424 Customer Service Representatives jobs in Rosedale

** In order to be considered, you must attach a cover letter**Who we are: From our inception in1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London's Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry. In 1998, Holland & Sherry Interiors was born out of this legacy. Taking inspiration from these traditional apparel fabrics, our interiors textiles have a transitional quality suited for all aspects of the decorated room. With wool, our most celebrated natural fiber, we have pushed the boundaries of design and performance to create a collection defined by excellence and rooted in heritage. In addition to fabrics, Holland & Sherry has developed collections which range across product categories from custom embroidery, rugs, wallcovering and trim, to leather, hardware and lighting. Every item we produce reflects our core values of quality and craftsmanship, in keeping with what Holland & Sherry started180 years ago. Our growing company is seeking a Client Services Representative for our Owings Mills office. Our new team member must be a self-starter, highly motivated and capable of working efficiently on an individual level as well as on a team. Our company is rapidly expanding, creating exciting new opportunities for career growthDescription•Provides a thoughtful customer service experience to clients throughout the ordering process via email and phone •Generates quotes, perform stock checks, place orders, and advise tracking•Collaborates with the sales team and other departments to ensure client's needs are met and their overall experience exceeds expectations•Reviews sales reports regularly to monitor the timely completion of client's orders•Manages client's expectations and provide solutions while adhering to our company's policies and procedures•Provides administrative support to the team in the officeQualified candidates will have the demonstrated ability to be organized, punctual, and personable while working in a fast-paced/deadline driven environment. We are looking for someone who is polished, professional and delivers excellent customer service to our clients. An eagerness to learn and excellent attention to detail will take you far in this company. Excellent verbal and written communication skills are a must.General Requirements•Associate's Degree or equivalent job experience•2-3 years experience in a customer service role and/or office setting•Polished phone and email etiquette•Proven experience learning a wide array of software programs•High proficiency in the Microsoft Office suite (including Excel, Outlook, and Word) with an inclination to learn CRM systems specific to Holland & Sherry•Interior Design industry background is helpful but not requiredWhy this is a great opportunityHolland & Sherry is an industry leader, and we have grown steadily every year we've been in business. Our worldwide team is made up of smart, dedicated, interesting people who make terrific coworkers. We offer a competitive starting salary, an outstanding benefits package including PTO, medical, dental, and vision insurance, short- & long-term disability, and of course 401(k) with match and stock. An offer of employment will be contingent on the applicant successfully passing a background check. Holland & Sherry is an EEO Employer.

Job Type Full-timeDescriptionExciting Job Opportunity - Join a Dynamic Team!Are you a people person with a passion for building connections? Do you thrive in a fast-paced, collaborative environment where every day brings new opportunities to make an impact? If so, we have the perfect role for you!We're looking for an enthusiastic, motivated individual to join our team at Tidewater, where culture, teamwork, and growth are at the heart of everything we do. In this role, you'll have the chance to engage with customers, collaborate with an amazing team, and showcase your top-notch interpersonal skills. Whether it's problem-solving, providing outstanding service, or fostering positive relationships, you'll play a key role in making our workplace exceptional.Additioinally, not only does Tidewater provide a full benefits package, after the introductory period, you may have the option to have a hybrid schedule after 90-Days based on work performance!If you love working with people, have strong communication skills, and enjoy bringing energy and positivity to everything you do, we want to hear from you! Come be a part of something great-apply today and take the next step in your career with us!ESSENTIAL FUNCTIONS Supports and assists the Tidewater Companies daily to include but not limited to, answering phones, assisting incoming clients and vendors, etc. Effectively and efficiently addresses the majority of calls from homeowners, tenants etc. Answers telephone, screens calls, transfers callers to voice mail or takes messages to facilitate communications and contacts. Logs all calls and/or notes into the current software system including uploading files or reports as related to the communication. Provides professional and ethical responses both externally and internally in all forms of communication. Responds and provides answers to incoming calls, voicemails, and emails, in addition to taking messages and facilitating proper channels of communication. Interacts and assists homeowners, tenants, vendors, etc. that come into the office. Researches and provides informational materials for returned mail and logs each item in the system. Assists with the daily mail including opening, date stamping and sorting into the appropriate mailbox. Runs appropriate postage for mail. Distributes faxes to the appropriate email daily. Assists with office items including supplies, Xerox toners/drums, service calls, etc. Accept and handle client payments that come into the office and provide receipt of payment. Proofreads and edits materials to ensure high-quality communications. All other duties as assigned. RequirementsMINIMUM SKILLS AND QUALIFICATIONS Must possess excellent verbal, written, and interpersonal communication skills. Ability to work as part of a team while also being a self-starter. Organized with attention to detail. Ability to analyze, evaluate and act on issues and/or problems, reach sound conclusions and take appropriate action. Ability to work in a fast-paced environment. Ability to take direction and constructive criticism. Shows initiative and needs minimal supervision. Excellent data entry skills. Proficiency in Microsoft Office applications (Word, Excel, Outlook) Exceptional time management, prioritization, and organizational skills Must be able to multi-task efficiently and effectively. Positive attitude. Customer service oriented with proof of historical background. Ability to adapt to different personalities and management styles. Ability to learn new software. REQUIRED COMPENTENCIES Critical Thinking/Evaluation: The ability to interpret information to provide recommendations and solutions. This includes, but is not limited to, problem solving, researching, auditing, and measurement and assessment skills. Communication: The ability to effectively and professionally present information. This includes verbal and written communication, presentation, active listening, and effective and timely feedback. Relationship Management: The ability to manage interactions to provide service and to support the company. This includes, but is not limited to, customer service, responsiveness, teamwork, employee engagement, business networking (vendors), mentorship, proactivity, influence, and respect. Ethical Practice: The ability to integrate core values, integrity, and accountability throughout all organizational and company practices. This includes, but is not limited to, professionalism, confidentiality, trust, and rapport building and personal, professional, and behavioral integrity. PHYSICAL EFFORT REQUIRED Position experiences interruptions; need for frequent shifting priorities, and deadlines? This position works under usual office conditions? Required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit or walk for possible extended periods of time? Ability to lift or move up to 25 lbs. Accommodations available. Salary Description $21-$22/hour

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

The Opportunity:

Client Services Specialists (CSS) play a key role in providing service excellence by acting as a primary point of contact for small group employer clients and brokers. You will take ownership of client inquiries and see each through to resolution.

* Research inbound requests in a timely manner to establish positive client relationships.
* Conduct outbound follow up and engage internal departments, when needed, to fully resolve complex and/or escalated service requests.
* Build strong working relationships to address and support client needs.

Newer CSS team members primarily handle inbound calls, but with experience and coaching, can transition to email and web chat inquiries.

Joining our team as a CSS will help you build foundational knowledge in group insurance that can be applied to future growth opportunities within Sun Life.

How you will contribute:

* Strong problem-solving skills to resolve client inquiries.
* Your ability to multi-task and work across various technology platforms.
* A desire to continuously learn and adapt to evolving client needs.
* A commitment to develop and leverage organizational relationships to better serve our clients.
* Ability to work with a diverse range of people
* Adherence to contact center and metric expectations
* Availability to work overtime as needed
* Ability to work flexible shifts with start times between 8AM EST-11:30AM EST

What you will bring with you:
* Excellent verbal and written communication skills.
* Client-focused mindset and an empathetic approach toward others.
* 1+ years of customer service or call center experience

Salary Range: $47,100 - $63,600

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Posting End Date:

From our inception in 1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London's Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry. In 1998, Holland & Sherry Interiors was born out of this legacy. Taking inspiration from these traditional apparel fabrics, our interiors textiles have a transitional quality suited for all aspects of the decorated room. With wool, our most celebrated natural fiber, we have pushed the boundaries of design and performance to create a collection defined by excellence and rooted in heritage. In addition to fabrics, Holland & Sherry has developed collections which range across product categories from custom embroidery, rugs, wallcovering and trim, to leather, hardware and lighting. Every item we produce reflects our core values of quality and craftsmanship, in keeping with what Holland & Sherry started 180 years ago.

Our growing company is seeking a Client Services Representative for our Owings Mills office. Our new team member must be a self-starter, highly motivated and capable of working efficiently on an individual level as well as on a team. Our company is rapidly expanding, creating exciting new opportunities for career growth.

Provides a thoughtful customer service experience to clients throughout the ordering process via email and phone

Generates quotes, perform stock checks, place orders, and advise tracking

Collaborates with the sales team and other departments to ensure client's needs are met and their overall experience exceeds expectations

Reviews sales reports regularly to monitor the timely completion of client's orders

Manages client's expectations and provide solutions while adhering to our company's policies and procedures

Provides administrative support to the team in the office

Qualified candidates will have the demonstrated ability to be organized, punctual, and personable while working in a fast-paced/deadline driven environment. We are looking for someone who is polished, professional and delivers excellent customer service to our clients. An eagerness to learn and excellent attention to detail will take you far in this company. Excellent verbal and written communication skills are a must.

Associate's Degree or equivalent job experience

2-3 years experience in a customer service role and/or office setting

Polished phone and email etiquette

Proven experience learning a wide array of software programs

High proficiency in the Microsoft Office suite (including Excel, Outlook, and Word) with an inclination to learn CRM systems specific to Holland & Sherry

Interior Design industry background is helpful but not required

Holland & Sherry is an industry leader, and we have grown steadily every year we've been in business. Our worldwide team is made up of smart, dedicated, interesting people who make terrific coworkers. We offer a competitive starting salary, an outstanding benefits package including PTO, medical, dental, and vision insurance, short- & long-term disability, and of course 401(k) with match and stock. Holland & Sherry is an EEO Employer.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

The Opportunity:

Client Services Specialists (CSS) play a key role in providing service excellence by acting as a primary point of contact for small group employer clients and brokers. You will take ownership of client inquiries and see each through to resolution.

Research inbound requests in a timely manner to establish positive client relationships.
Conduct outbound follow up and engage internal departments, when needed, to fully resolve complex and/or escalated service requests.
Build strong working relationships to address and support client needs.

Newer CSS team members primarily handle inbound calls, but with experience and coaching, can transition to email and web chat inquiries.

Joining our team as a CSS will help you build foundational knowledge in group insurance that can be applied to future growth opportunities within Sun Life.

How you will contribute:

Strong problem-solving skills to resolve client inquiries.
Your ability to multi-task and work across various technology platforms.
A desire to continuously learn and adapt to evolving client needs.
A commitment to develop and leverage organizational relationships to better serve our clients.
Ability to work with a diverse range of people
Adherence to contact center and metric expectations
Availability to work overtime as needed
Ability to work flexible shifts with start times between 8AM EST-11:30AM EST

What you will bring with you:
Excellent verbal and written communication skills.
Client-focused mindset and an empathetic approach toward others.
1+ years of customer service or call center experience

Salary Range: $47,100 - $63,600

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. Were proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., weve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Posting End Date:

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Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

The Opportunity:

Client Services Specialists (CSS) play a key role in providing service excellence by acting as a primary point of contact for small group employer clients and brokers. You will take ownership of client inquiries and see each through to resolution.

• Research inbound requests in a timely manner to establish positive client relationships.
• Conduct outbound follow up and engage internal departments, when needed, to fully resolve complex and/or escalated service requests.
• Build strong working relationships to address and support client needs.
  
  

• Strong problem-solving skills to resolve client inquiries.
• Your ability to multi-task and work across various technology platforms.
• A desire to continuously learn and adapt to evolving client needs.
• A commitment to develop and leverage organizational relationships to better serve our clients.
• Ability to work with a diverse range of people
• Adherence to contact center and metric expectations
• Availability to work overtime as needed
• Ability to work flexible shifts with start times between 8AM EST-11:30AM EST
  
  

• Excellent verbal and written communication skills.
• Client-focused mindset and an empathetic approach toward others.
• 1+ years of customer service or call center experience
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Financial Services and Insurance

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At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.

EisnerAmper is seeking a Tax Manager to join the Private Client Services (PCS) practice. We are looking for a dynamic individual with the capacity to efficiently oversee multiple client engagements while demonstratingproficiencyin reviewing complex returns, managing staff and conducting research. Furthermore, the ideal candidate will possess strong leadership skills and the aptitude to foster professional growth among our staff. This position offers flexibility in terms of office location, as EisnerAmper follows a hybrid working model and has offices available in the locations listed below.

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry

• You will have the flexibility to manage your days in support of our commitment to work/life balance

• You will join a culture that has received multiple top "Places to Work" awards

• We believe that great work is accomplished when cultures, ideas and experiences come together to create innovative solutions

• We understand that embracing our differences is what unites us as a team and strengthens our foundation

• Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

• Responsible for training, supervising and ongoing development of associates and seniors.

• Prepare and review tax returns for individuals, partnerships, corporations, and other entities, ensuring accuracy and compliance with applicable tax laws and regulations.

• Build impactful relationships withclients and maintainrelationships with firm leadership.

• Cultivate expertise in and impart specialized knowledge congruent with firm niches, initiatives and needs.

• Take responsibility for accurate time and billing for self and team.

• Develop a working knowledge of the client's business, take responsibility for completing assigned tasks, and meet client deadlines.

• Actively solicit new client relationships and participate in client/potential client seminars to expand networking opportunities.

• Stay updated on changes in tax laws, regulations, and accounting standards, and proactively apply new knowledge to client engagements.

• Collaborate with other tax professionals within the firm to coordinate efforts, share knowledge, and ensure efficient and effective delivery of tax services.

• Hold self and direct reports responsible for achieving developmental goals

• Mentor and coach junior team members.

• Professional Development: Participate in training programs and professional development activities to enhance technical knowledge and develop industry-specific expertise.

• Bachelor's Degree in Accounting or equivalent field is required

• 4+ years of tax compliance and/or tax consulting experience in public accounting or public/Corporate mix

• CPA or IRS Enrolled Agent Certificationrequired

• Master's Degree in Taxation or relevant field

• Experience using GoSystems or CCH Axcess tax software

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

About our Private Client Services (PCS) Team:

The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they n

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