752 Customer Service Representative jobs in Gaithersburg

Description We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This long-term contract position involves assisting customers with housing waitlist applications, managing physical documentation, and maintaining accurate records. The ideal candidate will excel in providing outstanding service and have a strong background in administrative tasks.
Responsibilities:
- Communicate effectively with customers regarding housing waitlist inquiries and application processes.
- Collect physical documents from customers and ensure proper organization and storage.
- Update and maintain company databases with accurate and timely information.
- Scan, file, and manage documentation in compliance with organizational standards.
- Respond to inbound calls promptly, addressing customer concerns and providing solutions.
- Perform clerical and administrative duties to support team operations.
- Utilize Microsoft Word and Excel to create and update records and reports.
- Ensure all interactions align with company policies and customer service standards.
- Collaborate with colleagues to streamline processes and enhance customer experience. Requirements - Proven experience in customer service or a related role.
- Proficiency in answering inbound calls and providing solutions.
- Strong data entry skills with attention to detail and accuracy.
- Familiarity with Microsoft Excel and Microsoft Word.
- Excellent communication and interpersonal skills.
- Ability to handle administrative and clerical tasks efficiently.
- Strong organizational skills and ability to prioritize workload.
- Commitment to providing exceptional customer service. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Please note this role will be trained virtual in the EST time zone.
Training: 12 weeks (No PTO) M-F between the hours of 8:00am to 5:00pm EST
Permanent Schedule: M-F between the hours of 8:00am to 5:00pm EST
The role of the Customer Service Representative is to be customer-focused by putting people first during every interaction, inspiring trust by being courteous, empathetic, and a service professional. Create simplicity by effectively using knowledge of plans, products, procedures and systems to provide information and resolve issues, resulting in enhanced customer satisfaction and retention. The Customer Service Representative position is designed to join forces across Aetna's window to our members, providers, physicians and hospitals. As a Customer Service Representative, you must rise to the challenge with the image you project over the telephone and how you handle the caller's situation is the public's perception of Aetna. We provide a human connection when it is needed most.
**Required Qualifications**
- Must live in the EST time zone area
- Experience in a production environment.
- Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate.
- Strong communication and problem-solving skills - Empathy towards customers' needs and concerns
- Strong computer navigation and typing skills
- Ability to manage multiple tasks in a transaction/high volume-based environment
**Education**
High School Diploma, G.E.D. or equivalent experience
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Description
We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is an immediate start.
Responsibilities:
- Efficiently address and resolve customer inquiries
- Conduct regular monitoring and maintenance of customer accounts
- Ensure customer records are accurate and up to date
- Uphold high standards of customer service at all times
- Utilize Microsoft Word, Excel, and Outlook for various tasks.
- Handle both inbound and outbound customer calls.
- Document all customer interactions and communications.
- Perform data entry tasks related to customer service.
Requirements
- Minimum of 1+ years of office experience.
- Proficiency in answering inbound calls and managing inbound/outbound calls
- Exceptional customer service skills
- Strong data entry skills
- Experience with email correspondence
- Proficiency in Microsoft Excel and Microsoft Word
- Excellent communication and interpersonal skills are a must.
- High attention to detail and ability to multitask
- Ability to work effectively both independently and as part of a team
Can start asap
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for an organized and detail-oriented Customer Service Representative to join our team in Fairfax, Virginia. This Contract to permanent position offers an excellent opportunity for candidates who enjoy engaging with customers and providing top-notch support. In this role, you will handle a high volume of incoming calls while occasionally assisting with payment processing and administrative tasks.
Responsibilities:
- Manage and respond to a high volume of inbound customer calls in a detail-oriented and courteous manner.
- Assist with payment posting and ensure accurate transaction processing.
- Support various departments by performing administrative tasks such as mailing, scanning, and filing.
- Maintain records and update systems with customer information and order details.
- Collaborate with team members to ensure customer inquiries are resolved promptly.
- Provide accurate information to customers via phone and email correspondence.
- Handle both inbound and outbound calls as necessary to address customer needs.
- Perform data entry to maintain organized and up-to-date documentation.
- Ensure compliance with company policies and procedures while delivering excellent customer service. Requirements - Minimum of 1 year of experience in a customer service or call center role.
- Strong verbal and written communication skills.
- Proficiency in handling inbound and outbound calls effectively.
- Ability to perform accurate data entry and maintain organized records.
- Familiarity with email correspondence and order entry processes.
- Excellent problem-solving skills and attention to detail.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Basic knowledge of administrative tasks such as mailing and scanning. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for a bilingual Customer Service Representative to join our team in Alexandria, Virginia on a contract basis. In this role, you will provide exceptional service by addressing inquiries, assisting with account information, and supporting customers effectively. This position requires strong communication skills and a customer-focused approach.
Responsibilities:
- Respond promptly to customer inquiries via phone and email, ensuring accurate and helpful information.
- Assist customers with account-related questions, providing detailed explanations and solutions.
- Handle both inbound and outbound calls, addressing concerns and resolving issues efficiently.
- Maintain accurate records of customer interactions and transactions using designated systems.
- Deliver high-quality service in both English and Spanish to meet the needs of a diverse customer base.
- Collaborate with team members to ensure consistent and seamless customer support.
- Stay updated on company policies, services, and procedures to provide accurate information.
- Manage multiple tasks effectively while prioritizing customer satisfaction.
- Identify opportunities to improve processes and enhance customer experiences. Requirements - Fluency in both English and Spanish, with excellent verbal and written communication skills.
- Proven experience in customer service, preferably in a call center or similar environment.
- Ability to handle inbound and outbound calls professionally and efficiently.
- Strong problem-solving skills and the ability to address customer concerns effectively.
- Proficiency in order entry and maintaining accurate records of customer interactions.
- Familiarity with customer service software and tools.
- Ability to work collaboratively in a team-oriented environment.
- Strong organizational skills and the ability to manage multiple tasks simultaneously. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement.
**ESSENTIAL RESPONSIBILITIES**
+ Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned.
+ Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication.
+ Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.
+ Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.
+ Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of listening, analysis, quality focus, problem solving, and documentation skills.
+ Consistently exceeds results for internal adherence, efficiency, and inquiry timeliness.
+ Resolves standard and frequently non-routine, limited impact, customer inquiries, comments, and concerns with the most limited escalation consistent with company policies and processes.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ High School Diploma/GED
**Substitutions**
+ None
**Preferred**
+ None
**EXPERIENCE**
**Required**
+ 1-3 years experience in customer service or call center environment
**Preferred**
+ None
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ None
**SKILLS**
+ Applies in-depth product knowledge obtained through ongoing cycles of working with routine and non-routine subject matter
+ Regardless of recurring and routine customer inquiries, comments, and concerns, approaches each and every interaction with superior listening skills
+ Multi-tasks with a high level of efficiency yet treats every customer as the most important during the interaction so as not to leave the customer with a hurried impression
+ Ability to ask effective probing and/or open and closed ended questions that will help in issue resolution in a conversational manner with customers, using verbal clues and system tools to develop tailored recommendations for the customer
+ Ability to master initial training competencies while demonstrating the ability to learn additional competencies through additional training
+ Ability to de-escalate challenging customer inquiries, comments, and concerns while delivering necessary information consistent with Company policies and processes
**LANGUAGE REQUIREMENT (Other than English)?**
None
**Travel Requirement**
0% - 25%
**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS**
**Position Type**
Office-based
Teaches/Trains others regularly
Rarely
Travels regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical Work Site Required
No
Lifting up to 10 pounds
Rarely
Lifting 10 to 25 pound
Rarely
Lifting 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement:_** _This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$19.27
**Pay Range Maximum:**
$26.88
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J266463

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at are Now Hiring a Customer Service Representative in Arlington, VA!
Transdev is proud to offer:
+ $17.00/ hour
+ Attractive benefits package, including 401(k) with company contribution, medical, dental and vision?
+ Paid time off & vacation
Responsibilities:
+ Respond to customer inquiries and resolve concerns, escalating when necessary.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details
Requirements:
+ High School Diploma, GED or equivalent
+ Ability to operate Five9 software telephone system
+ Computer literate with the capacity to learn new software
+ Excellent customer service skills
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Customer Service
Job Type: Full Time
Req ID: 1713
Pay Group: 2V9
Cost Center: 52936
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

TransdevinArlington, VAishiringaCustomerService Representativetoactasaliaisonforourcustomers,providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdevisproudto offer:
+ Competitivecompensationpackage ofminimum$25.00($2,000)-Maximum 27.50( 57,200)
Benefitsinclude:
+ Vacation:minimumoftwo(2)weeks
+ Sickdays:5days
+ Holidays:12 days;8 standard and 4floating
+ Otherstandardbenefits:401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, voluntary long-term disability)
Key Responsibilities:
+ Respondtocustomerinquiriesandconcernswithtimelyresponsesandaccurateinformationorredirecting to a supervisor.
+ Responsible for meet and greeting office visitors at front desk
+ Comprehensive understandingofpoliciesand procedures
+ Meetorexceedestablishedperformancerequirements.
+ Documenttripauthorizationsanddetailsincludingtransportationtype,pickuptimes,appointmenttimes and addresses.
+ Otherdutiesasrequired.
Qualifications:
+ HighSchoolDiploma,GEDorequivalent.
+ Computer literate
+ Excellentcustomerserviceskills.
+ Abilitytooperate standardtelephonesystem.
+ Mustbe able toworkshifts orflexible workschedulesasneeded.
+ SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.
PhysicalRequirements:
Theessentialfunctions ofthispositionrequiretheabilityto:
+ Workoutsideinvaryingtemperature,weather,andhumidityconditions-100%ofthejobisperformed outside, work alone and in remote locations.
+ Sitforextendedperiods (upto6-8hours perday);frequentlywalkforlongdistances andonpossible sloped ground or slippery and uneven surfaces
+ Pushandpullobjectsupto 50pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstandheavytrafficareaswhileperformingthedutiesof thejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes and noise.
Reasonable accommodations maybe made toenable individuals withdisabilities toperformthe essentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact
Drug-freeworkplace:
Transdevmaintainsadrug-free workplace.Applicantsmust:
+ BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).
+ Successfullypassa pre-employmentdrug screen.
AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportation systems, maintaintheirvehicleandfleets, and deliveron mobilitysolutions. Transdev
U.S.employsa teamof32,000across400locationswhilemaintainingmore than17,000vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev -themobilitycompany-empowers thefreedomtomoveeverydaythanks tosafe,reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedhereare representativeofthosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomes allqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, genderidentity, sexual orientation,religion or other legally protected status.
Thephysicaldemandsdescribedhereare representativeofthosethatmustbe metbyanemployeeto successfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy.
Job Category: Customer Service
Job Type: Full Time
Req ID: 5373
Pay Group: UD5
Cost Center: 52752
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Description
We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office
Responsibilities
- Efficiently and accurately process customer credit applications.
- Maintain and update customer credit records with precise attention to detail.
- Address and resolve customer inquiries in a timely and detail-oriented manner.
- Monitor customer accounts and execute appropriate actions when necessary.
- Follow up with customers regarding overdue payments through phone calls and emails.
- Send out notifications about delinquent payments via email, voicemail, and mail.
- Update customer accounts and perform data entry tasks.
- Adapt to different situations, showcasing flexibility and a positive attitude.
- Work collaboratively within the team in a high-paced call center environment.
- Utilize Microsoft Office Suite for various tasks and maintain computer literacy.
Requirements
- Minimum of 1 year of experience working as a Customer Service Representative or in a similar role.
- Enjoy working in a fast-paced environment and multitasking
- Great handling phone calls and data entry similar role.
- Proven expertise in delivering high-quality customer service.
- Proficiency in using Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Excellent communication skills, both verbal and written.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .