Customer Service Representative

73116 Oklahoma City, Oklahoma Methode Electronics

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative 1

Hetronic, a Methode Electronics, Inc. (NYSE: MEI) company, is the global leader in the design and manufacture of standard and configured industrial wireless Radio Remote Control (RRC) system solutions. We have designed and delivered over 500,000 wireless Radio Remote Control systems to over 3,000 customers during our 35+ years of operation. Our global network of trained and authorized re-sellers and service centers are available in over 50 countries to meet the immediate needs of our industrial equipment customers.

Position Summary:

The Customer Service Representative 1 will be responsible for all customer inquiries/transactions. This position is a front-line representative of Methode and will conduct position responsibilities with professionalism, efficiency and accuracy.

Position Responsibilities:
  • Provides order status and information support to customers
  • Enters customer purchase orders into accounting and scheduling system
  • Acts as customer representative to other internal departments
  • Acts as corporate representative to the customer
  • Works with Sales Engineers to communicate all aspects of customer orders with customer
  • Assists the Sales Manager in all duties and other tasks as assigned
  • Enters parts orders and confirm with customers
  • Generates quotes in business system from Service Reports
  • Follows-up on customer to submit purchase orders for service quotes
  • Converts quotes to order
  • Prepares credit paperwork for review and approval
  • Other duties as assigned
Qualifications:
  • Previous customer service experience in electronics industry preferred
  • Strong attention to detail
  • Ability to complete tasks independently and meet strict deadlines
  • Ability to seek out new tasks and welcome new challenges in a fast-paced, customer-focused environment
  • Ability to communicate effectively with customers and various levels of management both written and verbal
  • High School diploma or equivalent

The base pay hiring rate expected for this position is: $22/hr

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel.

Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Methode offers US employees Medical, Dental, Vision, Hearing, Life & Disability insurance, a wellness program, and time off benefits.

Voluntary benefit plans include Accident, Hospital Indemnity and Pet Insurance.

Methode provides an Employee Assistance Program, and participation in the Company's 401(k) plan which includes a company contribution.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly employees will also be paid overtime pay when working qualifying overtime hours.

View Now

Customer Service Representative

73019 Oklahoma City, Oklahoma U-Haul

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

View Now

Customer Service Representative

73116 Oklahoma City, Oklahoma Oklahoma Staffing

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Location: 3101 SW 29th St, Oklahoma City, Oklahoma 73119 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

View Now

Customer Service Representative

73020 Oklahoma City, Oklahoma Pizza Hut

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. Flexible day, evening and weekend hours are available Fun, positive environment College Tuition Reimbursement Full time and part time positions available Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. You're at least 16 years old - 18 if you want to be a driver. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.

View Now

Customer Service Representative

73116 Oklahoma City, Oklahoma Pls Financial Services, Inc.

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail

View Now

Customer Service Representative

73019 Oklahoma City, Oklahoma Arcosa Inc.

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Join Arcosa Specialty Materials, a company with loads of opportunity and stability. We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This role is pivotal in ensuring smooth daily operations and providing excellent customer support. The ideal candidate will be organized, proactive, and enthusiastic about delivering top-notch service while collaborating with cross-functional teams.

Arcosa Specialty Materials is a leading producer and distributor of construction materials and services. We are unified in our commitment to building a better world through the foundations of roads, bridges, and buildings in our communities across the United States. We are currently seeking a Customer Service Representative for our Norman, OK office.

What You Will Get:

  • Competitive hourly pay
  • Opportunity for annual performance increases
  • 401k program with employer matching
  • Room for growth and career advancement
  • Health insurance
  • Dental & vision insurance
  • Paid life insurance
  • Paid short term disability
  • Paid vacation and sick time
  • 11 paid holidays
  • MSHA/OSHA training provided

What You Will Do:

  • Answer and direct incoming calls at the front desk in a professional and friendly manner.
  • Handle incoming and outgoing mail, including sorting, distributing, and managing courier services.
  • Maintain and manage office supplies, ensuring adequate stock and timely replenishment.
  • Accurately enter sales orders into the system and ensure proper documentation.
  • Respond promptly to customer emails, addressing inquiries and resolving issues.
  • Email documentation and follow-ups to customers as required.
  • Work closely with the sales and production teams to ensure product availability and accurate pricing.
  • Perform other tasks as assigned by management.
  • Attend scheduled departmental and safety meetings.
  • Comply with strict safety procedures, following all MSHA guidelines.
  • Actively promote and observe safety and security procedures and use equipment and materials properly.
  • Demonstrate initiative, accuracy, and thoroughness.
  • Demonstrate aptitude to acquire additional skills.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees.
  • Actively help and train others.
  • Perform other duties as required or assigned.

What You Will Need:

  • Prompt, regular, and predictable attendance.
  • High school diploma or equivalent (degree preferred, but not required).
  • Previous experience in customer service or administrative roles.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or ERP systems is a plus.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to set priorities which accurately reflect the relative importance of job responsibilities.
  • Problem-solving skills; exercises good judgment in determining best method and procedure to be followed.
  • Willingness and ability to work overtime hours.
  • Good communication skills and ability to follow directions.
  • Ability to read and interpret documents such as manuals and labels.
  • Ability to fill out all paperwork associated with job.

Working Conditions and Physical Environment:

This position is based in an office setting, providing a professional and collaborative work environment. The role involves:

  • Office Environment: The work is performed in a typical office setting with standard office equipment such as computers, phones, and printers.
  • Work Hours: Standard business hours apply, with occasional flexibility required to meet project deadlines.
  • Physical Demands: The role primarily involves sitting for extended periods, with occasional walking, standing, and light lifting of office supplies.
  • Noise Level: The noise level in the work environment is usually low to moderate, typical of an office atmosphere.
  • Ergonomics: The office is equipped with ergonomic furniture to ensure a comfortable and safe working experience.

Arcosa Specialty Materials is an Equal Opportunity Employer. We activate the potential of our people, care for our customers, optimize operations, integrate sustainability, and promote a results-driven culture aligned with long-term value creation.

View Now

Customer Service Representative

73116 Oklahoma City, Oklahoma Staples

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Staples is business to business. You’re what binds us together.

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience.

What you’ll be doing:

  • Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market.
  • Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals.
  • Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.
  • Schedule appointments and meet with prospective customers in person to present Quill values and solutions.
  • Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion.
  • Attend conferences, tradeshows, and events representing Quill and winning new customers.
  • Create and present custom pricing solutions to potential high growth commercial customers.
  • Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing.
  • Upon customer commitment, ensure smooth transition to the account management team.
  • Meet and exceed monthly/quarterly quotas and key metrics.
  • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.
  • Seek ways to constantly improve, absorb and apply manager and peer led coaching.
  • Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example.
  • Work closely with sales leadership and peers to drive revenue beyond traditional office supplies.
  • Champion company values and services, in addition to product features and benefits.
  • Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites.
  • Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel.

What you bring to the table:

  • You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities.
  • Strong performance in an environment that requires adaptability to change.
  • Strong presentation skills,
  • Self-starter results oriented.
  • Strong time management and organizational skills.
  • Open to asking questions and viewing challenges as opportunities.
  • You know the only way to handle rejection is to try again.
  • You have a customer first attitude.
  • Culture is important to you, and you want to positively impact your environment and coworkers.
  • You know every conversation is different; you think dynamically and remain calm under pressure.
  • You believe the best process is derived through constant improvement and sharing best practices.

What’s needed- Basic Qualifications:

  • High school diploma or GED.
  • 5+ years sales experience with at least 6 months of relevant experience in the public sector

What’s needed- Preferred Qualifications:

  • Bachelor’s degree in business, Marketing, or a related field.
  • Prior business development experience

We Offer:

  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
View Now
Be The First To Know

About the latest Customer service representative Jobs in Norman !

Customer Service Representative

73163 Oklahoma City, Oklahoma Dal-Tile Corporation

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
**Primary Objective**
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support.
**Primary Function and Scope**
+ Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management.
+ Responsible for keying in orders, processing faxes, and preparing reports.
+ Interfaces with various groups, including but not limited to internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
+ Participates in special projects and performs additional duties as required.
**Experience and Knowledge Required**
+ High School Diploma or GED equivalency required.
+ 3+ years of call center or customer service experience.
+ Focus on customer account management preferred.
+ Prior tile industry knowledge is preferred.
**Competencies**
+ Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization are required.
+ Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
+ Ability to demonstrate strong organizational and problem-solving skills is required.
+ Ability to demonstrate strong interpersonal relationship-building skills.
+ Must have a moderate level of computer skills in Word and Excel.
+ Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. Ability to work in a fast-paced environment.
**Other Pertinent Job Information**
While performing the duties of this job, the employee is regularly required to stand, use their hands, and reach with their hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to lift to 15-30 lbs regularly, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 88087
View Now

Customer Service Representative

73163 Oklahoma City, Oklahoma Robert Half

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Description
Customer Service Representative - Automotive
Location: South Oklahoma City, OK
Compensation: $15hr + commission opportunities
Job Description:
We are looking for an enthusiastic Call Center / Sales Representative to join our team in South OKC. This role is perfect for individuals with prior call center, sales, or dealership experience who thrive in a fast-paced, customer-focused environment. You will play a key role in engaging with potential customers over the phone, answering questions, and guiding them through the sales process to ensure a positive experience.
Responsibilities:
+ Handle inbound and outbound calls to connect with potential and existing customers
+ Provide detailed information on vehicles, features, warranties, and financing options
+ Actively follow up with leads to drive appointments and sales opportunities
+ Maintain accurate records of customer interactions and follow-ups in the CRM system
+ Consistently meet or exceed individual and team sales goals
+ Deliver professional and friendly service that builds customer trust and repeat business
Requirements
Qualifications:
+ Previous call center, sales, or automotive dealership experience preferred
+ Excellent communication and active listening skills
+ Goal-oriented, self-motivated, and comfortable working with performance targets
+ Ability to build rapport with customers and handle objections professionally
+ Proficiency with computers and customer management tools
What We Offer:
+ $15 per hour base pay
+ Commission opportunities!
+ Performance-based incentives and bonuses
+ Full-time schedule, including some evenings and weekends as needed
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now

Customer Service Representative - Remote

73163 Oklahoma City, Oklahoma Sharecare

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. 
***This is a remote position and can be located anywhere within the United States.**
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns. 
+ Formulate plans of resolution and respond appropriately and efficiently. 
+ Maintain and restore customer satisfaction and partner with other teams as needed. 
+ Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. 
+ Proactively educate caller on program benefits. 
+ Meet or exceed established call center metrics, attendance standards and quality levels. 
+ Use computer tools to accurately process and document information. 
+ Develop rapport with callers and appropriately adjust communication style.  
+ Provide accurate information about Sharecare programs and services. 
+ Escalate issues internally and follow up on escalated issues. 
**Qualifications:**
+ High School Diploma 
+ Prior experience in a customer service related field preferred
+ Great communication skills 
+ Must be able to multi-task 
+ General working knowledge of Microsoft Word & Outlook 
+ Computer keyboard proficiency and internet navigation skills required 
+ Have the ability to work effectively with others in a team environment  
+ Ability to thrive in a fast-growing always changing environment 
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Representative Jobs View All Jobs in Norman