Help Desk Analyst

25777 Huntington, West Virginia Marshall Health Network

Posted 24 days ago

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Job Description

Marshall Health Network is seeking a Help Desk Support Technician to join our Information Services team. Under the supervision of the Help Desk Supervisor or designee, this role provides front-line technical support to end-users via phone and email. The technician will act as the first point of contact for triaging and resolving Help Desk tickets, ensuring timely and effective support in accordance with service level agreements (SLAs). This position requires strong customer service skills, technical knowledge, and a desire to support users in a healthcare setting.

Key Responsibilities:

  • Provide first-line technical support to end-users via phone, email, and in-person requests
  • Monitor and respond to Help Desk ticket queues in line with SLAs
  • Triage and escalate tickets appropriately to ensure timely resolution
  • Document all relevant ticket information according to IT procedures
  • Troubleshoot basic hardware and software issues, including PCs, mobile devices, printers, and peripherals
  • Provide end-user support for Microsoft Office, internet access, and corporate email systems
  • Manage user accounts, including password resets and account unlocks
  • Maintain a high level of customer service in all support interactions
  • Educate users on system usage, security, and best practices
  • Provide minimal network assistance and support access to wireless networks
  • Contribute to Help Desk process improvements and system documentation
  • Maintain confidentiality and follow all organizational and safety standards
  • Participate in ongoing unit-specific performance improvement and competency activities
  • Perform additional duties as assigned
Education:
  • High School Diploma or equivalent required
  • College degree in a related IT field or equivalent combination of education and experience preferred
  • Relevant certifications (e.g., A+, Microsoft, ITIL) preferred
Experience:
  • 1-3 years of technical support experience required
  • Experience in a healthcare or hospital environment preferred
Skills & Competencies:
  • Excellent phone and email communication skills
  • Strong customer service and interpersonal abilities
  • Ability to explain technical concepts to users with various technical backgrounds
  • Able to manage multiple tasks and meet tight deadlines
  • Intermediate proficiency with Microsoft products (Windows, Office Suite, etc.)
  • Familiarity with PC networks, Active Directory, and file permissions
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Help Desk Specialist Suitland MD remote

02171 Quincy, Kentucky Calibre Inc

Posted 4 days ago

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Job Description

Great Bachelor level opportunity exists as a Mental Health Worker in our Community Crisis Stabilization Unit in Quincy. Join our professional team to provide specialized care to consumers in a 24-hour crisis stabilization setting.

Community Crisis Stabilization (CCS) Unit : *** an integral part of the Aspire Health Alliance's Emergency Services team, provides a staff-secure, safe, and structured crisis stabilization and treatment services in a community-based program that serves as a medically necessary, less restrictive, and voluntary alternative to inpatient psychiatric hospitalization. The unit offers individuals access to our newly renovated 8 on-site beds during times of crisis where the length of stay is generally three to five days but is flexible to meet individual needs.

Responsibilities include facilitating individual treatment planning; participating in recreational, therapeutic, and coping activities; encouraging consumer health through proper diet and activities of daily living; and maintaining a secure, safe setting.

**Schedule s available: **

Morning - Saturday and Sunday 7 am - 3 pm (16 hours)

Evening – Friday and Saturday 3 pm – 11 pm (16 hours)

Per Diem Opportunity

Required Skills

  • Ability to work with individuals needing intensive support and supervision
  • Ability to remain calm and use good judgment in crisis situations
  • Good communications skills
  • Valid driver’s license and a safe driving record
  • Access to a personal vehicle for outreach and client transportation

Required Experience

  • BA/BS in Psychology or related field is required
  • Previous experience working with individuals with mental health issues
  • Prior experience working in an acute mental health setting is preferred

Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Qualifications:

  • Ability to work with individuals needing intensive support and supervision
  • Ability to remain calm and use good judgment in crisis situations
  • Good communications skills
  • Valid driver’s license and a safe driving record
  • Access to a personal vehicle for outreach and client transportation
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Customer Support Specialist

02171 Quincy, Kentucky ABB

Posted 21 days ago

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Job Description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Global Sales Manager

As an Inside Sales Specialist, you will have the opportunity to support the Sales organization and its customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.

This position requires the ability to work on-site full-time out of our Quincy, MA office.

This role is contributing to the Electrification Smart Buildings division in the United States.

Key Responsibilities:


* Offering technical advice and providing comment on inquiry specifications for customers/channels/Sales Engineers regarding ABB's products/systems/applications.
* Providing technical support during technical meetings, product presentations, and negotiations.
* Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.
* Delivering product/solution/service-related training; and supporting the managers in preparing and validating the technical articles to publish.

Qualifications:

  • Bachelor's Degree from an accredited university or college strongly preferred.
  • Minimum of 2 additional years of experience in Sales. (Candidates without a 4-year degree with commensurate experience will also be considered.)
  • Experience with complex contact negotiations preferred.
  • Demonstrated knowledge of electrical industry and ABB products preferred.
  • Experience working with contractors & channel partners preferred
  • Six Sigma or equivalent Quality training preferred.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.

ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division's highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers' carbon reduction strategies.

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1- .

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner. #LI-Onsite

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $57,400 and $106,600 annually.

MyBenefitsABB.com

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

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Pharmacy Customer Support Specialist (Remote-Hybrid)

02171 Quincy, Kentucky Professional Staffing Group

Posted 14 days ago

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Job Description

Pharmacy Customer Support Specialist (Remote-Hybrid)

As a Pharmacy Customer Support Specialist (Remote-Hybrid), you will assist healthcare providers, including doctors, hospitals, and pharmacies, with prescription coverage verifications. This role starts with processing inbound faxes and verifying prescription details before transitioning to provider phone support in a call center setting.

Why You'll Love This Job:
  • Competitive pay of $18.75/hour with the opportunity for long-term growth
  • Fully paid training to set you up for success
  • Mostly remote after the first month, with just one on-site day per month
  • Temp-to-perm opportunity for career advancement
Responsibilities:
  • Process inbound faxes from healthcare providers regarding prescription approvals
  • Verify prescription details (e.g., provider info, patient data, medication dosage) and follow up for missing information
  • Accurately enter prescription requests into the system for processing
  • Handle inbound provider calls (approx. 20 per day) regarding prescription approvals and coverage
  • Ensure data accuracy by following structured workflows and company procedures
  • Communicate professionally with healthcare professionals
  • Attend fully paid on-site training for the first month, followed by a remote-hybrid schedule with monthly in-office team-building days
Must-Have Requirements:
  • 6+ months of customer service experience (call center preferred, but other customer-facing roles considered)
  • Strong verbal communication skills to interact professionally with healthcare providers
  • Excellent attention to detail for verifying prescription and patient information
Preferred Skills:
  • Experience handling high-volume calls in a customer service or call center setting
  • Familiarity with medical or pharmacy terminology
  • Basic proficiency with database entry and electronic records systems

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
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Customer Service

41169 Russell, Kentucky Taco Bell

Posted today

Job Viewed

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Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
View Now

Customer Service

41143 Grayson, Kentucky Taco Bell

Posted today

Job Viewed

Tap Again To Close

Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
View Now

Customer Service

41101 Ashland, Kentucky Taco Bell

Posted today

Job Viewed

Tap Again To Close

Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
View Now
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About the latest Customer service representatives Jobs in Ironton !

Customer Service

25728 Huntington, West Virginia Taco Bell

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
View Now

Customer Service

25728 Huntington, West Virginia Taco Bell

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
View Now
 

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