Customer Service Representative

78208 San Antonio, Texas Conduent State & Local Solutions, Inc

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Call Center Representative – Onsite in San Antonio, TX

Address: 2822 General Hudnell Dr. San Antonio, TX

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer:

  • Full-Time Employment: Reliable schedule and stability.
  • Competitive Pay: $5/hr 
  • Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
  • Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
  • Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
  • Career Growth: Opportunities to advance your career in a supportive, innovative environment.
  • Full Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:

  • Efficiently manage a high volume of inbound calls in a fast-paced environment. 
  • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
  • Assist cardholders with inquiries regarding transactions and account statuses.
  • Listen actively to understand customer needs and offer clear, accurate information.
  • Process transactions efficiently via web-based applications and handle research requests with precision.
  • Maintain in-depth knowledge of company and client programs, policies, and technology.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Support team operations during peak times or absences to help maintain seamless service.

What We’re Looking For:

  • An effective communicator who can clearly explain complex information.
  • A dedicated professional with a strong work ethic and problem-solving skills.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • Ready to commit to 100% attendance during our three-to-five-week paid training period.

Requirements:

  • Must be at least 18 years old with a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Complete a background check, credit check, and security fingerprinting.

Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form .  Complete the form and then email it as an attachment to  . You may also click here to access Conduent's ADAAA Accommodation Policy .

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Customer Service Representative

78208 Fort Sam Houston, Texas Conduent State & Local Solutions, Inc

Posted today

Job Viewed

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Call Center Representative – Onsite in San Antonio, TX

Address: 2822 General Hudnell Dr. San Antonio, TX

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer:

  • Full-Time Employment: Reliable schedule and stability.
  • Competitive Pay: $5/hr 
  • Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
  • Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
  • Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
  • Career Growth: Opportunities to advance your career in a supportive, innovative environment.
  • Full Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:

  • Efficiently manage a high volume of inbound calls in a fast-paced environment. 
  • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
  • Assist cardholders with inquiries regarding transactions and account statuses.
  • Listen actively to understand customer needs and offer clear, accurate information.
  • Process transactions efficiently via web-based applications and handle research requests with precision.
  • Maintain in-depth knowledge of company and client programs, policies, and technology.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Support team operations during peak times or absences to help maintain seamless service.

What We’re Looking For:

  • An effective communicator who can clearly explain complex information.
  • A dedicated professional with a strong work ethic and problem-solving skills.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • Ready to commit to 100% attendance during our three-to-five-week paid training period.

Requirements:

  • Must be at least 18 years old with a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Complete a background check, credit check, and security fingerprinting.

Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form .  Complete the form and then email it as an attachment to  . You may also click here to access Conduent's ADAAA Accommodation Policy .

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Customer Service Representative

78284 San Antonio, Texas TEKsystems

Posted 9 days ago

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Job Description

Customer Service Representatives - Collections Department (Law Firm)
Location: Onsite in San Antonio, TX 78216
Pay: $17/hour (paid weekly)
Start Date: October 20th - Interviewing ASAP!
About the Role:
We're looking for experienced Customer Service Representatives to join a busy law firm's collections department. If you're confident on the phone, solution-oriented, and ready to help people resolve overdue toll road bills, this could be a great fit.
What You'll Do:
+ Make high-volume outbound calls to collect on past-due toll road accounts
+ Explain payment plan options clearly and professionally
+ Set up payment arrangements and offer practical solutions
What You'll Bring:
+ At least 1 year of recent call center experience
+ Strong verbal communication and active listening skills
+ Basic computer and math skills (MS Office, internet browsers, typing)
Schedule:
+ Monday-Friday 8:30am-6pm CST (must be open to any 8 hour shift within this window)
+ Full-time, 40 hours/week
#westpriority25
Pay and Benefits
The pay range for this position is $7.00 - 17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Antonio,TX.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Customer Service Representative

78284 San Antonio, Texas PeopleReady

Posted 15 days ago

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Job Description

**Customer Service Representative:**
PeopleReady of San Antonio, TX is now hiring Customer Service Representatives!
Apply today and you could start as soon as this week.
**As a PeopleReady associate you'll benefit from:**
+ Connections and experience with some of the top companies in your area
+ Great benefit package options
+ Get matched to jobs quickly.
+ Competitive pay and steady schedule
+ The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!
**Pay Rate:**
_The pay rate for this job is $14 - $14 / hour*_
**What you'll be doing as a Customer Service Representative:**
+ Greet customers and answer any questions they may have
+ Provide customers with professional service
+ Increase in-store sales by cross-selling products and directing customers to merchandise
+ Assist in maintaining the stock room and setting up displays within the store
+ Ensure business tidiness and appearance by keeping the area clean and organized at all times
**Available Shifts:**
Shift Timings: 1st Shift (Day)
**Job Requirements:**
+ Previous sales experience preferred but not required
+ Flexibility to work in a dynamic and fast-paced environment
+ Basic math skills, including addition, subtraction, multiplication, and division on the fly
+ Strong communication skills and a positive attitude
+ Ability to quickly learn about the client's products and needs
+ Ability to stand in a stationary position for extended periods
+ Background check and drug screening required
**Ready to take control of the way you work?**
Complete our application to join the PeopleReady team today.
*Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.
Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability, in addition to other programs ,as well as number of paid days off and/or more generous paid sick leave days). More details about our benefits can be found by copying and pasting this URL into your browser: Associate Benefits Guide ( considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
#PriL
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.
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Customer Service Representative

San Antonio, Texas The Siegel Group

Posted today

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Job Description

Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression ESSENTIAL FUNCTIONS
• Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office
• Other duties as assigned REQUIRED EXPERIENCE
• HS Diploma or equivalent
• 6 months customer service experience
• Legally able to work within State and Federal guidelines PHYSICAL REQUIREMENTS
• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 25 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions. WORKING CONDITIONS
• Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment
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CSR (Customer Service Representative)

77474 Pleasanton, Texas Pizza Hut

Posted today

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Job Description

CSR (Customer Service Representative)

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.

Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.

Additional Information: Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

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Cashier / Customer Service Representative

78208 Fort Sam Houston, Texas Thread True

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Job Description

HIRING IMMEDIATELY - We offer: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401 k enrollment with employer contribution Paid sick leave, parental leave, and community service leave The opportunity to be on the ground Customer Service, Cashier, Representative, Service, Retail

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About the latest Customer service positions Jobs in Elmendorf !

Remote Customer Service Representative

78284 San Antonio, Texas TEKsystems

Posted 2 days ago

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Job Description

We're Hiring!
Remote Call Center Representatives
Contract through January/February
Start Dates: October 24th
Job Duties
+ Deliver premium customer service via phone for a well known shoe company
+ Build strong customer relationships while communicating effectively and professionally
Requirements
+ Minimum 1 year of recent customer service experience
+ (Retail, Fast Food, Face-to-Face, or Call Center)
+ Typing speed: 40 WPM
+ Internet: Hard-wired high-speed (50 Mbps download)
Work Environment
+ 100% Remote - equipment provided
+ Must reside in Texas or Arizona (not Houston)
Schedule
+ Must be available for any shift during hours of operation
+ Hours of operation: Mon-Sun, 8 AM-7 PM CST
Pay
+ $16.50/hr
Pay and Benefits
The pay range for this position is $6.50 - 16.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Customer Service Representative Onsite

78284 San Antonio, Texas Alorica

Posted 15 days ago

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Job Description

**Position: Customer Service Representative Onsite**
**Location: 10940 Laureate Dr, San Antonio, TX, 78249**
**Terms: Full-time**
**Pay: $17/hr**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#AloricaJobs #Hiring #SanAntonio #CustomerServiceCareers #CustomerService #CallCenter
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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Customer Service Representative (Bilingual)

San Antonio, Texas CentroMed San Antonio

Posted today

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Job Description

Job Type


Full-time Description COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care JOB SUMMARY: We are searching for our next SUPER STAR ! As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for registration and processing of all patients/families requesting health care, social services and counseling. The CSR is responsible for coordinating encounter data entry to meet program and agency deadlines. The CSR also conducts and records patient financial reviews, billing, collections and data summaries relevant to the agency's annual UDS report and Compliance & Quality Improvement activities. COMPREHENSIVE BENEFIT PACKAGE
  • Competitive Compensation
  • Health, Dental, Vision & Life Insurance
  • Retirement Plans 403(B)- Company Match Contributions
  • Basic Life Insurance
  • Basic Life Insurance for your Spouse & Children
  • Short & Long-Term Disability
  • Flexible Spending Account (FSA)
  • Wellness Employee Assistance (EAP)
  • Travel Reimbursement
  • Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected
  • Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork.
  • Benefits start after 30 days
  • Fun & Energetic, Family-Based Environment
DUTIES AND RESPONSIBILITIES:
  • Demonstrate proficiency in establishing and updating accounts in the computer system using name, alias, family members, SSN, and account numbers.
  • Demonstrate proficiency in entering charges for self-pay, insurance, and eligibility programs. Reconciles charges at the end of each day. Maintains error-free daily balance sheets.
  • Determine patient eligibility for participation in special programs (i.e., Methodist Healthcare Ministries, and others).
  • Assist patients and visitors who walk into the clinic. Answer telephones identifying self and name of clinic.
  • Demonstrate an excellent understanding of insurance (especially Medicaid, Medicare, and CHIP) and eligibility (Methodist Homeless) programs. To include the use of TMHP and Availity to verify current insurance status.
  • Demonstrate ability to schedule patient appointments according to established protocols.
  • Maintain 100% productivity rate. Demonstrate proficiency in encounter entries, maintaining logs, knowledge of referrals, and outreach paperwork. Review and update household's financial and demographic information annually.
  • Perform intake interview on all new patients using a standard registration form and confirm homelessness. Review and update patient registration form and demographic information periodically.
  • Assemble necessary medical/dental record forms for specific patient categories and initiate encounter form as necessary.
  • Follow-up on no-shows as directed by Provider.
  • Maintain excellent personal attire to include uniform, nametag, and compliance with CentroMed appearance as outlined in the Employee Policy Handbook.
  • Demonstrate excellent attendance and punctuality.
  • Assist clinical teams in patient assessment via observation and notifies clinician in the event of an emergency.
  • Abide by policies and procedures dictated in the Employee Safety Handbook, to include maintaining agency, OSHA and JCAHO compliance standards.
  • Participate in the agency's Quality Improvement Program.
  • Assists with outreach activities and other duties as assigned by the Director or Supervisor.
PHYSICAL REQUIREMENTS:
  • Must be able to perform the essential functions of the position.
  • Must be able to meet the attendance requirements of the position.
  • Must not pose a threat to the health or safety of other individuals in the workplace.
  • Physical ability to lift up to 20 pounds unassisted.
  • Must be able to deliver excellent customer service, externally and internally
The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned . Requirements QUALIFICATIONS: Education: High School Diploma or equivalent Experience: General experience working in a health care setting; and experience with medical data entry preferred. Strong clerical skills to include keyboarding and a good understanding of basic math. Computer knowledge and use of
calculator. Must possess mental ability to conduct interviews, reconcile encounter reports and conduct audits with a better-than-average attention to detail. Bilingual English/Spanish CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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