492 Customer Service Representatives jobs in Ruskin

Description:***Our office is fast-growing: This role is set to develop into senior office team in near future with increased pay and benefits***FirstLight Home Care is a leading family-owned franchise providing services in North Tampa Bay area and East/West Pasco. Seeking experienced CLIENT SERVICES COORDINATOR for our North Tampa Office. We are part of national leading non-medical home care organization with nationwide offices in 40 states serving more than 7,000 clients with dedicated staff of more than 7,500. Our mission: Extraordinary People, Exceptional Care!SALARY/BENEFITS: Pay Range: $16.00 - $8.00 per hour plus 2,400 to 4,560 annual bonus on office performance and on-call afterhours total compensation to 35,680 to 42,000/annually. Monthly bonus on-call rotation 2 weeks out the month and Performance Bonus! Paid Vacation, Paid Holidays, Excellent work-life balance /hybrid work from home and office options. LOCATION: North Tampa/Wesley Chapel Office.SCHEDULE: Mon to Fri 8:30am to 4:30pm, after-hours on-call rotation support.SUMMARY: Ideal Candidate will have minimum one-year prior experience to include home care scheduling/and or client care coordination with in-take/in-home client visitation with excellent communication and problem-solving skills preferred. The CLIENT SERVICES COORDINATOR works closely with Office Administrator and team is responsible for overseeing the client/ caregiver scheduling process and associated coordination. The ideal candidate has terrific phone and computer skills, maintains positive attitude, partners with team, can anticipate needs and maintains excellent problem-solving skills for FirstLight Home care clients and caregivers. ESSENTIAL DUTIES INCLUDE: •Understands and adhere to established FirstLight Home Care policies and procedures•Uses Clearcare system to schedule client care service visits according to care plans and caregiver availability•Maintains proper staffing levels to ensure coverage for all clients while assisting office team with caregiver recruiting outreach and support on-site orientation.•Verifies daily visits data for client schedules and finalizes visits in ClearCare online program. •Completes in-take on prospects/new client in-bound calls, coordinates services with FirstLight provider partners, clients, and caregivers.•Discern client services required as outlined in agreements, urgent requests, and swift changes. •Maintain caregiver and client files/and database to include employee assessments, dates and reminders of caregiver certification, client admission, appointments, and discharge•Perform general office duties including correspondence, files, mailings, back up PPE Kits, etc.•Rotating weekly On-call (shared with office Team) after hours and weekends to manage emergencies, scheduling issues and client referrals/intakes etc. •Partner with Administrator on counseling, quality care improvements, caregiver orientation•Stay current with changing technology, including software programs•Uphold, support, and promote all company policies and proceduresESSENTIAL SKILLS & PERSONALITY MATCH FOR SUCCESS IN THIS ROLE: •English and Spanish Speaking Preferred.•Problem solving skills/Self-sufficient/Take-initiative and provide options.•Independent working skills/self-managing skills/reliable and upholds good character/ethics.•Great communication, written & verbally •Must possess sound judgment and critical thinking skills, ability to self-initiate•Teamwork and customer service oriented •Must be able to manage multiple details, tasks and decision-making abilities under busy and stressful working conditions •Adhere to all HIPAA privacy regulations•Computer skills required including but not limited to MS Office, MS Excel and current knowledge in Home Care scheduling program. FIRSTLIGHT HOME CARE OFFERS GREAT WORKING SUPPORT, EXCELLENT TEAMWORK, POSITIVE WORK-LIFE BALANCE, COMPETITIVE PAY, PAID VACATION, SICK TIME, ONGOING TRAINING & CAREER DEVELOPMENT PLUS OTHER BENEFITS: PERFORMANCE BONUS AND MORE.Requirements:QUALIFICATIONS•MUST have 1 - 2 years minimum experience as Client Care Service Coordination/Scheduling•Problem solving skills•Independent working skills•Good communication, written & verbally •Must possess sound judgment and critical thinking skills, ability to self-initiate•Team and customer service oriented •Must be able to manage multiple details, tasks, and decision-making abilities in a fast-paced environment•Adhere to all HIPAA privacy regulations•MUST BE computer efficient including but not limited to MS Office, MS Excel * Spanish-English written and spoken preferred but not required.

Care Options for Kids connects leading pediatric specialists with families to provide best-in-class pediatric therapy, nursing, and school-based services. We seamlessly integrate into children's lives by bringing individualized care to children where they live, work, and play. Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance. We are looking forcritical thinker and proactive Client Service Associate in our Tampa, FL office that shares our dedication to quality and our genuine concern for the comfort and dignity of our clients. Position Types Available: Full-Time, In Office Client Service Associate responsibilities include: Coordinates and schedules referrals for new and existing home care services. Provides continuity of care in coordinating referrals. Communicates to each caregiver all pertinent information regarding client care. Keeps caregiver calendars and client information accurate and current. Communicates to the departmental Director all pertinent information regarding client/caregiver issues. Routinely interact with personnel such as clients, family members, and care managers to facilitate home care services. Comprehensive Ability to: Exhibit an eagerness to work in a team-based environment, while taking independent responsibility for all referrals received. Accept changes in duties or new assignments with a positive attitude in a fast-paced environment. Work with a sense of urgency while maintaining a high level of detail. Use language that consistently reflects a thorough understanding of the home care industry. Qualifications: High School Diploma or GED required; college degree is preferred. Previous experience in recruiting, scheduling, or sales preferred. Strong computer skills with proficient knowledge of Microsoft Word, Outlook, and Excel required. Must possess strong interpersonal and customer service skills. Must be able to solve complex problems and function effectively in a fast-paced work environment. Ability to read, write and communicate in English. Bilingual (Spanish/English) preferred. What we Offer: A supportive and collaborative work environment. Opportunity to Join a Rapidly Growing, Fast-Paced Organization! Comprehensive benefits package, including health, dental, and vision insurance. Generous Paid Time Off 401K A chance to make a meaningful impact in the lives of children and families. Wage Range: Full-Time, In Office: $21 to $25/hour *Compensation dependent on experience. Location: 3710 Corporex Park Drive, Tampa, FL 33619 If you are the best at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today. Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere. *Restrictions Apply

Job DescriptionDo you have a background in recruiting or human resources and have an interest in becoming a part of a fast growing industry? Viridian Staffing is hiring a Client Services Representative, who will partner closely with the Recruiting and Business Development to serve our customers by building solid relationships to achieve partnership goals. Founded in 2013, Viridian Staffing ( is the original, professional staffing, recruiting, and HR consulting firm solely dedicated to organizations in and supporting the commercial, medical, and industrial cannabis / hemp industry.In this role, you'll work closely with the Business Development team in sales presentations and with the Recruiting Team to assist with any analysis of the Client's needs. Using your exceptional customer service skills, you'll help to manage and grow relationships with the Client. As the conduit between the Talent Acquisition team and the Client, you will connect frequently with the Client to ensure all SLA's are met. With your drive and can-do attitude, you will have ample opportunity to grow at Viridian. You also have a growth mindset and are excited to learn from some of the best Recruiters globally, while getting the opportunity to partner with and represent them.You bring with you a Bachelor's degree or higher in Human Resources, Business Administration, or similar business related degree OR 1+ year of experience in recruiting, staffing, or human resources. If you don't have experience in recruiting, staffing or human resources, ideally you have 1+ year of experience in the cannabis industry. Ideally you will also have experience in either sales or customer service. You should have experience with Google (G-suite) products, Microsoft Word / Excel and be very comfortable using LinkedIN. Ideally, you'll also have experience using a CRM system. This is a remote position, so you should have suitable space for a home office free from disruptions. Part-time may be considered for the right candidate.Viridian Enterprises LLC is an Equal Opportunity Employer. Viridian does not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, physical or mental disability, Marital status, genetic information, or any other status protected under federal, state, or local law.If you need assistance or an accommodation due to a disability, you may contact us at recruiting at viridianstaffing.com

Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.***This position is an Onsite role based out of our Tampa, FL. office.***About youWe're on the lookout for a dynamic Senior Client Services Coordinator who thrives on providing top-notch support to brokers and clients alike!As a Senior Client Services Coordinator, you're at the forefront of the action, delivering exceptional support to a team of brokers. From project management to marketing wizardry, you're the go-to guru for all things real estate. You have a passion for proposal creation and presentation. You're ready to tackle any client-facing challenge, or transaction administration task that comes your way.In this role, you will.Balance multiple activities and projects at a time for multiple members of the team, and track action items.Participate in management and coordination of transaction and due diligence processes. entering deal sheets, submitting completed trade record, and supporting paperwork.Execute marketing campaigns, including scheduling campaigns, maintenance of mailing lists, and running campaign reports.Create marketing flyers and update as needed to show changes in project. Update Brokers' recent transactions on applicable websites.Monitor competitor research and data collection, and liaise with appropriate departments to obtain data, such as company and title searches, and property particulars (e.g. financial, marketing, research).Coordinate market reports and conduct basic comparative analyses. Develop pitches and presentations for a varied range of clients and brokersWhat you'll bring3+ years of relevant experience.Bachelor's degree preferably in Real Estate, Business, Marketing, or similar field.Proficiency in Adobe InDesign and MS Office Suite (Word, Excel, PowerPoint, Outlook)Ability to work under pressure, deal with multiple deadlines, effectively handles stressful situations, and work with minimal direction/supervision.Excellent communication (follow-through and follow-up) skills, and ability to meet commitments and deadlines.#LI-SD1#LI-OnsiteMake your next move an expert one and join us as we lead the industry into the future.Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.Direct applicants only please, no agencies.Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact for assistance.

Description Position at Suncoast Veterinary Emergency & Specialty Center Suncoast Veterinary Emergency & Specialty Center, located in Sarasota, Florida, is expanding the Client Services Team to better serve our clients and patients! We are currently seeking a Lead Client Services Specialist to support the day-to-day operations of the front desk team and partner with hospital leadership in delivering exceptional client and patient experience.Our staff is closely aligned and committed to providing the highest quality of care to our patients and their families. Highly motivated candidates who are able to multitask and maintain a steady work pace are desired. Our ideal team members will work quickly and efficiently, with outstanding communication skills. Someone who has a strong work ethic, drive, and good follow-through will be the perfect addition to our customer-centered Client Services team.This role will also provide broader operational support in areas such as scheduling, financial processes, internal system coordination, and occasional collaboration with hospital leadership on initiatives that support our clients, referring veterinarians, and community presence.Applicants must be able to work varied shift hours, including nights, weekends, and holidays. Candidates ideally should have front desk experience in the veterinary field. They must also be able to communicate effectively with clients and coworkers, deliver exceptional customer service, show empathy and compassion for our clients and patients, have excellent phone skills, and be able to efficiently multitask. Proficiency with AVImark Veterinary Software is highly desired!Our pay is beyond competitive, and we have an outstanding benefits package, including health insurance, 401k, employee pet healthcare discounts, uniforms, double time pay for working holidays, night and weekend shift pay differential and more! Required qualifications:A professional manner and appearance are essentialHigh school diploma or GEDTwo (2) years of experience working in customer serviceAbility to work nights, weekends, and some holidays if neededPreferred qualifications:One (1) year or more of experience working in veterinary customer serviceAssociate's degree or higher, or equivalent work experienceVeterinary practice software proficiency in AVImarkPrior experience in a lead, trainer, or supervisory capacity is a plusSchedule:Evenings, weekends, and nightsFull-timeThis position requires excellent customer service skills and the ability to remain calm and focused in emergency situations. The Lead Client Services Specialist greets clients, checks in their beloved pets, and helps assess the urgency of each case. They must maintain a professional, compassionate demeanor at all times.The Lead Client Services Specialist also serves as a key point of contact between the medical team and the client. They accurately enter patient and client information, process deposits and payments, and ensure the front desk, lobby, and exam rooms remain clean and organized. Most importantly, they provide empathetic support and clear communication to our clients during what can often be very stressful moments.Benefits: Complimentary Short-Term Disability Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family Company Sponsored Employee Assistance Program (Headspace) 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment United Health Care UMR Insurance Plans with 3 tiered options Flexible Spending Account or Health Savings Account options United Healthcare Dental Insurance; includes a 100% paid premium option for team members United Healthcare Vision Insurance options Long Term Disability option (paid for by employee) Progyny-Fertility and Family Building Support (up to $10,000 per attempt/ $30,000max) Team Member Discounts for Pet Care Paid time off - inclusive of sick, personal, and vacation LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)Referral Bonus ProgramDailyPay on DemandUnited Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Job Type Full-timeDescriptionThis position is located at our Lakewood Ranch location.Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships.Essential Functions:Maintains and balances a cash drawer, performs ATM and assists with end of night balancing.Receives, posts, pays out funds, balances and proofs customer accounts.Opens new accounts for checking, savings, business accounts, IRA, etc.Identifies customer needs and recommends specific products and/or services by use of CNA process.Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing.Maintains and balances cash drawer.Accepts and posts credit card and loan payments and payoffs.Performs account research and problem solving as needed.Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center.Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals.Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner.Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential.Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses.Secondary Functions:Makes tele-consulting as necessary.Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing.Contributes to the team effort by performing other job-related duties as assigned. RequirementsStandards:Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. *Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. *Demonstrates proficiency with ERB process through audit of the CNA folders. *Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. *Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations.Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available.Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours.Maintains regular attendance and punctuality as evidenced by attendance records.Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation.Physical Demands:Talking-Ability to express or exchange ideas by means of the spoken word.Hearing-Ability to receive detailed information through oral communication.Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually.Standing-Ability to stand on feet for long periods of time.Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces.Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard.Reaching-Ability to extend hand/arms in any direction to move/handle objects.Lifting-Ability to lift and/or move up to 25 pounds.Knowledge, Skills and Abilities:High school diploma or equivalent required.Minimum 1 year customer service or cash handling experience/skills required.Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required.Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required.Able to work a flexible schedule and skills in accuracy, cash handling, and math are required.Basic computer skills and the ability to learn industry-related software are required.An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PM19