Customer Service Representative

Summerville, South Carolina Americold Logistics

Posted today

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Job Description

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints What You'll Do :

  • Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
  • Reports customer feedback to management.
  • Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
  • Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.
  • Assures proper invoicing of accounts by verifying computer-generated invoices.
  • Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
  • Schedule loads as required.
  • Maintain updated reports to ensure all loads are empty and closed.
  • Resolve refused product, over, short and damaged (OS&D) orders.
  • Follow attendance policy, show up for work on time and ready to work assigned shift.
  • Perform other duties as required and assigned.
What Experience and Education You Need :
  • High school diploma or general education degree (GED).
  • 0-2 years of related work experience.
What Could Set You Apart :
  • Ability to work in a fast paced environment.
  • Ability to handle multiple tasks at the same time.
  • Flexibility and initiative.
  • Experience working with challenging customers.
  • Excellent communication skills.
  • Strong problem solving skills
  • Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.
  • Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
  • Knowledge of Warehouse Management Systems
  • Knowledge of Microsoft Office Suite.
  • Desktop computers.
  • Accurate typing and data entry skills
Physical Requirements :
  • Requires the ability to sit for long periods of time, with frequent interruptions
  • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
  • Requires manual dexterity with normal hand and finger movements for typical office work
  • Talking, hearing, and seeing are important elements of completing assigned tasks
  • May require travel by automobile and airplane up for business
  • May require a visit facility operations in temperatures at or below freezing
  • May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
  • Requires the use of various electronic tools
  • Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
  • Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer : Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world. Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws. EOE/AA M/F/D/V DFW.

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Customer Service Representative

29483 Summerville, South Carolina Americold Logistics, LLC.

Posted 23 days ago

Job Viewed

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Job Description

Permanent
Primary Responsibility :

Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints

What You'll Do :

• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.

• Reports customer feedback to management.

• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.

• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.

• Assures proper invoicing of accounts by verifying computer-generated invoices.

• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors

• Schedule loads as required.

• Maintain updated reports to ensure all loads are empty and closed.

• Resolve refused product, over, short and damaged (OS&D) orders.

• Follow attendance policy, show up for work on time and ready to work assigned shift.

• Perform other duties as required and assigned.

What Experience and Education You Need :

• High school diploma or general education degree (GED).

• 0-2 years of related work experience.

What Could Set You Apart :

• Ability to work in a fast paced environment.

• Ability to handle multiple tasks at the same time.

• Flexibility and initiative.

• Experience working with challenging customers.

• Excellent communication skills.

• Strong problem solving skills

• Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.

• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.

• Knowledge of Warehouse Management Systems

• Knowledge of Microsoft Office Suite.

• Desktop computers.

• Accurate typing and data entry skills

Physical Requirements :

• Requires the ability to sit for long periods of time, with frequent interruptions

• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

• Requires manual dexterity with normal hand and finger movements for typical office work

• Talking, hearing, and seeing are important elements of completing assigned tasks

• May require travel by automobile and airplane up for business

• May require a visit facility operations in temperatures at or below freezing

• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds

• Requires the use of various electronic tools

• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer :

Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

ABOUT US

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

Apply Now

Customer Service Representative Store

29485 Summerville, South Carolina Parker Management

Posted today

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Job Description

Customer Service Representative Store #115

Job Category: Operations

Requisition Number: CUSTO

Location: Summerville, SC 29483, USA

Job Details

Customer Service Representative

Job Description

At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders, and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members.

Here are some of the great benefits of working at Parker's Kitchen:

Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills.

Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them.

Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path.

Employee Assistance Program: This includes several resources including: Legal, Financial, Work/Life and Parent Guidance along with Health Management Tools.

Free drinks and 50% off Parker's prepared food while at work!

Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee* Conditions apply

Receive a raise after 60 days of employment

Paid personal Time Off granted on your first day of employment* Conditions apply

Free Life Insurance equaling 1x your annual salary

Tickets at work

Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies.

401K & Health Benefits

As a Customer Service Representative at Parker's Kitchen, you are the face of the company while you process each customer's order quickly, accurately, and efficiently while ensuring complete customer satisfaction through prompt and friendly service. As a cashier, Parker's Kitchen looks to you to accurately handle customer cash, credit/debit payments, and assist customers by providing information and resolving their complaints. You will maintain knowledge of all items, give customers direction on product location throughout the store, and maintain excellent communication with front-end leaders at all times. You will ensure that checkout areas are properly maintained in a clean and orderly condition and achieve all other related duties as assigned.

Retail Customer Service Representative is responsible for:

Providing a fast and friendly customer service experience every visit.

Ability to operate front end equipment; register, calculator, scanner.

Cash handling, fuel transactions, and retail shift duties as assigned.

Cashier responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns

Demonstrate a culture of ethical conduct, safety, and compliance.

Welcoming and helpful attitude toward guests and other team members

Attention to detail while multitasking

Requirements to be a Retail Customer Service Representative:

Accurately handle cash register operations and cash transactions

Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.

Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers.

Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds

Must be at least eighteen years old to work on store-side. (Can be 16 to work in our kitchens)

Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.

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Customer Service Representative Store #80

29485 Summerville, South Carolina Parker Management

Posted today

Job Viewed

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Job Description

Customer Service Representative Store #80

Job Category: Operations

Location: Summerville, SC 29483, USA

Job Details

At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders, and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members.

Here are some of the great benefits of working at Parker's Kitchen:

  • Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills.
  • Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them.
  • Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path.
  • Employee Assistance Program: This includes several resources including: Legal, Financial, Work/Life and Parent Guidance along with Health Management Tools.
  • Free drinks and 50% off Parker's prepared food while at work!
  • Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee* Conditions apply
  • Receive a raise after 60 days of employment
  • Paid personal Time Off granted on your first day of employment* Conditions apply
  • Free Life Insurance equaling 1x your annual salary
  • Tickets at work
  • Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies.
  • 401K & Health Benefits

As a Customer Service Representative at Parker's Kitchen, you are the face of the company while you process each customer's order quickly, accurately, and efficiently while ensuring complete customer satisfaction through prompt and friendly service. As a cashier, Parker's Kitchen looks to you to accurately handle customer cash, credit/debit payments, and assist customers by providing information and resolving their complaints. You will maintain knowledge of all items, give customers direction on product location throughout the store, and maintain excellent communication with front-end leaders at all times. You will ensure that checkout areas are properly maintained in a clean and orderly condition and achieve all other related duties as assigned.

Retail Customer Service Representative is responsible for:

  • Providing a fast and friendly customer service experience every visit.
  • Ability to operate front end equipment; register, calculator, scanner.
  • Cash handling, fuel transactions, and retail shift duties as assigned.
  • Cashier responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
  • Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Welcoming and helpful attitude toward guests and other team members
  • Attention to detail while multitasking

Requirements to be a Retail Customer Service Representative:

  • Accurately handle cash register operations and cash transactions
  • Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.
  • Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers.
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
  • Must be at least eighteen years old to work on store-side. (Can be 16 to work in our kitchens)

Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.

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Customer Service Representative Store # 84

29485 Summerville, South Carolina Parker Management

Posted today

Job Viewed

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Job Description

Customer Service Representative Store # 84

Job Category: Operations

Requisition Number: CUSTO

Location: Summerville, SC 29456, USA

Job Description

At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders, and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members.

Here are some of the great benefits of working at Parker's Kitchen:

  • Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills.
  • Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them.
  • Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path.
  • Employee Assistance Program: This includes several resources including: Legal, Financial, Work/Life and Parent Guidance along with Health Management Tools.
  • Free drinks and 50% off Parker's prepared food while at work!
  • Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee* Conditions apply
  • Receive a raise after 60 days of employment
  • Paid personal Time Off granted on your first day of employment* Conditions apply
  • Free Life Insurance equaling 1x your annual salary
  • Tickets at work
  • Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies.
  • 401K & Health Benefits

As a Customer Service Representative at Parker's Kitchen, you are the face of the company while you process each customer's order quickly, accurately, and efficiently while ensuring complete customer satisfaction through prompt and friendly service. As a cashier, Parker's Kitchen looks to you to accurately handle customer cash, credit/debit payments, and assist customers by providing information and resolving their complaints. You will maintain knowledge of all items, give customers direction on product location throughout the store, and maintain excellent communication with front-end leaders at all times. You will ensure that checkout areas are properly maintained in a clean and orderly condition and achieve all other related duties as assigned.

Retail Customer Service Representative is responsible for:

  • Providing a fast and friendly customer service experience every visit.
  • Ability to operate front end equipment; register, calculator, scanner.
  • Cash handling, fuel transactions, and retail shift duties as assigned.
  • Cashier responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
  • Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Welcoming and helpful attitude toward guests and other team members
  • Attention to detail while multitasking

Requirements to be a Retail Customer Service Representative:

  • Accurately handle cash register operations and cash transactions
  • Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.
  • Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers.
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
  • Must be at least eighteen years old to work on store-side. (Can be 16 to work in our kitchens)

Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.

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Customer Service Representative (CSR)/Dispatch

29484 Summerville, South Carolina Bosch

Posted 2 days ago

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Job Description

**Company Description**
**Why Bosch?**
Our strategic objective is to create connected solutions, improving the quality of life worldwide.
What's important to us?
+ **Make Your Mark:** Give your job a meaning, with solutions "Invented for Life"
+ **Shape Tomorrow's World:** The future offers many opportunities. Be the first to take advantage of them.
+ **Find Your Place:** You know how you can work best. We offer the conditions you need.
+ **Balance Your Life:** Make your job match your lifestyle. We provide you with individual support.
+ **Walk The Talk:** Where you are - our team spirit is with you.
+ **Discover New Directions:** You way might change - we will stay by your side.
+ **Be Yourself:** Your diversity makes us special. Enrich us with your own unique personality.
+ **Pay It Forward:** We love our business and our environment. Let's save them both for future generations.
Welcome to a place where your ideas lead to something big.
Welcome to Bosch.
**Job Description**
Strong customer service oriented professional that is responsible for developing and maintaining excellent customer relationships with both internal and external customers. Possess flexibility within a team environment or individually with minimal supervision in a fast paced culture.
**- Position with be 2nd Shift: 1pm - 9:30pm**
- Professional etiquette dealing both face to face communication as well as via telephone and email
- Heavy telephone and email communication to respond to customer inquiries in a timely manner and update when deviations occur
- Daily customer order pick creation
- Entry level material planning
- Communication with both internal and external customers
- Drive to seek resolution to variances by going to the source
- Transportation scheduling for both daily and expedite services utilizing customer websites and freight forwarding websites
- Office duties: filing, faxing, scanning
- Maintain and abide by records retention procedures per Central Directives
- Knowledge of what an escalation processes is and reasons
- Ability to problem solve utilizing the 5 Why's or 8D formats
- A team player that can effectively back up others as needed
- Other duties as assigned
**Qualifications**
- High School Diploma or related discipline preferred
- 3 - 5 years of experience in a warehouse environment required
- Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages
- Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner
- Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
**Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.**
**Equal Opportunity Employer, including disability / veterans.**
Bosch is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
+ FIRST Robotics (For Inspiration and Recognition of Science and Technology)
+ AWIM (A World In Motion)
To be the first to hear about relevant news, events and job opportunities, sign up for the appropriate Bosch Insider Community (Talent Network) below.
+ Technical Community ( Commercial Community
+ Student Community (
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Customer Service Representative, Full or Part Time

29485 Summerville, South Carolina Circle K

Posted today

Job Viewed

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Job Description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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Customer Service Representative (Flexible Hours + Immediate Hire)

New
Walterboro, South Carolina Roses Discount Stores

Posted today

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Job Description

Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions



Retail store environment where extended periods of standing are required



Retail store stockroom environment subject to fluctuations in temperature



Frequent lifting and maneuvering of merchandise and displays.



Exposure to dust and extreme temperatures while unloading trailers.



Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Lead Customer Service Representative, Full or Part Time

29485 Summerville, South Carolina Circle K

Posted today

Job Viewed

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Job Description

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Lead Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision

Great if you have:

  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

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Call Center Representative - Call Center, Full-time

New
Summerville, South Carolina Lose Design

Posted today

Job Viewed

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Job Description

About the job Call Center Representative





We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.





Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team.

Joining our team as a Call Center Representative , you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.

Reply to incoming calls from customers including products and service questions and general information.

Refer to customer scripts when working through difficult situations.

Follow and where possible improve departmental processes and company service standards.

Ensure that all databases are kept up-to-date with progressing work and client details.

Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.

Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.

Keep track of customer accounts and make updates with new account information as necessary.

Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.

Excellent customer service skills and attitude.

Proficient with office equipment.

Previous work in a customer-facing position.

High school diploma, G.Knowledge of Office Suite preferred.

Previous customer service experience.

50 Hourly

~ Holidays: 25 days + bank holidays.

~ Pension Scheme.

~ Life Insurance.





At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
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