44 Customer Service Representatives jobs in Ocean City
CALL CENTER REPRESENTATIVE
Posted today
Job Viewed
Job Description
Accepts and services incoming calls from casino, direct mail, restaurants, interacting departments, and transient and hotel sales guests with a positive attitude coupled with proper greeting and departing script.
Accepts and services requests and inquiries for hotel rooms, restaurants, amenities, transportation, theater and special events.
Ability to utilize cross selling techniques with promotions, unavailable dates and up-selling accommodations.
Interacts with casino customers via AS400 to distribute complimentaries based on their level of play, via the supervisor approval and comp philosophy established by the Company.
Entering of hotel transient and package guests, along with a detailed knowledge of the Hotel and available amenities to enhance sales conversation.
Data entry of the paperwork for the Host/Player Development staff, Tour & Travel, Conventions and Junket and Splinter Representatives.
Entering complimentaries for room service, restaurants, limos and direct mail accurately with the notification to management if complimentary guidelines are not abided by.
Communicate with Restaurant Management to ensure reservations were entered correctly, blocks are adjusted and opportunity is maximized for occupancy.
Full knowledge of hotel status, current entertainment and availability, the comp philosophy and all special events to ensure cross selling opportunities are recognized and talk time is reduced.
Full knowledge of the hotel cashiering system with the ability to comp off charges for a patron based on the established complimentary guidelines.
Abides by the professional, consistent verbiage established by management when communicating with customers.
Meets and strives to exceed job performance goals and standards as defined by management.
Assists co-workers and supervisors with job tasks.
Outbound telemarketing (including surveying) to the new, active and inactive customer based on call volume.
Delivers superior and consistent customer service as established by management.
Telephones call to be monitored actively or by recording.
Performs other duties as assigned.
Promotes positive public relations.
Job QualificationsHigh school diploma or equivalent required.
Prior experience in a customer service position preferred.
Excellent customer service, communication and telephone skills.
Strong decision making, planning and organizational skills, coupled with a sense of urgency and the ability to multi-task.
Inbound and Outbound Telemarketing to include conversion rate goals of calls verses bookings.
Effective typing/computer keyboard skills.
Dependable and is flexible with work schedule.
Essential FunctionsAll applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.
Essential Physical Functions
(O) Standing
(O) Walking
(C) Sitting
(N) Kneeling
(N) Running
(N) Lifting Max Weight: n/a
(N) Pushing Max Weight: n/a
(N) Pulling Max Weight: n/a
(N) Carrying Max Weight: n/a
(N) Bending
(N) Stooping
(N) Climbing Stairs
(N) Climbing Ladders Max Height: n/a
(N) Working at a Height Level Above The Floor Max Height: n/a
(C) Finger Dexterity
(C) Full Use of Both Hands
(N) Crawling
(N) Balancing
(N) Throwing
(N) Twisting
(N) Reaching Max Height: n/a
(N) Driving
(N) Working On or With Moving Machinery
(C) Working at Rapid Work Speed
(N) Working in Isolation
(C) Working Around People
(C) Hearing Conversation
(C) Hearing High Acuity
(C) Speaking Clearly
(C) Seeing Near
(O) Seeing Far
(C) Seeing Depth Perception
(C) Seeing - Color Vision
Essential Mental Functions
(C) Writing English
(C) Reading English
(C) Speaking English
(C) Working under Pressure/Stress
(C) Speaking With Guests/Customers
(C) Speaking With Employees
(O) Working with Basic Math Skills
(C) Making Decisions Based On Facts
(C) Making Decisions Based On Data
(O) Making Decisions Based On Personal Judgment
(C) Making Accurate Measurements According To Set Standards
(O) Planning and/or Supervising the Activities Others
Essential Interactive Functions
(C) Working under Close Supervision
(C) Working under Minimal Supervision
(C) Working and Interacting With Management in a Professional and Courteous Manner
(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner
(C) Working and Interacting With Guests in a Professional and Courteous Manner
Essential Environment Functions
(C) Working Inside
(N) Working Outside
(C) Working in a Fast Paced Environment
(N) Exposed To Chemicals Describe:
(O) Exposed To Dust, Fumes, Gases, Describe:
(N) Exposed To Smoke
(C) Exposed To Excessive Noise
(N) Working in Dimly Lit Areas
(O) Working in Sudden Marked Changes of Temperature and Humidity
Key
Not Applicable (N)
Occasional Under 2 hours (O)
Frequent 2 hours to 5 hours (F)
Constant more than 5 hours (C)
Live Game Presenter up to $23/hr. (Call Center Representative Alternative)
Posted 4 days ago
Job Viewed
Job Description
America's leading online casino provider, Evolution , is expanding its team! While our games come alive with real-time talent and interactions, players from around the world join virtually. Every day, thousands wager real money across a variety of platforms, diving into one of our 50+ interactive games.
Since our inception in 2006, Evolution has pioneered the Live Casino Game Industry. We've transformed the gaming landscape by designing and hosting the most-streamed, interactive casino tables and slots globally."
Join Our Fast-Growing Team as an Evolutions Game Presenter!
Check Us Out!
What We Offer:
- Competitive Compensation : Starting at $7.00 per hour plus a guaranteed tip rate of $0.00 per hour, for a total of 17.00 per hour . After 3 months, your base rate increases to 8.00 per hour plus the guaranteed 10.00 tip rate, bringing your total compensation to 18.00 per hour.
- Benefits Package :
- Medical, Dental, & Vision Insurance on a Cigna network
- 401k plus annual match
- Accrued Paid Time Off and Sick Time
- Nationwide Employee Discount Program powered by LifeMart
- Career Growth :
- Career Advancement Opportunities: Exciting growth potential available with opportunities like the Game Show Host role offering wages of up to 28/hour.
- Additional Perks :
- Paid Performance Bonus (Bonus amounts and eligibility may vary and are not guaranteed)
- Paid Training
- Consistent Schedule: A consistent schedule means more stability-and the kind of work-life balance that's tough to find anywhere else!
Join Evolution as a Game Presenter!
Are you service-oriented and seeking a unique career opportunity? At Evolution, your presentation skills and personality take center stage as you present our casino games live on-camera. If you've never dealt before, don't fret!
Here's what you can anticipate:
- Evolution Academy Training : Start with us, and you'll undergo two weeks of thorough training at our Evolution Academy. Learn the ropes of our core casino games and hone your on-camera presentation skills.
- Work Schedule : Our studio operates 24/7 so preparedness for evenings, weekends, and holiday shifts is essential.
- Individuals who are professional, mature, and understand the importance of workplace guidelines.
- Those with a strong service mindset and excellent communication abilities.
- Responsibility and dedication not just to the role but to team collaboration.
- The ability to engage and offer a memorable experience for our live players.
- Quick learners who adapt seamlessly to new concepts.
- Must be 18 years of age or older.
- Must be able to obtain a NJ Gaming License.
- Required to successfully complete a pre-employment background check.
- Must wear assigned uniforms and maintain professional appearance standards.
- At least one year of experience in customer service or hospitality is preferred.
- Responsible, dedicated, and dependable.
Additional Information
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 18,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
#EVONJH
All your information will be kept confidential according to EEO guidelines.
Essential Game Presenter and Game Show Host Physical Functions:
- Prolonged sitting at counter height (36") chairs and tables
- Repeated use of both hands and arms
- Full mobility and dexterity in upper extremities
- Ability to see and read a chat screen from 4+ feet away
- Ability to communicate one way verbally to players
- Ability to lift up to up to 10 lbs. (for the shoe)
- Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear
Customer Support Specialist
Posted 9 days ago
Job Viewed
Job Description
Job Type
Full-time
Description
The Customer Support Specialist is the heartbeat of our organization. They provide exceptional customer support in a professional and positive manner while speaking to customers via telephone or by email. Our Support Specialists are the subject matter experts of our local government ERP software applications.
ROLE AND RESPONSIBILITIES WITH ESSENTIAL FUNCTIONS
- Aides in identifying a customer issue and provides a solution.
- Creates a detailed record of client interactions.
- Maintains a current case load and does regular follow ups with customers.
- Ability to accurately report software issues to the Development team.
- Conducts remote training sessions with customers.
- Creates documentation in an effort to aide customers within software.
- Collaborates with teammates and other outside departments across our organization to enhance software knowledge.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor's Degree
- Some technical experience (Salesforce, Jira, MS Office)
- Strong communication skills
- Attention to detail
- Strong problem solving and interpersonal skills
- Ability to work under pressure and multi-task
- Self-motivated and able to work well independently
- Strong organizational skills
Customer Service Associate
Posted 9 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 2247 OCEAN HEIGHTS AVE,EGG HARBOR TWP,NJ,08234
**Full District Office Address:** 2247 OCEAN HEIGHTS AVE,EGG HARBOR TWP,NJ, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 13056-EGG HARBOR TWP NJ
**Pay Type:** Hourly
**Start Rate:** 15.5
**Max Rate:** 17.5
Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
_Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit_ _ _._
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $19.50
Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
_Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit_ _ _._
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $19.50
Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
_Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit_ _ _._
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $19.50
Be The First To Know
About the latest Customer service representatives Jobs in Ocean City !
Customer Service Associate
Posted 16 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 3218 ATLANTIC AVE,ATLANTIC CITY,NJ,08401
**Full District Office Address:** 3218 ATLANTIC AVE,ATLANTIC CITY,NJ, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 19361-ATLANTIC CITY NJ
**Pay Type:** Hourly
**Start Rate:** 15.49
**Max Rate:** 16.75