684 Customer Service Representatives jobs in Atlanta

Your Role as an Assistant Community Manager:

Your practical and compassionate nature is critical to effectively balance between leasing apartments, managing resident retention, marketing the community, and handling administrative and financial responsibilities for your community.

As an Assistant Community Manager you are required to assume greater responsibilities upon absorbing and applying knowledge of all aspects of property management. Maturity and good judgment is a necessityyou serve as the individual responsible for the community in the absence of the Community Manager.

If you're a role model to peers, someone who advocates on behalf of your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role.

Qualifications:

• Hold or be working to attain the professional designation of Certified Apartment Manager or Accredited Property Manager.
• Comfortable leasing apartments or talking to prospects about leases
• High school degree or equivalent; college education preferred.
• Knowledge of or experience with OneSite
• At least one year practical experience as either a Leasing Consultant, or Assistant Community Manager.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Serve as day to day point of contact for key pharmaceutical and agency partners
• Attend all client calls, taking notes and sending clear and concise emails summarizing calls and next steps
• Displays understanding and ownership of MLR submission and approvals process, ensuring format matches the manufacturer specific requirements and that deadlines are met and exceeded.
• Keep tabs on and track all necessary steps needed from the client to launch the campaign, as well as setting up status calls when needed.

• Ensure constant, clear, overcommunication with internal teams to relay client status updates and relevant aspects of campaign launches
• Keep internal documents up to date and keep track of all client logins and trainings
• Draft all client facing materials, working with the Coordinator and Director to get all materials ready for client
• Track campaign progress on internal project management software, ensuring all necessary tasks are getting done / being assigned correctly
• Work with the Director and Sales lead to track client KPIs and end of campaign metrics

• History of working with clients to craft campaigns in the HCP space (open to experience in DTC) to meet client goals and deliver on time
• Strong project management skills
• Extreme attention to detail
• Ability to work in a fast paced, tight deadline environment, an organized and autonomous worker
• Travel as much as 1x per quarter for team meetings

• Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey;
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act;
• Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching.

Join to apply for the Client Services Associate role at HB Travels

Join to apply for the Client Services Associate role at HB Travels

Get AI-powered advice on this job and more exclusive features.

Do you enjoy planning trips and helping others experience the joy of travel? Join us as a Client Services Associate and play a key role in creating unforgettable vacations for both leisure and corporate clients right from your home.

What You'll Do:

• Design personalized travel itineraries based on each clients preferences, goals, and budget.
• Book a full range of travel arrangements including flights, hotels, car rentals, cruises, tours, and events.
• Communicate clearly and professionally with clients before, during, and after their trips to ensure a seamless experience.
• Handle and resolve any travel-related issues that may arise.
• Participate in ongoing training to earn certifications and stay informed on industry trends.
• Attend webinars and collaborate with vendors to deepen your expertise in specific destinations and travel types.
  
  

• Excellent communication and interpersonal skills.
• Access to a reliable internet connection and a computer or smartphone.
• Experience in hospitality, customer service, or sales is a plus, but not required.
• A passion for travel; personal travel experience is a bonus.
  
  

• Comprehensive training to ensure you're fully prepared for success.
• Flexible remote work options- whether you're looking for part-time or full-time.
• No prior experience required -we'll teach you everything you need to know.
• Exclusive travel discounts to help you explore the world for less.
• Unlimited Earning Potential Your income grows with your effort, interest, and dedication
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Consumer Services

Referrals increase your chances of interviewing at HB Travels by 2x

Atlanta Metropolitan Area $30.00-$0.00 18 hours ago

Atlanta, GA 38,000.00- 45,000.00 7 months ago

Atlanta, GA 25,000.00- 65,000.00 15 hours ago

Duluth, GA 28,000.00- 32,000.00 5 hours ago

Atlanta Metropolitan Area 100,000.00- 180,000.00 1 day ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Reports To: Senior Vice President, Client Services

Job type: Full Time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!

Job Summary

We are seeking a client services coordinator who will be responsible for supporting multiple CS teams that manage campaigns across varying therapeutic areas and pharmaceutical manufacturers. Youll be day to day support for CS Managers and Associate Directors, managing document creation, tasks across cross functional teams, tracking and creating submission docs as well as attending and keeping track of various trainings.

Duties/ Responsibilities:

• Creation of docs from draft to working status including: KOC decks, submission docs, internal status docs and trackers, etc
• Join client meetings and status to take comprehensive notes detailing next steps and key takeaways
• Creation of submission docs, submitting in Veeva Vault and managing status of jobs / timeline
• Assist CS and Sales teams in creating mockups of SMS copy based on internal best practices and MLR rules
• Support with tasks needed pre and post-launch including creation of tagging documents for agencies, running of target lists, testing and QA of campaign messaging, and monitoring inbound messages for AE/PQCs, and submitting timely requests for metrics from the data team
• Work closely with sales and finance to notify of campaign delays and changes to dates that impact flighting and deliverables

Experience:

• 1-3 years experience in Pharmaceutical Marketing at an agency or similar
• Veeva and MLR submission experience is a plus but not required
• Ability to problem solve and perform logical inquiry
• Ability to work in a fast paced, tight deadline environment, an organized and autonomous worker
• Travel as much as 1x per quarter for team meetings

Impiricus focuses on taking care of our teammates professional and personal growth and well-being.

• Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey;
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act;
• Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching.

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Benefits: Dental insurance Health insurance Training & development Vision insurance Our tight-knit team at AlphaGraphics Dunwoody - Sandy Springs is actively seeking a Client Services Coordinator to join us full time. This position is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Client Services Coordinator Perks and Benefits:Competitive Compensation Hard work, collaboration, humanity, fun, and laughterCareer path developmentFlexibility to meet the demands of life outside of workMore than anything, we are looking for a highly collaborative and dependable Client Services Coordinator who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member. Client Services Coordinator Daily Tasks:Serve as the primary internal representative of the organization.Convey to the customer our expertise in products, services, and capabilities.Communicate customer requirements to the Graphic Design and Production team in accordance with company policies and procedures.Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, and address details of complaints.Determine charges for services requested, collect deposits or payments, and arrange for billing.Attract potential customers by answering product and service questions and suggesting information about other products and services.Manage third-party vendors responsible for fulfilling certain client orders. Client Services Coordinator Role Qualifications:Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.Ability to effectively build relationships with customers and teammates.Strong written and verbal communication skills.Adobe Creative Suite knowledge preferred.Desire to continuously look for ways to help people.Critical and analytical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.AlphaGraphics Dunwoody - Sandy Springs and its sister Center Tri-Cities - Atlanta Airport are established leaders in Marketing, Graphic Design, Printing, Signage, Promotional Products, Web Design, and Web Marketing. Our mission is to partner with businesses, non-profit, and government organizations of all sizes, as well as consumers, and provide them with high-quality visual communications solutions that make life easier and help them thrive.Apply today!Compensation: $17.00 - $22.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Employer Industry: Sustainability Solutions and Waste Management

Why consider this job opportunity:
- Fully paid medical premiums for all full-time employees and their dependents
- 401(K) with employer match after 90 days of employment
- Generous Paid Time Off, starting with a minimum of 12 days in your first year plus 11 company-paid holidays
- Paid maternity and paternity leave based on years of service
- Inclusion & Diversity Affinity Groups to support belonging
- Opportunity to work remotely from home

What to Expect (Job Responsibilities):
- Provide timely and accurate information to inbound customer service requests via phone, email, and online portals
- Process customer service requests according to established department policies and procedures
- Schedule services with partners and manage service requests in the internal work order system
- Follow up on existing tickets and keep customers informed about their status
- Resolve invoice questions and assist in preparing customer bills each month

What is Required (Qualifications):
- Bachelors degree preferred
- Minimum of 2 years of customer service experience
- Strong verbal and written communication skills
- Ability to work effectively as part of a team
- Basic knowledge of MS Office and Excel

How to Stand Out (Preferred Qualifications):
- Demonstrated ability to enter a high volume of transactions accurately and efficiently
- Strong organizational and multitasking skills
- Willingness to work evenings, weekends, and holidays as required
- Experience with project management and sustainability reporting

#Sustainability #CustomerService #RemoteWork #CareerOpportunity #DiversityAndInclusion

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• Pipeline Management
• Manage and update pipeline on Salesforce, Connector, Smartsheet, Deal Flow
• Monitor Metro Atlanta Pipeline to ensure we are properly tracking SEMF Partners revenue and larger team pipeline
• Track team revenue for team, log and save down all deal reports/approvals/invoices
• Manage production pipeline/dashboard
• Track BOVS & proposal follow ups
• Update talking points
• Listing Management
• Listing Agreements
• Coordinate with legal on NDAs, CAs, Listing Agreements, Lien Waivers
• Set up Deal Flow pages, launch blasts
• Pull marketing reports & circulate weekly with clients
• Manage offer process/logging, pull offer summaries to circulate with clients
• Handle all vouchers, commission invoices, lien waivers (all three teams), coordinate with accounting and be team point of contact, send proper documents to clients prior to closings
• Send closing blasts & LinkedIn announcements
• Coordinate closing press releases
• Ensure all necessary items are saved down in listing files and keep drive organized
• Run Monday Morning Meetings & Bi-Weekly analyst meetings
• Handle Million Dollar Club submissions (very time consuming - could be joint effort with CSC)
• Handle National Multifamily Requests (requests for team info, pipeline updates, RCA Deal Audits)
• Handle month in review eblasts & end of year eblasts
• Manage interns
• Assist with hiring and team onboarding
• Handle team accounts and subscriptions; renewals for market information sources; managing users and licenses; save down and share external reports (Data Bank & Haddow Reports)
• Broker Calendar Management
• Schedule Zoom Invites and schedule all team calendar requests
• Tour Scheduling
• Log all CAs and handle redlined CAs
• Grant VDR Access during marketing process
• Submit Project ID requests
• Pay invoices
• Manage distributions lists, update and add contact to database, assist with any database (Salesforce) management when necessary
• Plan client events (lunches, dinners, closing events)
• Reserve meeting rooms/order client lunches
• Conference coordination - events, dinners, client meetings, producer travel/hotels (NMHC, MF Summit)
• Event planning for Barnsley, Sea Island, AAA
• Expense submissions
• General Broker Admin & Support - help with broker travel plans, make lunch & dinner reservations, printing/scanning for brokers, be point of contact for general broker questions and assistance
• In general, would assist Team Lead and analysts with general marketing/admin tasks to help with workloads

• High school diploma required
• 3 years in an administrative role working with professionals
• 2 years in the Real Estate industry.
• Active state real estate license preferred.
• Ability to present information to a large group of employees.
• Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis. Must know how to abstract a lease. Requires knowledge of financial terms and concepts.
• Requires sophisticated detailed and quantitative skills.
• Experience with Microsoft Office Suite, internet research and web publishing skills and ability to edit basic templates in Power Point and/or InDesign.
• Ability to thrive in a fast-paced environment of continuous change.

• Scheduling daily sales appointments and meetings
• Developing and executing innovative marketing campaigns
• Engaging with consumers to secure accounts and ongoing business
• Cross trainings in all departments (Sales, Business Development, Marketing)
• Staying up to date on product knowledge to provide five-star service

• Ability to thrive in a fast-paced environment with competitive pay options
• Exhibits a high level of urgency while delivering unmatched client satisfaction
• Embodies a positive attitude, accountability, and an openness to diversity
• Takes initiative in order to respond accordingly to any situation that may arise
• Superb interpersonal and communication skills, both written and verbal