265 Customer Service Representatives jobs in Coronado

Job Title: Call Center Representative

Pay Rate: $23.84 per hour

Number of Positions: 18 (all open)

Location: San Diego, CA

• Training will be onsite for 6 weeks, followed by 1–2 weeks onsite or remote.
• Possible remote work option available after training and successful assessments (dedicated workstation required).

Schedule:

• Start Date: October 30, 2025
• Orientation: October 30–31, 2025
• Training: Monday–Friday, 8:30 AM – 5:00 PM (onsite)
• Post-training work shifts: Monday–Friday, 8:00 AM–6:00 PM or 11:30 AM–8:00 PM, with possible weekends.
• Must be flexible to support business needs.
• 40 hours per week | 8 hours per day.

Position Purpose

Responsible for high-quality communication with members, providers, employer groups, internal departments, and external agencies.

Key Responsibilities

Customer Care

• Deliver accurate information on health plan benefits, policies, and procedures.
• Use judgment to select appropriate resources to assist callers.
• Maintain customer-focused service in line with organizational standards.

Problem Resolution

• Research, investigate, and resolve member concerns and grievances.
• Manage 60–80 inbound and outbound calls daily in a fast-paced environment.
• Support service recovery efforts and ensure compliance with HIPAA and Medicare guidelines.

Required Skills & Experience

• Minimum 6 months of recent call center experience (required).
• At least 1 year of overall customer service experience.
• Healthcare call center experience strongly preferred.
• Proven ability to meet and exceed KPIs in a structured environment.
• Strong interpersonal, investigatory, and problem-solving skills.
• Excellent verbal/written communication and computer skills.
• Experience with Epic and TalkDesk (preferred).
• Ability to work long-term assignments (not short stints).

Education & Certifications

• High School Diploma or equivalent (required).
• Medical Office Certification, including Medical Technology (preferred).

Additional Notes

• Strict KPI standards must be met to remain compliant with role expectations.
• This is a fast-paced environment requiring flexibility, accuracy, and professionalism.

Job Title: Call Center Representative

Pay Rate: $23.84 per hour

Number of Positions: 18 (all open)

Location: San Diego, CA

• Training will be onsite for 6 weeks, followed by 12 weeks onsite or remote.
• Possible remote work option available after training and successful assessments (dedicated workstation required).

Schedule:

• Start Date: October 30, 2025
• Orientation: October 3031, 2025
• Training: MondayFriday, 8:30 AM 5:00 PM (onsite)
• Post-training work shifts: MondayFriday, 8:00 AM6:00 PM or 11:30 AM8:00 PM, with possible weekends.
• Must be flexible to support business needs.
• 40 hours per week | 8 hours per day.

Position Purpose

Responsible for high-quality communication with members, providers, employer groups, internal departments, and external agencies.

Key Responsibilities

Customer Care

• Deliver accurate information on health plan benefits, policies, and procedures.
• Use judgment to select appropriate resources to assist callers.
• Maintain customer-focused service in line with organizational standards.

Problem Resolution

• Research, investigate, and resolve member concerns and grievances.
• Manage 6080 inbound and outbound calls daily in a fast-paced environment.
• Support service recovery efforts and ensure compliance with HIPAA and Medicare guidelines.

Required Skills & Experience

• Minimum 6 months of recent call center experience (required).
• At least 1 year of overall customer service experience.
• Healthcare call center experience strongly preferred.
• Proven ability to meet and exceed KPIs in a structured environment.
• Strong interpersonal, investigatory, and problem-solving skills.
• Excellent verbal/written communication and computer skills.
• Experience with Epic and TalkDesk (preferred).
• Ability to work long-term assignments (not short stints).

Education & Certifications

• High School Diploma or equivalent (required).
• Medical Office Certification, including Medical Technology (preferred).

Additional Notes

• Strict KPI standards must be met to remain compliant with role expectations.
• This is a fast-paced environment requiring flexibility, accuracy, and professionalism.

Description
Customer service representative working in a call center environment
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail. Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
Skills
call center, healthcare, medical, customer service
Additional Skills & Qualifications
1 year of call center
tenure of 1 year in jobs
Candidates must have the following
- no jumpy resumes (client will not approve jumpy resumes)
- at least a year of high volume call center experience in last 2-3 years
- typing at least 30wpm
- computer knowledge and skills
There are the tests to use in IKM
Typing Test - One Space Version (1min)
Call Center - Telephone Skills
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Diego,CA.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
Are you passionate about providing exceptional service and resolving customer inquiries? As a Call Center Agent, you will act as the voice of the company, ensuring customer needs are met and delivering a positive experience with every interaction. Join a fast-paced, customer-focused environment and make a meaningful impact!
Key Responsibilities:
+ Handle inbound and/or outbound calls in a professional, courteous, and timely manner.
+ Address customer inquiries, provide solutions, and resolve issues efficiently.
+ Document and update customer information in the database following each interaction.
+ Follow company guidelines to achieve quality standards and meet performance metrics.
+ Collaborate with team members to resolve complex inquiries and escalate issues as necessary.
+ Educate customers on products, services, and company policies while promoting a positive image of the business.
Requirements
+ Excellent verbal and written communication skills.
+ Strong problem-solving and active listening abilities.
+ Ability to multitask and work efficiently in a fast-paced environment.
+ Proficiency in navigating computer systems and customer relationship management (CRM) tools (e.g., Salesforce).
+ High level of patience, empathy, and professionalism in customer interactions.
+ Previous experience in a call center, customer service, or related role preferred but not required.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description
- Answering phones to respond to inquiries made by patients, vendors, insurance
companies and other medical facilities. Must be able to handle 60-80 incoming calls
per day.
- Efficiently and actively provides excellent customer service by properly greeting,
listening, assisting, directing, and closing each call.
- Re-scheduling patient appointments as required via telephone calls, SMS or
messages received thru our Patient Portal
- Screening and routing patient calls to other departments efficiently, insuring accurate
registration, appointment scheduling and follow-up appointment scheduling in EMR
- Taking clear and accurate messages on behalf of patients when completing an
internal communication template.
- Responding to patient's questions and needs by editing, canceling, and rescheduling appointments as necessary according to clinic protocols.
- Maintains a good working relationship and effective communication both within the
department and with other departments for the benefit of the patient.
- Demonstrates knowledge and understanding of SY Health programs and services.
- Adheres to current department productivity and quality assurance requirements.
- Other duties as assigned.
Skills
patient service, customer service, call center, health care
Top Skills Details
patient service,customer service,call center,health care
Additional Skills & Qualifications
100% onsite
Spanish Bilingual Preferred
Experience Required (Minimum level of experience):
3 year of experience in customer service, call center or in a healthcare setting,
Verbal and Written Skills Required to perform the Job:
English fluency in both spoken and written language
Exceptional phone manner.
Excellent interpersonal and communication skills
Ability to type 35 wpm with 90% accuracy.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Ysidro,CA 92173.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
We are looking for proactive and customer-driven individuals to join our team as a Bilingual Call Center Representative! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.
Key Responsibilities:
+ Customer Interaction:
+ Handle a high volume of inbound and outbound calls professionally and efficiently.
+ Answer customer inquiries, provide detailed information, and assist with service-related issues.
+ Follow up with customers to ensure their needs and expectations are met.
+ Problem Resolution:
+ Identify and resolve customer concerns quickly while maintaining a positive customer experience.
+ Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.
+ Record Management:
+ Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce)
+ Ensure compliance with company policies and data security standards in all interactions.
+ Meeting Goals:
+ Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.
+ Actively participate in training and development to stay updated on company products, services, and processes.
Requirements
+ Bilingual in Spanish required
+ Strong verbal and written communication skills.
+ Ability to stay calm under pressure and deliver solutions in challenging situations.
+ Proficient in using call center technology, such as phone systems, CRM tools like Salesforce, and other software platforms.
+ Excellent organizational skills and attention to detail.
+ Flexibility to adapt to changing priorities and processes in a team-oriented environment.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Location:  Commerce Place 

Work Days:  4:10 Hr Shifts per week

Category:  Registered Nurse

Department:  Nurse Advice  

Job Type: Full time

Work Shift: Various Shifts 

Hours/Week: 40.00 

Union Name: MNA Everett

Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care – with internal medicine, family medicine, pediatrics, geriatrics and women’s health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA’s Harvard Internal Medicine residency and Tufts Family Medicine residency. 

Job Summary: Under the supervision of the Nurse Manager, the Remote Nurse Advice RN is responsible for telephonic and electronic patient portal messages for triaging symptom-based patient concerns. The Nurse assesses the patient’s needs, clinical symptoms, follows evidence based protocols embedded in the EMR and gives appropriate clinical advice. The Nurse will schedule appointments to meet patient needs with primary providers, specialists, and community resources as appropriate. The Nurse provides education and counseling to patients regarding a variety of health-related topics for patients of all ages including prenatal patients and documents in Epic EMR, as appropriate. This position is primarily remote. There will be a period of on-site training required. 

Qualifications:
Education/Training: A graduate of an accredited school of nursing. BSN Preferred.
Licensure: MA. RN Licensure required.
Work Experience: Requires 2 years of current primary care telephone triage experience.
Linguistic Capabilities: Ability to speak a second language preferred.

 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Description
A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.
Key Responsibilities:
+ Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.
+ Listen to callers' needs and connect them with appropriate services and resources.
+ Accurately document all interactions and case details in the CRM system.
+ Follow up on inquiries and ensure resolution in a timely manner.
+ Maintain a positive and empathetic attitude while handling challenging situations.
Requirements
Qualifications:
+ Fluent in Spanish and English (verbal) - required.
+ Minimum 1 year of customer service or call center experience.
+ Comfortable handling high-volume inbound calls.
+ Strong data entry and documentation skills using CRM systems.
+ Excellent communication, active listening, and problem-solving abilities.
+ Passion for helping people and supporting the local community.
Schedule & Pay:
+ Full-time, onsite in Kearny Mesa, with the option to move to a hybrid schedule after approximately 6 months.
+ Contract-to-hire opportunity with potential for long-term growth.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .