459 Customer Service Representatives jobs in Bainbridge Island

Job Type Full-timeDescriptionKP LLC is more than just a company. We have stood the test of time for over 90 years by combining our traditional services with the latest online technology. We continue to build on this foundation, growing our team with the same core values that made us who we are. KP is looking for a Client Services Specialist to service our clients by planning, facilitating and coordinating all phases of service requirements while adhering to client specifications and KP guidelines. Essential Duties and Responsibilities:Liaison between the Client, Sales, IT and Operations after the initial installation of programs; plans, develops methods and procedures to obtain and clarify customer end-use needs; directs and coordinates program activities, Manage client relationship including communications with client on current business issues.Gather client specifications for print, mail, fulfillment, and/or technology-based solutions, coordinate with internal resources and proactively communicate with customers to provide accurate estimates and proposals.Compare customer specifications to operational instructions, work orders, change orders and invoicing to ensure that all elements and necessary documents are accurate, complete and in accordance with customer agreements.Prepare and provide accurate reports and analytics to the client and/or sales and proactively communicate key milestones and status before, during and after jobs, projects and programs.Maintain active, timely and effective communications between sales, operations, and the customer by: participating in meetings, business reviews and conference calls, follow-up on all customer and sales inquiries; and compiling reports and metrics as necessary.Schedule and coordinate with suppliers to ensure delivery dates are met. Collaborate proactively with team members to back-up and adequately distribute work load to ensure client deadlines are met. Other duties and responsibilities as assigned. Requirements Associates degree from two-year College; plus one to two years related experience and/or training; or equivalent combination of education and/or 4 years Customer Service experience. 2 years experience in print, mail, fulfillment or marketing.Basic knowledge of Microsoft Office products including Word, Excel and Outlook.Strong Customer service skills to proactively anticipate customers' needs; commitment to exceeding customer expectation. Works with customer to develop realistic time frames and objectives.Strong verbal, written and listening skills; ability to read, understand and follow SOP's, supervisor instructions and safety, security and quality procedures, clearly and effectively communicate with customers and employees.Team Work to balance team and individual responsibility. Works collaboratively to meet needs of department. Shares information with others.Good interpersonal skills; ability to get along with employees and respond positively to instructions and procedures.Works on multiple projects simultaneously.Use self-management skills to plan, organize and prioritize work activities to use time efficiently.Reviews all work carefully for completeness and accuracy.Certificates and Licenses: Customer Service or Project Management Certification a plusSalary Description $77,969

Client Services Coordinator - Administrative Job ID 222837 Posted 09-Jun-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s) Seattle - Washington - United States of America - - Client Service, Administrative, Coordinator, Marketing, Property Management, Business Services

Please send resume and cover letter to Elizabeth Lagbas-Malabanan, Director of Operations ( ).

The Evidence Based Treatment Centers of Seattle (EBTCS) is excited to announce an opening for a full-time Client Services Coordinator position (minimum 3-year commitment). We are searching for a well-rounded, hard-working, highly reliable employee who is excited about the field of clinical psychology or child clinical psychology. The position includes facilitating and coordinating client flow, general administration, and helping serve as the initial contact for clients seeking treatment at our centers.

EBTCS is a group of psychologists, psychiatrists, and therapists who specialize in evidence-based treatments for a wide variety of problems. EBTCS has established itself as a highly specialized treatment facility with internationally renowned experts. Please visit our website, for more information.

EBTCS has a longstanding history of hiring exceptional psychology graduates. We continue to be committed to providing extensive experience in, and rewarding exposure to, the field of clinical psychology, and the Client Services Coordinator position can be a springboard position for graduate school.

To initiate the application process, please send your resume and cover letter to Elizabeth Lagbas-Malabanan, Director of Operations ( ) and we will contact you with the next steps.

We are accepting applications starting January 17, 2025. Anticipated start date late February/early March 2025.

• Interest in/knowledge of Psychology
  • Strong understanding of treatments provided at EBTCS is a plus
• Client/staff communications
  • Professional client communication skills and excellent interpersonal skills with a wide range of age groups
  • Savvy interpersonal skills: respectful, nonjudgmental, and compassionate
  • Ability to maintain strict confidentiality and ethical standards
• Client records management
  • Proficiency in Outlook, Excel, Word
• Accounting/billing
  • Ability to manage basic accounting & billing procedures
• Exceptional organizational skills
  • Adept in managing business/clinical records
• Strong work ethic
  • Consistent/reliable/punctual
  • Eager for growth opportunities within organization
  • Detail oriented

Salary Range: Client Services Coordinators typically start with a salary of $21-22/hour.

Job Description:

Perkins Coie LLP is looking for a talented and dynamic individual to join our team as a Tax Litigation Paralegal with our Private Client Services practice group. The Paralegal will, under supervision, assist lawyers with document and information management, factual and legal analysis, discovery, and trial support.

In addition, as a member of the Perkins Coie LLP business professional support team, this position is also responsible for promoting and maintaining the goodwill and reputation of the firm. In this capacity, the Tax Litigation Paralegal is expected to maintain the highest level of professional conduct and confidentiality.

This position requires 2-4 days in the office.

ESSENTIAL FUNCTIONS

These essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation.

• Assist lawyers with all phases of case support including document/information management, factual and legal research and analysis, discovery, hearings, and trial support.
• Organize and maintain case files, pleadings, other documents, and notebooks.
• Review and synthesize historical case documents.
• Summarize articles, reports, witness statements, and depositions.
• Prepare material for in-house and outside distribution.
• Draft basic legal documents and correspondence.
• Keep track of case/matter deadlines and interface with attorneys regularly to ensure deadlines are being met.
• Maintain departmental form files and systems.
• Knowledge and use of e-discovery platforms such as Relativity and DISCO.
• Maintain timely and accurate time records.
• Maintain positive contact with clients, lawyers, and business professionals, and observe confidentiality of client matters.
• Be present at work during regularly scheduled working hours and as required by the position, consistent with the firm's attendance expectations.
• Working additional hours beyond the normal schedule may be required to meet firm and/or client demands.

SPECIFIC SKILLS REQUIRED

• Proficiency in MS Office applications, including Word, Outlook, and Excel.
• Demonstrated skills in document/information management.
• Ability to express self effectively, both orally and in writing.
• Ability to establish effective working relationships with firm lawyers, business professionals, client personnel, and other professionals.
• Possess strong organizational skills and attention to detail.
• Ability to handle multiple tasks and multiple concurrent deadlines.
• Ability to work well under pressure and independently.

SPECIFIC SKILLS PREFERRED

• Knowledge of various phases of litigation, discovery, tax disputes, probate and general trial procedures. Demonstrated ability to take initiative and exercise discretion and independent judgment.

EDUCATION AND EXPERIENCE

• Requires a 4-year degree and 2 years of paralegal experience.
• Paralegal certificate preferred.
• Experience with litigation court procedures in the United States Tax Court and Texas state courts a plus.
• Experience with automated litigation support software required.

At Perkins Coie, we look for self-motivated individuals dedicated to providing value and superior service and who have a high degree of integrity and enthusiasm for their work. We have created a company culture based on collaboration, devotion to serving our clients, and mutual respect. Perkins Coie is committed to advancing diversity and inclusion both within the firm and throughout our collective communities. Work with one of the 100 Best Companies to Work For and receive great health insurance, tuition reimbursement, and paid sabbaticals.

This position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found here .

This position may be filled in the following location(s). The listed compensation range reflects the typical pay for this role, though it is rare for new hires to receive an offer at the top of the range. Actual compensation may vary depending on experience, skills, market conditions, and internal equity.

Washington state compensation range: $53,680 to $85,890 annually

#LI-Hybrid

Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview:

The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.

Duties and Responsibilities:

• Provides 5-star customer service to all employees (in all forms of communication).
• Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
• Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.
• Maintains records of receipt, mailing dates, and other required information.
• Manages outgoing mail/package transactions.
• Performs duties associated with shipping and receiving of materials.
• Notifies employees upon receipt of inbound deliveries.
• Distributes mail/packages to company personnel.
• Acts as point of contact for company personnel on mail/package inquiries.
• Submit work orders for certain requests.
• Maintains the Business Service Center area in a neat and orderly fashion.
• Monitors level of office supplies on the floor and replenishing and orders accordingly.
• Proactively seeks out additional work during downtime.
• Builds professional relationships with customers and other teams.
• Maintains professionalism and composure when interacting with all employees.
• Trains back-up and providing guidance on policies and procedures.
• Determines what additional support is needed when handling sensitive inquiries.
• Provides exceptional customer service to client.
• Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Good organizational skills.
• Working knowledge of MFD equipment.
• Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
• Possesses ability to work independently and is capable of completing projects.
• Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.

Qualifications and Education Requirements:

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred.
• Ability to work assigned work hours determined by manager.
• Flexible, Adaptable, and Dependable.
• A Team Player.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.
• Required to maintain an overall professional appearance and attitude.
• Adhere to all policies and procedures required.

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension.
• Ability to lift or move 40 lbs. or greater frequently.

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Range

$22.50 - $22.50 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

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