119 Customer Service Representatives jobs in Fort Myers Beach
RN - Nurse Advice Call Center
Posted today
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Job Description
Location: Commerce Place
Work Days: 4:10 Hr Shifts per week
Category: Registered Nurse
Department: Nurse Advice
Job Type: Full time
Work Shift: Various Shifts
Hours/Week: 40.00
Union Name: MNA Everett
Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care – with internal medicine, family medicine, pediatrics, geriatrics and women’s health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA’s Harvard Internal Medicine residency and Tufts Family Medicine residency.
Job Summary: Under the supervision of the Nurse Manager, the Remote Nurse Advice RN is responsible for telephonic and electronic patient portal messages for triaging symptom-based patient concerns. The Nurse assesses the patient’s needs, clinical symptoms, follows evidence based protocols embedded in the EMR and gives appropriate clinical advice. The Nurse will schedule appointments to meet patient needs with primary providers, specialists, and community resources as appropriate. The Nurse provides education and counseling to patients regarding a variety of health-related topics for patients of all ages including prenatal patients and documents in Epic EMR, as appropriate. This position is primarily remote. There will be a period of on-site training required.
Qualifications:
Education/Training: A graduate of an accredited school of nursing. BSN Preferred.
Licensure: MA. RN Licensure required.
Work Experience: Requires 2 years of current primary care telephone triage experience.
Linguistic Capabilities: Ability to speak a second language preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Customer Support Specialist
Posted 2 days ago
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Job Description
Discover Your Dream Job!
- Enjoy a generous team member discount.
- Earn a $400 bonus for each successful referral with NO LIMIT *
- Take advantage of competitive hourly pay rates & team bonuses.
- Access early payment options!
* Additional terms and conditions apply.
At David's Bridal, we are dedicated to helping our customers and employees chase their dreams—whether that’s finding the perfect wedding dress or securing an ideal career. Join a leading brand in our field, known for its outstanding customer service, where we sell 1 out of 3 wedding dresses in the market!
Make dreams come true—apply today!
The Customer Support Specialist (CSS) plays a critical role in enhancing customer interactions by delivering a warm, positive, and professional service experience. Reporting to the Store Manager and working alongside the Operations Supervisor/Manager, the CSS supports various store functions, including customer interaction at the welcome desk, cash wrap transactions, inventory management, and daily operational tasks, all aimed at ensuring an exceptional shopping experience for our customers.
Key Responsibilities:
- Greet and assist customers with a friendly attitude, whether over the phone, through virtual chats, or in-person; adapt your communication style to effectively address customer needs.
- Utilize all systems and processes to manage customer flow, ensuring an exceptional Five-Star Customer Service experience.
- Uphold our service commitments—being prepared, welcoming, understanding customer needs, and providing support for both emotional and practical customer requirements.
- Deliver unparalleled service to multiple customers simultaneously, contributing to the store’s Five-Star Customer Service objectives.
- Handle customer concerns proactively, confidently resolving issues and knowing when to escalate to team leadership.
- Communicate the value of alteration services and how they can enhance the dress for special occasions.
- Promote alteration services and personalization options to potential customers.
- Maintain store standards to facilitate a seamless shopping experience.
- Follow the Dress Code policy, ensuring a polished appearance.
- Respond to customer inquiries promptly, providing accurate product and service information.
- Build lasting relationships with customers to enhance satisfaction and loyalty.
- Engage in inventory management activities, including processing orders and ensuring high quality for all merchandise received.
- Assist with cash wrap tasks, processing transactions accurately and making every customer feel celebrated.
- Support sales promotions and assist with visual merchandising updates.
- Perform other assigned duties as necessary.
Physical Requirements:
- This position involves standing, walking, and sitting for extended periods, as well as reaching for objects and carrying up to 25 pounds.
- The employee must utilize visual skills for reading and operating computers and other electronic devices for prolonged periods.
Education & Experience:
- A high school diploma or equivalent, with 1-2 years of previous retail experience in apparel, service, or specialty store environments preferred.
Part-Time Benefits Include:
- A rewarding work environment with competitive pay.
- Team bonus opportunities.
- Early access to pay through Dayforce Wallet.
- Generous team member discounts following the first pay period.
- Vision care options.
- Supplemental insurance for critical illness, hospital indemnity, and accidental injury.
- 401K retirement savings plan.
- Discounted rates for identity theft protection and home/auto insurance.
- Legal benefits provided (MetLife Hyatt Legal Plans).
- Pet insurance options available.
Inclusivity Matters!
At David's Bridal, we cherish diversity, equity, and inclusion in our workforce and seek to build a team that mirrors the diverse customers we serve. We are committed to creating a culture where all forms of diversity are valued.
David's Bridal actively encourages applications from all qualified candidates. We have a strong history of accommodating persons with disabilities. Please contact our Human Resources department if you require assistance during the application process or need information about accommodation policies.
Disclaimer: This job description is intended to highlight the general nature and level of work performed; it is not meant to be exhaustive in detailing all duties and responsibilities. Actual tasks may vary.
The starting pay rate offered will vary based on factors including position offered, location, training, and experience. The pay range for this position is $3- 16/hr. At David's Bridal, it is uncommon for individuals to be hired at the top end of the pay scale; compensation decisions will be made based on the specifics of each position and candidate.
Customer Support Specialist
Posted 2 days ago
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Job Description
Shift/Hours: Monday - Friday
Pay Rate: $16 /hr.
Location: Fort Myers, FL
Experience: 1 + Years Call Center Experience
Job Summary:
We are seeking a highly motivated and empathetic Customer Support Specialist . The ideal candidate will be the first point of contact for our customers, providing prompt, professional, and accurate assistance to ensure their satisfaction. This role requires excellent communication skills and a passion for helping others.
Responsibilities:
- Respond to customer inquiries and issues via various channels, including phone, email, live chat, and social media.
- Diagnose and troubleshoot technical problems and provide effective solutions or escalate issues to the appropriate team.
- Maintain a deep understanding of our products and services to assist customers effectively.
- Document and track customer interactions, feedback, and resolutions in our CRM system.
- Collaborate with other departments, such as sales and engineering, to resolve complex customer issues.
- Identify and suggest improvements to our products, services, and support processes based on customer feedback.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- High school diploma or equivalent; some college or a bachelor's degree is a plus.
- Proven experience in a customer service or support role.
- Strong problem-solving and analytical skills.
- Excellent written and verbal communication skills.
- Patience, empathy, and the ability to handle difficult or frustrated customers with grace.
- Proficiency with CRM software and other customer service tools.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits of working with PrideStaff:
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- 401(k) Retirement Plan
- Holiday Pay
PrideStaff Hiring Requirements:
Must be 18+ Years Old
Must be Willing to Submit to a Pre-Employment Background Check
Must be Willing to Submit to a Drug Screen
Must be Able to Provide Proof of Eligibility to Work in The U.S.
Jump start your career with a full-time job, with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!
Compensation / Pay Rate (Up to): $6.00 - 16.00 Per Hour
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