901 Customer Service Representatives jobs in Oradell
Client Services Representative
11120 Long Island City, New York
Trane Technologies
Posted 4 days ago
Job Viewed
Job Description
At Trane Technologies ( and through our businesses including Trane® ( and Thermo King® ( , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's in it for you:**
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
**Job Summary:**
Delivers positive customer service experience and sales solutions to our customers while assisting internal Sales team meet financial and business goals and objectives. Assist Sales Team with implementation of corporate initiatives as determined by Services Sales Leader. Identifies opportunities for growth and sales within the existing customer base and coordinates activities with the account management team to develop strategies to win. Collaborates with Estimating, Operations, Sales and Billing teams to ensure customer needs are supported. This position includes customer support and sales activities at client's facilities as needed.
**Where is the work:**
This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.
**What you will do:**
+ Ensure customer satisfaction, retention, and growth for assigned portfolio through proactive relationship management and timely response to inquiries and concerns.
+ Drive the account management process, including development of customer profiles, account strategies, service delivery plans, budgeting, and regular site visits.
+ Conduct frequent customer site visits to monitor service delivery, identify sales opportunities, and maintain strong customer communication.
+ Collaborate with Service Resource Coordinators to schedule technicians and secure necessary parts/materials to meet customer obligations and company profitability goals
+ Lead T&M and Quoted Job pull-through opportunities by working with account managers and estimators on proposal creation and timely delivery to customers.
+ Manage accounts receivable communications, service agreement renewals, booking processes, and achievement of monthly targets.
+ Monitor and review financial performance of assigned accounts monthly, providing corrective action plans for underperforming agreements.
+ Provide regular updates and planning through weekly activity reports, participate in sales meetings, and attend customer support development trainings.
**Qualifications:**
+ Minimum of 2-year degree required.
+ Experience not required, but experience in a customer service capacity a plus.
+ Must be able to handle high-stress situations.
+ Must be able to communicate effectively in person, by phone and through written communication.
+ Must be proficient with use of the telephone and voice mail, the computer, and other office equipment.
+ Proficient in Microsoft Office applications, particularly Excel and Word
+ Mathematical Aptitude
+ Must be able to travel and possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
+ DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
**Thrive at work and at home:**
+ **Benefits** kick in on **DAY ONE** for you and your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE!**
+ Family building benefits include fertility coverage and adoption/surrogacy assistance.
+ **401K** match up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.
+ **Paid time off** , including in support of **volunteer** and **parental leave** needs.
+ Educational and training opportunities through company programs along with tuition **assistance** and student debt support.
+ Learn more about our benefits here ( !
This position is classified as safety-sensitive.
**Compensation:**
**Base Pay Range: $70,000 - $95,000, plus incentive**
Total compensation for this role will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
**Equal Employment Opportunity:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
**What's in it for you:**
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
**Job Summary:**
Delivers positive customer service experience and sales solutions to our customers while assisting internal Sales team meet financial and business goals and objectives. Assist Sales Team with implementation of corporate initiatives as determined by Services Sales Leader. Identifies opportunities for growth and sales within the existing customer base and coordinates activities with the account management team to develop strategies to win. Collaborates with Estimating, Operations, Sales and Billing teams to ensure customer needs are supported. This position includes customer support and sales activities at client's facilities as needed.
**Where is the work:**
This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.
**What you will do:**
+ Ensure customer satisfaction, retention, and growth for assigned portfolio through proactive relationship management and timely response to inquiries and concerns.
+ Drive the account management process, including development of customer profiles, account strategies, service delivery plans, budgeting, and regular site visits.
+ Conduct frequent customer site visits to monitor service delivery, identify sales opportunities, and maintain strong customer communication.
+ Collaborate with Service Resource Coordinators to schedule technicians and secure necessary parts/materials to meet customer obligations and company profitability goals
+ Lead T&M and Quoted Job pull-through opportunities by working with account managers and estimators on proposal creation and timely delivery to customers.
+ Manage accounts receivable communications, service agreement renewals, booking processes, and achievement of monthly targets.
+ Monitor and review financial performance of assigned accounts monthly, providing corrective action plans for underperforming agreements.
+ Provide regular updates and planning through weekly activity reports, participate in sales meetings, and attend customer support development trainings.
**Qualifications:**
+ Minimum of 2-year degree required.
+ Experience not required, but experience in a customer service capacity a plus.
+ Must be able to handle high-stress situations.
+ Must be able to communicate effectively in person, by phone and through written communication.
+ Must be proficient with use of the telephone and voice mail, the computer, and other office equipment.
+ Proficient in Microsoft Office applications, particularly Excel and Word
+ Mathematical Aptitude
+ Must be able to travel and possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
+ DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
**Thrive at work and at home:**
+ **Benefits** kick in on **DAY ONE** for you and your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE!**
+ Family building benefits include fertility coverage and adoption/surrogacy assistance.
+ **401K** match up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.
+ **Paid time off** , including in support of **volunteer** and **parental leave** needs.
+ Educational and training opportunities through company programs along with tuition **assistance** and student debt support.
+ Learn more about our benefits here ( !
This position is classified as safety-sensitive.
**Compensation:**
**Base Pay Range: $70,000 - $95,000, plus incentive**
Total compensation for this role will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
**Equal Employment Opportunity:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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0
Client Services Associate (Reprographics)
10604 West Harrison, New York
SPS North America Inc
Posted today
Job Viewed
Job Description
Job Title: Client Services Associate
Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Job Overview:
The Client Services Associate (Copy and Print) provides exceptional office and mail services, delivering operational functions in the following areas:
Typical Work Schedule: Monday to Friday, 9:00am-6:00pm
Duties and Responsibilities:
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay Range
$17-$19 USD
WHAT WE OFFER
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Job Overview:
The Client Services Associate (Copy and Print) provides exceptional office and mail services, delivering operational functions in the following areas:
- Processing high volume copying, printing, finishing, and reprographics orders on site. This position fulfills jobs for document duplication, printing, finishing, binding, lamination, and other processing. This position will also troubleshoot equipment and ensure supplies are at satisfactory levels.
- Processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.
Typical Work Schedule: Monday to Friday, 9:00am-6:00pm
Duties and Responsibilities:
- Provides 5-star customer service to all employees (in all forms of communication).
- Copy, Print & Scanning Services : Operates advanced reprographic and scanning equipment to fulfill high-volume print and digital imaging requests. Performs finishing work such as binding, cutting, and padding. Ensures quality and accuracy of all output.
- Equipment Maintenance : Performs routine maintenance on copy/print devices including loading paper, changing toner and cartridges, and troubleshooting minor issues to maintain uptime.
- Digital & Physical Workflow : Manages both hard copy and electronic job submissions, handles color calibration and image adjustments, and prepares orders for delivery or distribution.
- Mailroom Support (as needed) : Assists with receiving, sorting, and distributing inbound/outbound mail and packages. Maintains tracking records and provides status updates on deliveries.
- Facility & Admin Support : Monitors and replenishes office supplies, supports pantry and meeting room setups, performs light cleaning, and assists with employee moves or space arrangements.
- Customer Service & Teamwork : Builds strong professional relationships with employees and internal teams, trains backup staff, and takes initiative to improve workflows or assist during downtime.
- Strong verbal and written communication skills.
- Excellent customer service skills.
- PC skills MS Office Suite experience.
- Ability to handle multiple tasks simultaneously.
- Good organizational skills.
- Working knowledge of MFD equipment.
- Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
- Possesses ability to work independently and capable of completing projects.
- Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.
- High School Diploma (or equivalent) required.
- 1+ years prior work experience preferred.
- Ability to work assigned work hours determined by manager.
- Excellent organizational and time management skills.
- Analytical abilities and aptitude in problem-solving.
- Superb written and verbal communication skills.
- Current knowledge or ability to learn computer-based systems required for functions of position.
- Required to maintain an overall professional appearance and attitude.
- Adhere to all policies and procedures required.
- Approximately 50% of the time this position requires the below physical demands.
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
- Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
- Ability to lift or move 40 lbs. or greater frequently.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay Range
$17-$19 USD
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
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1
Tax Director - Private Client Services
07424 Woodland Park, New Jersey
Weaver
Posted 6 days ago
Job Viewed
Job Description
Join to apply for the Tax Director - Private Client Services role at Weaver
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The Weaver Experience
Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions.
The Weaver Experience
Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions.
While our business is based in numbers, our success is truly based on people. Its why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weavers core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team, and our firm.
Learn more about our services, industry experience and culture at weaver.com.
Position Profile
Weaver is looking for talented tax leaders at the Director level to join our growing firm! A Private Client Services Director provides federal tax compliance and planning services to high-net-worth individual clients and privately held businesses.
A Weaver Tax Director is an entrepreneur who successfully creates new business for the firm and develops the next generation of Weavers leaders. The ideal candidate is a CPA with 9+ years of experience in federal tax compliance, planning, and consulting at a public accounting firm.
To be successful in this role, the following qualifications are required:
- Bachelors degree in Accounting or related field
- CPA or EA
- 9+ years of experience in federal tax compliance, planning and consulting at a public accounting firm with a focus on high-net-worth individuals, privately owned business, investment partnerships, estates, and trusts
- Technical knowledge sufficient to sell and execute engagements in multiple industries
- Masters degree in Accounting or related field
- Proven ability to manage, mentor, and develop staff
- Strong relationship management and practice development skills
- Ability to attract and service new clients and expand services to existing clients
We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm.
WeaverLEAD We Are Committed To Investing In The Strength Of Our Team. That Is Why We Have Created An Internal Leadership Coaching Program To Train Leaders To Support Other Leaders At Every Level Of The Organization. The Goal Of WeaverLEAD Is To Inspire The Growth And Development Of Our Leaders By
L eaning into the experience of exploring new ideas for each individuals growth as a leader.
E ngaging the coaching mindset at work with new ways of thinking about challenges and opportunities.
A dapting to the transformation that takes place as a result of participating in the program.
D eveloping yourself and others with coaching competencies to create a firm-wide culture of coaching.
People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individuals unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer.
Whats next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you!
Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Accounting/Auditing and Finance
- Industries Accounting
Referrals increase your chances of interviewing at Weaver by 2x
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2
Senior Client Services Executive - Insurance
06830 Greenwich, Connecticut
World Wide Technology
Posted 3 days ago
Job Viewed
Job Description
**Why WWT?**
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**What will you be doing?**
The Dynamic Sales Leader for Services, Insurance (P&C, Annuity) will be responsible for achieving sales targets focused on supporting named Insurance vertical accounts by positioning the full suite of WWT solutions and services (Ai, Cloud, Security, Infrastructure, Digital Workplace, Application Development Data & Automation). Day to day responsibilities include creating, implementing and executing sales strategy for the assigned accounts. Being a central member of the overall Account Team. Leading from the front with direct interaction with customers and strategic partners. Leading customer sales meetings and presentations articulating WWT's value and resources. Will team with customer executives and HQ Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 50%, including potential international travel.
**Responsibilities:**
+ Create, develop, and execute a go to market plan that includes expanding WWT's services and consulting position with assigned customers.
+ Leverage existing relationships in the Insurance Vertical to accelerate pipeline opportunities.
+ Building strong and meaningful relationships at all levels in your assigned accounts
+ Building strong and meaningful alliances with key partner community.
+ Understand and articulate Technology and Solutions for the core areas of WWT's expertise.
+ Partner with delivery, engineering, sales leadership, and WWT corporate functions for success.
+ Forecast top and bottom line in SFDC.
+ Responsible for an annual booking of Gross Profit goals with a focus on significant growth
+ Contribute to the strong team culture.
**Qualifications:**
+ 5-10 year's experience in selling Professional and Consulting Services.
+ Strong understanding of modern Technology.
+ Strong Entrepreneurial approach to growing a business.
+ Existing relationships with key Insurance customers is a strong advantage.
+ Experience positioning complex solutions.
+ Ability to work in a fast-paced and complex environment while driving customer outcomes.
+ Ability to partner well with Account Team members.
+ Track record of successful solution selling and leading sales pursuits from inception to closure.
+ Strong communication skills (written, verbal and presentation).
**Want to learn more about Enterprise Sales? Check out the Solutions and Services we provide on the platform: ** ** well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
+ Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus commission. A reasonable estimate of the base salary range for this position is $175,000-225,000 + commissions. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email
**Equal Opportunity Employer**
#LI-NO1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1- and ask for Human Resources.
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**What will you be doing?**
The Dynamic Sales Leader for Services, Insurance (P&C, Annuity) will be responsible for achieving sales targets focused on supporting named Insurance vertical accounts by positioning the full suite of WWT solutions and services (Ai, Cloud, Security, Infrastructure, Digital Workplace, Application Development Data & Automation). Day to day responsibilities include creating, implementing and executing sales strategy for the assigned accounts. Being a central member of the overall Account Team. Leading from the front with direct interaction with customers and strategic partners. Leading customer sales meetings and presentations articulating WWT's value and resources. Will team with customer executives and HQ Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 50%, including potential international travel.
**Responsibilities:**
+ Create, develop, and execute a go to market plan that includes expanding WWT's services and consulting position with assigned customers.
+ Leverage existing relationships in the Insurance Vertical to accelerate pipeline opportunities.
+ Building strong and meaningful relationships at all levels in your assigned accounts
+ Building strong and meaningful alliances with key partner community.
+ Understand and articulate Technology and Solutions for the core areas of WWT's expertise.
+ Partner with delivery, engineering, sales leadership, and WWT corporate functions for success.
+ Forecast top and bottom line in SFDC.
+ Responsible for an annual booking of Gross Profit goals with a focus on significant growth
+ Contribute to the strong team culture.
**Qualifications:**
+ 5-10 year's experience in selling Professional and Consulting Services.
+ Strong understanding of modern Technology.
+ Strong Entrepreneurial approach to growing a business.
+ Existing relationships with key Insurance customers is a strong advantage.
+ Experience positioning complex solutions.
+ Ability to work in a fast-paced and complex environment while driving customer outcomes.
+ Ability to partner well with Account Team members.
+ Track record of successful solution selling and leading sales pursuits from inception to closure.
+ Strong communication skills (written, verbal and presentation).
**Want to learn more about Enterprise Sales? Check out the Solutions and Services we provide on the platform: ** ** well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
+ Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus commission. A reasonable estimate of the base salary range for this position is $175,000-225,000 + commissions. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email
**Equal Opportunity Employer**
#LI-NO1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1- and ask for Human Resources.
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3
DIRECTOR, PROVIDER-CLIENT SERVICES & SPECIAL PROJECTS
Manhattan, New York
New York City, NY
Posted 7 days ago
Job Viewed
Job Description
APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE, OR PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9,OR IMMEDIATELY REACHABLE ON EXAM # 1121.
The New York City Human Resources Administration (HRA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary Cash Assistance, Supplemental Nutrition Assistance Program (SNAP), childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc. The employees of Employment & Support Services Administration- Career Services help provide unique individual services to eligible New Yorkers aimed towards the achievement of long-term self-sufficiency.
The Provider-Client Services & Special Projects Units are the cornerstone of the agency-mandated services that help ensure public assistance participants transition to full time paid employment by having Client Service Representatives provide HRA oversight over 35 agency authorized contracts utilized by over 45 vendor locations citywide. The Provider-Client Services Unit liaises with vendors and reviews, monitors, evaluates and provides technical assistance to agency contracted employment vendors who provide various job assessment, placement, training and retention services to public assistance applicants and special population participants (i.e. ex-offenders, homeless, domestic violence survivors, LGBTQI, limited English Proficient Speakers etc.). The Social Services Representatives provide FIA guidance and representation at the vendor locations throughout New York City. The Employment Performance group monitors the performance of the vendor against current contractual agreements.
Under administrative direction of the Deputy Commissioner, Career Services and with wide latitude for independent initiative, judgment, and action with a high degree of accountability the Director is responsible for directing the operations and for the overall effectiveness, performance and efficiency of the Provider-Client Services & Special Projects Unit and for their specific milestone achievements implementing policy that affects recipients of cash and non-cash assistance.
The program seeks to recruit for one (1) Administrative Director of Social Services, NM II to function as the Director, Provider, Client Services & Special Projects Unit who will:
* Provide guidance and direction to management and staff coordinating initiatives directed for improved program goals for optimum compliance with policy. Responsible for ensuring that all staff under direct and indirect supervision understand, adhere to and communicate effectively the federal, state and local mandates. Direct the operations of the team of analysts to provide technical assistance and monitor national best practices for orientation, career counseling, job search, job readiness, job placement, vocational training, and post-employment services to public assistance applicants, participants and sanctioned participants. Coordinate with Career Pathways vendors at their partnered job center referral process and at off-site vendor locations to ensure continuous services. This includes coordinating and supervising all assignments to ensure that participants have assignments that suit their individual needs. Review timeframe for conducting off site visits and all terms of the vendor contract and ensures that vendors remain on target. Ensure all goals and objectives are accomplished within required deadlines and recommend corrective action when problems arise.
* Direct and is responsible for the Special Services staff to ensure they successfully implement and complete projects targeting special populations, creatively using piloted alternative funding; and providing appropriate program analysis. Spearhead completion projects with clearly defined deadlines/milestone.
* Complete monthly vendor staffing reviews. Provide monthly prospecting plans review, corrective action and monthly labor market reports to the vendors. Review and complete State Tracking report. Complete annual corrective action plan based on audit results.
* Establish and monitor a standardized technical assistance program for the Provider and Client Services vendors to improve and increase performance. Communicate all relevant policy, procedures and practices and ensure that agency and FIA policies are communicated and understood by all vendors. Manage vendor site visits and records, which measure and evaluate performance of goals and program mandates. Analyze program outcomes, deficiencies and develop best practices to be shared and implemented to enhance overall program operations. Develop and monitor corrective action plans for vendor when needed. Direct follow-up studies to ensure that action plans have been implemented and new procedures are in place.
* Prepare comprehensive management briefing documents for the Commissioner and Assistant Deputy Commissioner detailing programs and outcomes. Take a leadership role in all meetings relating to vendor relations and Provider-Client Services programs.
* Ensure that all units in the division meet the requirements for reporting and summarizing data for management review. Present reports detailing, summarizing and analyzing the performance of various vendors, their activities and placements.
* Review and ensure adherence to the yearly approved Provider-Client Services Operational Plans such as Yearly literacy Plan and Prospecting Plan as well as, state self-audits by all the Provider-Client Services Vendor Cash Assistance Programs; Including but not limited to providing additional training and corrective actions when the vendors fall below acceptable goals and targets.
* Represent the Assistant Deputy Commissioner on committees and intergovernmental meetings, for the purpose of clarifying and articulating agency policies on Provider and Client Services representatives and Job Center issues related to the Career Pathways vendor program.
* Coordinate with the Department of Homeless Services (DHS) to ensure that barriers to employment presented in this population are minimized and do not interfere with mandated work requirements. The project's goal is to provide stable homes for people who have been in shelters for extended periods of time and people who are in jeopardy of losing spots in the shelter. In conjunction with OHS, work to develop project plans for meeting the needs of these populations. Serve in a similar capacity with the New York City Department of Health and Mental Hygiene (DOHMH) on programs for first time mothers and with the Department of Education (DOE) for cash assistance recipients in GED and ESL programs.
WORK HOURS:09:00 AM to 05:00 PM M-F
WORK LOCATION: 123 William Street, 6th floor New York, NY 10038
ADMINISTRATIVE DIRECTOR OF SOC - 1005C
Minimum Qualifications
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.
Preferred Skills
* High level experience in management and operations, preferably within a government context. - Experience with large scale contracted provider management. - Experience managing large staff. - 3-5 years of experience in the field of program integrity/government accountability. - Complete discretion when handling sensitive or confidential information. - Excellent public speaking, written, presentation, interpretive and interpersonal skills. - Ability to work under pressure, draft quick responses, meets immediate and often unforeseen deadlines. - Proven experience in community relations and intergovernmental relationships. - Knowledge of DSS-HRA-DHS and related social service policies at city, state and federal levels of government.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The New York City Human Resources Administration (HRA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary Cash Assistance, Supplemental Nutrition Assistance Program (SNAP), childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc. The employees of Employment & Support Services Administration- Career Services help provide unique individual services to eligible New Yorkers aimed towards the achievement of long-term self-sufficiency.
The Provider-Client Services & Special Projects Units are the cornerstone of the agency-mandated services that help ensure public assistance participants transition to full time paid employment by having Client Service Representatives provide HRA oversight over 35 agency authorized contracts utilized by over 45 vendor locations citywide. The Provider-Client Services Unit liaises with vendors and reviews, monitors, evaluates and provides technical assistance to agency contracted employment vendors who provide various job assessment, placement, training and retention services to public assistance applicants and special population participants (i.e. ex-offenders, homeless, domestic violence survivors, LGBTQI, limited English Proficient Speakers etc.). The Social Services Representatives provide FIA guidance and representation at the vendor locations throughout New York City. The Employment Performance group monitors the performance of the vendor against current contractual agreements.
Under administrative direction of the Deputy Commissioner, Career Services and with wide latitude for independent initiative, judgment, and action with a high degree of accountability the Director is responsible for directing the operations and for the overall effectiveness, performance and efficiency of the Provider-Client Services & Special Projects Unit and for their specific milestone achievements implementing policy that affects recipients of cash and non-cash assistance.
The program seeks to recruit for one (1) Administrative Director of Social Services, NM II to function as the Director, Provider, Client Services & Special Projects Unit who will:
* Provide guidance and direction to management and staff coordinating initiatives directed for improved program goals for optimum compliance with policy. Responsible for ensuring that all staff under direct and indirect supervision understand, adhere to and communicate effectively the federal, state and local mandates. Direct the operations of the team of analysts to provide technical assistance and monitor national best practices for orientation, career counseling, job search, job readiness, job placement, vocational training, and post-employment services to public assistance applicants, participants and sanctioned participants. Coordinate with Career Pathways vendors at their partnered job center referral process and at off-site vendor locations to ensure continuous services. This includes coordinating and supervising all assignments to ensure that participants have assignments that suit their individual needs. Review timeframe for conducting off site visits and all terms of the vendor contract and ensures that vendors remain on target. Ensure all goals and objectives are accomplished within required deadlines and recommend corrective action when problems arise.
* Direct and is responsible for the Special Services staff to ensure they successfully implement and complete projects targeting special populations, creatively using piloted alternative funding; and providing appropriate program analysis. Spearhead completion projects with clearly defined deadlines/milestone.
* Complete monthly vendor staffing reviews. Provide monthly prospecting plans review, corrective action and monthly labor market reports to the vendors. Review and complete State Tracking report. Complete annual corrective action plan based on audit results.
* Establish and monitor a standardized technical assistance program for the Provider and Client Services vendors to improve and increase performance. Communicate all relevant policy, procedures and practices and ensure that agency and FIA policies are communicated and understood by all vendors. Manage vendor site visits and records, which measure and evaluate performance of goals and program mandates. Analyze program outcomes, deficiencies and develop best practices to be shared and implemented to enhance overall program operations. Develop and monitor corrective action plans for vendor when needed. Direct follow-up studies to ensure that action plans have been implemented and new procedures are in place.
* Prepare comprehensive management briefing documents for the Commissioner and Assistant Deputy Commissioner detailing programs and outcomes. Take a leadership role in all meetings relating to vendor relations and Provider-Client Services programs.
* Ensure that all units in the division meet the requirements for reporting and summarizing data for management review. Present reports detailing, summarizing and analyzing the performance of various vendors, their activities and placements.
* Review and ensure adherence to the yearly approved Provider-Client Services Operational Plans such as Yearly literacy Plan and Prospecting Plan as well as, state self-audits by all the Provider-Client Services Vendor Cash Assistance Programs; Including but not limited to providing additional training and corrective actions when the vendors fall below acceptable goals and targets.
* Represent the Assistant Deputy Commissioner on committees and intergovernmental meetings, for the purpose of clarifying and articulating agency policies on Provider and Client Services representatives and Job Center issues related to the Career Pathways vendor program.
* Coordinate with the Department of Homeless Services (DHS) to ensure that barriers to employment presented in this population are minimized and do not interfere with mandated work requirements. The project's goal is to provide stable homes for people who have been in shelters for extended periods of time and people who are in jeopardy of losing spots in the shelter. In conjunction with OHS, work to develop project plans for meeting the needs of these populations. Serve in a similar capacity with the New York City Department of Health and Mental Hygiene (DOHMH) on programs for first time mothers and with the Department of Education (DOE) for cash assistance recipients in GED and ESL programs.
WORK HOURS:09:00 AM to 05:00 PM M-F
WORK LOCATION: 123 William Street, 6th floor New York, NY 10038
ADMINISTRATIVE DIRECTOR OF SOC - 1005C
Minimum Qualifications
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.
Preferred Skills
* High level experience in management and operations, preferably within a government context. - Experience with large scale contracted provider management. - Experience managing large staff. - 3-5 years of experience in the field of program integrity/government accountability. - Complete discretion when handling sensitive or confidential information. - Excellent public speaking, written, presentation, interpretive and interpersonal skills. - Ability to work under pressure, draft quick responses, meets immediate and often unforeseen deadlines. - Proven experience in community relations and intergovernmental relationships. - Knowledge of DSS-HRA-DHS and related social service policies at city, state and federal levels of government.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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4
Legal Administrative Assistant & Client Services Specialist
07601 Hackensack, New Jersey
Willis Injury Law, LLC
Posted 21 days ago
Job Viewed
Job Description
Description
We're seeking a sharp legal assistant for our busy law firm who can help our attorneys and paralegals assist clients and keep the office running smoothly. You'll work with the team to prepare a variety of legal documents, and handle office correspondence like answering emails and phone calls, scheduling meetings and travel, and reminding the team of upcoming deadlines. If you're an excellent multitasker who thrives in a fast-paced environment, we want to hear from you!
Responsibilities
• Conduct legal research, when necessary, with guidance from attorneys and paralegals
• Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing attorney offices, taking dictation, and letting the team know about upcoming deadlines
• Undertake other duties as needed to ensure the firm operates efficiently
• Ensure client billing is processed properly using daily time records with assistance from the accounting department
• Make travel arrangements, schedule meetings and appointments for the team, such as depositions, and coordinate with outside vendors for events
Qualifications
• Must be bilingual and speak Spanish fluently
• Ability to comfortably use all Microsoft Office products
• Able to meet demanding deadlines in a fast-paced environment
• Applicants must have excellent communication skills and organizational skills
• Must be able to type at least 50 WPM
We're seeking a sharp legal assistant for our busy law firm who can help our attorneys and paralegals assist clients and keep the office running smoothly. You'll work with the team to prepare a variety of legal documents, and handle office correspondence like answering emails and phone calls, scheduling meetings and travel, and reminding the team of upcoming deadlines. If you're an excellent multitasker who thrives in a fast-paced environment, we want to hear from you!
Responsibilities
• Conduct legal research, when necessary, with guidance from attorneys and paralegals
• Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing attorney offices, taking dictation, and letting the team know about upcoming deadlines
• Undertake other duties as needed to ensure the firm operates efficiently
• Ensure client billing is processed properly using daily time records with assistance from the accounting department
• Make travel arrangements, schedule meetings and appointments for the team, such as depositions, and coordinate with outside vendors for events
Qualifications
• Must be bilingual and speak Spanish fluently
• Ability to comfortably use all Microsoft Office products
• Able to meet demanding deadlines in a fast-paced environment
• Applicants must have excellent communication skills and organizational skills
• Must be able to type at least 50 WPM
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5
Legal Administrative Assistant Client Services Specialist
07601 Hackensack, New Jersey
Willis Injury Law, LLC
Posted 21 days ago
Job Viewed
Job Description
We’re seeking a sharp legal assistant for our busy law firm who can help our attorneys and paralegals assist clients and keep the office running smoothly. You’ll work with the team to prepare a variety of legal documents, and handle office correspondence like answering emails and phone calls, scheduling meetings and travel, and reminding the team of upcoming deadlines. If you’re an excellent multitasker who thrives in a fast-paced environment, we want to hear from you! Responsibilities: • Conduct legal research, when necessary, with guidance from attorneys and paralegals • Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing attorney offices, taking dictation, and letting the team know about upcoming deadlines • Undertake other duties as needed to ensure the firm operates efficiently • Ensure client billing is processed properly using daily time records with assistance from the accounting department • Make travel arrangements, schedule meetings and appointments for the team, such as depositions, and coordinate with outside vendors for events Qualifications: • Ability to comfortably use all Microsoft Office products • Able to meet demanding deadlines in a fast-paced environment • Applicants must have excellent communication skills and organizational skills • Must be able to type at least 50 WPM • Must be bilingual and speak Spanish fluently Compensation: $20 per hour
•
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6
Software Developer- Client Services (Buy Side)
11022 Great Neck, New York
FlexTrade Systems Inc.
Posted 21 days ago
Job Viewed
Job Description
FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.
At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to ever interaction and we continue to improve, grow together and collaborate as one team. All of these while having Fun truly makes FlexTrade a wonderful place to work.
Client Services Development team:
Everyone with an idea is welcome to collaborate with our diverse Client Services team here at FlexTrade. We believe in having a sound Engineering process while at the same time, maintaining the belief that every process should evolve to enhance Development efficiency with designing new technologies and methodologies. We take pride in our ability to execute complex projects and deliver them on time to our customers. All this while having fun at work!
What will you be doing:
As a critical member of our Client Services Engineering & Development team, you will be responsible for:
- Developing and implementing solutions for integrated FlexTrade Products.
- This role will involve C++ programming on Unix Environment with rapidly evolving technology group supplying top quality solutions to our growing top tier Wall Street client base.
- Recommending Product Ideas based on Client experiences and resolve complex technical issues independently.
- Exposure to a complete Product Life Cycle Development Gaining high visibility to work with teams across Client Services. Mentoring and guiding the junior team members and interns
- Strong proficiency in C++ programming on Linux/Unix systems environment.
- Proficient with Data Structures, Multithreading and Problem-Solving capabilities.
- Practical Knowledge of the latest C++11 and C++ 14 standard is appreciated
- Familiar with OS Concepts and Basic Database skills.
- Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering and/or related discipline.
- Excellent Communication skills with an attitude and appetite to learn and grow.
Does this sound like you? We would love to hear from you. Please use the link on this page to apply, and we will get back to you as soon as we are able. For more information visit or follow us on twitter and LinkedIn for the latest updates.
**FlexTrade Systems, Inc. does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an authorized agreement for a particular SOW (Statement of Work) in place is hired: such resumes are deemed the sole property of FlexTrade Systems, Inc.**
**FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.**
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7
Senior Client Services Executive - Financial Services
07188 Newark, New Jersey
World Wide Technology
Posted 6 days ago
Job Viewed
Job Description
**Why WWT?**
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Client Services Executive to join our Global Enterprise Sales team.
**Why should you join Global Enterprise Sales?**
As a Sr. Client Services Executive you will be a part of WWT sales efforts with large financial services customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Services, Consulting Services and Multicloud Architecture. With our Advanced Technology Center and Platform ( ) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.
**What will you be doing?**
The Sr. Client Services Executive will grow WWT's services business by leading the services sales process in assigned accounts, including building client and partner relationships, identifying and creating business opportunities, and closing business to meet or exceed sales targets. Secondary responsibilities include scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase.
Candidates must have demonstrated individual business leadership abilities with proven track record of success in the following areas:
+ Leading the sales process across our diverse services portfolio
+ Leading large enterprise integration engagements emphasizing Enterprise Consulting Services particularly in Cloud and Business Process Transformation
+ Providing thought leadership when applying methodologies and managing architectural project elements
+ Designing and delivering innovative solutions from concept through implementation in a complex environment
+ Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts at executive level through individual team member of both business and technical disciplines.
+ Collaborating and leading services sales teams responsible for writing and presenting proposals to prospective clients
**Responsibilities:**
+ Use a consultative approach to solve clients' business challenges through technology, with the goal of delivering business outcomes through WWT services.
+ Create and identify services opportunities in assigned accounts.
+ Build a pipeline of services opportunities that meet or exceed thresholds.
+ Attain or exceed sales targets for services profitability and revenue.
+ Serve as the single point of contact for sales of services in assigned accounts.
+ Establish and develop strong business relationships with assigned clients and WWT's services partners.
+ Conduct requirements gathering and scoping sessions with clients and WWT stakeholders. Utilize Project Scoping Workshops when appropriate. Develop thorough and accurate proposals and statements of work with some support from other team members.
+ Structure complex deals, including negotiating terms of agreements with clients.
+ Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology, and approach.
+ Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.
+ Develop and present proposals and statements of work that are accurate, detailed, and contractually protect WWT from "scope creep", cost overruns, and other risks.
+ Upon award of an engagement, work with internal teams to ensure that the engagement is set up accurately. Work with service delivery teams to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.
+ Actively participate in customer-facing project/program kickoffs managed by project/program managers to explain and clarify the agreed upon objectives, scope, and deliverables for the engagement.
+ Understand the structure and operation of WWT's service delivery organizations and incorporate lessons learned into future engagements.
+ Conduct difficult, customer-facing discussions to address and resolve significant scope changes.
+ Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.
+ Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities.
+ Develop Cloud Strategies including business case development, application assessment and migration planning, application optimization, and cloud operating models
+ Experience in DevOps and Infrastructure as Code as part of client transformations
+ Travel is anticipated at 20% depending on assigned accounts
**Qualifications:**
+ Candidates must have a successful track record of selling IT integration services to Fortune 500 financial services clients.
+ Experience in one or more of the following technical areas: IT Networking, Cloud (Private / Public), Infrastructure Automation, DevOps, Agile App Development, Cyber-security
+ The ideal candidate would have a broad understanding of technology domains across infrastructure and application development with an expertise in one (or more) of them
+ Adept at professional networking and building relationships with executive and decision-making managers.
+ Ability to operate in a leading edge Technical environment and staying abreast of NextGen technical solutions and related Services
+ Comfortable operating in a fast-paced, collegial, knowledge-focused organization
+ Ability to effectively profile and qualify target pursuits.
+ Ability to provide in-depth technical discussions and directions with customer(s) and internal WWT teams.
+ Critical skills necessary are account planning with an extended team, establishing relationships at all levels within the customer's organization, and managing partner relationships.
+ Outstanding communication and organizational skills required.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
+ Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus commission. A reasonable estimate of the base salary range for this position is $175,000-225,000 + commissions. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email
**Equal Opportunity Employer**
#LI-NO1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1- and ask for Human Resources.
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Client Services Executive to join our Global Enterprise Sales team.
**Why should you join Global Enterprise Sales?**
As a Sr. Client Services Executive you will be a part of WWT sales efforts with large financial services customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Services, Consulting Services and Multicloud Architecture. With our Advanced Technology Center and Platform ( ) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.
**What will you be doing?**
The Sr. Client Services Executive will grow WWT's services business by leading the services sales process in assigned accounts, including building client and partner relationships, identifying and creating business opportunities, and closing business to meet or exceed sales targets. Secondary responsibilities include scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase.
Candidates must have demonstrated individual business leadership abilities with proven track record of success in the following areas:
+ Leading the sales process across our diverse services portfolio
+ Leading large enterprise integration engagements emphasizing Enterprise Consulting Services particularly in Cloud and Business Process Transformation
+ Providing thought leadership when applying methodologies and managing architectural project elements
+ Designing and delivering innovative solutions from concept through implementation in a complex environment
+ Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts at executive level through individual team member of both business and technical disciplines.
+ Collaborating and leading services sales teams responsible for writing and presenting proposals to prospective clients
**Responsibilities:**
+ Use a consultative approach to solve clients' business challenges through technology, with the goal of delivering business outcomes through WWT services.
+ Create and identify services opportunities in assigned accounts.
+ Build a pipeline of services opportunities that meet or exceed thresholds.
+ Attain or exceed sales targets for services profitability and revenue.
+ Serve as the single point of contact for sales of services in assigned accounts.
+ Establish and develop strong business relationships with assigned clients and WWT's services partners.
+ Conduct requirements gathering and scoping sessions with clients and WWT stakeholders. Utilize Project Scoping Workshops when appropriate. Develop thorough and accurate proposals and statements of work with some support from other team members.
+ Structure complex deals, including negotiating terms of agreements with clients.
+ Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology, and approach.
+ Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.
+ Develop and present proposals and statements of work that are accurate, detailed, and contractually protect WWT from "scope creep", cost overruns, and other risks.
+ Upon award of an engagement, work with internal teams to ensure that the engagement is set up accurately. Work with service delivery teams to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.
+ Actively participate in customer-facing project/program kickoffs managed by project/program managers to explain and clarify the agreed upon objectives, scope, and deliverables for the engagement.
+ Understand the structure and operation of WWT's service delivery organizations and incorporate lessons learned into future engagements.
+ Conduct difficult, customer-facing discussions to address and resolve significant scope changes.
+ Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.
+ Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities.
+ Develop Cloud Strategies including business case development, application assessment and migration planning, application optimization, and cloud operating models
+ Experience in DevOps and Infrastructure as Code as part of client transformations
+ Travel is anticipated at 20% depending on assigned accounts
**Qualifications:**
+ Candidates must have a successful track record of selling IT integration services to Fortune 500 financial services clients.
+ Experience in one or more of the following technical areas: IT Networking, Cloud (Private / Public), Infrastructure Automation, DevOps, Agile App Development, Cyber-security
+ The ideal candidate would have a broad understanding of technology domains across infrastructure and application development with an expertise in one (or more) of them
+ Adept at professional networking and building relationships with executive and decision-making managers.
+ Ability to operate in a leading edge Technical environment and staying abreast of NextGen technical solutions and related Services
+ Comfortable operating in a fast-paced, collegial, knowledge-focused organization
+ Ability to effectively profile and qualify target pursuits.
+ Ability to provide in-depth technical discussions and directions with customer(s) and internal WWT teams.
+ Critical skills necessary are account planning with an extended team, establishing relationships at all levels within the customer's organization, and managing partner relationships.
+ Outstanding communication and organizational skills required.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
+ Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus commission. A reasonable estimate of the base salary range for this position is $175,000-225,000 + commissions. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email
**Equal Opportunity Employer**
#LI-NO1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1- and ask for Human Resources.
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