147 Customer Service Representatives jobs in Sugar Land
Call Center Representative I
Posted today
Job Viewed
Job Description
Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.
"Nexus" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.
Purpose of the JobIs responsible for providing excellent customer service and support to customers by handling inquiries,complaints, and requests, and ensuring customer satisfaction by addressing their needs in a timely andprofessional manner. The role may assist with order processing, service information, troubleshooting,and resolving issues to maintain positive customer relationships. Strong communication skills, problem solving abilities, and a customer-centric mindset are essential for success in this role.
Job Responsibilities Follow process workflows Handle cash payments Perform billing functions Provide quality customer service Respond to inquiries Competencies Delivering High Quality Work Supporting Coworkers Communicating Effectively Serving Customers Education H.S. Diploma or GED in General Certifications Physical Requirements Office-Based Role Work Experience1 year in customer care is required.
We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.
We are an E-Verify participating employer.
IT Client Support - High Volume Call Center
Posted 2 days ago
Job Viewed
Job Description
**Introduction**
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Available Schedules (24/7 Operation):
+ Full-Time
+ 8 hour & 10 hour shifts
+ Days, Mid-Day, Evenings, Overnights
+ Weekdays and Weekends
TheAssociate Client Support Analyst (ACSA provides support for basic incident resolution and requests reported to the IT Service Desk for all HCA Organizations. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components. This call center supports a 24/7 operation.
+ Provide technical support to the end user
+ Access all available support tools and staff to resolve issues
+ Provide troubleshooting, diagnosis, and repair for end user systems
+ Collect information through constructive customer conversation
Qualifications
+ Experience with call center techniques & competency in call center tracking tools
+ Prior experience supporting customers in use of application software
+ Proficiency in using support software tools highly preferred
+ Mobile device support & Apple product support experience highly preferred
+ Understanding of Healthcare technology industry preferred
+ General desktop, basic network troubleshooting and support experience highly preferred
+ Position required high speed internet 60 MB Download and 10 MB Upload, No WiFi
+ CompTia certification helpful
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Associate Client Support Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Customer Support Associate
Posted today
Job Viewed
Job Description
Were looking for a Customer Support Associate to support the preparation and delivery of goods or services, coordinate tasks to ensure deadlines are met, and follow safety procedures and company policies. Other duties include manage daily responsibilities with a focus on quality and efficiency, gain knowledge of company offerings to better serve clients, work collaboratively across teams and departments, adapt to shifting priorities and business needs, maintain accurate records and documentation, along with respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members, assist with organizing, stocking, and general upkeep, assist with processing returns and exchanges. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available. Training is available for all motivated applicants.
Be The First To Know
About the latest Customer service representatives Jobs in Sugar Land !