396 Customer Service Representatives jobs in Richmond
Client Services Representative
Posted 1 day ago
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Job Description
We are a small, busy companion animal practice looking for an excellent customer service representative at our front desk! We are looking for someone with a positive outlook who can provide above-and-beyond care to our patients and clients. If you th Client Service, Representative, Customer Service, Retail, Client, Skills
Client Services Representative
Posted 1 day ago
Job Viewed
Job Description
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Free 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The opportunity: Our location in Richmond, VA currently has an opportunity for a Client Service Representative. The Client Services Team plays a critical role in shaping Abbott Rapid Diagnostics' image with its customers, vendors, and business partners. Abbott RDX imparts the importance of that role, by selecting Client Services Representatives who are committed to knowledgeable, responsive, helpful, and courteous interactions with every caller. A Client Services Representative handles inbound customer service, and supply order calls, as well as responds to customer emails.
What you'll work on:
- Demonstrate drive to provide outstanding customer service with clear verbal and written communications
- Answer phones, research questions, and document all customer interactions
- Flexibility to operate in several systems or platforms and balance tasks throughout the workday
- Ability to multitask in handling customers on various reporting platforms
- Fostering a customer service culture that strives for 100% customer satisfaction
- Strong computer skills on various computer systems
- Positive and helpful attitude
- Punctuality and attendance
- Initiative and attention to detail
- Flexible work schedule (shifts run from 8 am EST through 8 pm EST)
Required qualifications:
- A high school diploma or GED
- Strong verbal and written communication skills
- Problem-solving skills
- Self-disciplined and self-sufficient
Preferred qualifications:
- +3 years of Customer Service experience
- A four-year degree from an accredited college or university is strongly preferred
- Call center experience strongly preferred
- Worked in a metrics-driven environment
The base pay for this position is $16.75 $33.45/hour. In specific locations, the pay range may vary from the range posted.
Job family: Customer Service
Division: TOX ARDx Toxicology
Location: United States > Richmond : 9201 Arboretum Parkway
Additional locations:
Work shift: Standard
Travel: No
Medical surveillance: Not Applicable
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
Client Services Associate
Posted 9 days ago
Job Viewed
Job Description
Firm Summary:Winged Keel Group is the premier national high-end life insurance platform. With 11 offices nationally, the firm specializes in the structuring, implementation, and administration of Traditional Life Insurance, Business Continuation Insurance, Private Placement Life Insurance and Annuities, and Corporate-Owned Life Insurance portfolios. For more information on Winged Keel Group, please visit Position Summary:Winged Keel Group's Client Services department focuses on delivering best in class service to our ultra-high net worth clients. Offering a suite of services that include customized reporting, premium invoicing, task management, and the preparation of client life insurance portfolio reviews, the bedrock of this department is our disciplined approach to monitoring and maximizing the performance of our clients' portfolios. The client is always our first priority and taking a close second is our commitment to collaborating within the team to meet objectives and expectations in a timely fashion.The successful Client Services Associate will use his or her knowledge of life insurance and client service experience to follow our established processes and prepare deliverables. Relevant skills that an Associate will be able to further develop in this role include task management and time management skills, effective communication skills, and an exceptional attention to detail. The work is challenging, and hard work is recognized and rewarded.Position Responsibilities: Obtain policy values, forms, and information from insurance carriers.Use insurance company software to run (or request from insurance companies) inforce policy illustrations. Identify results that don't make sense or are inconsistent with previous illustrations. Proactively prepare or obtain additional illustrations as needed.Prepare premium invoices and policy summaries.Prepare paperwork for and process death claims, surrenders and withdrawals, policy changes, such as title and allocation changes; follow up where needed to manage multi-step transactions through to completion and confirm accurate processing.Update and maintain client information; document all client transactions.Understand and adhere to compliance procedures when working with variable life insurance.Use Excel to prepare complex insurance portfolio reviews that include multiple product types and funding scenarios with IRR calculations; create new Excel templates for scenarios not adequately covered by existing formats.Review work of teammates; identify errors and recommend enhancements that will contribute to an improved customer experience.Assist clients and advisors with questions about insurance portfolios. Anticipate additional questions and information required for others to make informed decisions. Prepare and explain relevant analysis.Understand income tax attributes of life insurance and strategies used to fund life insurance in a tax efficient manner.Prepare split dollar reporting.Proactively communicate with internal Client Relationship Managers.Coordinate with the Design team when advanced analytics are needed.Ideal Candidate will Possess the Following: 2-5 years of client service experience in the insurance industryBachelor's degreeIndustry Licenses (a plus) - Series 6, 63, Life, Accident & HealthProficiency in Microsoft Outlook, Word, and ExcelUnderstanding of life insurance products (term, whole life, UL, IUL, GUL, VUL)Experience with life insurance customer serviceProblem solver; aware of when to escalate issuesAbility to prioritize, stay organized, and manage multiple tasks and deadlines in a fast-paced environmentAbility to pick-up and understand new software and technology relatively quicklyUnderstanding of basic financial math concepts like gross and net rates of return, gain/lossUnderstanding of estate planning fundamental (a plus)Ability to develop and maintain positive relationships within the firm and with common outside contactsStrong interpersonal communications skills (both written and oral)Willingness to accept constructive feedbackStrong work ethic and commitment to the highest standards of excellenceStrong sense of accountability and ownership of his or her workWorking Conditions/Demands/Complexity: Required to work on a computer for a substantial part of the day Frequent work in the evenings and occasionally weekends, as needed to meet deadlines A strong fundamental skillset in the above areas from the outset. Candidate will have a unique opportunity to apply and grow these skills in a highly productive, successful, and challenging environment Compensation / Benefits: Attractive annual compensation package is commensurate with experienceEligible for annual profit sharing bonusComprehensive benefit package includes medical, dental, life, disability, 401(k), Section 125, and other voluntary benefits.
Director, Client Services
Posted 1 day ago
Job Viewed
Job Description
Director, Client Services
**Job Description Summary**
The Director, Client Services is responsible for the operations, growth, and profitability of the customer accounts for assigned account base. The purpose of this position is to achieve the objectives of senior management with respect to market retention and growth in facility services and serve as the expert in the solutioning and pricing for the assigned account base.
**Job Description**
**Reporting Relationships**
+ The Director, Client Services reports to the Sr Director, Client Services and directly supervises Operations Managers, Area Managers, and/or Account Managers. Additionally, the Director of Operations works with business development, finance, human resources, safety, and other functional staff to help achieve his/her objectives for business growth and retention.
**Outlined Responsibilities Below:**
**Operations:**
+ Manages the Operations Team and Facility Managers who provide the day-to-day oversight to the customer locations.
+ Establishes general and job specific performance standards and advises management/supervisory staff of standards and targeted yearly goals.
+ Oversees and monitors staffing levels for all account locations, to determine optimum levels for accounts.
+ Conducts site surveys/inspections with Operations Managers, Area Managers, Facility Managers, and customers, as well as _unscheduled site audits_ to assess technical skill levels, production rates, and quality of service.
+ Develops and implements quality assurance methods and procedures, overseeing and assessing quality levels achieved at individual accounts.
+ Ensures the implementation of the company's standardized work processes.
+ Remains knowledgeable in new product/service delivery and communicates same to Operations Managers, Area Managers, and Facilities Managers.
+ Understands and utilizes key technology applications.
+ Coordinates and oversees all start-ups and transitions, providing the necessary liaison activities, planning, and control to ensure their successful completion.
+ Demonstrates excellent interpersonal skills, being able to work effectively with all levels of employees, management, and clients.
+ Develops effective working relationships with all clients for the delivery of contracted and new services.
+ Establishes and maintains the respect and confidence of Operations Managers, Area Managers, Facility Managers, site personnel, and customers.
+ 50% Travel required.
**Business Development:**
+ Proactively seeks new business through organic growth and new opportunities.
+ Growth may consist of new lines of service within an existing client site or a new business opportunity partner.
+ Assist in pricing, solutioning, and assisting in proposal development for all integrated services opportunities.
+ Supports Business Development activity to help generate new accounts.
**Finance:**
+ Monitors/evaluates current and new account budgets, with emphasis on the management of overhead, labor, materials, and service contract expenses in order to achieve financial objectives.
+ Utilizes the financial dashboard on a monthly basis.
+ Ensures the Account Directors and Operations team are monitoring and reviewing payroll to ensure timely completion and processing and, working in conjunction with Account Managers, to ensure accuracy.
+ Responsible for the Operations team managing the purchasing and inventory control functions for all responsible accounts.
+ Closely monitors receivables, achieving the DSO target for his/her area of responsibility.
+ Develops and administers cost containment/reduction activities among assigned accounts including OT and expenses.
**Human Resources:**
+ Screens, interviews, and selects Exempt personnel (Operations Managers, Area Managers, Facility Managers, and Supervisors), working in conjunction with Human Resources.
+ Oversees the selection and hiring of Non-Exempt personnel (facilities staff), and ensures compliance with Federal, State, Local, and Company guidelines.
+ Evaluate the work performance of all direct reports annually and prepare a succession plan for his/her area of operations.
+ Establishes contingency Operations Manager, Area Manager, and Facility Manager Plans in anticipation of new accounts, to ensure timely staffing through identification of current managers who are to be transferred to new accounts.
+ Establishes and implements career development paths for Operations Managers, Area Managers, Facility Managers, and Supervisors, working with employees who seek opportunities for advancement.
+ Oversees and monitors the technical skills training of employees, ensuring timely and effective record keeping, follow-up, and re-training as required.
+ Remains knowledgeable about Union contracts and guidelines, and participates as needed in Union salary issues, grievances, layoffs, and other related matters.
**Safety:**
+ Oversees and implements Safety policy, procedures, and communications for all personnel, and monitors the same for impact/effectiveness.
+ Provides active leadership in establishing and maintaining a culture of safety, including adherence to company safety practices, establishment of safety review boards, and oversight of safety training.
+ Monitors and evaluates all Workers Compensation activities within his/her area of operations, working in conjunction with the corporate Director of HSSE and Director of Risk Management.
**Other:**
+ Performs special assignments as needed or as requested by the Senior Vice President and/or the Vice President, Operations.
+ Executes such other responsibilities as determined by the Senior Vice President and/or the Vice President, Operations.
**Position Requirements:**
+ Minimum of ten years' management experience in the facilities services industry and specifically with operations and maintenance leadership oversight.
+ Previous service industry experience, progressing to a management position.
+ Demonstrated problem solving and customer service skills.
+ Proven administrative, management, and leadership skills.
+ Computer skills.
+ Excellent oral and written communication skills.
+ Strong customer service skills.
+ Flexibility with regard to schedule and ability to travel.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $148,750.00 - $175,000.00
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ** ** or email ** ** . Please refer to the job title and job location when you contact us.
INCO: "C&W Services"
Specialist, Prime Client Services
Posted 1 day ago
Job Viewed
Job Description
Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Specialist, Prime Client Services you’ll join a high performing team of client servicing professionals whose performance is critical to Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase’s institutional suite of products (Prime, Custody), providing premier client service and operations to our most valued institutional clients and coverage teams. Diligent, insightful, and have a bias towards action, you will play a crucial role in the success of the Institutional Operations Services organization as we help build the crypto economy.
The role goes beyond being the face of Coinbase for our top tier clients as team members are also expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously within our exceeds client expectations client model.
What You'll Be Doing (i.e., Job Duties)
-
Act as a product and service expert for Coinbase’s institutional clients, providing end-to-end support across their lifecycle on the platform.
-
Navigate and execute complex workflows, including analytics, account maintenance, client management, incident and escalation management, billing, audit processes, reporting, allocations, cold storage, and wallet management.
-
Deliver direct client service and support to institutional clients through phone, email, and video calls, ensuring queries are resolved with accuracy and professionalism.
-
Facilitate client demo calls, serving as a subject matter expert for the Prime Broker suite of services, and address technical cryptocurrency-related questions.
-
Operationalize new and existing policies, processes, and procedures, ensuring alignment with risk and control requirements.
-
Support product launches by driving operational readiness and ensuring seamless integration for institutional clients.
-
Serve as a key member of the global 24x7 operating model, balancing deep product expertise with high-touch client support.
-
Collaborate with internal teams, including Sales, Account Management, Program Management, Engineering, and Product, to resolve issues, surface client feedback, and drive product enhancements.
-
Lead or contribute to cross-functional projects with alignment to organizational OKRs, leveraging effective project management skills.
-
Identify gaps in processes, policies, or tools, and recommend or implement improvements to enhance client service delivery.
What We Look For In You (Requirements):
-
Passionate about Coinbase’s mission, with a focus on delivering exceptional client servicing experiences while maintaining operational risk and control standards.
-
4+ years of experience supporting high-priority institutional clients in compliance, trading, product support, payments, or fraud.
-
Strong knowledge of cryptocurrency, global financial markets, and trading platforms, with the ability to turn technical concepts into actionable solutions.
-
Proven ability to manage high-stakes interactions and resolve complex technical and operational issues under pressure.
-
Excellent communication skills for effective collaboration across teams and with clients.
-
Flexibility to work shifts, including weekends, in a dynamic 24/7 environment.
Nice to Have (Preferred Qualifications):
-
Bachelor’s degree in Finance, Business, Economics, or a related field preferred.
-
Work experience in customer support roles focused on Institutional Client Services or High Net Worth Individuals (HNWIs).
-
Industry experience within Traditional Finance, Crypto, or Fintech.
-
Familiarity with financial technologies like digital banking, trading platforms, or payment solutions.
-
Hands-on experience with complex financial products or crypto custody solutions in regulated environments.
-
Located in or able to work Eastern or Central Time Zone hours.
Job #: P71800
#LI-Remote
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$45.68—$53.75 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations(at)coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com
Specialist, Prime Client Services
Posted 1 day ago
Job Viewed
Job Description
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Specialist, Prime Client Services you'll join a high performing team of client servicing professionals whose performance is critical to Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase's institutional suite of products (Prime, Custody), providing premier client service and operations to our most valued institutional clients and coverage teams. Diligent, insightful, and have a bias towards action, you will play a crucial role in the success of the *Institutional Operations Services* organization as we help build the crypto economy.
The role goes beyond being the face of Coinbase for our top tier clients as team members are also expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously within our exceeds client expectations client model.
*What You'll Be Doing (i.e., Job Duties)*
* Act as a product and service expert for Coinbase's institutional clients, providing end-to-end support across their lifecycle on the platform.
* Navigate and execute complex workflows, including analytics, account maintenance, client management, incident and escalation management, billing, audit processes, reporting, allocations, cold storage, and wallet management.
* Deliver direct client service and support to institutional clients through phone, email, and video calls, ensuring queries are resolved with accuracy and professionalism.
* Facilitate client demo calls, serving as a subject matter expert for the Prime Broker suite of services, and address technical cryptocurrency-related questions.
* Operationalize new and existing policies, processes, and procedures, ensuring alignment with risk and control requirements.
* Support product launches by driving operational readiness and ensuring seamless integration for institutional clients.
* Serve as a key member of the global 24x7 operating model, balancing deep product expertise with high-touch client support.
* Collaborate with internal teams, including Sales, Account Management, Program Management, Engineering, and Product, to resolve issues, surface client feedback, and drive product enhancements.
* Lead or contribute to cross-functional projects with alignment to organizational OKRs, leveraging effective project management skills.
* Identify gaps in processes, policies, or tools, and recommend or implement improvements to enhance client service delivery.
*What We Look For In You (Requirements):*
* Passionate about Coinbase's mission, with a focus on delivering exceptional client servicing experiences while maintaining operational risk and control standards.
* 4+ years of experience supporting high-priority institutional clients in compliance, trading, product support, payments, or fraud.
* Strong knowledge of cryptocurrency, global financial markets, and trading platforms, with the ability to turn technical concepts into actionable solutions.
* Proven ability to manage high-stakes interactions and resolve complex technical and operational issues under pressure.
* Excellent communication skills for effective collaboration across teams and with clients.
* Flexibility to work shifts, including weekends, in a dynamic 24/7 environment.
*Nice to Have (Preferred Qualifications):*
* Bachelor's degree in Finance, Business, Economics, or a related field preferred.
* Work experience in customer support roles focused on Institutional Client Services or High Net Worth Individuals (HNWIs).
* Industry experience within Traditional Finance, Crypto, or Fintech.
* Familiarity with financial technologies like digital banking, trading platforms, or payment solutions.
* Hands-on experience with complex financial products or crypto custody solutions in regulated environments.
* Located in or able to work Eastern or Central Time Zone hours.
Job #: P71800
#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$45.68-$53.75 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com
Catering Services Worker - Altria Client Services
Posted 8 days ago
Job Viewed
Job Description
Set up catering and event service according to client/customer requests and banquet event order - Transport and deliver catering food and beverage with all vital supplies and equipment - Set up chairs, tables, buffet lines and other event equipment a Client Service, Catering, Worker, Customer Service, Retail
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US Seasonal Tax-Private Client Services Senior Manager
Posted 1 day ago
Job Viewed
Job Description
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Seasonal Tax Manager - Private Client Services - *Remote*** ** **
Private Client Services (PCS) is a growing practice within EY, and you'll see that growth reflected in our career opportunities. The team has a dedicated focus toward serving privately held companies and their owners and their families. These clients span from family-owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multibillion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and business acumen.
**The opportunity**
You'll join the team at a critical time, leveraging your expertise to help support our clients. In return, you can expect the support of some of the most engaging colleagues around. You'll receive hourly, over-time eligible pay, and a unique opportunity to enhance or refine your skills within one of our high performing tax teams.
**Your key responsibilities**
As a seasonal tax manager your main priority could include reviewing complex individual tax returns, income tax planning of high-net-worth individuals and families, partnership tax compliance, or S Corp tax compliance for our Private Tax clients. Expectations around hours are discussed during the interview process for each role, so you'll be able to share your availability and know what to expect prior to coming aboard. In this role you'll be able to work remotely from within the United States, with no travel required.
**Skills and attributes for success**
+ A strategic eye toward prioritizing when working on multiple complex projects
+ Influencing skills, and the confidence and curiosity to question existing processes
+ The ability to produce technical writing and research in a tax context
+ Experience performing high quality review of complex tax returns
+ Knowledge/experience in handling High Net Worth and Individual Tax Returns, or complex partnership compliance
+ Experience with federal and state personal and trust income tax
+ A thorough understanding of estate and wealth planning
+ Experience researching tax issues to develop effective tax planning strategies and translate complex data from a range of sources into client-ready insights and deliverables
+ Comfort with working remotely in a virtual team environment
**To qualify for the** **role** **you must have** ** **
+ Valid US Certified Public Accountant (CPA) license or active state bar membership
+ A bachelor's degree in Accounting, Finance, Business, or a related discipline
+ A minimum of 4 years of relevant experience in tax compliance for private client individuals, partnerships, and/or S Corps
+ Strong analytical skills, written/verbal communication skills, interpersonal; problem-solving ability and attention to detail
**Ideally,** **you'll** **also have**
+ A proven record of excellence in tax accounting for financial statements with a top or mid-tier firm
**What we look for**
We're interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and deliverables. We're looking for people with a genuine passion for tax, and the future of tax, and are inspired to help our clients meet complex tax obligations. If you have a strong quality focus, the desire to develop meaningful relationships, and the ambition to deliver above and beyond expectations, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ The salary range for this job in all geographic locations in the US is $120/hr to $150/hr. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Senior Engineer/Consultant/Client Services Manager – Energy, Power & Renewables
Posted 16 days ago
Job Viewed
Job Description
Ardurra is looking to hire a Senior Engineer/Consultant/Client Services Manager for our growing energy practice in Richmond, VA.
Ardurra has quickly become a regional leader in the energy consulting and engineering markets, and we are looking to grow our team in Virginia. Renewable sources of energy like solar, and non-renewable sources including natural gas, have seen incredible growth in recent years. With ever-changing state and federal regulations and permitting requirements, our energy specialists help clients navigate the processes that can significantly impact our client's project deadlines and budgets.
We are looking for a senior civil/environmental engineer/consultant with deep expertise in energy and utility infrastructure projects to join our growing firm. This is more than a technical role—it’s an opportunity for a driven professional to shape a team, lead strategic projects, and make a lasting impact in a high-growth sector.
Primary Function
As a senior leader, you will play a critical role in leading civil design and/or environmental regulatory efforts on large-scale energy projects, such as renewable generation facilities, substations, transmission lines, and critical water infrastructure, while helping to grow our energy engineering practice. Ideal candidates are not only technically focused but have a vision for team building and a strong network within the energy sector.
This position offers the chance to join a growing practice with plenty of room for continued leadership growth.
Primary Duties
- Contribute to client engagement, proposal development, and strategic growth planning for the department
- Lead the preparation of reports, opinions, and recommendations for the benefit of the client
- Provide responses to requests for qualifications and assist with teaming opportunities
- Ability to guide, direct, and coordinate with the multiple departments and sub-consultants required for multi-discipline projects
- Oversee permitting timelines and integrate requirements into project schedules and budgets
- Assist or lead the project concept designs and participates in the final project design
Education and Experience Requirements
- Bachelor’s Degree in Civil or Environmental Engineering, Landscape Architecture, or other relevant discipline
- PE license is preferred, but not required
- Approximately 12+ years of civil or environmental engineering experience
- Excellent written and verbal communication skills, including the ability to interface with clients, contractors, and regulatory agencies
- Strong organizational skills, and ability to function efficiently within a project team environment
- Comfort with AutoCAD, and other design software preferably with Civil3D
Why Ardurra?
While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
NOTICE TO THIRD PARTY AGENCIES:
Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.
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