49 Customer Service Representatives jobs in Lanett
Help Desk Analyst II
Posted 1 day ago
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Job Description
We are looking for a detail-oriented Help Desk Analyst II to join our team. In this long-term contract position, you will play a key role in providing technical support to ensure smooth operations across hardware, software, network, and audiovisual systems. This role focuses on resolving technical issues, assisting end-users, and maintaining a high standard of IT services.
Responsibilities:
- Diagnose and resolve technical issues related to hardware, software, and network systems, ensuring optimal system performance.
- Deliver both desktop and remote support for Windows operating systems, Office365 applications, Active Directory, and enterprise software.
- Install, configure, and maintain computers, peripherals, and audiovisual equipment, including Crestron, Zoom, and Microsoft Teams systems.
- Manage and troubleshoot video conferencing platforms to ensure seamless operation for meetings and events.
- Perform basic system administration tasks, including user account setup and managing permissions.
- Assist with network troubleshooting, including device configurations and addressing security concerns.
- Develop and update IT documentation, including training materials and knowledge base articles.
- Collaborate with external vendors and escalate complex technical issues when necessary.
Requirements - Associate's degree in IT, Computer Science, or a related field, or equivalent relevant experience.
- Proven experience providing Tier 2 IT support with hands-on troubleshooting expertise in hardware, software, and networking.
- Strong proficiency in Windows operating systems, Office365 applications, Active Directory, and remote support tools.
- Familiarity with fundamental networking concepts, including IP addressing and basic troubleshooting techniques.
- Experience working with audiovisual technologies such as Crestron, Zoom, and Microsoft Teams.
- Excellent problem-solving abilities and strong communication skills, with a customer-focused approach.
- Preferred certifications include CompTIA A+, CompTIA Network+, or Microsoft Certified: Modern Desktop Administrator. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Help Desk/Desktop Support Technician II
Posted 1 day ago
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Job Description
LaGrange, Georgia
**Onsite**
Contract
Up to $27/hr
**Desktop Support Technician II/ Technical Support / Onsite/ LaGrange Georgia**
Our client is a Leader in the Manufacturing industry. Based out of LaGrange GA they are looking to hire an IT Help Desk Support Technician II on a CTH basis.
Our client takes pride in being a global leader in high-performance floor mats, blending American-made craftsmanship with innovative design that protects floors, enhances safety, and showcases brand identities.
Contract Duration: 6 Months
**Required Skills & Experience**
+ Windows 7, 10, 11 set up and support
+ Office 365 support
+ Desktop and label printer support
+ SMB network basic troubleshooting and support
+ Requires an associate's degree or its equivalent. Works under moderate supervision.
+ Requires 2-4 years of related experience.
**Desired Skills & Experience**
+ Windows server administration
+ Office 365 administration
+ Desktop set up scripting
+ PowerShell scripting
+ Mitel phone systems
+ Microsoft Intune Windows Autopilot
**What You Will Be Doing**
+ Provides phone, manufacturing floor and remote support to end users for computer, application, system, device, access and hardware issues
+ Identifies, researches and resolves technical problems of moderate complexity.
+ Responds to telephone, email and on line requests for technical support.
+ Documents, tracks, and monitors the problem using applicable systems and tools.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Tyler Wagner
**Specialization:**
+ Technical Support
Medical Call Center Representative
Posted today
Job Viewed
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Lee Obstetrics and Gynecology is committed to our mission of providing quality, attentive, responsive care for the women of Lee County and the surrounding area. To put the patient's health and well-being first and promote women's health in all that we do.
Our all Center Representative serves as a primary contact point for patients, handling incoming calls to schedule appointments, answer patient questions about services and insurance, and resolve issues. Key responsibilities include maintaining patient confidentiality, accurately documenting interactions in an electronic health care system, and providing excellent customer service. The role demands strong communication, empathy, proficiency with call center software, and a foundational understanding of medical terminology and healthcare processes.
Key Responsibilities
- Answer incoming calls, address patient inquiries, and resolve complaints with professionalism and empathy.
- Schedule, reschedule, or cancel appointments and coordinate with healthcare providers.
- Verify patient demographics and insurance information.
- Accurately document all interactions, patient information, and appointment details in the EHR or CRM systems.
- Adhere strictly to HIPAA and other privacy regulations to protect patient confidentiality.
- Provide information about medical services, office policies, and issues as needed.
- Escalate complex issues to the appropriate clinical or billing teams for resolution.
- Conduct outbound calls for tasks such as appointment reminders or service follow-ups.
Essential Skills & Qualifications
- Strong verbal communication and interpersonal skills.
- Ability to use call center software, EHR systems, and other relevant technology.
- Display excellent customer service skills with empathy and maintain a high level of professionalism.
- Basic understanding of medical terminology and healthcare processes.
- Ability to accurately document information and follow established protocols.
- Skill in clarifying information, identifying needs, and providing solutions or alternatives.
- Ability to speak both English and Spanish is a plus
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Customer Support Specialist Cell Phone Repair
Posted 9 days ago
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Job Description
Benefits:
Competitive salary
Free uniforms
Opportunity for advancement
Training & development
Job description Customer Support Specialist, uBreakiFix by Asurion
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
Our team of Customer Support Specialists have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Customer Support Specialists will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:
Resolve customer issues by troubleshooting and repairing their electronic devices Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values Expand your knowledge of uBreakiFix’s products and culture Deliver world class customer service Demonstrate uBreakiFix’s Core Values in all interactions Be responsible for inventory management Here’s what you’ll bring to the team:
A passion for solving problems and delivering solutions A love for people and the devices that enrich their lives One or more years of customer service/retail sales experience preferred A willingness to learn and leverage sales resources provided by Asurion Reliable and flexible when it comes to dealing with difficult situations The ability to quickly adapt in an ever-changing environment Motivated to meet and exceed evolving key performance objectives Ability to work a flexible retail schedule Six months experience with product service support or electronics troubleshooting Knowledge of mobile devices and operating systems High School diploma or equivalent preferred Strong oral and written communication skills Strong teamwork and collaboration skills Basic knowledge of Microsoft Office We take care of you (benefits/perks):
Competitive pay with commission sales plus base pay Flexible Hours after initial training period Ongoing training to grow your skills About uBreakiFix
Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution.
Job Type: Full-time
Pay: $13.00 per hour
Shift:
8 hour shift Ability to commute/relocate:
Peachtree City, GA: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Customer Service/Sales
Posted 1 day ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service Advisor
Posted 1 day ago
Job Viewed
Job Description
At DDEC, LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
**What you'll do**
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
+ Deliver a positive first impression to each guest with a warm, friendly greeting
+ Present oil change options and additional services based on manufacturer recommendations
+ Build trust and win repeat, loyal customers
+ Evaluate customers' needs, working quickly and efficiently
+ Provide hands-on assistance under the hood as needed
+ Master products, services, and company knowledge
**How you'll succeed**
+ Have effective interpersonal, oral communication skills
+ You enjoy interacting with people face-to-face
+ You are friendly and ready to work as part of a customer-focused team
+ Have an eagerness to learn and grow
+ You can occasionally lift up to 50 pounds
+ Have full mobility and the ability to work with your hands above your head
+ Can stand for extended periods of time and climb stairs
**Benefits include:**
+ Competitive pay & flexible work schedule
+ On-the-job training
+ Paid weekly
+ Company provided uniforms and tools
+ We promote from within - a commitment we are passionate about
+ No late evenings
+ Tuition assistance program*
+ Paid time off and holidays*
+ Medical, dental, vision, and 401(k) savings plans*
_*Terms and conditions apply, and benefits may differ depending on location_
DDEC, LLC _is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
_The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email_ _to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications._
Customer Service Advisor
Posted 1 day ago
Job Viewed
Job Description
At DDEC, LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
**What you'll do**
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
+ Deliver a positive first impression to each guest with a warm, friendly greeting
+ Present oil change options and additional services based on manufacturer recommendations
+ Build trust and win repeat, loyal customers
+ Evaluate customers' needs, working quickly and efficiently
+ Provide hands-on assistance under the hood as needed
+ Master products, services, and company knowledge
**How you'll succeed**
+ Have effective interpersonal, oral communication skills
+ You enjoy interacting with people face-to-face
+ You are friendly and ready to work as part of a customer-focused team
+ Have an eagerness to learn and grow
+ You can occasionally lift up to 50 pounds
+ Have full mobility and the ability to work with your hands above your head
+ Can stand for extended periods of time and climb stairs
**Benefits include:**
+ Competitive pay & flexible work schedule
+ On-the-job training
+ Paid weekly
+ Company provided uniforms and tools
+ We promote from within - a commitment we are passionate about
+ No late evenings
+ Tuition assistance program*
+ Paid time off and holidays*
+ Medical, dental, vision, and 401(k) savings plans*
_*Terms and conditions apply, and benefits may differ depending on location_
DDEC, LLC _is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
_The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email_ _to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications._
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Customer Service/Sales
Posted 1 day ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.