1315 Customer Service Representatives jobs in Staten Island
Client Services Coordinator
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The Client Service Coordinator completes administrative customer service duties in the laboratory, ensuring highest quality customer service by performing the following duties. Duties & Responsibilities: Answer incoming calls and transfer to appropri Client Service, Coordinator, Client, Customer Service, Healthcare, Business Services
Client Services Representative
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Client Services Representative Location:Garden City, NY, United States Job Type:Full Time Job Category:Administrative Job Industry:Admin/ Clerical Salary:We offer competitive compensation and benefits. Description We're looking for a. Client Services Client Service, Representative, Client, Technology, Retail
Bookkeeper - Client Services
Posted today
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Title: Bookkeeper (Experienced)
Salary: DOE $60K - 80K plus incentives
Location: Monmouth County
Unlimited PTO
Summer hours offered
Successful, well-established company seeks motivated candidate with 0 - 5 years of bookkeeping experience to join their growing organization. Top candidates with exceptional communication skills and client service-oriented professionalism will be considered.
MAIN DUTIES & RESPONSIBILITIES
- Compilation of monthly transactions, data entry using QuickBooks, and preparation of monthly financial statements.
- Preparation of tax returns (individual, corporate, partnership, and fiduciary).
- Build long-term relationships with clients, assisting them with tax needs as well as business advising.
- Involvement with all aspects of professional service from the intake, client meetings, preparation, and engagement management.
What You Will Need
- Education: AS or BS in Business (or related field) preferred but not required.
- 2 - 10 years of QuickBooks experience is preferred.
- High attention to detail.
- Excellent communication skills with the ability to develop and maintain excellent client relationships.
- Technical skills with MS Office applications such as Excel, Word, and Outlook; Tax software experience such as Lacerte; Bookkeeping software such as QuickBooks.
At WatsonBarron, we share a philosophy when it comes to recruiting - focus on people. Great companies, no matter the product or service, are run by people. We have made a commitment to the careers and businesses of those who lead. We seek out the best and the brightest in the accounting & finance industries and introduce them to clients with the highest expectations. This commitment has made WatsonBarron the selected recruiter for many of the region's top professionals and ground-breaking companies.
#J-18808-LjbffrClient Services, Professional
Posted 6 days ago
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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Client Services, Professional
**What does a successful Client Services Professional do?**
As a Client Services Professional, you are the day-to-day client experience partner for financial institution customers. You are accountable for being the first line support representative servicing all their tactical and operational inquiries related to the client's credit card program and solution to an optimal conclusion. At Fiserv, our mission is to deliver the highest standards of client support, ensuring customer satisfaction and excellence in every interaction.
**What you will do:**
+ Serve as the primary point of contact for credit clients, providing operational servicing, support, and issue resolution for their credit card solution and its complementary products and services.
+ Network and partner with multiple business areas throughout the organization, acting as a liaison between the client and Fiserv internal partners.
+ Handle client-related inquiries and engage the appropriate resources to ensure timely and satisfactory resolutions.
+ Bring transparency to stakeholders and escalate issues to leadership as required.
+ Research and resolve client inquiries in accordance with defined processes, procedures, and within service level timeframes under minimal supervision.
+ Service clients through multiple communication and distribution channels.
+ Document the entire lifecycle of inquiries through corrective actions in tracking software.
+ Build knowledge articles and education/training resources to accelerate and improve the servicing experience.
+ Attend ongoing training to mature skillsets and expand knowledge.
+ Contribute to continual improvement initiatives to drive automation, efficiencies, quality, and consistency in servicing operations.
**What you will need to have:**
+ Bachelor's Degree in business, finance, or related field preferred; equivalent work experience may be substituted and/or equivalent military experience.
+ 3+ years of experience in client operations support in the financial services/banking field.
+ 3+ years of experience in problem-solving within a fast-paced environment.
**What would be great to have:**
+ 3+ years of experience in bankcard/credit card processing.
+ Strong communication skills, with the ability to communicate verbally and in written form concisely, clearly, and professionally.
+ Solid organizational and time management skills with strong attention to detail.
+ Solid computer skills with MS Office Suite and related office equipment.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information** **about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$58,500.00 - $91,200.00
_These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Sr. Client Services Representative
Posted 20 days ago
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**_Strengthening and empowering all of the communities we serve._**
The **Sr. Client Services Representative** will provide enhanced training, consultation, and support to team members and agency employees on the proper use, adoption, and best practices to align the Hoot Software solution into individual agency advertising programs. Demonstrated proficiency and enhanced understanding of advertising channels, their technical requirements, and use cases to connect external data sources is a must. Client retention is impacted greatly with successful software integration to their internal processes. This role requires individual autonomy to support the alignment of our product and client's needs and requests.
**Requirements**
+ BS/BA in related or relevant field
+ Minimum 2 years' related experience, preferably in digital advertising
+ Previous experience managing campaigns in AdWords, Programmatic Display, OTT/CTV and Facebook Ads campaign management
**Certifications are a plus**
+ Google Ads
+ Google Analytics
+ Google Tag Manager
+ Facebook Certification
+ Advanced Technical Understanding of Advertising Platforms to support data integrations, account hierarchy, and technical requirements
+ Experience implementing/troubleshooting remarketing scripts with the use of Google Tag Manager
+ Ability to self-manage workflow and customer communication
+ Effective communications skills, including the ability to convey technical information into understandable terminology
+ Demonstrated ability in problem solving skills
**Responsibilities**
+ Provide consulting for new and existing clients to align client internal process with best practices and proper use of the software through use of personal experience and interpretation:
+ These client assessments should include the following items and should be performed on a continuous cadence:
+ Needs Analysis
+ Operational Requirements
+ Provide consulting for clients on Product Alignment (This includes upsell and new product availability)
+ Outline and Implement Personalized Requests and Campaign Templates
+ Dedicated training sessions as needed
+ Use quality control analysis with all client configuration, template designs and feed requests to ensure both Hoot, Advertising Channel and Client Needs are addressed.
+ Use personal discretion in support tasks including:
+ Responding to client needs and issues
+ Troubleshooting and resolving client issues.
+ Training Requests
+ Creative Design modifications and requirements
+ Assisting with client and partner regulation standards when necessary
+ Use product knowledge to create easily digestible support documentation for user guides. Continuously monitor product changes to ensure documentation is accurate and effective.
+ Continue individual research of the ecosystem and product offerings to stay up to date on our product's position, upgrades and functionality. Proactively test new channel features and offerings to maintain product efficacy and employee training materials
**Additional Information**
Advance Local Media offers competitive pay and a comprehensive benefits package with affordable options for your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k) plan to help plan for your future, generous paid time off, paid parental and caregiver leave and an employee assistance program to support your work/life balance, optional legal assistance, life insurance options, as well as flexible holidays to honor cultural diversity.
Advance Local Media is one of the largest media groups in the United States, which operates the leading news and information companies in more than 20 cities, reaching 52+ million people monthly with our quality, real-time journalism and community engagement. Our company is built upon the values of Integrity, Customer-first, Inclusiveness, Collaboration and Forward-looking. For more information about Advance Local, please visit .
Advance Local Media includes MLive Media Group, Advance Ohio, Alabama Media Group, NJ Advance Media, Advance Media NY, MassLive Media, Oregonian Media Group, Staten Island Media Group, PA Media Group, ZeroSum, Headline Group, Adpearance, Advance Aviation, Advance Healthcare, Advance Education, Advance National Solutions, Advance Recruitment, Advance Travel & Tourism, Cloud Theory, Hoot Interactive, Red Clay Media, Search Optics, Subtext.
_Advance Local Media is proud to be an equal opportunity employer, encouraging applications from people of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, genetic information, national origin, age, disability, sexual orientation, marital status, veteran status, or any other category protected under federal, state or local law._
_If you need a reasonable accommodation because of a disability for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information._
Advance Local Media does not provide sponsorship for work visas or employment authorization in the United States. Only candidates who are legally authorized to work in the U.S. will be considered for this position.
Client Services Specialist- NY
Posted today
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Flight Operations Coordinator
This Role is an In-House Role. The Candidate must be able to travel to our Staten Island Office. We are not considering remote candidates.
Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At Jets.com, we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best.
We are seeking an experienced and detail-oriented Flight Operations Coordinator to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally, we are prioritizing candidates with aviation experience.
Key Responsibilities:
- Coordinate and Schedule Flights – Efficiently arrange flight itineraries, considering client preferences and operational requirements.
- Ensure Safe Operations – Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed.
- Client Communication – Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries.
- Accurate Documentation – Maintain detailed flight records, manage billing processes, and reconcile accounts.
- Customer Service – Handle customer inquiries with professionalism, ensuring issues are resolved efficiently.
- Compliance and Safety – Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety.
- Ad Hoc Projects – Support the Vice President of Sales on projects aimed at building, optimizing, and innovating the sales department.
Qualifications:
- Proficiency in Excel and PowerPoint – Comfortable analyzing data, preparing reports, and presenting insights.
- Detail-Oriented and Organized – Ability to multitask and manage multiple flights and clients simultaneously.
- Strong Communication Skills – Professional verbal and written communication with both clients and internal teams.
- Ability to Work Under Pressure – Remain calm and efficient in a fast-paced, time-sensitive environment.
- Aviation Knowledge – Preferred but not required; a willingness to learn is essential.
If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply!
Accountant II, Client Services, AIGRM
Posted today
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At AIG, we are reimagining the way we help customers to manage risk. Join us as an Accountant II, Client Services, AIGRM to play your part in that transformation. Its an opportunity to grow your skills and experience as a valued member of the team. Client Service, Accountant, AI, Management, Accounting, Account
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Tax Director - Private Client Services
Posted 2 days ago
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Join to apply for the Tax Director - Private Client Services role at Weaver
3 weeks ago Be among the first 25 applicants
Join to apply for the Tax Director - Private Client Services role at Weaver
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The Weaver Experience
Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions.
The Weaver Experience
Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions.
While our business is based in numbers, our success is truly based on people. Its why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weavers core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team, and our firm.
Learn more about our services, industry experience and culture at weaver.com.
Position Profile
Weaver is looking for talented tax leaders at the Director level to join our growing firm! A Private Client Services Director provides federal tax compliance and planning services to high-net-worth individual clients and privately held businesses.
A Weaver Tax Director is an entrepreneur who successfully creates new business for the firm and develops the next generation of Weavers leaders. The ideal candidate is a CPA with 9+ years of experience in federal tax compliance, planning, and consulting at a public accounting firm.
To be successful in this role, the following qualifications are required:
- Bachelors degree in Accounting or related field
- CPA or EA
- 9+ years of experience in federal tax compliance, planning and consulting at a public accounting firm with a focus on high-net-worth individuals, privately owned business, investment partnerships, estates, and trusts
- Technical knowledge sufficient to sell and execute engagements in multiple industries
- Masters degree in Accounting or related field
- Proven ability to manage, mentor, and develop staff
- Strong relationship management and practice development skills
- Ability to attract and service new clients and expand services to existing clients
We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm.
WeaverLEAD We Are Committed To Investing In The Strength Of Our Team. That Is Why We Have Created An Internal Leadership Coaching Program To Train Leaders To Support Other Leaders At Every Level Of The Organization. The Goal Of WeaverLEAD Is To Inspire The Growth And Development Of Our Leaders By
L eaning into the experience of exploring new ideas for each individuals growth as a leader.
E ngaging the coaching mindset at work with new ways of thinking about challenges and opportunities.
A dapting to the transformation that takes place as a result of participating in the program.
D eveloping yourself and others with coaching competencies to create a firm-wide culture of coaching.
People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individuals unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer.
Whats next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you!
Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Accounting/Auditing and Finance
- Industries Accounting
Referrals increase your chances of interviewing at Weaver by 2x
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#J-18808-LjbffrTax Director - Private Client Services
Posted 2 days ago
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Job Description
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.
We are seeking a Tax Director to join the Private Client Services (PCS) practice, able to sit in a number of our offices. We are seeking someone who thrives in a growing environment and providing clients with exceptional services.
What it Means to Work for EisnerAmper:
- You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
- You will have the flexibility to manage your days in support of our commitment to work/life balance
- You will join a culture that has received multiple top "Places to Work" awards
- We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
- We understand that embracing our differences is what unites us as a team and strengthens our foundation
- Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
- Review of tax projections, tax workpapers and tax returns. Specifically, Federal and State Individual and Fiduciary tax returns.
- Oversee and manage the tax return process including identification and resolution of tax issues
- Experience with corporation and partnership accounting and tax concepts
- Mentor, train and manage staff accountants to meet deadline and prioritize workload
- Effectively manage multiple tax engagements in a team environment, and also work independently. Identify potential opportunities for new and/or expanded client services
- Ability to lead and manage engagements, including budgeting, billing and engagement economics
- Highly proactive approach to serving clients
- Bachelor's degree in Accounting or equivalent field is required
- Public accounting experience
- CPA
- 10 + years work experience in tax compliance, specialization in individual, fiduciary, estate and gift taxation
- Master's degree in tax or equivalent field preferred
EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.
About Our Tax Team
As the largest service line within the firm, EisnerAmper's Tax Group doesn't only provide trusted and innovative tax solutions to its clients, but it creates new opportunities for employees to grow, both personally and professionally. With a range of specialties based on location and industry, employees have the flexibility to focus on the work they want to do and the autonomy to shape their careers in a fulfilling way.
A hybrid between a general tax practice and a hyper-specialized firm, our culture is based on collaboration, innovation and transparency. For us, success is defined by working together, sometimes across specialties, to provide the best tax solutions to meet our clients' unique needs.
Tax regulations and procedures are always changing, and so are we. All EisnerAmper tax employees are empowered to challenge the status quo by thinking outside the box and bringing new ideas to the table. Because when we can identify creative ways to reduce filing turnarounds or streamline compliance work, we're able spend more time conducting impactful business advisory services for our clients.
About EisnerAmper
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.
Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.
Should you need any accommodations to complete this application please email:
#LI-JB1
Preferred Location:
Iselin
For NYC and California, the expected salary range for this position is between
12000
and
25000
The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
Client Services Rep/Office Services
Posted today
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Job Description
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. br>
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge