Customer Service Representative

New
11050 Port Washington, New York Russell Tobin

Posted today

Job Viewed

Tap Again To Close

Job Description

Title: Customer Service Rep

Location: Port Washington NY (Remote)

Duration: 90 day to start with

Shift: 8am – 5pm

Details:

We are seeking tech support candidates for our customer.

We lean more towards candidates with technical skills related to electrical issues and the ability to communicate troubleshooting steps.

We prefer applicants who have relevant knowledge or experience, whether from previous roles in IT support or first-level help desk positions.

Additionally, customer service experience is highly desired, whether face-to-face or over the phone, so candidates should be comfortable communicating in writing.

GENERAL FUNCTION

The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner.

The Customer Service Representative uses knowledge of Client’s products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.

MAJOR DUTIES AND RESPONSIBILITIES

Answers incoming calls and processes orders.

Resolves customer complaints, troubleshoots issues to determine best path for resolution.

Correctly documents customer interactions and tracks call types.

Maintains support service levels and upholds Client’s Customer Service standards.

Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.

Takes inbound phone calls for up-to 90% of assigned shift.

Performs all other duties as assigned.

BASIC QUALIFICATIONS

• High school diploma

• 1+ year(s) of experience working in customer service, hospitality or call center environment

• Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice

• Strong verbal and written communication skills

• Demonstrated listening and comprehension skills

• A clear team player with strong interpersonal skills

• Ability to maintain composure when dealing with difficult customer situations

• Excellent time management skills – must be able to prioritize tasks efficiently

• Strong PC skills including MS Office; Word and Excel

• Ability to navigate information systems and internet

PREFERRED QUALIFICATIONS

• Higher education degree

• Previous experience using SAP

• Previous experience in the optical industry, full knowledge of Client's optical products and a strong command of the industry language

• Bilingual French

View Now

Customer Service Representative

11022 Great Neck, New York Pride Global

Posted today

Job Viewed

Tap Again To Close

Job Description

Lab Clerk

Job Type: W2 Contract 3 months Location: Lake Success, NY Schedule: M F 10am to 6pm, some Saturdays Pay Rate: $17 / hour Position Overview: Provide customer service by resolving issues and answering inquiries. Process laboratory orders and requests accurately. Maintain detailed records of interactions and transactions. Support lab operations.

View Now

Customer Service Representative

11358 Flushing, New York Modern Aviation

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Details Job Location Flushing, NY   Salary Range $25.04 - $25.04 Hourly Description

Customer Service Representative

The Company
Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements.

Company Benefits

Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match

Other Available Benefits

Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k

Primary Purpose of the Position
Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations.

Essential Functions

  • Deliver proactive, personalized service to Private and Corporate Aviation clientele.
  • Arrange services including hotel, catering, and ground transportation.
  • Coordinate aircraft services, such as fuel and hangar storage.
  • Input trip data into scheduling software as well as updating customer information in database, as necessary.
  • Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
  • Educate customers on available services, promotions, and programs.
  • Process customer invoices.
  • Answer customer questions and resolve issues, as necessary.
  • Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
  • Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc.
  • Maintain lobby appearance and keep snack and beverages stocked.
  • Flight tracking via online databases to ensure timely services.
  • Perform other duties that may be assigned, as necessary.
Qualifications

Minimum Qualifications

  • Must be 18 years of age.
  • Strong verbal and written communication skills.
  • Intermediate knowledge of all Microsoft Office products.
  • Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
  • Negotiation and sales skills.
  • Reliable multitasking skills.
  • Valid driver's license.

Preferred Qualifications:

  • Previous customer service experience preferred.
  • Basic knowledge of various aircraft types and servicing a plus.

Reports to : Customer Service Manager

Supervisory Responsibility : This job has no supervisory responsibilities.

FLSA Status : This position is nonexempt.

Work Environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions.

Travel : This position requires no travel.

Physical Requirements : Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays.

EEO Statement : The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties : Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you are interested in applying, please send your cover letter and resume to

View Now

Customer Service Representative

11815 Hicksville, New York Sunrise Medical Labs

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

LOCATION: 250 Miller Place, Hicksville, NY 11801

HOURS: Multiple Shifts Available:

* 10:30am - 7:00pm; Mon, Wed, Thu and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Tue

* 10:30am - 7:00pm; Mon, Tue, Thu, and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Wed

* 10:30am - 7:00pm; Mon, Tue, Wed and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Thr

* 7:30am - 4:00pm; Sun and 10:30am - 7:00pm; Mon - Thu and off Friday/Saturday

* 12:30pm - 9:00pm; Mon - Fri

* 7:00am - 3:30pm; Sun and 10:30am - 7:00pm; Mon, Tue, Wed, Fri and off Thu/Sat

FULL TIME: Benefits Eligible

In this role, you will:

  • Provide patients, clients, and the laboratory team with exceptional service right over the phone!

  • Work in a call center environment.

  • Champion safety, compliance, and quality control.

All you need is:

  • High School Diploma or equivalent

  • 1 year of experience working in a call center or in the laboratory

  • Exceptional communication skills

  • Top notch typing proficiency (at least 35wpm), including 10-key

  • Ability to thrive in a fast-paced environment

Bonus points if youve got:

  • Associates Degree or Medical Assistant training

  • 2+ years of laboratory training or experience in specimen collection and processing

  • Data entry experience in a production environment

Salary minimum to max is $17.00 to $25.00. Pay is commensurate with experience; geographic differentials to the pay range may apply.

Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.

Well give you:

  • Appreciation for your work

  • A feeling of satisfaction that youve helped people

  • Opportunity to grow in your profession

  • Free lab services for you and your dependents

  • Work-life balance, including Paid Time Off and Paid Holidays

  • Competitive benefits including medical, dental, and vision insurance

  • Help saving for retirement, with a 401(k) plus a company match

  • A sense of belonging were a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Laboratory Operations

Company:

Sunrise Medical Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

View Now

Customer Service Representative

11368 Corona, New York City of New York

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and storm water, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices. BCS serves approximately 836,000 customers and generates more than $4 billion of revenue annually. The Bureau of Customer Services is seeking to hire five Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center. The selected candidates will be responsible for answering customer calls relating to water and wastewater accounts. Candidates will assess customer needs and take immediate and follow up action(s) to ensure responses are accurate and complete. Under direct supervision, the selected candidates will perform clerical and related work with latitude for independent judgement. Candidates will also utilize manual processes, billing, and other automated systems to verify, analyze and adjust customer records to reflect up to date account information and balances. Candidates will assess customer eligibility for programs and other considerations. When applicable, candidates will route customers accurately within the Bureau or Agency to expedite resolution. Candidates will also be responsible for entering clear and concise notes on customer accounts, and being courteous and professional to customers, Supervisors, and co-workers. All work is performed in conformity with Bureau, Agency, and NYC Water Board policies and procedures. Must be in the permanent civil service title of clerical associate and/or must have taken and passed the clerical associate exam #B3971 or exam #B4977 to be considered. Appointments are subject to OMB approval.

Preferred skills: Demonstrate excellent verbal and communication skills. Candidate should be comfortable working in a high call volume environment.

Location: 59-17 Junction Blvd Corona Ny 35 hours per week. Physical/Environmental Factors: Call Center Environment Loud and active work areas Prolonged sitting Confined to cubicle due to Incoming Calls with limited breaks High Volume, fast paced Incoming calls Extensive typing for data entry work.

Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

View Now

Customer Service Representative

11735 Farmingdale, New York Abacus

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Customer Service Rep Please complete minimum of 1 reference check and include this in the comments section in VNDLY. As a healthcare customer service representative, you will be responsible for supporting our clients by providing excellent customer service and handling various administrative tasks.

Key responsibilities include:

  • Providing exceptional customer service to clients and patients
  • Managing incoming calls and inquiries efficiently
  • Assisting with scheduling appointments and managing patient records
  • Maintaining accurate and up-to-date client information
  • Coordinating with other team members to ensure smooth operations

Requirements:

  • Strong communication skills, both verbal and written
  • Ability to multitask and prioritize tasks effectively
  • Familiarity with healthcare terminology and procedures is a plus
  • Proficient in using computer systems and software applications
  • High level of professionalism and attention to detail
View Now

Customer Service Representative

11803 Plainview, New York UASA

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show respect and courtesy to all customers and employees. The core values of our company are Honesty, Integrity, Professionalism, Technical Expertise and Mutual Respect.

We set the standards for professionalism and expertise in our industry and strive to provide the highest quality appliance service in our area. We service most brands of appliances but primarily focus on high end brands. We are factory authorized for many high end brands. The expectations are high for our employees but we go out of our way to provide a positive work culture and an environment that is friendly and upbeat.

If you are an experienced CSR, scheduler or dispatcher and are looking to work for an organized, well structured and professional service company this is the place for you. This position is right for you if you have proven communication skills with supervisors, employees, and customers.

Responsibilities:
  • Answer phones
  • Enter new customer info
  • Schedule service calls
  • Handle customer inquiries and concerns
  • Provide information about services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Answer scheduling and/or routing questions from technicians
  • Process credit card payments
  • Accept and check in parts deliveries
Required Qualifications:
  • Professional phone etiquette
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Attention to detail
  • Excellent written and verbal communication skills
  • Organizational skills
  • Computer skills
Desired Qualifications:
  • Experience with scheduling and routing service calls
  • Geographical knowledge of Long Island and NYC
  • Appliance repair service knowledge
  • General home appliance knowledge
Benefits:
  • Paid time off
  • Paid holidays
  • 401K
Hours:
  • Monday - Friday
  • 8:30 - 4:30

Compensation: $25.00 - $30.00 per hour

RD Appliance Service, Corp. is family owned and operated since 1963. We strive to be the most professional service company in our area by focusing on providing honest and accurate assessment and diagnosis of customer equipment while also respecting the customers home and time.

View Now
Be The First To Know

About the latest Customer service positions Jobs in Bethpage !

Customer Service Representative

10606 White Plains, New York PrideStaff

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Account Coordinator

Pays $60K - $65K White Plains NY

Joining our team as a Customer Account Coordinator offers the following benefits:

- Competitive salary

- Opportunities for career growth and advancement

- Training provided to enhance customer service skills

Customer Service Representative Description: The position will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service.

  • This role reports to the Sales and Service Supervisor and will work closely with inside sales and technical sales support.
  • A successful candidate should exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.
  • Join an amazing employee-centric environment with a customer-centric mindset!

Duties

  • Handle a volume of calls, chats and emails along with order processing and order management. turnaround.
  • Build positive relationships by identifying customer needs, researching issues, and resolving customer concerns.
  • Maintain customer satisfaction and loyalty during customer interactions.
  • Communicate and collaborate cross-departmentally.
  • Meet daily qualitative and quantitative targets for yourself and your team.

Required Skills

  • Ownership, Same-Day Responsiveness & Collaboration.
  • Display strong communication skills and interpersonal skills.
  • Demonstrate proficiency in the MS Office suite of tools.
  • Motivation and ability to learn new concepts quickly.
  • Demonstrate strong work ethic through collaboration with peers.

Education

  • 1-2 years minimum in a customer-facing sales or service environment.
  • Experience interacting with multiple brands and multiple internal systems
  • Experience with salesforce is preferred
  • High School Diploma required, with a college degree preferred.
  • Technology related B2B experience preferred.

Call for immediate interviews or email

View Now

Customer Service Representative

11570 Rockville Centre, New York U-Haul

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $00 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Pay Range is: 15.00 - 22.00 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

View Now

Customer Service Representative

11406 Jamaica, New York Staffing the Universe

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Location: Jamaica, NY 11435 Duration: 12 Months Contract Position

Responsibilities:

Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems. Under the direction of FWC Supervisors, assists with placing.

View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Positions Jobs View All Jobs in Bethpage