231 Customer Service Representatives jobs in Clearwater
Client Services Associate
33747 St. Petersburg, Florida
Catalent Pharma Solutions
Posted today
Job Viewed
Job Description
**Client Services Associate**
**Position Summary**
Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.
St. Petersburg is our primary softgel development and manufacturing facility in North America with a capacity of 18 billion capsules per year. The featured RP Scherer softgel technology is a proven oral drug delivery solution to enhance bioavailability of poorly soluble Rx and OTC drug candidates. Non-gelatin based OptiShell® and Vegicaps® capsules expand the range of molecules into softgel, ideal for challenging fill formulation. Within the Catalent network, we offer a broad range of integrated formulation.
The Client Services Associate is responsible for ensuring the successful and timely coordination, planning, scheduling and completion of customer orders. The Client Services Associate will act as the key contact and liaison to manage pre-assigned customer accounts ensuring customer satisfaction by effectively communicating and helping to meet the customer's requirements.
Regular working hours: Monday -Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM with a 30-minute unpaid lunch
This position is 100% on-site at the St. Petersburg site.
Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.
**The Role**
+ Act as primary customer/site contact for assigned accounts
+ Work with Sales as site specialist to help opportunity business become firm
+ Communicate schedules, issues and proactive updates
+ Interacts with internal personnel as customer's advocate, proactively managing problems, driving decisions.
+ Responsible for working with customer on customer supplied components,
+ customer supplied information and obsolete inventory. Works internally to
+ ensure customer owned API is forecasted and delivered on time, escalates to the customer if potential issues. Communications and/or negotiates start and promise dates.
+ Accurately enters Customer's order into JDE within 24 hours of receiving the order
+ Responsible for updating customers monthly forecasts into planning spreadsheet and firm commitments
+ Perform other duties as assigned.
**The Candidate**
+ Bachelor's degree in business management or Sales and Marketing or related field is required.
+ 3+ years customer service, sales or project coordination experience is preferred.
+ Must possess and demonstrate motivational and leadership qualities, along with excellent verbal, written, and interpersonal communication skills.
+ Must exhibit strong problem-solving and analytical abilities, be well-organized, detail-focused, and capable of multitasking while prioritizing workloads under pressure.
+ Must effectively interact with diverse individuals and personalities across departments and demonstrate proficiency in computer literacy, including MS Office, spreadsheets, and ERP systems (JDE preferred).
+ Knowledge and experience in CGMPs are desirable.
+ Individual may be required to sit, stand, walk regularly and occasionally lift to 15 pounds; no lifting greater than 44.09 pounds without assistance
+ Be accessible to the manufacturing floor and office staff and use the required office equipment.
+ Specific vision requirements include reading of written documents and use of computer monitor screen.
**Why You Should Join Catalent**
+ Tuition Reimbursement - Let us help you finish your degree or earn a new one!
+ WellHub program to promote overall physical wellness.
+ 152 hours of PTO + 8 paid holidays.
+ Medical, dental and vision benefits effective day one of employment.
+ Defined career path and annual performance review and feedback process.
+ Diverse, inclusive culture. Several Employee Resource Groups focusing on D&I. Community engagement and green initiatives.
+ Dynamic, fast-paced work environment.
+ Positive working environment focusing on continually improving processes to remain innovative.
+ Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
+ Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories.
**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers ( to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE ( .
**Position Summary**
Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.
St. Petersburg is our primary softgel development and manufacturing facility in North America with a capacity of 18 billion capsules per year. The featured RP Scherer softgel technology is a proven oral drug delivery solution to enhance bioavailability of poorly soluble Rx and OTC drug candidates. Non-gelatin based OptiShell® and Vegicaps® capsules expand the range of molecules into softgel, ideal for challenging fill formulation. Within the Catalent network, we offer a broad range of integrated formulation.
The Client Services Associate is responsible for ensuring the successful and timely coordination, planning, scheduling and completion of customer orders. The Client Services Associate will act as the key contact and liaison to manage pre-assigned customer accounts ensuring customer satisfaction by effectively communicating and helping to meet the customer's requirements.
Regular working hours: Monday -Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM with a 30-minute unpaid lunch
This position is 100% on-site at the St. Petersburg site.
Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.
**The Role**
+ Act as primary customer/site contact for assigned accounts
+ Work with Sales as site specialist to help opportunity business become firm
+ Communicate schedules, issues and proactive updates
+ Interacts with internal personnel as customer's advocate, proactively managing problems, driving decisions.
+ Responsible for working with customer on customer supplied components,
+ customer supplied information and obsolete inventory. Works internally to
+ ensure customer owned API is forecasted and delivered on time, escalates to the customer if potential issues. Communications and/or negotiates start and promise dates.
+ Accurately enters Customer's order into JDE within 24 hours of receiving the order
+ Responsible for updating customers monthly forecasts into planning spreadsheet and firm commitments
+ Perform other duties as assigned.
**The Candidate**
+ Bachelor's degree in business management or Sales and Marketing or related field is required.
+ 3+ years customer service, sales or project coordination experience is preferred.
+ Must possess and demonstrate motivational and leadership qualities, along with excellent verbal, written, and interpersonal communication skills.
+ Must exhibit strong problem-solving and analytical abilities, be well-organized, detail-focused, and capable of multitasking while prioritizing workloads under pressure.
+ Must effectively interact with diverse individuals and personalities across departments and demonstrate proficiency in computer literacy, including MS Office, spreadsheets, and ERP systems (JDE preferred).
+ Knowledge and experience in CGMPs are desirable.
+ Individual may be required to sit, stand, walk regularly and occasionally lift to 15 pounds; no lifting greater than 44.09 pounds without assistance
+ Be accessible to the manufacturing floor and office staff and use the required office equipment.
+ Specific vision requirements include reading of written documents and use of computer monitor screen.
**Why You Should Join Catalent**
+ Tuition Reimbursement - Let us help you finish your degree or earn a new one!
+ WellHub program to promote overall physical wellness.
+ 152 hours of PTO + 8 paid holidays.
+ Medical, dental and vision benefits effective day one of employment.
+ Defined career path and annual performance review and feedback process.
+ Diverse, inclusive culture. Several Employee Resource Groups focusing on D&I. Community engagement and green initiatives.
+ Dynamic, fast-paced work environment.
+ Positive working environment focusing on continually improving processes to remain innovative.
+ Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
+ Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories.
**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers ( to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE ( .
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0
Client Services Project Coordinator
33617 Temple Terrace, Florida
Adecco US, Inc.
Posted today
Job Viewed
Job Description
**Adecco** is assisting a local client recruiting for **Client Services Project Coordinator** **- Remote** (EST Time Zone Only).
This is an excellent opportunity to join a winning culture and get your foot in the door with a company that values client satisfaction, collaboration, and professional growth.
If **Client Services Project Coordinator** sounds like something you'd be interested in, and you meet the qualifications listed below, apply now!
**Responsibilities for a Client Services Project Coordinator include but are not limited to:**
+ Track and monitor project deliverables across multiple departments, ensuring deadlines and quality standards are met
+ Analyze and prepare client data using **advanced Excel functions** (pivot tables, filters, VLOOKUP, INDEX/MATCH)
+ Serve as a communication bridge between clients and internal teams, providing regular updates and status reports
+ Troubleshoot issues related to client data, delivery timelines, or process bottlenecks
**Candidates for Client Services Project Coordinator must meet the following requirements to be considered:**
+ 4-5 years of experience in **project coordination** , **legal/litigation support** , or **client services**
+ High **proficiency in Microsoft Excel** (including analytical formulas)
+ Strong **verbal and written communication skills** to interact with clients and internal stakeholders
+ Ability to handle multiple projects simultaneously in a fast-paced environment
**What's in this Client Services Project Coordinator position for you?**
+ **Pay:** $35.00/hour
+ **Shift:** Monday to Friday, 8:00 AM - 5:00 PM EST
+ **Weekly paycheck**
+ **Dedicated Onboarding Specialist & Recruiter**
+ Access to **Adecco's Aspire Academy** with thousands of free upskilling courses
This **Client Services Project Coordinator** position is being recruited for by one of our **Centralized Delivery Team** and not your local branch.
For **instant consideration** for this and other opportunities with Adecco, apply today!
**Pay Details:** $35.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
This is an excellent opportunity to join a winning culture and get your foot in the door with a company that values client satisfaction, collaboration, and professional growth.
If **Client Services Project Coordinator** sounds like something you'd be interested in, and you meet the qualifications listed below, apply now!
**Responsibilities for a Client Services Project Coordinator include but are not limited to:**
+ Track and monitor project deliverables across multiple departments, ensuring deadlines and quality standards are met
+ Analyze and prepare client data using **advanced Excel functions** (pivot tables, filters, VLOOKUP, INDEX/MATCH)
+ Serve as a communication bridge between clients and internal teams, providing regular updates and status reports
+ Troubleshoot issues related to client data, delivery timelines, or process bottlenecks
**Candidates for Client Services Project Coordinator must meet the following requirements to be considered:**
+ 4-5 years of experience in **project coordination** , **legal/litigation support** , or **client services**
+ High **proficiency in Microsoft Excel** (including analytical formulas)
+ Strong **verbal and written communication skills** to interact with clients and internal stakeholders
+ Ability to handle multiple projects simultaneously in a fast-paced environment
**What's in this Client Services Project Coordinator position for you?**
+ **Pay:** $35.00/hour
+ **Shift:** Monday to Friday, 8:00 AM - 5:00 PM EST
+ **Weekly paycheck**
+ **Dedicated Onboarding Specialist & Recruiter**
+ Access to **Adecco's Aspire Academy** with thousands of free upskilling courses
This **Client Services Project Coordinator** position is being recruited for by one of our **Centralized Delivery Team** and not your local branch.
For **instant consideration** for this and other opportunities with Adecco, apply today!
**Pay Details:** $35.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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1
Client Support - Client Services Representative
34673 Port Richey, Florida
ATIS
Posted 2 days ago
Job Viewed
Job Description
The ATIS Group, with ATIS in the US and KJA in Canada, are the premier elevator and escalator consulting, management, and inspection businesses operating across North America.
Our inspection services cover the US with more than 185 Qualified Elevator Inspectors (QEI). Our global team of industry veteran elevator and escalator consultants spans all of North America.
As consultants we leverage our decades of industry experience to assist our clients in everything from engineering and designing new elevator installations to assessing existing equipment, determining the need for modernization, and managing maintenance and compliance.
With offices located throughout the US and Canada, we are well positioned to assist all clients, whether for a single elevator, or for a global corporation with thousands of devices.
Candor. Boldness. Safety. Teamwork.
Job Description Summary
Basic Purpose
The Client Services Representative (CSR) helps the clients assigned to their territory go through the elevator certificate renewal process by providing excellent customer service by informing clients on the next steps to be able to renew their certificate of operation with the local Authority Having Jurisdiction (AHJ). They monitor their dashboard to ensure job completion in order to drive compliance for the accounts they manage in their area. They also assist the field staff and answer questions for elevator companies, when needed.
Scope
A CSR is the primary point of contact for the clients in an assigned territory. CSRs monitor their system dashboard to assist each client through the "next steps" in the certificate renewal process. CSRs review each system generated Proposals and Work Orders (WO) to verify all information is populated and accurate prior to being sent to the customer or Scheduler. CSRs also inform the client when additional services are required. CSRs log all calls and emails into the system, so peers can access supporting documents and reference information with the company's database when needed.
Reporting and Working Relationships
CSRs report to the regional office manager for the area. CSRs primarily work with the territory's scheduler, inspectors, and elevator companies.
Primary Responsibilities (100%)
- Reviewing dashboard lists to determine what jobs are coming due.
- Making and logging outgoing renewal and appointment confirmation calls and notes.
- Generating proposals, reminders, and changing them into work orders.
- Sending proposals, reminders, and appointment confirmation emails.
- Answering incoming calls and emails from clients, inspectors, and elevator companies.
- Assisting elevator companies, inspectors, and other team members with questions and concerns.
- Assisting the area scheduler and others when short staffed to cover immediate needs.
- Assisting with Sales efforts for the area.
This position operates in a professional office environment.
Travel
Minimal travel required. This may include visits to regional offices, company-required functions, and visiting potential acquisitions as necessary.
Qualifications
- A high school diploma or equivalent
- Ability to manage priorities and workflow
- Dependable and available during normal business hours, 40 hours a week
- Excellent customer service, communication, organizational skills, and responsiveness
- Basic computer skills and knowledge of MS programs
- Versatility, flexibility, and a willingness to work with constantly changing priorities
- Clerical or administrative experience is preferred
- Basic conveyance knowledge is a plus, but not required
- Initiative
- Ethics
- Business Acumen
- Time Management
- Organization
- Communication
- Customer Service
- Attention to Detail
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
ATIS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1- or by sending an email to Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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