896 Customer Service Representatives jobs in Riverside
Client Services Technician
Posted 7 days ago
Job Viewed
Job Description
Under direct supervision, the Client Services Technician will identify, troubleshoot, and resolve problems encountered by distribution center users of various servers, the mainframe desktop systems, distribution center network and other computer technology. This individual will provide technical support to end-users regarding computer hardware and software and install configured network equipment; provides technical expertise to end-users regarding optimal set-up for software, hardware and network use; perform related work as well.
Essential Functions- Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the distribution center, the internet, the mainframe, PCs, laptops and new computer technology.
- Configures and installs Windows workstations and other computer equipment used here in the Skechers Distribution Center.
- Performs primary network system administration on network servers as needed.
- Installs certifies and troubleshoots Skechers Distribution Center network cabling infrastructure, including a wide variety of local area network equipment and software including; Hubs, Wireless Access Points, Switches, Wireless Adapters, Servers, Laptops, Desktops, Label Printers, Cell Phones.
- Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems.
- Works with programmers to solve mainframe application problems to meet end-user computing needs.
- Optimizes computer usage by researching and recommending enhancements to system capabilities and performance.
- Enforces the Skechers network security and installation procedures.
- Works with vendors on problem resolutions, repairs or replacements of hardware/software under warranty or under maintenance contracts.
- Provides support for and troubleshoots multi-media devices TV's, satellite boxes, projectors, PA systems, etc.
- Provides support for and troubleshoots peripheral devices including local/network printers, wired and wireless handheld RF scanners and document scanners.
- Identify, analyze and troubleshoot a wide range of complex technical computer and network-related problems effectively.
- Listen and communicate information to a wide variety of clients at all levels of skill.
- Deliver user support both in-person and over the phone in a professional manner.
- Support the Distribution Center's objective by training others in use of their computers and applications.
- Learn and provide network support; learn and apply new technical knowledge quickly.
- Communicate effectively with a diverse user base both verbally and in writing.
- Work independently and as a member of a team.
- Maintain cooperative work relationships.
- Demonstrate sensitivity to, and respect for, a diverse population.
- Education in Technology Field Preferred
- 3-4 Years Experience providing technical desktop and network support in a large multi-platform and multi-operating systems environment
$26.00 - $27.00 an hour
About Skechers: Skechers (NYSE: SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
Equal Employment Opportunity: Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation: Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing
Client Services Specialist Marketing
Posted today
Job Viewed
Job Description
Client Services Specialist Marketing Job ID Posted 29-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Sales Support Location(s) Ontario - California - United States of America About the Role: As a CBRE Client Ser Client Service, Marketing, Specialist, Sales, Property Management, Business Services, Client
Client Services Team Lead

Posted 4 days ago
Job Viewed
Job Description
Job ID
Posted
24-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Marketing, Sales Support
Location(s)
Ontario - California - United States of America
**About the Role:**
Improves the efficiency and delivery of services to clients by planning, scheduling, and coordinating the marketing and sales support functions for a team. Performs work related to CBRE's general business operations, interprets, and implements CBRE departmental policies and procedures, formulates and implements new procedures and processes within the team consistent with corporate objectives. Assists in administration of business affairs for the Sales and Marketing departments.
**What You'll Do:**
+ Plan, coordinate, schedule and lead all aspects of the activities of the Sales team support members.
+ Improve sales team's efficiency through review, evaluation, and implementation of effective business processes.
+ Coordinate the tracking of office transactions (listings, sales/leases, expenses, client reimbursements, etc.).
+ Work with clients on property tours, resolve issues and inquiries.
+ Consult with the Sales Professionals and provide recommendations on marketing practices.
+ Coordinate the production of direct marketing campaigns that include property information materials.
+ Ensure team members compile data and coordination of marketing materials.
+ Assist with recruitment, advancement, corrective action, and termination of employees.
+ Provide input for staff member's performance review.
+ Mentor and coach junior sales team members to further development.
+ Provide informal technical mentorship and training to coworkers.
+ Coordinate and assign tasks to co-workers.
+ Set own project calendar timelines.
+ Guide a team through application of basic knowledge of practices and procedures.
+ Resolve problems by identify appropriate solutions to achieve team objectives.
+ Have direct impact on the team objectives as well as the objectives of related teams.
+ Ensure personal and team outcomes have a positive impact on customer objectives.
**What You'll Need:**
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Associates degree (A.A.) required.
+ Experience providing administrative assistance to professionals.
+ Ability to identify and respond to conflicting priorities.
+ Real Estate industry experience.
+ Current state real estate license.
+ Strong interpersonal and analytical skills.
+ Ability to present materials and information.
+ Ability to calculate percentages, discounts, and commissions.
+ Ability to conduct basic financial analysis.
+ Ability to comprehend and interpret documents.
+ Requires logical and quantitative skills.
+ Experience with Microsoft Office Suite, internet research and web publishing skills.
+ Ability to edit basic templates in Power Point and/or InDesign preferred.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Why CBRE?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Client Services Team Lead position is $36.06 per hour and the maximum salary for the Client Services Team Lead position is $40.87per hour. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.S.) and (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Call Center Representative
Posted today
Job Viewed
Job Description
The Call Center Representative is responsible for greeting members over the phone, determines potential needs, carries out financial transactions, and provides opportunities to improve Member's financial lives by suggesting appropriate products and services. Provides competent, courteous and concerned service to all external and internal members. Promotes a positive work environment in which member expectations are exceeded, teamwork is strengthened and personal growth of staff members is encouraged. Provide superior member service to members and co-workers by displaying CU's core values during all interactions.
Requirements
- Practices active listening skills and responds quickly to all member inquiries and requests. Provides assistance to members by answering phone calls while adhering to Alta Vista's Telephone service standards. Responds quickly to all member inquiries and requests by providing general information, cross selling products and services, and routing members to appropriate departments when needed.
- Prepares and compiles application and new member information to open new accounts when needed over the phone. Opens new member accounts, verifies eligibility, and uses available technology to combat fraudulent activity.
- Has in depth understanding of IRA accounts. Is able to competently answer most member and co-workers' questions about IRA's and their regulations.
- Displays a superior knowledge of all credit union products and services and identifies appropriate cross sell situations in which to offers such financial products and services. Uses appropriate methods and tools to evaluate un-met and unrecognized needs of members and potential members. Consistently meets or exceeds sales goals set forth by the Call Center Manager.
- Learns and maintains basic knowledge of Alta Vista's convenience and technology tools and is able to troubleshoot products such as: Bill Pay, Online Banking, Audio24, Card Wizard, check ordering, Zelle, online payment platforms, and online application services.
- Accepts, interviews, submits and follows up on loans in progress and contacts member for additional information in a timely manner.
- Provides ongoing relationship servicing with current members to maintain goodwill and gain additional business. Informs and advises members of status or enhancements to current account productivity. Makes outbound calls to ensure total member satisfaction and/or to inform members of special promotions, offers, etc.
- Completes yearly regulatory requirement training and notifies Training department of classes completed. Understands regulatory requirements and can demonstrate satisfactory knowledge of these laws and regulations and how they affect the job.
- Keeps abreast of current Marketing promotions and actively participates in meeting goals of each promotion.
- May assists back-office personnel in resolving credit problems, delinquent payment issues, and other related affairs.
- Adheres to CU's Personnel Manual guidelines and HR policies.
- Consistently displays excellence in Member service and maintains a strong desire to provide opportunities to improve members' financial lives by providing beneficial, convenient, accurate and courteous service to members and co-workers.
- Takes individual responsibility for preserving the image of CU by maintaining a superior appearance of professionalism, cleanliness and organization.
Salary Description
$25.00 hourly
Call Center Representative
Posted 2 days ago
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Job Description
Join to apply for the Call Center Representative role at TEKsystems
5 days ago Be among the first 25 applicants
Join to apply for the Call Center Representative role at TEKsystems
Get AI-powered advice on this job and more exclusive features.
Are you ready to deliver top-notch customer service while handling a variety of calls? Join our dynamic team and engage in a rewarding role where no two days are the same.
- Coordinate airbags recall appointments and provide all necessary dealership information.
- Manage 30-40 calls per shift, addressing inquiries about recalls, warranties, and radio codes with ease.
- Accurately document customer concerns to create detailed cases.
- Offer valuable information to customers, ensuring cases are resolved or appropriately dispatched.
- Collaborate with teammates for continuous feedback and professional growth.
- Handle settlement calls with utmost professionalism.
- Provide comprehensive support and details on claims.
- Utilize call center software to efficiently manage interactions and data.
- Achieve performance targets in call handling, customer satisfaction, and resolution rates.
- Navigate multiple screens and software systems to assist customers effectively.
Top Skills Details
Customer service, computer navigation, multitasking, de-escalations skills, problem solving
Additional Skills & Qualifications
Good decision making skills - must be able to work independently with little supervision. Must be able to work with a team and on their own.
Experience Level
Expert Level
Please contact me for more details! I am looking forward to connecting with you.
Pay And Benefits
The pay range for this position is $20.00 - $0.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in CHINO,CA.
Application Deadline
This position is anticipated to close on Jul 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at TEKsystems by 2x
Sign in to set job alerts for Call Center Representative roles. Remote Call Center Representative (Manitoba) Full-Time Remote Call Center Representative Remote Call Center Representative Job Openings (Full-Time) Remote Call Center Representative Job Openings (Full-Time) Customer Service Specialist (Call Center)Walnut, CA 48,000.00- 72,000.00 6 days ago
Work-At-Home Call Center Representative (Full-Time)San Bernardino, CA 20.00- 30.00 4 weeks ago
Work-At-Home Call Center Representative (Full-Time)San Bernardino, CA 17.00- 17.00 2 months ago
Remote Call Center Representative (Manitoba) Full-Time Remote Call Center Representative Full-Time Remote Call Center Representative Remote Call Center Representative Job Openings (Full-Time) Work-At-Home Call Center Representative (Full-Time) Remote Call Center Representative Job Openings (Full-Time) Work-At-Home Call Center Representative (Full-Time) Work-At-Home Call Center Representative (Full-Time)Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCall Center Representative
Posted 7 days ago
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Job Description
Join to apply for the Call Center Representative role at Aston Carter
1 day ago Be among the first 25 applicants
Join to apply for the Call Center Representative role at Aston Carter
Get AI-powered advice on this job and more exclusive features.
Remote Call Center Positions Interviews Happening This Week
Location: Remote (West Coast Preferred for Shift Compatibility)
Shift: 12 PM or 1 PM EST (9 AM or 10 AM PST)
About The Role
Were excited to bring in a full time Remote Call Center Representative. If youre experienced, focused, and ready to hit the ground running, we want to hear from you!
A Day In The Life
- High-volume outbound calling using a dialer system (300+ dials/day)
- Warm leads only follow-ups with customers whove already received a quote or purchased online
- Cross-selling opportunities (e.g., upselling home insurance to auto customers)
- Average call time:~1.5 minutes
- Repetitive, fast-paced environment
- 12 years of call center experience(outbound preferred)
- Distraction-free home environment(no background noise, children, etc.)
- High School Diploma(proof required)
- Computer that meets software/hardware requirements(proof required)
Tech Requirements:
- Minimum8GB RAM(16GB recommended)
- Webcam(1920x1080, USB connection, built-in mic)
- Keyboard & Mouse
- Dual monitors(optional)
- Headset(optional)
- Windows 10 or 11
- Microsoft Visual C++ Redistributable .6 or later
- .NET Framework 4.8and.NET Desktop Runtime 6.0.20 or later
- Citrix Workspace(latest LTSR release with App Protection enabled)
- Insurance industry experience
Pay And Benefits
The pay range for this position is $ - $/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in San Bernardino,CA.
Application Deadline
This position is anticipated to close on Jul 25, 2025.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Staffing and Recruiting
Referrals increase your chances of interviewing at Aston Carter by 2x
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Customer Service Representative (Commercial Dept.)Moreno Valley, CA 16.50- 18.50 1 year ago
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#J-18808-LjbffrCall Center Representative
Posted 1 day ago
Job Viewed
Job Description
- Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. - Assist scheduling customers with appointments for Airbag recalls and provide dealership information. - Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties, troubleshooting malfunctioning radio codes - Capture concerns of the customer and properly document calls to create a case. - Provide accurate information to customers, close cases and/or dispatch to the proper department for additional assistance. - Work fluidly with team for clear feedback and growth opportunities. - Handled high-volume inbound settlement calls, ensuring customer satisfaction and timely resolution of issues. - Provided detailed claim information and support to customers, maintaining a high level of accuracy and professionalism. - Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. - Consistently met or exceeded performance targets, including call handling time, customer satisfaction scores, and claim resolution rates - Will use multiple screens, soft wares, and processes to assist customer. -Must be available Monday-Friday from 6am-5:00pm as their are various scheduled within this timeframe
Skills
Call center, Customer service, computer navigation, outbound
Top Skills Details
Call center,Customer service,computer navigation,outbound
Additional Skills & Qualifications
Education: College Degree preferred but equivalent work experience is sufficient Good decision making skills - must be able to work independently with little supervision. Automotive or dealer experience is HUGE PLUS. Preferred but not required. Must be able to work with a team and on their own. Must be able to type 30WPM minimum Computer skills Previous customer service experience
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chino,CA.
Application Deadline
This position is anticipated to close on Sep 12, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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About the latest Customer service representatives Jobs in Riverside !
Call Center Representative (Hybrid)
Posted 7 days ago
Job Viewed
Job Description
*Description*
Take inbound calls regarding property tax related questions. Outbound calls for follow-up with customers. The goal is to make 20-40 calls per day, often involving lengthy conversations. Will receive faxes and emails that require research and forwarding to appropriate lenders/clients. Must be able to use multiple screens and 5-7 applications, navigate different lenders' websites, and switch between them seamlessly. Calls are transferred from lenders. Ability to adapt to changes is essential. Newer employees will work with about 3 lenders for calls. Use MSP and Blacknight applications. Comfortable handling escalation calls and de-escalating when needed.
*Skills*
Mortgage, Property tax, Call center, Excel data entry, Customer support. Former employees from Honda are also considered suitable.
*Experience Level*
Expert Level
#westpriority25
*Pay and Benefits*
The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be specific to elections, plans, or program terms. If eligible, benefits may include:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation, Sick Leave)
*Workplace Type*
This is a hybrid position based in Pomona, CA.
*Application Deadline*
The position is expected to close on Aug 26, 2025.
About TEKsystems:
We're partners in transformation, helping clients activate ideas and solutions to leverage new opportunities. With a team of 80,000+ working globally with over 6,000 clients, including 80% of the Fortune 500, we lead in Full-Stack Technology Services, Talent Services, and real-world applications. We collaborate with industry leaders to drive change. TEKsystems is part of Allegis Group.
We are an equal opportunity employer, considering all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.
#J-18808-LjbffrInbound Call Center Representative
Posted 2 days ago
Job Viewed
Job Description
· Coordinate airbags recall appointments and provide all necessary dealership information.
· Manage 30-40 calls per shift, addressing inquiries about recalls, warranties, and radio codes with ease.
· Accurately document customer concerns to create detailed cases.
· Offer valuable information to customers, ensuring cases are resolved or appropriately dispatched.
· Collaborate with teammates for continuous feedback and professional growth.
· Handle settlement calls with utmost professionalism.
· Provide comprehensive support and details on claims.
· Utilize call center software to efficiently manage interactions and data.
· Achieve performance targets in call handling, customer satisfaction, and resolution rates.
· Navigate multiple screens and software systems to assist customers effectively.
Your availability is required Monday-Friday from 6am-5pm across various schedules. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chino,CA.
Application Deadline
This position is anticipated to close on Sep 18, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Call Center Representative/IESBDC (UEC)
Posted 6 days ago
Job Viewed
Job Description
Apply now Job no:
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Part Time, On-site (work in-person at business location)
About University Enterprises Corporation at CSUSB
(This is not a state position)
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. Were responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Temporary, Past Time, Non-Benefitted position through 12/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).
Salary: $16.50-$18.00 per hour.
Location: Main office locations either Temecula or Riverside. Additional onsite assistance will be required as needed for training outreach offices and conferences within the counties.
Work Schedule
19 hours per week. Typically Monday through Friday within the hours of 8:00AM to 5:00PM. Some nights and weekends may be required.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under minimal supervision of the Director, the Call Center Representative will work independently to:
Maintain MIS and EDMIS System and act as technical support for Centers
Respond swiftly and courteously to all potential customer phone inquiries
Conducting inbound and outbound customer service calls
Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients
Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
Documenting details of all calls and customer interactions
Rescheduling or canceling meetings in a timeous manner.
Collaborate with the intake manager and other team members to improve customer service and handle high call volumes
Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics
Responds to 30-50 calls per day
Educate clients on programs and other service offerings
Managing multiple systems and programs simultaneously
Other duties as assigned.
Minimum Qualifications
- Education: High School Diploma.
- Experience: 1 Year General Office Experience.
- Other:
- Good written and oral communication. Ability to learn new program and service offerings quickly and discuss options and features in detail. Ability to independently handle multiple work unit priorities and projects. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at .
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
Advertised: Aug Pacific Daylight Time
Applications close:
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Under the direction of the SBDC Director the call center representative will conduct inbound and outbound service calls, provide a high-level of customer service and document details of all calls and customer interactions in the SBDC CRM System.
Under the direction of the SBDC Director the call center representative will conduct inbound and outbound service calls, provide a high-level of customer service and document details of all calls and customer interactions in the SBDC CRM System.
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