506 Customer Service Representatives jobs in Souderton

DescriptionAre you a detail-oriented professional who enjoys creating seamless experiences for clients while keeping operations running smoothly behind the scenes? Chester County Fuel is looking for a Client Services Coordinator to join our growing team in Malvern.This is an opportunity to step into a role where you'll combine customer support, project coordination, and account management. As a family-owned company with over 30 years of experience, we value people who bring both professionalism and a personal touch to their work. If you thrive in a supportive, team-oriented environment where your contributions truly matter, we'd love to meet you.Compensation & BenefitsSalary Range: $45,700 - $52,000Medical, dental, and disability insurance401(k) with company matchPaid time off + 6 paid holidaysSupportive, family-oriented workplace that values work-life balanceResponsibilitiesWhat You'll Do•Serve as the main point of contact for customers, ensuring questions and requests are handled promptly and professionally•Coordinate fuel deliveries and occasional service appointments•Assist with account management, including service contracts, invoicing, and payments•Administer annual programs, such as oil price protection and service renewals•Support special projects, coordinating details from start to finish with internal staff and vendors•Maintain accurate records and generate routine and ad hoc reports•Provide proactive suggestions to improve efficiency and enhance the customer experienceQualificationsWhat We're Looking For•High school diploma (some college or relevant certifications a plus)•Strong communication skills-verbal, written, and interpersonal•Excellent attention to detail and ability to juggle multiple priorities•Customer-focused with a problem-solving mindset•Comfortable with technology; proficient in MS Office (Word, Excel)•Previous experience in HVAC, utilities, or related industries is a plus, but not required

Client Services RepresentativeAt Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Client Services Representative.Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world's best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About RadialRole Summary:The Client Services Representative (CSR) will serve as a single point of contact for Radial clients. The CSR will serve as the single point of contact and manage day-to-day communications between assigned client groups and Radial for all fulfillment needs and will interact with clients and site leadership on a daily basis through email, phone calls, text messages, etc. as necessary. The position will work onsite in Allentown, PA and may travel up to 15-20% to Mississauga, ON & Rialto, PA for the account. Responsibilities:Primary contact for customers related to all operational inquiries, reporting, KPI's, etc in support of the fulfillment Site Director.Assisting customers in resolving all questions and issues.Trouble resolution root cause both operational and systemic, with internal escalation & communication as required.Making sound business decisions and resolving escalated customer issues in a professional manner.Tracking, reporting and making suggestions regarding the current impact of policies and procedures on the customer experience. Communicate these points effectively to site leadershipProviding exceptional service by assisting customers via phone, email, chat, and text.Processing requests in customer service, escalation, and other queues correctly and efficiently.Managing projects with minimal supervision.Following up on status of issues forwarded to other Radial personnel to ensure that client's/customer's concerns are addressed promptly. Solve issues through research (system, in the operation, collaborating with customer and leadership, etc) as much as possibleAssisting with floor support.Maintaining a high level of customer knowledge (forecast, product, policies, procedures, promotions, etc).May be required to complete other duties as assigned.Qualifications:3PL or Big Box Retail is preferred. Experience in a warehouse settingStrong interpersonal and communication skills - within the company and with customersExperience with Warehouse Management Systems (WMS); reporting and troubleshooting.Knowledge of department processes and SOPsCollaborative approach and excellent problem-solving abilityStrong attention to detail and ability to meet deadlines Superior written and oral communication skills, coupled with technical acumenHigh School diploma or equivalent.Strong Microsoft Office Suite skills, Word, Excel and Outlook required. Smartsheet is highly preferred. Flexibility to work a non-traditional schedule on a year-round basis including extended hoursMust be able to hear and understand verbal instructions Must possess capability to walk or stand for extended periods of time Must be able to lift up to 50 pounds to push or pull carts of up to 100 pounds Must be able to climb stairs, to bend, stoop, kneel and grasp products Travel:Up to 15-20% travel may be required.Benefits:Opportunities to develop and explore career advancementCompetitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA fundingFamily planning coverage, including Fertility & Adoption benefits401K matching after 6 months with immediate vestingGenerous PTOEducational assistance and more!Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any other group or class protected by applicable federal, state or local law.Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing We will work to assist disabled job seekers whose disability prevents them from being able to apply online.Want to join an organization with an inclusive work culture? No need to look any further. Apply now!Click Here for All Open Jobs at Radial Access this link to review our privacy notice: Radial, Inc. Privacy Notice for Candidates | Radial

Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.

• Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions
• Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction
• Stay Informed- ️ Keep up with industry trends, top destinations, and travel deals to offer expert recommendations

• Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently

• Problem-Solve- ️ Address client challenges before or during travel with proactive solutions

• Passion for travel and helping others explore the world

• Strong communication and interpersonal skills

• Excellent organization and attention to detail

• Self-motivated and comfortable working independently in a remote environment

• Sales or customer service experience is a plus (not required)

• Reliable internet, computer or smartphone, and a dedicated workspace

• Must be 18+

• Comprehensive training and ongoing support

• Flexible remote work, full-time or part-time

• Exclusive travel discounts and perks

• Supportive, collaborative remote team environment

• Unlimited earning potential