806 Customer Service Representatives jobs in Rochester Hills

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

Client Services Coordinator Job ID 232254 Posted 04-Aug-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Customer Service, Marketing, Sales Support Location(s) Detroit - Michigan - United States of America Abou Client Service, Coordinator, Marketing, Property Management, Business Services, Client

Job DescriptionRH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Greet and welcome RH Clients and assist with any questions or concerns Assist in connecting clients with the right Associates based on their purchase needs Assist and communicate with clients in the Gallery, over the phone and through email Provide an elevated level of client services support to Gallery Partners to resolve client concerns Become well-versed on RH product and offerings Create a luxury service experience in every interaction Exhibit broad understanding of the organizationOUR REQUIREMENTS Customer service experience within a design firm, high-end furniture showroom, or luxury retail setting preferred Ability to recognize and respond to multiple priorities Strong organizational and time management skills Strong verbal and written communication skills Commitment to quality, detail focused on all levels People and relationship-driven Commitment to quality, detail-focused on all levels Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google ApplicationsOUR PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbingAbout UsRH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.