72 Customer Service Manager jobs in West Bend
Customer Service Representative
Posted 1 day ago
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Be part of a fast-growing, family-owned business that's passionate about high-quality repairs and delivering exceptional customer service. With over 40 years of industry experience, 1Collision County Line is one of the strongest independent collision repair facilities in the Milwaukee area. As we continue to grow year over year, we're looking for enthusiastic, detail-oriented professionals to join our team.
Position Overview: As a Customer Service Representative (CSR), you will be the face of our shop and play a vital role in ensuring our customers receive the best experience possible. You'll support them throughout the entire repair process and work closely with our estimators, technicians, and insurance partners to deliver timely, transparent communication and excellent service.
Key Responsibilities:
- Provide a welcoming and professional customer experience from start to finish
- Guide customers through the collision repair process and answer questions
- Gather vehicle photos and accident details to support estimators
- Keep customers informed of repair status and updates
- Verify insurance, liability, and rental coverage prior to appointments
- Receive and process parts and sublet invoices; verify estimate accuracy
- Conduct final quality control check before vehicle delivery
- Assist with accounts receivable follow-up
- Take on additional tasks and projects as assigned
Ready to grow with us? We're proud of our commitment to employee development and continued growth. This role has the potential to evolve into a larger opportunity as our company continues its strong upward trajectory.
Customer Service Associate
Posted 1 day ago
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Walgreens - JobID: (Retail Sales / Team Member) As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service; Recommend items for sale to customer and recommend trade-up and/or companion items.Hiring Immediately >>
Customer Service Representative
Posted 1 day ago
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Join Our Team as a Customer Service Representative! Are you a problem-solver who enjoys working with people and keeping things running smoothly? At Serigraph, our Customer Service Representatives play a vital role in supporting our customers and sales teams. From processing orders to coordinating production schedules and shipments, you'll be the go-to resource ensuring our customers get what they need, when they need it. If you're detail-oriented, a clear communicator, and thrive in a fast-paced environment, we'd love to have you on our team.
Customer Service Representative Responsibilities- Process order entry and ensure accuracy.
- Coordinate customer and production schedules to align with capacity and deadlines.
- Expedite product orders and manage shipment coordination.
- Communicate effectively, both verbally and in writing, with internal and external customers, sales representatives, and Operations regarding orders and schedules.
- Prepare and process paperwork for reruns, review production reports, and manage related documentation.
- Acknowledge and process purchase orders and schedule changes.
- Maintain margin expectations and manage customer inventory.
- Travel to customer locations as needed for relationship management and issue resolution.
- Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements.
- Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area.
- Support Serigraph's current quality business system and understand the use of SPECS, the Serigraph quality manual.
- High school diploma or equivalent.
- Ability to communicate with customers, sales reps, and operations effectively.
- Ability to control customer inventory and meet margin expectations.
- Ability to read and interpret blueprints.
- Ability to use measuring instruments for layouts and product inspection.
- Computer literacy and ability to enter data into ERP systems.
- Knowledge of good departmental and company safety/housekeeping/PPE practices.
- Understand departmental procedures and policies.
The compensation structure is determined based on several factors, including the position, skills, level of experience, job-specific requirements, and the location of the position. At Serigraph, you'll be part of a team that values collaboration, accountability, and continuous improvement. If you're ready to make an impact and grow your career in customer service, we want to hear from you. Apply today and help us deliver an exceptional experience to our customers every time.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a differencebecause that's the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
- Competitive wages
- Access to earned wages before the scheduled payday
- Paid time off, 10 paid holidays, and a vacation buy/sell program
- Free onsite healthcare and telemedicine including COVID testing
- Full benefits package including health, dental, vision, disability, and life insurance
- 401(k) eligibility on day one with company match
- Free onsite fitness facility and walking trails
- Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
Customer Service Outfitter
Posted 1 day ago
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Bass Pro Shops - 1 Cabela Way (Retail Associate / Team Member) As a Customer Service Outfitter at Bass Pro Shops, you'll: Secure all firearms brought into the store with trigger locks; Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges; Greet all customers as they enter the store; Handle customer's merchandise returns; Sort returns by category and return to proper area.Hiring Immediately >>
Bartender - Customer Service
Posted 3 days ago
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In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
Creating legendary experiences? No problem. As a Bartender, you know what it takes to create a fun and welcoming environment at the bar, serving food in the bar area and preparing flavorful and satisfying beverages for all guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office.
- Weekly Pay
- Flexible Schedule
- Shift meal discount and family dining discount*
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Paid Time Off*
- 401(k) Retirement Plan*
- Tuition Benefits*
- Medical, Dental and Vision*
- Champions of Hope*
- Cash Referral Program
- Journey Wellbeing Support Tool
- PerkSpot Discount Program
- Recognition Program
- Slip Resistant Shoes Programs
- Community & Charitable Involvement
- Igniting Dreams Grant Program
- Training Contests
YOU GOT THIS
- You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
- You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
Required Preferred Job Industries- Other
Customer Service (ApTex)
Posted today
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Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
**Requisition ID :** 18578
**Employment Type :** Full Time
**Job Category :** Customer Solutions
**Job Grade-:** Pseudo Grd 10
**Work Location :** Menomonee Falls, WI
**BRIEF POSITION SUMMARY** :
The ApTex Customer Service role involves handling customer interactions through inbound calls and emails, processing orders, troubleshooting issues, and making product recommendations with a focus on increasing sales through upselling.
**DUTIES AND RESPONSIBILITIES**
+ Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues, make product recommendations, provide general support with a focus on increasing sales through upselling.
+ Effectively manage customer interactions including inbound calls and email communications.
+ This position utilizes ERP, MS Excel and MS Word daily.
+ Vendor Returns and Pricing updates. Performing new item set up and maintenance.
+ Assuring inventory levels are met and orders are filled by expediting with vendors and purchasing.
+ Generate invoices on schedule, using both automated and manual formats.
+ Communicate with colleagues, suppliers and customers via phone and email.
+ Practice integrity and professionalism in all aspects of business with colleagues, vendors and customers.
+ Special Projects or other duties as necessary.
+ Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's-vision and unity of purpose.
+ Participation in special projects and performs additional duties as required
**QUALIFICATIONS What You Need** :
+ High School diploma or the equivalent required.
+ Above average data entry, computer skills.
+ Ability to multi-task and great attention to detail.
+ Above average communication skills, both written and verbal.
+ Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgement as well as ability to discern when to escalate issues.
+ Strong client-service and continuous improvement mindset.
+ Self-starter; self-motivated; operates with a sense of urgency; ability to work independently and under pressure to meet deadlines.
+ Demonstrated good planning skills and time management skills.
**Bonus Points If You Have:-** Product knowledge; Cutting Tools, Safety, Abrasives, MRO a plus. Other Requirements: -A valid driver's license may be required. -This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI)
**INDICATES ESSENTIAL DUTIES**
To perform this job successfully an associate must be able to perform each essential duty satisfactorily.
The requirements listed are representative of knowledge, experience level and abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Compensation starting at $19hr-- $23hr-depending on experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate s relevant experience, education requirements and peer pay equity.- The Company reserves the right to modify the range as market conditions change.-
Applicants must be currently authorized to work in the United States on a full-time basis.- We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
**WHY MSC?**
People. Collaboration. Insight. That s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
**OUR COMMITMENT TO YOU**
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits .
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
**EQUAL EMPLOYMENT OPPORTUNITY STATEMENT**
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
Customer Service Associate
Posted 6 days ago
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Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 2499 HIGHWAY 7,EXCELSIOR,MN,55331
**Full District Office Address:** 2499 HIGHWAY 7,EXCELSIOR,MN, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12434-EXCELSIOR MN
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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