4 Customer Service Representatives jobs in Pahoa
Bilingual (Japanese) Customer Support Specialist
Posted 14 days ago
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Job Description
The Bilingual Customer Specialist provides support to local channel partners and their advertising partners through thought leadership, a thorough understanding of each program's guidelines, and expertise in both program administration and customer service. Fluency in both English and Japanese is essential, as this role supports a diverse customer base and helps bridge communication between regional teams and global stakeholders.
This role is critical to our global client and customer success, and each individual must focus on serving as a brand ambassador, collaborating with internal and external team members, ensuring quality, identifying potential risks and issues, being the voice of the customer, and providing excellent customer service in both languages.
Duties/Responsibilities:
- Review marketing materials against an established set of guidelines and brand standards, enter results into a database, and communicate results of the review to advertisers
- Work with many clients and customers (primarily via phone, chat, and email) to understand their marketing needs
- Maintain accurate profile and communication records with proactive recognition and reporting tied to support and actions provided
- Coach customers and advertising partners in creating and submitting brand-enhancing content and program-abiding documentation
- Collaborate with the team
- Participate in idea-sharing and brainstorming sessions
- Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers
- Perform website functionality checks
- May perform quality control checks to ensure accuracy and compliance with program guidelines (QC)
- Must reside in Hawaii and speak and write fluently in Japanese and English
- Bachelor's degree in business, communication, journalism, marketing, or a related field
- Less than 1 year of marketing or advertising experience (entry-level)
- Some remote-work experience preferred, and demonstrated ability to work independently
- Established technical competence, including experience with Microsoft Word, Excel, and Outlook
- Strong attention to detail and excellent time management
- Solid verbal and written communication skills
- Exceptional client and customer service skills
- Ability to organize work, multitask, and meet deadlines
- Exceptional ability to work within a team environment
- A natural curiosity and eager desire to learn
This role offers a salary range of $37,000 - $45,000 annually, based on experience, skills, and internal equity, in compliance with Hawaii state law.
Customer Service/Sales
Posted 2 days ago
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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $15.50 - $18.50
Part Time Customer Service Sales Associate
Posted 2 days ago
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Job Description
**Wage** : $16.50 hourly
**Qualifications:**
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.
**Apply** today and shift your **career** into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!** Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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