257 Customer Service Representatives jobs in Selden

Overview:

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Essential Job Summary::

IWS is looking for an experienced Customer Service CALL CENTER Representative for their Danbury location. Bi-Lingual Portuguese speaking is a huge plus.

PLEASE HAVE CALL CENTER or RECEPTIONIST EXPERIENCE with taking a high-volume amount of incoming phone calls from customers, and be computer savvy with intermediate Excel, Microsoft, and other applications experience. Also, again Spanish speaking is highly preferred.

Monday thru Friday, 8:30AM - 5:00PM. $22.00 per hour.

The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team. Reporting to the Customer Service Supervisor, the purpose of this position is to be the primary point of contact for existing and potential customers, as well as the liaison between other departments, including billing, operations, and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience.

The position is based on a 40-hour work week.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:

• Receive and process incoming calls and emails from customers
• Collaborate with the billing, sales, and operations teams to deliver on customer expectations
• Identify and resolve customer service issues in a timely manner, including missed pick-ups and service-related issues
• Provide service and pricing recommendations to new and existing customers
• Manage difficult customer situations and respond promptly to service requests to meet customer commitments
• Work quickly and efficiently in a fast-paced environment in order to process customer requests
• Process orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and inquiries
• Able to deal with frequent changes in the work environment throughout company expansion
• Additional duties as assigned

Requirements and Qualifications::

• 1+ years of professional business experience
• College degree a plus
• Strong technical/computer skills, including MS
• Office products (Excel, Word, Outlook)
• Excellent verbal and written communication skills
• Strong customer focus; ability to provide superior customer service to internal and external customers
• Ability to work comfortably and professionally in a dynamic and collaborative environment
• Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
• Ability to work a flexible schedule, including overtime, Saturdays, to meet business and workgroup needs
• Bilingual a plus

Additional Information:

IWSs base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidates geographic region, job-related knowledge, skills, qualifications, and other business and organizational needs.

Bonus: This role is not bonus eligible.

Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Range Minimum: USD $2.00/Hr. Salary Range Maximum: USD 22.00/Hr. Interstate Waste Services

Description & Requirements

Maximus is looking for a Remote Call Center Supervisor to join our Department of Education portfolio. The Call Center Supervisor monitors the daily operations of the agents to ensure contractual metrics are met, while provide departmental leadership and supervision of call center employees.

This is a Limited Service position . This position is temporary with an expected date of 4/30/2026.

Essential Duties and Responsibilities:

- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed

- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources

- Develop work schedules and assign duties to direct report personnel to ensure efficiency

- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources

- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems

- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks

- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports

- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis

- Participate in meetings and recommend changes to policies and procedures

- Assume leadership responsibility for departmental tasks and call center activities as required

- Support and enforce call center expectations

- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.

- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership

- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.

Additional Requirements Per Client:

- Must reside in the U.S

- Must be a U.S. Citizen

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any Federal Student Loans.

- May be required to work scheduled holidays, overtime, and Saturdays.

- Adhere to policies as they relate to protecting personally identifiable information.

- Must have the ability to write using proper grammar and punctuation.

- Must have the ability to work independently and in a team environment.

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks.

- Must be able to navigate Microsoft Excel spreadsheets.

- Must have a logical thought process.

- Bachelor's degree in related field.

- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree or demonstrated ability to perform the role successfully.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.

- Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Private and Secure workspace from home

- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home

- Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)

- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to Requirements

- Bachelor's degree in related field.

- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

55,000.00

Maximum Salary

$

60,000.00

Description & Requirements

Maximus is looking for a Remote Call Center Supervisor to join our Department of Education portfolio. The Call Center Supervisor monitors the daily operations of the agents to ensure contractual metrics are met, while provide departmental leadership and supervision of call center employees.

This is a Limited Service position . This position is temporary with an expected date of 4/30/2026.

Essential Duties and Responsibilities:

- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed

- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources

- Develop work schedules and assign duties to direct report personnel to ensure efficiency

- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources

- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems

- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks

- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports

- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis

- Participate in meetings and recommend changes to policies and procedures

- Assume leadership responsibility for departmental tasks and call center activities as required

- Support and enforce call center expectations

- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.

- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership

- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.

Additional Requirements Per Client:

- Must reside in the U.S

- Must be a U.S. Citizen

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any Federal Student Loans.

- May be required to work scheduled holidays, overtime, and Saturdays.

- Adhere to policies as they relate to protecting personally identifiable information.

- Must have the ability to write using proper grammar and punctuation.

- Must have the ability to work independently and in a team environment.

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks.

- Must be able to navigate Microsoft Excel spreadsheets.

- Must have a logical thought process.

- Bachelor's degree in related field.

- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree or demonstrated ability to perform the role successfully.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.

- Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Private and Secure workspace from home

- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home

- Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)

- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to Requirements

- Bachelor's degree in related field.

- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,000.00

Maximum Salary

$

60,000.00

Patient Access Representative, Call Center
**Position Summary**
At Stony Brook Medicine, our **Patient Access Representatives** are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput.
Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.
**The Patient Access Representative in our Call Center / Pre-Registration** location in Commack, NY is a key member of the Patient Access Services team, responsible for accurately and efficiently initiating and receiving patient calls to schedule and/or preregister hospital outpatient services and surgical procedures while providing the highest level of customer service. The Call Center Registrar secures financial clearance through insurance verification, authorization/referral validation, and POS collections. Reviews registrations for completeness and correctness; and supports the registration areas with financial services expertise.
**Duties of a Patient Access Call Center Representative may include the following, but are not limited to:**
+ Ensure balanced and appropriate scheduling of complex, high volume appointments for multi-specialties in Cerner / EWS scheduling system.
+ Obtain complete and accurate patient demographic and insurance information, ensuring data is current and coverage verified to sufficiently meet requirements to generate a "clean" bill.
+ Responsible to complete thorough data assessment of all required patient information through interview and other methods to support goals of patient safety and registration integrity during the pre-registration process.
+ Provide financial guidance and excellence in Financial Care to patients and their representatives by providing information about their health care insurance coverage and cost share responsibilities. Provide self-pay patients with information on qualifications for Medicaid or financial assistance.
+ Support POS collections by securing co-payments, deposits and/or deductibles at time of pre-registration.
+ Utilizing various worklists, monitor and ensure registration workflow and financial clearance process is complete within prescribed time frames.
+ Demonstrate a positive organizational attitude and commitment to patient experience. Maintain respectful and compassionate demeanor and provide high-quality patient centered care.
+ The selected candidate will be required to work some holidays.
**This role will maintain a flex work schedule which will require shifts at the main hospital admitting office in addition to the work in the Patient Access Call Center.**
**Qualifications**
**Required:**
+ Associate's Degree with one year working experience in a customer service, public health, healthcare, or related industry such as insurance. _In lieu of degree_ , two years of demonstrated excellence working in a customer service or call center, healthcare, or other related industry requiring skills which demonstrate experience in payment collection, insurance reimbursement, or access services.
+ Demonstrated excellence in verbal and written communication, computing and multi-tasking skills.
+ Candidate must demonstrate experience and expertise in speaking with customers and can work well with persons who are under stress (such as sick patients and their distressed family members).
**Preferred:**
+ Bilingual in English and Spanish.
+ Billing, Accounts Receivable or Customer Service and/or Call Center experience.
+ Familiarity with medical insurance benefits, demonstrated through experience with EMR computerized registration, Financial, IT systems. Knowledge of medical terminology.
+ Previous experience as a patient access representative at a Medical Center is preferred.
**Please Note:** Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.
**Special Notes** **:** **Resume/CV should be included with the online application.**
**Posting Overview** **:** This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________
+ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
+ All Hospital positions may be subject to changes in pass days and shifts as necessary.
+ This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
+ This function/position may be designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
**Prior to start date, the selected candidate must meet the following requirements:**
+ Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services
* + Complete electronic reference check with a minimum of three (3) professional references.
+ Successfully complete a 4 panel drug screen
* + Meet Regulatory Requirements for pre employment screenings.
+ Provide a copy of any required New York State license(s)/certificate(s).
**Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.**
***The hiring department will be responsible for any fee incurred for examination** .
_____________________________________________________________________________________________________________________________________­­
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
**If you need a disability-related accommodation, please call the University Office of Equity and Access at .**
**_In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed_** **_here_** **_._**
**Visit our** **WHY WORK HERE** **page to learn about the total rewards we offer.**
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
**Anticipated Pay Range:**
The salary range (or hiring range) for this position is $49,139 - $5,338 / year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:
+ Location pay for UUP full-time positions ( 4,000).
Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
**Job Number:**
**Official Job Title:** : TH Instructional Support Assistant
**Job Field** : Other
**Primary Location** : US-NY-Commack
**Department/Hiring Area:** : Pt Access Call Ctr, Reg-Sched
**Schedule** : Full-time
**Shift** : Day Shift **Shift Hours:** : 8am-4pm **Pass Days:** : Sat, Sun
**Posting Start Date** : Sep 12, 2025
**Posting End Date** : Oct 12, 2025, 11:59:00 PM
**Salary:** : 49,139 - 55,338 / year
**Salary Grade:** : SL1
**SBU Area:** : Stony Brook University Hospital
**Req ID:**