31 Customer Service Representatives jobs in Houtzdale
LPN - Call Center
16602 Altoona, Pennsylvania
Pinnacle Health Systems
Posted today
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
View Now
0
LPN - Call Center
16602 Altoona, Pennsylvania
UPMC
Posted today
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
View Now
1
LPN - Call Center
16602 Altoona, Pennsylvania
University of Pittsburgh Medical Center
Posted today
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
Qualifications:
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
Qualifications:
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
View Now
2
LPN - Call Center
16603 Altoona, Pennsylvania
UPMC
Posted 3 days ago
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
Responsibilities:
-
Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
-
Follows OSHA recommendations regarding housekeeping duties.
-
Handles the emails from patients and the responses back from the providers.
-
Documents appropriately.
-
Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
-
Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
-
Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
-
Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
-
Handles incoming and outgoing faxes to and from facilities and pharmacies.
-
Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
-
LPN's must be a graduate of an approved LPN school and valid LPN license.
-
Six months related experience preferred. Licensure, Certifications, and Clearances:
-
Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
-
Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
View Now
3
LPN - Call Center
16602 Altoona, Pennsylvania
UPMC
Posted 16 days ago
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
View Now
4
Customer Service
16602 Altoona, Pennsylvania
Home Depot
Posted 9 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
View Now
5
Customer Service Associate
16602 Altoona, Pennsylvania
Walgreens
Posted 12 days ago
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 508 E PLANK RD,ALTOONA,PA,16602
**Full District Office Address:** 508 E PLANK RD,ALTOONA,PA, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10386-ALTOONA PA
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 508 E PLANK RD,ALTOONA,PA,16602
**Full District Office Address:** 508 E PLANK RD,ALTOONA,PA, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10386-ALTOONA PA
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
View Now
Be The First To Know
About the latest Customer service representatives Jobs in Houtzdale !
6
Walgreens - Customer Service Associate
Altoona, Pennsylvania
Walgreens
Posted today
Job Viewed
Job Description
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
View Now
7