1328 Customer Service Representatives jobs in Redondo Beach

Client Services Specialist
Job ID
230239
Posted
23-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Sales Support
Location(s)
El Segundo - California - United States of America
**About the Role:**
As a CBRE Sales Support Associate, you will provide administrative support to an office or group of sales professionals.
This job is part of the Sales Operations function. They are responsible for sales planning, strategy, and forecasting to achieve business objectives.
**What You'll Do:**
+ Gather documentation to complete voucher forms and process Brokers' commission payments.
+ Assist with creating property marketing campaigns that include property information materials, comparable market evaluations, and targeted mailing lists. This includes flyers, property brochures, and proposals.
+ Assist with the plan of action of marketing particular properties. Support Sales team members with the implementation of business strategies.
+ Perform client property tours, resolve client issues, and reply to client pricing inquiries.
+ Source properties and clients by researching local and national databases.
+ Track and report on replies and communications from sourcing activities.
+ Maintain and update marketing database system, intranet, and external website.
+ Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
+ Impact own team and other teams whose work activities are closely related.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
**To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions** **.**
+ **High school diploma required**
+ **3 years in an administrative role working with professionals**
+ **2 years in the Real Estate industry.**
+ **Active state real estate license preferred.**
+ **Ability to present information to a large group of employees.**
+ **Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis. Must know how to abstract a lease. Requires knowledge of financial terms and concepts.**
+ **Requires sophisticated detailed and quantitative skills.**
+ **Experience with Microsoft Office Suite, internet research and web publishing skills and ability to edit basic templates in Power Point and/or InDesign.**
+ **Ability to thrive in a fast-paced environment of continuous change.**
+ **Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.**
**Why CBRE?**
**When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.**
**Our Values in Hiring**
**At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.**
**We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).**
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Client Service Coordinator position is $65,000 annually (or $1.25 per hour) and the maximum salary for the Client Service Coordinator position is 68,500, annually (or 32.93 per hour). The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Job Description

Job Description

Join Hope The Mission: Where Compassion Meets Action!

Are you passionate about making a difference and eager to contribute to a meaningful cause?

At Hope The Mission, Our mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions to community members.

Job purpose

The mission of Hope the Mission (HTM) is to prevent, reduce, and eliminate poverty, hunger, and homelessness. HTM's Interim Housing programs provide a safe, low-barrier, and supportive 24-hour shelter for adult individuals experiencing homelessness. Clients receive shelter, food, and direct client centered services. Working under the supervision of the Program Manager the Client Service Monitor fulfills the mission of the Hope The Mission by successfully providing supervision and support to the individuals at Thrive Grove Navigation Center.

Duties and responsibilities

• Ensure the safety of participants and guests by providing on-site client supervision

• Ensure client compliance with program rules, policies, and procedures

• Distribution of necessary supplies including handing out bedding, clothing, and hygiene items as needed

• Assist with sanitation of client belongings in hot box and new bed assignment upon intake

• Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property

• Work in partnership with on-site security

• Respond to emergency situations as appropriate

• Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies

• Complete written reports and incident logs of daily activities

• Answer telephone and take messages for clients and staff as needed

• Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict with trauma informed methodology

• Monitor facility and report any maintenance concerns as needed

• Assist with the serving of daily meals

• Ensure cleanliness of the facility, including sweeping, mopping, vacuuming, washing and other cleaning duties as deemed necessary

• Restock supplies in need of replenishment

• Assist with participants with laundry and upkeep of the machines.

• Ensure clients are following proper hygiene practices

• Work with clients to improve their independent living skills

• Clean restrooms, dormitory areas, offices, and common areas

Other duties include

• Monitor medication cabinet and review medication records if needed

• Attend and participate in Team Meetings, Trainings, Supervisions, etc., etc.

• Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) as required

• Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and other staff

• Facilitate and supervise regularly scheduled resident house meetings

• Create and maintain a shelter environment that is safe

• Uphold all HTM, City of Thousand Oaks and Many Mansions rules, regulations, and policies

• Other duties as assigned

Qualifications

• Understand and support the mission statement of Hope The Mission

• High school diploma or GED

• 1-2 years' experience working with the homeless or similar population preferred, but not required

• Must possess solid proficiency of Microsoft Office/Google Suite

• Excellent verbal and written communication skills. Must possess basic grammar and spelling skills

• Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision

• Must possess excellent problem-solving skills

• Ability to interact with others professionally

• Knowledge of Housing First, Harm Reduction, and Trauma Informed principles

• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness

• Valid CPR/First Aid certification or ability to obtain within 30 days of hire

• Must be TB and Drug Test cleared prior to onboarding

• Background check

Working conditions

• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead

• Ability to work in proximity with service animals and emotional support animals

• Ability to operate a computer, fax, and telephone

• Ability to lift up to 25 lbs.

• Some night and weekend hours required

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Ventura County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.

Work Environment:

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

• EEO: HTM (Hope The Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

Graveyard: Thursday - Monday(12:00am - 8:30am)

Job Description

Job Description

Position Summary

The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program.

Primary Duties and Responsibilities

● Ensure the safety of participants and guests by providing on-site participant supervision

● Ensure participant compliance with program rules, policies, and procedures

● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed

● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake

● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property

● Work in partnership with on-site security

● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing

● Respond to emergency situations as appropriate

● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies

● Complete written reports and incident logs of daily activities

● Answer telephone and take messages for participants and staff

● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict

● Assist with the serving of daily meals

● Replenish supplies in the restrooms, offices and dining area

● Assist with maintenance of resident laundry schedule

● Ensure participants are following proper hygiene practices

● Work with participants to improve their independent living skills

● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception.

● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up

● Monitor and report to supervisor any maintenance concerns as needed

● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor

● Take on non-routine cleaning and special projects as needed

● Pack out participant belongings and place them in storage

Other Duties

● Monitor medication cabinet and review medication records

● Attend and participate in team Meetings, trainings, case conferencing, etc.

● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS)

● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff

● Facilitate and supervise regularly scheduled resident house meetings

● Create and maintain a shelter environment that is safe

● Uphold all HOTV and LAHSA Rules, Regulations, and Policies

● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property

● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures

● Assist with facilitating life skills activities and community engagement events for participants

● Other duties as assigned by supervisors

Qualifications

● Understand and support the mission statement of Hope of the Valley Rescue Mission

● High school diploma or GED

● 1-2 years experience working with the homeless or similar population preferred

● Must possess solid proficiency of Microsoft Office Suite

● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills

● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision

● Must possess excellent problem-solving skills

● Ability to interact with others professionally

● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred

● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness

● Valid CPR/First Aid certification or ability to obtain within 30 days of hire

● Must be TB-cleared prior to hiring

● A criminal background check is required

● A drug-test is required

● A CA driver's license or valid or of identification is required

Other Requirements

● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead

● Ability to work in proximity with service animals and emotional support animals

● Ability to operate a computer, fax, and telephone

● Ability to lift up to 25 lbs.

● Some night and weekend hours required

Employment Classifications

● FLSA Status: Non-Exempt

● Payroll Status: Hourly

● Work Schedule: Full Time

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.

Work Environment:

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment

◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

I have read and fully understand the description of the position I have accepted. I also acknowledge that the description of this position will evolve and change to reflect the organization’s dynamic needs. Therefore, I understand and accept that this position may be altered, including, but not limited to position classification, location(s), requirements and responsibilities. With my signature below, I acknowledge that I have received a copy of the above job description. I understand that if I have questions regarding my job duties and/or responsibilities, I should contact my immediate supervisor or the Human Resources Department.

Job Description

Job Description

Duties and responsibilities

• This position reports to Program Manager and Assistant Program Manager.

• Ensure the safety of participants and guests by providing on-site client supervision

• Ensure client compliance with program rules, policies, and procedures

• Distribution of necessary supplies including handing out bedding, clothing, and hygiene items as needed

• Assist with sanitation of client belongings in hot box and new bed assignment upon intake

• Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property

• Work in partnership with on-site security

• Respond to emergency situations as appropriate

• Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies

• Complete written reports and incident logs of daily activities

• Answer telephone and take messages for clients and staff

• Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict

• Monitor facility and report any maintenance concerns as needed

• Assist with the serving of daily meals

• Ensure cleanliness of the facility, including sweeping, mopping, vacuuming as needed

• Restock supplies in the bathrooms and dining area

• Assist with maintenance of resident laundry schedule

• Ensure clients are following proper hygiene practices

• Work with clients to improve their independent living skills

• Clean restrooms, dormitory areas, offices, and common areas

Other duties include

• Monitor medication cabinet and review medication records

• Attend and participate in Team Meetings, Trainings, Case Conferencing, etc.

• Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) is required

• Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and other staff

• Facilitate and supervise regularly scheduled resident house meetings

• Create and maintain a shelter environment that is safe

• Uphold all HOTV and LAHSA Rules, Regulations, and Policies

• Other duties as assigned

Qualifications

• Understand and support the mission statement of Hope of the Valley Rescue Mission

• High school diploma or GED

• 1-2 years' experience working with the homeless or similar population

• Must possess solid proficiency of Microsoft Office Suite

• Excellent verbal and written communication skills. Must possess basic grammar and spelling skills

• Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision

• Must possess excellent problem-solving skills

• Ability to interact with others professionally

• Knowledge of Housing First, Harm Reduction, and Trauma Informed principles

• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness

• Valid CPR/First Aid certification or ability to obtain within 30 days of hire

• Must be TB-cleared prior to hiring

• Live scan is required

• Local travel may be required

• A Valid CA driver's license is required

Working conditions

• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead

• Ability to work in proximity with service animals and emotional support animals

• Ability to operate a computer, fax, and telephone

• Ability to lift up to 25 lbs.

• Some night and weekend hours required

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.

Work Environment:

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

• EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

• HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

Day Shift, Swing Shift and Graveyard Shift

Job Description

Job Description

Description:

Manhattan West Enterprise Company (“Manhattan West”) is seeking a Client Associate to join our Wealth Management team. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments across multiple asset classes including Private Equity, Venture Capital, Real Estate, Private Debt, and traditional equity and fixed income portfolios, as well as financial services including wealth management, business management, tax, and insurance services.

The Client Associate will be a key member of our team and will be integrally involved in all aspects of the company’s Wealth Management business by providing administrative and operational support to Financial Advisors, onboarding new clients, and managing day-to-day client requests.

About this Position:

• This position may provide a path to becoming a Financial Advisor if desired

• Located at Manhattan West’s office in Century City, Los Angeles, CA

• Full-time, exempt

• Reports to the Chief Administrative Officer

Responsibilities:

• Opening new accounts

• Managing money movements (transfers, trades, wires/ACH, etc.)

• Communicating daily with prospective and existing clients

• Documenting client communications in Salesforce

• Reviewing documents for accuracy and properly maintaining accounts

• Preparing spreadsheets, reports, and other material for client meetings

• Performing other duties and responsibilities as assigned

Skills:

• Excellent organizational skills

• Skilled in communicating with clients via phone, email, and letters

• Ability to work in a team environment

• Problem solving - the ability to successfully resolve inquiries professionally and to prioritize issues

Requirements:

• At least one years’ experience as a Client Associate within financial services

• Bachelor’s degree from an accredited 4-year institution

• Detailed oriented

• Proficient with the day-to-day tasks of a Client Associate

• Strong customer service background

• Proficient in Microsoft Office and DocuSign

• Must be legally authorized to work in the United States

• Successful completion of background check and pre-employment assessments

• Ability to complete the essential functions of the job with or without reasonable accommodation

Compensation:

• Salary range $80,000 - $110,000 based on qualifications and experience

• Discretionary bonus

Featured Benefits:

• Medical, vision and dental insurance

• 401(k) plan

• Stock market holidays + Paid time off (PTO)

• Other fringe benefits as are made available to other similarly situated employees

Manhattan West is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Manhattan West is committed to hiring practices that are free from unlawful discrimination. Manhattan West strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered persons, including interns, by co-workers, supervisors, managers, or third parties on the basis of a person's race, color, age (40 or older), religious creed, religious belief, observance, and practice, dress or grooming practices, national origin, ancestry, physical disability, mental disability, medical condition including any cancer-related physical or mental health impairment from a diagnosis, record, or history of cancer, a genetic characteristic genetic information including information about an individual's genetic tests, family members' genetic tests, family members' diseases or disorders, an individual's or family member's receipt of, or request for, genetic services, participation by an individual or their family member in clinical research that includes genetic services, marital status, sex, pregnancy, childbirth, breast feeding, medical conditions related to pregnancy, childbirth, or breast feeding, gender, gender expression, meaning a person's gender-related appearance or behavior, the perception of such appearance or behavior, whether or not stereotypically associated with the person's sex at birth, gender identity, meaning a person's internal understanding of their gender, or the perception of a person's gender identity, which may include male, female, a combination of male and female, neither male or female, a gender different from the person's sex assigned at birth, or transgender, sexual orientation including heterosexuality, homosexuality, bisexuality, military or veteran status, including past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Requirements:

Requirements:

• At least one years’ experience as a Client Associate within financial services
• Bachelor’s degree from an accredited 4-year institution
• Detailed oriented
• Proficient with the day-to-day tasks of a Client Associate
• Strong customer service background
• Proficient in Microsoft Office and DocuSign
• Must be legally authorized to work in the United States
• Successful completion of background check and pre-employment assessments
• Ability to complete the essential functions of the job with or without reasonable accommodation

Job Description

Job Description

Business Unit : Company 3
Position : Client Services Representative
Location : Hollywood, CA (On-Site)
Hours of Operation : 7:00am - 4:00pm PST
*Pay Range : $20.00 USD hourly

POSITION SUMMARY:
The Client Services Representative is a key member of Company 3's Client Services Team and plays a vital role in upholding our reputation for delivering gracious, thoughtful, and industry-leading hospitality. This position is responsible for providing exceptional client-facing support, including preparing daily coffee service, managing weekly snacks and events, and maintaining a clean and well-stocked kitchen area. The role also includes front desk coverage and supporting general operations as needed. 

MAIN DUTIES:
The Client Services Representative will foster strong client relationships by creating a warm, welcoming environment. They will set up daily coffee service and weekly snacks; restock communal snacks and beverages, plan and execute weekly events, support kitchen staff by delivering meals to client pods as ordered, and organize and lead birthday and holiday celebrations. They will also be responsible for the following:

• Collaborate with Operations to improve departmental efficiency 
• Maintain cleanliness and organization in the kitchen and common areas 
• Order supplies and miscellaneous goods while managing to a set budget 
• Run errands for the team and broader staff as needed 
• Provide coverage for the Front Desk team 
• Perform other duties as assigned by management 
• Order meals and prepare drinks and coffee to serve clients and staff 
• Run errands for the kitchen, clients, and other staff as needed 
• Support strong client relationships by creating a warm and inviting environment for visitors and staff 
• Collaborate with Operations to develop efficiency within the department 
• Order supplies and goods while maintaining a strict budget 

WHAT YOU BRING:
The ideal candidate will have prior experience in a restaurant, hospitality, or client service role. They must have a strong understanding of both service and hospitality principles, have the ability to anticipate needs and adapt quickly in a fast-paced, high-stakes environment, and have acute attention to detail and strong organizational skills. Additional desired skills include:

• Flexible schedule, including availability for late nights, weekends, and holidays 
• Excellent judgment and discretion; maintains a polished, professional demeanor when working with VIP clients 
• Strong communication and interpersonal skills; active listener who builds rapport easily 
• Professional-level English language skills, both written and verbal 
• Proven problem-solving skills and the ability to work well both independently and as part of a team 
• Demonstrated ability to anticipate client and artist needs proactively 
• Ability to multitask, prioritize, accept feedback, and perform well under pressure 
• Experience using an espresso machine 
• Interest in film and the entertainment industry 
• Strong interpersonal skills 
• Creative mindset with the ability to think outside the box 

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by October 30, 2025
 

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Job Description

Job Description

Job purpose

The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness.

HOTV's Interim Housing provides a safe, low-barrier, and supportive 24-hour shelter for families experiencing homelessness. Clients receive shelter, food, and housing focused case management services. Working under the supervision of the Program Coordinator, the Client Service Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the families in the Interim Housing Program.

Duties and responsibilities

• Ensure client compliance with program rules, policies, and procedures

• Distribution of necessary supplies including handing out bedding, clothing, and hygiene items as needed

• Assist with sanitation of client belongings in hot box and new bed assignment upon intake

• Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property

• Work in partnership with on-site security

• Respond to emergency situations as appropriate

• Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies

• Complete written reports and incident logs of daily activities

• Answer telephone and take messages for clients and staff

• Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict

• Monitor facility and report any maintenance concerns as needed

• Assist with the serving of daily meals

• Ensure cleanliness of the facility, including sweeping, mopping, vacuuming as needed

• Restock supplies in the bathrooms and dining area

• Assist with maintenance of resident laundry schedule

• Ensure clients are following proper hygiene practices

• Work with clients to improve their independent living skills

• Clean restrooms, dormitory areas, offices, and common areas

Other duties include

• Attend and participate in Team Meetings, Trainings, Case Conferencing, etc.

• Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) is required

• Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and other staff

• Facilitate and supervise regularly scheduled resident house meetings

• Create and maintain a shelter environment that is safe

• Uphold all HOTV and LAHSA Rules, Regulations, and Policies

• Other duties as assigned

Qualifications

• Understand and support the mission statement of Hope of the Valley Rescue Mission

• High school diploma or GED

• 1-2 years' experience working with the homeless or similar population

• Must possess solid proficiency of Microsoft Office Suite

• Excellent verbal and written communication skills. Must possess basic grammar and spelling skills

• Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision

• Must possess excellent problem-solving skills

• Ability to interact with others professionally

• Knowledge of Housing First, Harm Reduction, and Trauma Informed principles

• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness

• Valid CPR/First Aid certification or ability to obtain within 30 days of hire

• Must be TB-cleared prior to hiring

• Live scan is required

• Local travel may be required

• A Valid CA driver's license is required

Working conditions

• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead

• Ability to work in proximity with service animals and emotional support animals

• Ability to operate a computer, fax, and telephone

• Ability to lift up to 25 lbs.

• Some night and weekend hours required

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.

Work Environment:

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

• EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

• HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

Job Description

Job Description

Job purpose

The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness.

HOTV's Interim Housing provides a safe, low-barrier, and supportive 24-hour shelter for families experiencing homelessness. Clients receive shelter, food, and housing focused case management services. Working under the supervision of the Program Coordinator, the Client Service Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the families in the Interim Housing Program.

Duties and responsibilities

• Ensure client compliance with program rules, policies, and procedures

• Distribution of necessary supplies including handing out bedding, clothing, and hygiene items as needed

• Assist with sanitation of client belongings in hot box and new bed assignment upon intake

• Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property

• Work in partnership with on-site security

• Respond to emergency situations as appropriate

• Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies

• Complete written reports and incident logs of daily activities

• Answer telephone and take messages for clients and staff

• Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict

• Monitor facility and report any maintenance concerns as needed

• Assist with the serving of daily meals

• Ensure cleanliness of the facility, including sweeping, mopping, vacuuming as needed

• Restock supplies in the bathrooms and dining area

• Assist with maintenance of resident laundry schedule

• Ensure clients are following proper hygiene practices

• Work with clients to improve their independent living skills

• Clean restrooms, dormitory areas, offices, and common areas

Other duties include

• Attend and participate in Team Meetings, Trainings, Case Conferencing, etc.

• Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) is required

• Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and other staff

• Facilitate and supervise regularly scheduled resident house meetings

• Create and maintain a shelter environment that is safe

• Uphold all HOTV and LAHSA Rules, Regulations, and Policies

• Other duties as assigned

Qualifications

• Understand and support the mission statement of Hope of the Valley Rescue Mission

• High school diploma or GED

• 1-2 years' experience working with the homeless or similar population

• Must possess solid proficiency of Microsoft Office Suite

• Excellent verbal and written communication skills. Must possess basic grammar and spelling skills

• Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision

• Must possess excellent problem-solving skills

• Ability to interact with others professionally

• Knowledge of Housing First, Harm Reduction, and Trauma Informed principles

• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness

• Valid CPR/First Aid certification or ability to obtain within 30 days of hire

• Must be TB-cleared prior to hiring

• Live scan is required

• Local travel may be required

• A Valid CA driver's license is required

Working conditions

• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead

• Ability to work in proximity with service animals and emotional support animals

• Ability to operate a computer, fax, and telephone

• Ability to lift up to 25 lbs.

• Some night and weekend hours required

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.

Work Environment:

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

• EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

• HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

Graveyard: Friday-Tuesday (11:30pm - 7:30am)

Job Description

Job Description

Join Hope The Mission: Where Compassion Meets Action!

Are you passionate about making a difference and eager to contribute to a meaningful cause?

At Hope The Mission, Our mission is to prevent, reduce and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions to community members.

Hope the Mission is currently seeking a Client Service Monitor to join our Inside Safe Site and be a part of this impactful journey. At Hope The Mission, you'll have the chance to be at the forefront of our mission, working alongside a talented group of professionals who are united by a shared vision of a better world.

See below info regarding details about this positions requirements as well as an overview of our full time employee benefits:

Amazing Benefits provided for all eligible staff!

• Employer paid employee health benefits:(including teledoc).: Available to Part-Time Eligible and Full Time Employees!

• Dental, Vision & Life Insurance: Available to Part-Time Eligible and Full Time Employees!

• Five additional voluntary insurance packages: Available to Part Time Eligible and Full Time Employees!

• Generous Paid Time Off: Enjoy a healthy work-life balance with paid time off for Full time Employees to include: vacation, floating holidays, company paid holidays, and sick leave!

• Professional Development: We are committed to your growth with opportunities for training, workshops, and career development!

• Employee Assistance Programs!

Job Summary:

HOTV's Bridge Housing provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Clients receive shelter, food, and case management services. Working under the supervision of the Bridge Housing Program Manager, the Shelter Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Bridge Housing Program.

Skills and Minimum Qualifications:

• Understand and support the mission statement of Hope of the Valley Rescue Mission

• High school diploma or GED

• 1-2 years' experience working with the homeless or similar population

• Must possess solid proficiency of Microsoft Office Suite

• Excellent verbal and written communication skills. Must possess basic grammar and spelling skills

• Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision

• Must possess excellent problem-solving skills

• Ability to interact with others professionally

• Knowledge of Housing First, Harm Reduction, and Trauma Informed principles

• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness

• Valid CPR/First Aid certification or ability to obtain within 30 days of hire

• Must be TB-cleared prior to hiring

• A criminal background check is required

• Local travel may be required

• A Valid CA driver's license is required

Duties include but are not limited to:

• Ensure the safety of participants and guests by providing on-site client supervision

• Ensure client compliance with program rules, policies, and procedures

• Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed

• Assist with sanitation of client belongings in hot box and new bed assignment upon intake

• Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property

• Work in partnership with on-site security

• Respond to emergency situations as appropriate

• Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies

• Complete written reports and incident logs of daily activities

• Answer telephone and take messages for clients and staff

• Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict

• Monitor facility and report any maintenance concerns as needed

• Assist with the serving of daily meals

• Ensure cleanliness of the facility, including sweeping, mopping, vacuuming as needed

• Restock supplies in the bathrooms and dining area

• Assist with maintenance of resident laundry schedule

• Ensure clients are following proper hygiene practices

• Work with clients to improve their independent living skills

• Clean restrooms, dormitory areas, offices and common areas

If you are ready to bring your amazing skills, passion, and dedication to our cause, Hope the Mission would love to hear from you! Apply now!

◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide

Night Shift