92 Customer Service Representative jobs in New Iberia

• Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect.
• Consistently demonstrates courtesy to all clients and co-workers on the job.
• Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of "hold".
• Maintains strict confidentiality of the patient and client information.
• Demonstrates competence and knowledge in all work-related activities.
• Always acts professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum.
• Displays ability to listen attentively and an eagerness to learn new skills.
• Willingly seek additional work when assigned tasks are completed.

• Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform.
• Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data.
• Enters patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process.
• Performs Revenue Certification and/or Pre-Authorization activities prior to deliveries.
• Informs patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery.
• Verifies charge accuracy (types of sale, and pricing).
• Performs other duties as assigned by Management.

A career at our organization is about personal growth and creating meaningful change. Our purpose is to nourish people and the planet.

We are world-changers, and with your help, we will continue to set standards of excellence and revolutionize the grocery industry.

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT*
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alterations services and personalization options.
• Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
• Maintain high dress code standards as required by the Dress Code policy.
• Greet and escort all alterations customers to and from alterations for appointments.
• Press, steam, and spot clean all merchandise.
• Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
• Build long-term relationships to meet and exceed customer satisfaction and loyalty.
• Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
• Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
• Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
• Maintains a clean and well-organized alterations room.
• Performs duties and tasks as assigned by store management.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

• High school diploma or equivalent degree
• 1-2 years prior retail experience in an apparel or specialty store environment.
• Prior sewing experience is helpful.
• Prior experience with computerized POS (Point of Sale) system

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

• Learns and maintains knowledge of current patient database and billing system
• Has proper phone etiquette and represents VieMed in a professional manner
• Obtains patient demographic and health insurance information; collects co-pay if appropriate
• Enters patient information into the computer system
• Verifies & records insurance benefits
• Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management
• Able to read through and understand medical documentation effectively
• Interacts professionally with physicians, patients/family and Co-Workers.
• Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure.
• Answers telephone in a polite and professional manner. Communicates information to appropriate personnel.
• Communicates appropriately and clearly to Manager, and other supervisors
• Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit
• Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff
• Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice.
• Manages and operates computer equipment safely and correctly.
• Completes other duties, as assigned

• High School Diploma preferred
• 1-3 years of administrative experience in an office setting preferred.
• Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers.

• Sitting at desk
• Operation of office equipment and computer

• Problem Solving/Analysis
• Time Management
• Communication Proficiency
• Teamwork Orientation

• Learns and maintains knowledge of current patient database and billing system
• Has proper phone etiquette and represents VieMed in a professional manner
• Obtains patient demographic and health insurance information; collects co-pay if appropriate
• Enters patient information into the computer system
• Verifies & records insurance benefits
• Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management

• Able to read through and understand medical documentation effectively
• Interacts professionally with physicians, patients/family and Co-Workers
• Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure

• Answers telephone in a polite and professional manner. Communicates information to appropriate personnel

• Communicates appropriately and clearly to Manager, and other superiors
• Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit

• Utilizes initiative; strives to maintain steady level of productivity; self-mot Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff

• Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice
• Manages and operates computer equipment safely and correctly
• Completes other duties, as assigned

• High School Diploma required
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc

• Sitting at a desk
• Operation of office equipment and computer

• Learns and maintains knowledge of current patient database and billing system
• Has proper phone etiquette and represents VieMed in a professional manner
• Obtains patient demographic and health insurance information; collects co-pay if appropriate
• Enters patient information into the computer system
• Verifies & records insurance benefits
• Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management

• Able to read through and understand medical documentation effectively
• Interacts professionally with physicians, patients/family and Co-Workers
• Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure

• Answers telephone in a polite and professional manner. Communicates information to appropriate personnel

• Communicates appropriately and clearly to Manager, and other superiors
• Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit

• Utilizes initiative; strives to maintain steady level of productivity; self-mot Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff

• Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice
• Manages and operates computer equipment safely and correctly
• Completes other duties, as assigned

• High School Diploma required
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc

• Sitting at a desk
• Operation of office equipment and computer

• Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect.
• Consistently demonstrates courtesy to all clients and co-workers on the job.
• Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of "hold".
• Maintains strict confidentiality of the patient and client information.
• Demonstrates competence and knowledge in all work-related activities.
• Always act professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum.
• Displays ability to listen attentively and an eagerness to learn new skills.
• Willingly seek additional work when assigned tasks are completed.
• Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform.
• Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data.
• Enter patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process.
• Performs Insurance Verification and/or Pre-Authorization activities prior to deliveries.
• Inform patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery.
• Verifies charge accuracy (types of sale, and pricing).
• Performs other duties as assigned by Management.

• Minimum of high school diploma or equivalent.
• Requires competency in processing sleep therapy equipment orders and general DME knowledge.

• Must have good interpersonal relationship skills in working with superiors, referral sources, physicians and office staff, co-workers, and outside vendors.
• Must exhibit strong problem-solving skills, verbal and written communication skills, speaking to patients and physicians' offices frequently.
• Must be able to plan and organize work for effectiveness and efficiency.
• Must be able to effectively respond to change of work assignment, multi-tasking, and frequent interruptions.
• Must demonstrate a consistently high degree of accuracy in the accomplishment of daily activities and adherence to company policies and procedures.
• Ability to utilize software solutions for data entry and analysis in addition to proficiency in Microsoft Office.

Are you highly organized, detail-driven, and skilled at keeping things running smoothly behind the scenes? Staffmark is hiring a Customer Support Specialist to support a growing operation focused on order management and vendor coordination. If you thrive in a fast-paced environment where accuracy and communication are key, this could be the perfect next step in your career.

Pay: $17.00 per hour

Responsibilities:

• Enter and manage customer orders using MAS/Sage software
• Communicate order updates with internal teams via phone and email
• Perform accurate and timely data entry
• Coordinate with vendors regarding order details and follow-ups

• 3-5 years of experience in administrative or customer support
• Familiarity with document management systems
• Strong proficiency in MS Office Suite (Excel, Word, Outlook)
• Excellent communication skills and attention to detail