42 Customer Service Representatives jobs in Houtzdale
LPN - Call Center
16602 Altoona, Pennsylvania
Pinnacle Health Systems
Posted 7 days ago
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
View Now
0
LPN - Call Center
16602 Altoona, Pennsylvania
University of Pittsburgh Medical Center
Posted 7 days ago
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
Qualifications:
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities:
* Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
* Follows OSHA recommendations regarding housekeeping duties.
* Handles the emails from patients and the responses back from the providers.
* Documents appropriately.
* Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
* Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
* Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
* Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
* Handles incoming and outgoing faxes to and from facilities and pharmacies.
* Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
Qualifications:
* LPN's must be a graduate of an approved LPN school and valid LPN license.
* Six months related experience preferred.
Licensure, Certifications, and Clearances:
* Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
* Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
View Now
1
LPN - Call Center
16602 Altoona, Pennsylvania
UPMC
Posted 7 days ago
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
View Now
2
LPN - Call Center
16602 Altoona, Pennsylvania
UPMC
Posted 13 days ago
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
View Now
3
LPN - Call Center
16602 Altoona, Pennsylvania
UPMC
Posted 4 days ago
Job Viewed
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ LPN's must be a graduate of an approved LPN school and valid LPN license.
+ Six months related experience preferred. **Licensure, Certifications, and Clearances:**
+ Must complete licensure examination within FOUR MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 4 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
+ Licensed Practical Nurse (LPN) OR Temporary Practice Permit (TPP)
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
View Now
4
Customer Service
16602 Altoona, Pennsylvania
Home Depot
Posted 4 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
View Now
5
Customer Service Associate
16830 Clearfield, Pennsylvania
Roses Discount Stores
Posted 13 days ago
Job Viewed
Job Description
Summary
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
View Now
Be The First To Know
About the latest Customer service representatives Jobs in Houtzdale !
6
Customer Service Technician
16627 Coalport, Pennsylvania
Uniti
Posted 6 days ago
Job Viewed
Job Description
We build and operate fiber networks and provide transformative multi-Gigabit internet access to homes and businesses in small and medium-sized communities across the Southeast and Midwest U.S. the Role:**
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.
**What You'll Do:**
+ Install and repair residential and business communications services including telephone, internet, and video.
+ Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
+ recommend products and services that resolve their communications needs.
+ Work in both buried and aerial plant requiring pole climbing and ladder skills.
+ Safely operate and maintain clean and organized company service vehicle.
+ Work in both inside and outside environments.
+ Complete necessary safety training and follow safety standards and regulations.
+ You will report to the Manager of Local Operations.
**Do You Have:**
+ Basic technology and math skills.
+ Valid driver's license and safe driving record.
+ Ability to distinguish colors in use of color-coded cable.
+ Ability to use equipment with maximum load capacity of 275lbs.
+ Ability to lift up to 50lbs, capable of working aloft.
+ Ability to successfully complete required safety training.
+ Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
+ Ability to respond to after hour callouts.
+ High School Degree or GED equivalent
**Even Better**
+ Customer service or sale experience.
+ Certifications or training directly related to the position.
+ Two-year technical degree in computers or electronics, or the equivalent in work experience.
This is a safety-sensitive position.
**This position follows a union bidding process.**
**Physical Tasks** - Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33%
**Driving** - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100%
**Repetitive Hand Action** : >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%
**Audio Visual Needs** - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66%
**Exposures to** : Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%
**Equipment Used in Job Performance/Working Environment** : Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
**Types of Driver's License Required** : Driver's License
**___**
**Our Benefits:**
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
**Notice to Non-U.S. Citizens:** Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. _If you are not a U.S. citizen, please notify your recruiter or email as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements._
**Notice to Applicants:** Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
**Job Details**
**Job Family** **Bargaining**
**Job Function** **Bargaining**
**Pay Type** **Hourly**
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.
**What You'll Do:**
+ Install and repair residential and business communications services including telephone, internet, and video.
+ Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
+ recommend products and services that resolve their communications needs.
+ Work in both buried and aerial plant requiring pole climbing and ladder skills.
+ Safely operate and maintain clean and organized company service vehicle.
+ Work in both inside and outside environments.
+ Complete necessary safety training and follow safety standards and regulations.
+ You will report to the Manager of Local Operations.
**Do You Have:**
+ Basic technology and math skills.
+ Valid driver's license and safe driving record.
+ Ability to distinguish colors in use of color-coded cable.
+ Ability to use equipment with maximum load capacity of 275lbs.
+ Ability to lift up to 50lbs, capable of working aloft.
+ Ability to successfully complete required safety training.
+ Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
+ Ability to respond to after hour callouts.
+ High School Degree or GED equivalent
**Even Better**
+ Customer service or sale experience.
+ Certifications or training directly related to the position.
+ Two-year technical degree in computers or electronics, or the equivalent in work experience.
This is a safety-sensitive position.
**This position follows a union bidding process.**
**Physical Tasks** - Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33%
**Driving** - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100%
**Repetitive Hand Action** : >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%
**Audio Visual Needs** - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66%
**Exposures to** : Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%
**Equipment Used in Job Performance/Working Environment** : Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
**Types of Driver's License Required** : Driver's License
**___**
**Our Benefits:**
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
**Notice to Non-U.S. Citizens:** Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. _If you are not a U.S. citizen, please notify your recruiter or email as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements._
**Notice to Applicants:** Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
**Job Details**
**Job Family** **Bargaining**
**Job Function** **Bargaining**
**Pay Type** **Hourly**
View Now
7