494 Customer Service Representatives jobs in Pine Hill

BAYADA Home Health Care with Inspira has an immediate opening for a **Client Services Associate** in our **West Deptford, NJ Home Health Office** .
**This is a great opportunity to a new graduate looking to start a meaningful career in healthcare administration!**
If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Associate will:
+ Provide superior customer service
+ Focus on the coordination of client services and assisting the Managers with emergent scheduling issues
+ Build lasting relationships with clients, referral sources, payors and community organizations
+ Develop strong, communicative relationships with the team
+ Field new client intakes, phone calls and support backend workflow tasks
+ Client Services Associates will partner with Client Services Managers to provide supervision and support to field employees
Qualifications for a Client Services Associate:
+ Bachelor degree is preferred
+ Prior medical office or home care experience preferred
+ Demonstrated record of successfully taking on increased responsibility (goal achievement)
+ Ambition to grow and advance beyond current position
+ Strong computer skills required (electronic medical record)
+ Excellent communication and interpersonal skills
**Why You'll Love This Opportunity:**
+ **Award-Winning Workplace:** Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
+ **Weekly Pay** - Consistent weekly paychecks to keep your finances on track.
+ **Comprehensive Benefits** - Medical, dental, vision, and more - we've got you covered
+ **Work-Life Balance** - We are flexible with your schedule.
+ **Career Growth** - Advancement opportunities to help you grow in your nursing career.
+ **Nonprofit Organization** - As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
**Base Salary: $45,000-$48,000 / year depending on qualifications**
BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Benefits, click here ( an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.**
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here ( .
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

FIS Career Opportunity

Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the Role

Primary liaison for service side of the client relationship including escalation, oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and coordination of the client loyalty process.

Schedule: Monday through Friday from 9:00 am to 5:30 pm.

What You Will Be Doing

• Serves as primary point of contact for internal and external clients to resolve outstanding issues, comply with customer requests, and respond to client inquiries.
• Provides support in research and resolution of problems and inquiries.
• Interfaces with clients to determine present and future needs and discusses progress toward solutions.
• Coordinates with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.
• Prepares monthly and quarterly sales and departmental reports.
• Keeps abreast of new products/services and changes to existing products/services.
• Maintains comprehensive knowledge of applicable products, services, and company policies and procedures.
• Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager.
• May participate in business reviews to learn about clients' strategic direction as well as gain a good understanding of the products and/or services FIS is offering.
• Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments.
• Other related duties assigned as needed.

What You Will Need

- Communicates ideas both verbally and in written form in a clear, concise and professional manner.

- Requires working knowledge of FIS products/services as well as general banking operations and procedures.

- Ability to understand and apply concepts.

- Ability to handle projects commensurate with job expectations.

- Requires excellent presentation, writing, organizational, analytical and problem solving skills.

- Requires human relations, negotiation and documentation skills.

- Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally.

- Flexibility, versatility, dependability.

What We Offer You

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment.
• Diverse and collaborative atmosphere.
• Professional and personal development resources.
• Opportunities to volunteer and support charities.
• Competitive salary and benefits.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $20.52 - $33.45 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check). ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

**Job Title:** Client Services Representative
**Location:** 333 Cottman Avenue, Philadelphia, PA 19111
**Job Type:** Contract
**Pay Rate:- $26 /hr**
**Position Overview:**
We are looking for a proactive and service-oriented **Client Services Representative** to manage daily operations and ensure seamless service delivery at our Philadelphia location. This role requires strong organizational skills, technical aptitude, and a commitment to customer satisfaction. You will be responsible for overseeing workflow, maintaining equipment, and serving as a key liaison between staff and clients.
**Key Responsibilities:**
**_Client & Team Communication_**
+ Act as the primary contact for client inquiries and concerns.
+ Respond promptly to emails, phone calls, texts, and verbal requests from management and clients.
+ Participate in client meetings and present reports on account activity.
+ Escalate and resolve client issues efficiently.
**_Operational Management_**
+ Monitor and balance staff workflow to meet service level agreements (SLAs).
+ Train team members on updated procedures and workflows.
+ Maintain and update the Site Procedure Guide to document all processes.
+ Track and report daily and monthly service activity.
**_Service & Equipment Maintenance_**
+ Perform routine maintenance on reprographic equipment (e.g., cleaning, paper jams, toner replacement).
+ Assist users with basic equipment functionality and record meter reads.
+ Monitor and replenish supplies and inventory.
+ Notify service department of unresolved equipment issues.
**_Administrative & Support Services_**
+ May oversee services such as Copy/Print Production, Mail/Courier, Reception, Shipping/Receiving, Inventory, Warehouse, and File Room operations.
+ Attend cross-functional training to provide coverage during staff shortages.
+ Adapt to changes in site responsibility and location based on client/division needs.
**Qualifications:**
+ High School Diploma or GED required; Associate's degree preferred.
+ 2-4 years of experience in customer service or site operations.
+ Experience with CRM systems, especially ServiceNow, is a plus.
+ Strong computer and technical skills.
+ Excellent communication and multitasking abilities.
+ Ability to work independently and manage priorities.
+ Willingness to work overtime as needed.
+ Must meet security clearance requirements for client site access.
+ Valid driver's license and acceptable driving record (if travel between sites is required).
+ Ability to lift up to 50 lbs and perform physical tasks such as standing, bending, and walking for extended periods.
**Pay Details:** $5.00 to 26.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**Sr. Client Services Manager**
**Position Summary:**
Line management of a team of Proposal Leads to deliver global opportunities. As a key member of the client relationship team, this client-facing role is responsible for strategic oversight and leadership of the proposal process, including guiding cross-functional teams to scope opportunities and gain key stakeholder review and approval, as appropriate. The role also includes high-level decision-making for pricing, margin analysis, and generation of proposals, to deliver quality and on-time Quotations to Clients. The Senior Manager, Client Services, identifies and independently drives delivery of strategic process improvement projects on behalf of the global team and/or the business **.**
**The Role:**
+ Provide direct management of team of Proposal Leads within a defined region.
+ Collaborate with peers located across US, EU, and APAC regions as part of the Management team for the business unit to support the delivery of Business Development and Company objectives.
+ Supports any local site(s) management activities/objectives, as needed.
+ Oversee the prioritization of workload and manage the flexing of workload across the global team.
+ Drives the Proposal process and liaises with Project Management, BD Representatives, Clients, and Management/Key Stakeholders on the generation of, and pricing for, Quotations / QARs.
+ Leads communication between functional areas of the organization (ie. BD, Project Management, Operations, Quality, Finance, etc) to ensure on-time delivery of Quotations / proposals that are accurate and executable in terms of technical scope and meet costing / business margin targets.
+ Drives Quote on Time Delivery metrics and is accountable for team performance.
+ Works with all Operations functions to determine the most optimal and cost effective manufacturing/packaging methods and to request pricing on any additional items to support quotation generation, and shares knowledge with team.
+ Communicates directly with client contacts and leads client meetings to support the Proposal / BD process / strategic initiatives.
**The Candidate**
+ Minimum of Life Sciences or business Bachelor's degree, or equivalent work experience.
+ Previous management experience is required, with a preference for experience in senior management roles.
+ An understanding of, and well experienced in, the contract development / research, pharmaceutical and biotech industries.
+ Knowledge and experience in cGMP and FDA regulated working environments is required, and provides guidance to team on these topics.
**Pay:**
The annual pay range for this position in New Jersey is $136,890-209,200
**Why you should Join Catalent**
+ Join a high growth and fast paced organization with a people focused culture
+ Global exposure, defined career path and annual performance review and feedback process
+ Competitive Medical, Dental, Vision and 401K
+ 19 days PTO & 8 paid holidays
**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers ( to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE ( .

POSITION SUMMARY
The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting.

The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients.

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.
QUALIFICATIONS
EDUCATION: High school diploma or equivalent required.
LICENSE/CERTIFICATION:
EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury.
The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP
This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

AtlantiCare offers eligible Full-time and Part-time team members the ability to participate in Medical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs.