuring high performance, member satisfaction, and adherence to compliance standards. This role requires a proactive and motivational leader who thrives in a dynamic, service-focused environment.
**Key Responsibilities**
+ Directly manage a team of Member Care Representatives to inspire exceptional performance.
+ Monitor and ensure adherence to compliance and quality assurance standards.
+ Provide coaching, mentorship, and performance feedback to support continuous growth and skill development.
+ Motivate the team to consistently meet or exceed key performance metrics.
+ Participate in the hiring, onboarding, and training of new Member Care colleagues.
+ Lead performance management processes for assigned team members, including goal setting and performance reviews.
+ Contribute to department-wide initiatives and support special projects as needed.
**Qualifications**
**Required Qualifications**
+ Exceptional verbal and written communication skills.
+ Strong drive to meet and exceed productivity, quality, and customer satisfaction goals.
+ Proven experience managing and coaching teams in a member care, customer service, sales leadership, or comparable setting (e.g., retail assistant management, team lead roles).
+ 2+ years of direct supervisory or leadership experience.
**Preferred Qualifications**
+ Experience in member care or customer service environments.
+ Previous work in telemarketing or call center settings.
+ Knowledge of Medicare Advantage, Medicare Supplement, Life Insurance, Prescription Drug Products and Services.
**Key Skills**
+ Written and verbal communication
+ Performance analysis and reporting
+ Critical thinking and decision-making
+ Action-oriented and results-driven
+ Coaching and mentoring
TRANZACT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer / Disability / Vet (

ESFM
**Position Title: CLIENT SERVICES MANAGER**
**Salary: $90,000 - $100,000**
**Pay Grade: 15**
**Other Forms of Compensation:** Bonus
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance&Engineering, ESG Programming, Laboratory Support Services, Janitorial&Industrial Cleaning, Landscaping&Grounds Management, Workplace Solutions and Managed Services.
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil&gas and manufacturing markets.
**_This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **
**Job Summary**
The **Client Services Manager** has direct customer service contact with our Clients, analyzing business performance and developing/ executing new programs. The goal is that outstanding service builds and sustain long-term relationships and result in high customer satisfaction and contract renewals/extensions.
**Key Responsibilities:**
+ Prepares business reviews
+ Improves profitability
+ Makes recommendations to identify program enhancements and provide customer value
+ Assists in operational set-up of new business
+ Expedites day-to-day service problems
+ Builds and sustains relationships with clients
+ Conducts financial analyses
+ Performs other duties as assigned
**Qualifications:**
+ Associate's degree required, Bachelor's degree preferred
+ Three years of account management experience
+ Demonstrated ability to prepare, analyze and present complex business reviews to Clients
+ Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
+ Proven long-term relationship building experience
+ Demonstrated ability to use analytical and intuitive judgment and sound decision making
+ Strong problem solving skills
+ Proficiency in Microsoft Office software
**Apply to ESFM Services today!**
_ESFM is a member of Compass Group USA_
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
**Associates at ESFM are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
Req ID:1446890
ESFM
Brandy Wilson

Description
A fast-growing, well-established financial services firm is seeking a proactive and detail-oriented professional to join their team in a client support capacity. This in-office role is essential to maintaining and growing strong client relationships and supporting a team-oriented environment. Only candidates with prior relevant experience will be considered.
The Client Services Manager will support the Advisor by ensuring all client service tasks are executed efficiently, allowing the Advisor to focus on high-level client engagement and strategy. This role requires top-tier customer service, follow-through, and problem-solving abilities to deliver a polished and reliable client experience.
Key Responsibilities:
+ Provide daily support to Advisor(s), ensuring seamless operations and follow-through on all client-related tasks.
+ Monitor and manage outstanding client action items, maintaining a regularly reviewed tracking system for each Advisor.
+ Act as a primary point of contact for clients, offering professional and courteous service.
+ Manage general office and administrative functions such as phone coverage, mail processing, scheduling, filing, and meeting preparation.
+ Assist in preparing materials for client and prospect meetings, including presentations and documentation.
+ Oversee new client onboarding processes, including account setup, recurring transactions, online access, and quarterly meeting scheduling.
+ Work with the marketing team to coordinate campaigns, events, and deliver regular communications and insights to clients.
+ Maintain and update the CRM system by entering contacts, managing groups, and generating reports as needed.
Requirements
Qualifications:
+ Minimum of 5 years' experience in a client service or administrative support role.
+ Prior experience in the financial industry preferred.
+ Proven customer service and relationship management abilities.
Technical Requirements:
+ Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) with 5-10 years of experience.
+ Experience with Salesforce CRM is a plus.
+ Strong general technology skills and comfort with learning new platforms.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Description

Job Description

About the Role:

As a Client Services Representative at Financial Carrier Services LLC, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for our clients and will be responsible for addressing their inquiries and concerns in a timely and professional manner. Your main goal will be to ensure that our clients are satisfied with our services and that their needs are met.

Minimum Qualifications:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Dependable with exceptional attendance and time management skills.

Preferred Qualifications:

• Experience in customer service or related field.
• Industry knowledge of transportation, factoring and finance preferred.
• Bilingual (Spanish/English) preferred.
• Active listener with the ability to effectively handle complaint calls, understanding client needs and leaving call with client satisfaction and or action plan that’s met.

Responsibilities:

• Responding to client inquiries via phone, email, and chat in a timely and professional manner
• Providing accurate information about our services and products to clients
• Resolving client complaints and concerns in a satisfactory manner
• Maintaining accurate client records and updating them as necessary
• Collaborating with other departments to ensure that client needs are met

Skills:

As a Client Services Representative, you will use your excellent communication and interpersonal skills to provide exceptional customer service to our clients. You will also use your multitasking and prioritization skills to manage multiple client inquiries and concerns simultaneously.

Job Description

Job Description

Position Title: CLIENT SERVICES MANAGER  

Salary: $90,000 - $100,000

Pay Grade: 15  

Other Forms of Compensation: Bonus 

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. 

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email   

Job Summary

The Client Services Manager has direct customer service contact with our Clients, analyzing business performance and developing/ executing new programs. The goal is that outstanding service builds and sustain long-term relationships and result in high customer satisfaction and contract renewals/extensions.

Key Responsibilities:

• Prepares business reviews
• Improves profitability
• Makes recommendations to identify program enhancements and provide customer value
• Assists in operational set-up of new business
• Expedites day-to-day service problems
• Builds and sustains relationships with clients
• Conducts financial analyses
• Performs other duties as assigned

Qualifications:  

• Associate’s degree required, Bachelor’s degree preferred
• Three years of account management experience
• Demonstrated ability to prepare, analyze and present complex business reviews to Clients
• Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
• Proven long-term relationship building experience
• Demonstrated ability to use analytical and intuitive judgment and sound decision making
• Strong problem solving skills
• Proficiency in Microsoft Office software 

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1446890

ESFM 

Brandy Wilson 

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Specialist, Prime Client Services you'll join a high performing team of client servicing professionals whose performance is critical to Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase's institutional suite of products (Prime, Custody), providing premier client service and operations to our most valued institutional clients and coverage teams. Diligent, insightful, and have a bias towards action, you will play a crucial role in the success of the *Institutional Operations Services* organization as we help build the crypto economy.
The role goes beyond being the face of Coinbase for our top tier clients as team members are also expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously within our exceeds client expectations client model.
*What You'll Be Doing (i.e., Job Duties)*
* Act as a product and service expert for Coinbase's institutional clients, providing end-to-end support across their lifecycle on the platform.
* Navigate and execute complex workflows, including analytics, account maintenance, client management, incident and escalation management, billing, audit processes, reporting, allocations, cold storage, and wallet management.
* Deliver direct client service and support to institutional clients through phone, email, and video calls, ensuring queries are resolved with accuracy and professionalism.
* Facilitate client demo calls, serving as a subject matter expert for the Prime Broker suite of services, and address technical cryptocurrency-related questions.
* Operationalize new and existing policies, processes, and procedures, ensuring alignment with risk and control requirements.
* Support product launches by driving operational readiness and ensuring seamless integration for institutional clients.
* Serve as a key member of the global 24x7 operating model, balancing deep product expertise with high-touch client support.
* Collaborate with internal teams, including Sales, Account Management, Program Management, Engineering, and Product, to resolve issues, surface client feedback, and drive product enhancements.
* Lead or contribute to cross-functional projects with alignment to organizational OKRs, leveraging effective project management skills.
* Identify gaps in processes, policies, or tools, and recommend or implement improvements to enhance client service delivery.
*What We Look For In You (Requirements):*
* Passionate about Coinbase's mission, with a focus on delivering exceptional client servicing experiences while maintaining operational risk and control standards.
* 4+ years of experience supporting high-priority institutional clients in compliance, trading, product support, payments, or fraud.
* Strong knowledge of cryptocurrency, global financial markets, and trading platforms, with the ability to turn technical concepts into actionable solutions.
* Proven ability to manage high-stakes interactions and resolve complex technical and operational issues under pressure.
* Excellent communication skills for effective collaboration across teams and with clients.
* Flexibility to work shifts, including weekends, in a dynamic 24/7 environment.
*Nice to Have (Preferred Qualifications):*
* Bachelor's degree in Finance, Business, Economics, or a related field preferred.
* Work experience in customer support roles focused on Institutional Client Services or High Net Worth Individuals (HNWIs).
* Industry experience within Traditional Finance, Crypto, or Fintech.
* Familiarity with financial technologies like digital banking, trading platforms, or payment solutions.
* Hands-on experience with complex financial products or crypto custody solutions in regulated environments.
* Located in or able to work Eastern or Central Time Zone hours.
Job #: P71800
#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$45.68-$53.75 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com