167 Customer Service Representatives jobs in Thousand Oaks

Join to apply for the IT Help Desk Technician role at Naughty Dog . This position is for temporary engagement through our staffing partner DZConneX. Candidates must be authorized to work in the United States for this position. This role will be based fully on-site in Santa Monica, CA. Naughty Dog is seeking a Helpdesk Technician to join our IT team in supporting our infrastructure and development team. This position will be the first line of technical support for local and remote users. The ideal candidate will have experience assembling/repairing custom high-end PCs, technical hardware/software knowledge, exceptional customer service skills, and the ability to collaborate well in a team environment. A passion for building PCs, customer service, problem solving, and supporting cutting-edge hardware and software solutions is essential. If you're interested in supporting and learning from talented industry professionals, taking on new challenges, and contributing to Naughty Dog's growth, we would love to hear from you. What Will You Do Build custom PC workstations on-site regularly. Serve as the first point of contact for hardware and software issues. Perform remote and local troubleshooting and diagnostics. Install, modify, and repair computer hardware, software, and peripherals for users. Assist with equipment setup and deployment for local and remote users. Follow up with users and resolve issues. Document instructions and resolutions. Escalate unresolved queries appropriately. Organize and inventory IT hardware. Manage shipping and receiving of IT hardware. Coordinate movement of user equipment and servers within the office. Perform additional responsibilities as needed. What Skills Will You Use Proficiency in building PCs and working with PC hardware. Excellent client-facing customer service and communication skills. Strong troubleshooting abilities. Understanding of Microsoft Windows 10/11 OS. Proficiency in Microsoft Office 365 applications. Bonus Skills Experience with Windows 11, Ubuntu. Knowledge of Python, SQL, PowerShell, Bash. Familiarity with JIRA, Confluence, Slack, Perforce, Zendesk, Adobe Suite, EzOffice Inventory, Miro. Scripting and automation skills. Knowledge of A/V systems and live streaming hardware/software. Familiarity with Sony PlayStation hardware and peripherals. Please refer to our Candidate Privacy Notice for information on data processing and your rights. This role is eligible for benefits including medical, dental, and vision. The estimated hourly pay range is $31-$34 USD . #J-18808-Ljbffr

The Help Desk Technician will provide primary client support to Pennymac external and internal customers by taking calls, answering email, responding to tickets, answering support related questions, providing technical support for our web-based porta Technician, Help Desk, Technical Support, Help, Project Management, Client Support, Technology

Do you have a strong interest in technology? Are you self-motivated and a quick learner? If you flourish in a fast-paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, then our Technology team may well be just what you’re looking for.

Westlake Financial is the largest privately held auto finance company in the Nation.

We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).

With 30% YOY growth and assets of 24 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners. Our team is passionate about innovation, data-driven decision-making, and delivering exceptional results.

We take pride in providing online and onsite training to promote professional growth.

RESPONSIBILITIES:

• Responds to phone calls, emails and online tickets using Westlake’s ticket system
  • Documents, tracks, and monitors problems to ensure a timely resolution
  • Process new user setup and termination requests in required systems
  • Process setup requests/changes in the Servicing System
  • Troubleshoot and correct basic problems with multiple applications (either homegrown or through third-party vendors)
  • Escalate requests to the appropriate team member as needed
  • Update/modify existing reports
  • Review system logs daily and escalate errors to appropriate team members as needed
  • Log appropriate requests in vendors ticketing system
  • Performs other duties as assigned

• Strong communication skills
  • Strong organizational and problem-solving skills
  • Multi-tasking ability
  • Minimal weekend and evening support either on-call or on-site
  • PC Hardware support
  • Windows Management and troubleshooting experience
  • Microsoft Windows 7 and any related certification are a plus

• $21 per hour
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Employee Loan Assistance
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas,TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

Do you have a strong interest in technology? Are you self-motivated and a quick learner? If you flourish in a fast-paced, results-oriented environment, if you want to achieve individual success within a "team first" organization, then our Technology team may well be just what you're looking for.

Westlake Financial is the largest privately held auto finance company in the Nation.

We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).

With 30% YOY growth and assets of 24 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners. Our team is passionate about innovation, data-driven decision-making, and delivering exceptional results.

We take pride in providing online and onsite training to promote professional growth.

RESPONSIBILITIES:

• Responds to phone calls, emails and online tickets using Westlake's ticket system
  • Documents, tracks, and monitors problems to ensure a timely resolution
  • Process new user setup and termination requests in required systems
  • Process setup requests/changes in the Servicing System
  • Troubleshoot and correct basic problems with multiple applications (either homegrown or through third-party vendors)
  • Escalate requests to the appropriate team member as needed
  • Update/modify existing reports
  • Review system logs daily and escalate errors to appropriate team members as needed
  • Log appropriate requests in vendors ticketing system
  • Performs other duties as assigned

• Strong communication skills
  • Strong organizational and problem-solving skills
  • Multi-tasking ability
  • Minimal weekend and evening support either on-call or on-site
  • PC Hardware support
  • Windows Management and troubleshooting experience
  • Microsoft Windows 7 and any related certification are a plus

• $21 per hour
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Employee Loan Assistance
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas,TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

Do you have a strong interest in technology? Are you self-motivated and a quick learner? If you flourish in a fast-paced, results-oriented environment, if you want to achieve individual success within a team first organization, then our Technology team may well be just what youre looking for.

Westlake Financial is the largest privately held auto finance company in the Nation.

We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).

With 30% YOY growth and assets of 24 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners. Our team is passionate about innovation, data-driven decision-making, and delivering exceptional results.

We take pride in providing online and onsite training to promote professional growth.

RESPONSIBILITIES:

• Responds to phone calls, emails and online tickets using Westlakes ticket system
  Documents, tracks, and monitors problems to ensure a timely resolution
  Process new user setup and termination requests in required systems
  Process setup requests/changes in the Servicing System
  Troubleshoot and correct basic problems with multiple applications (either homegrown or through third-party vendors)
  Escalate requests to the appropriate team member as needed
  Update/modify existing reports
  Review system logs daily and escalate errors to appropriate team members as needed
  Log appropriate requests in vendors ticketing system
  Performs other duties as assigned

• Strong communication skills
  Strong organizational and problem-solving skills
  Multi-tasking ability
  Minimal weekend and evening support either on-call or on-site
  PC Hardware support
  Windows Management and troubleshooting experience
  Microsoft Windows 7 and any related certification are a plus

• $21 per hour
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Employee Loan Assistance
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas,TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office Assistant while also providing help desk assistance to our customer base.

On the Office Assistant side, you will be routing technicians, depositing checks, answering phones, reconciling accounts, assist in the billing, and following up with customers. On the help desk side, you will be our first level technician assisting our customers on the phone with their technical problems. You will eventually handle more complex jobs in the field.

Skills Required:

• Basic Windows AND Macintosh troubleshooting skills. Certifications a big plus.

• Basic networking knowledge

• Excellent communication skills as you will interface with our customer base on the phone.

• Extremely Organized and Detail oriented.

• Basic Quickbooks skills

• Problem solving skills

• Quick Study

You must have reliable transportation and be a US citizen (or have a green card.) This position is part-time but can easily transform to full-time with the right person. There is great advancement possibilities here in this unusual hybrid position.