175 Customer Service Representative jobs in Mooresville
CUSTOMER SERVICE REPRESENTATIVE
Mooresville, Indiana
Family Dollar
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Apply Now
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Customer Service Representative
28081 Kannapolis, North Carolina
Robert Half
Posted 14 days ago
Job Viewed
Job Description
Description We are looking for a dedicated Customer Service Representative to join our team in Kannapolis, North Carolina. This is a Contract to permanent position that provides an excellent opportunity to grow within the healthcare industry. The ideal candidate will have strong communication skills, a customer-focused mindset, and an attentive demeanor, with some knowledge of medical processes or terminology.
Responsibilities:
- Respond to inbound calls and provide attentive assistance to customers with inquiries or concerns.
- Manage email correspondence efficiently, ensuring timely responses and accurate information.
- Perform data entry tasks with precision to maintain accurate records.
- Handle order entry and billing processes while adhering to company procedures.
- Collaborate with internal staff and vendors to identify and address specific requirements.
- Utilize Microsoft Excel and Word to organize and present information effectively.
- Provide exceptional customer service in both inbound and outbound call scenarios.
- Support the call center by maintaining a high standard of attentiveness and customer care.
- Ensure compliance with healthcare-related protocols and standards. Requirements - Proven experience in customer service or call center roles.
- Proficiency in answering inbound and outbound calls.
- Strong skills in data entry and email correspondence.
- Familiarity with Microsoft Excel and Word.
- Basic understanding of medical terminology or healthcare processes.
- Ability to manage order entry and billing tasks accurately.
- Excellent communication and interpersonal skills.
- Commitment to maintaining a customer-focused and detail-oriented approach. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Respond to inbound calls and provide attentive assistance to customers with inquiries or concerns.
- Manage email correspondence efficiently, ensuring timely responses and accurate information.
- Perform data entry tasks with precision to maintain accurate records.
- Handle order entry and billing processes while adhering to company procedures.
- Collaborate with internal staff and vendors to identify and address specific requirements.
- Utilize Microsoft Excel and Word to organize and present information effectively.
- Provide exceptional customer service in both inbound and outbound call scenarios.
- Support the call center by maintaining a high standard of attentiveness and customer care.
- Ensure compliance with healthcare-related protocols and standards. Requirements - Proven experience in customer service or call center roles.
- Proficiency in answering inbound and outbound calls.
- Strong skills in data entry and email correspondence.
- Familiarity with Microsoft Excel and Word.
- Basic understanding of medical terminology or healthcare processes.
- Ability to manage order entry and billing tasks accurately.
- Excellent communication and interpersonal skills.
- Commitment to maintaining a customer-focused and detail-oriented approach. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
0
Customer Service Representative
28201 Charlotte, North Carolina
$45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a friendly and efficient Customer Service Representative to join their team in **Charlotte, North Carolina**. This role offers a hybrid work arrangement, combining valuable in-office collaboration with the flexibility of remote work. You will be the first point of contact for customers, providing exceptional support and ensuring a positive experience with our client's products and services. Your responsibilities will include answering customer inquiries via phone, email, and chat, resolving issues promptly, and maintaining accurate customer records. We are seeking an enthusiastic individual with strong communication skills and a genuine desire to help customers succeed. This is an excellent opportunity to grow within a supportive team environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about products and services, and assist customers with inquiries and issues.
- Troubleshoot and resolve customer problems effectively and efficiently.
- Process orders, forms, applications, and requests.
- Maintain accurate and detailed customer records in the CRM system.
- Escalate complex issues to the appropriate department or supervisor.
- Follow communication guidelines and company policies.
- Identify opportunities to improve customer satisfaction and service delivery.
- Gather customer feedback and share insights with the team.
- Adhere to a hybrid work schedule, balancing in-office and remote work days.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Previous experience in customer service or a related field is a plus.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using computers and common software applications.
- Familiarity with CRM systems is an advantage.
- Ability to remain calm and professional when handling difficult customers.
- Strong organizational skills and attention to detail.
- Must be comfortable working in a hybrid environment.
- Positive attitude and a commitment to providing excellent customer service.
Apply Now
1
Alterations Customer Service Representative
28245 Newell, North Carolina
David's Bridal, LLC.
Posted 3 days ago
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
Physical Demands:
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver five-star customer experience.
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alterations services and personalization options.
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
- Maintain high dress code standards as required by the Dress Code policy.
- Greet and escort all alterations customers to and from alterations for appointments.
- Press, steam, and spot clean all merchandise.
- Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
- Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
- Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
- Maintains a clean and well-organized alterations room.
- Performs duties and tasks as assigned by store management.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
View Now
2
Customer Service Representative - Financial Services
28025 Concord, North Carolina
TTEC
Posted 5 days ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative - Financial Services** , **working onsite in Concord, NC** you'll be a part of bringing humanity to business. #experienceTTEC.
You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others navigate through their online banking needs? Whether it's getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer questions about products via phone while providing website navigation support and assisting with the application process
+ Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request
+ Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
+ Participate in projects or process improvements to drive operational excellence
**What You Bring to the Role**
+ 1 year of customer service experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
+ Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage of $19 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative - Financial Services_
**Location:** _NC-Concord_
**Requisition ID:** _045VF_
You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others navigate through their online banking needs? Whether it's getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer questions about products via phone while providing website navigation support and assisting with the application process
+ Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request
+ Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
+ Participate in projects or process improvements to drive operational excellence
**What You Bring to the Role**
+ 1 year of customer service experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
+ Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage of $19 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative - Financial Services_
**Location:** _NC-Concord_
**Requisition ID:** _045VF_
View Now
3
Seasonal Bilingual Healthcare Customer Service Representative - Spanish-English - Remote in North...
28025 Concord, North Carolina
TTEC
Posted 6 days ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a **Bilingual Healthcare Customer Service Representative - Spanish-English** **working remotely in North Carolina** , you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ Bilingual in English and Spanish
+ 6 months or more of customer service experience
+ Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
+ High school diploma or equivalent
+ Computer experience
+ High speed internet (> 15 mbps)
+ While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
+ Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage range of $17 to $18 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Seasonal Bilingual Healthcare Customer Service Representative - Spanish-English - Remote in North Carolina_
**Location:** _NC-Concord_
**Requisition ID:** _045VC_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ Bilingual in English and Spanish
+ 6 months or more of customer service experience
+ Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
+ High school diploma or equivalent
+ Computer experience
+ High speed internet (> 15 mbps)
+ While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
+ Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage range of $17 to $18 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Seasonal Bilingual Healthcare Customer Service Representative - Spanish-English - Remote in North Carolina_
**Location:** _NC-Concord_
**Requisition ID:** _045VC_
View Now
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