298 Customer Service Representatives jobs in Wichita

Qualifications:

• Candidate must live in or near Wichita, KS.
• Bachelor's or Master's degree or equivalent experience
• 10 years of related experience defining, selling, and delivering large scale services engagements
• Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders
• Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
• Strong written and verbal communication skills

Salary range for this position is $140,000.00 to $200,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

WWT offers the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

WWT strives to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you have any questions or concerns about this posting, please email .

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

As a Client Services Executive you will lead WWT Services sales efforts with regional Fortune 500/Enterprise level customers across all verticals. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.

The Client Services Executive will grow WWT's Services business by leading the services sales process for assigned accounts and regions, including development of our services business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase. WWT's Services business consists of (but are not limited to) the following services offerings: Advisory, Lab, Supply Chain, Deployment, Strategic Staffing, Lifecycle and AppDev services. Technology areas where services are offered include: Collaboration, Data & AI, Hybrid Cloud, Network, Storage, Compute, Security, Infrastructure Modernization & Automation.

Responsibilities:

• Increase Services profitability and revenue in assigned accounts and regions.
• Develop Services business in assigned accounts and regions with some support from other team members.
• Serve as the single point of contact for sales of Services for assigned accounts and regions.
• Establish and maintain contact with assigned clients. Develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive.
• Create and develop new services opportunities in assigned accounts and regions.
• Sales Services Oversite of all programs/projects.
• Monitor and report on the services health and finances for the region.
• Opportunity tracking and forecasting.
• Forecasting future resource requirements.
• Work with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s).
• Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders.
• Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach.
• Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.
• Develop and present preliminary proposals as part of the scoping and services sales process.
• Work with any WWT internal departments as needed to create services engagements that are set up for success.
• Develop and present statements of work that are accurate, detailed, and contractually protect WWT from "scope creep" and cost overruns.
• Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately. Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.
• Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement.
• Understand structure of service delivery organizations and incorporate lessons learned into future engagements.
• Identify and develop additional services opportunities in the assigned accounts.
• Conduct difficult, customer-facing discussions to address significant scope changes.
• Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.
• Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities.

Qualifications:

• Candidate must live in or near Wichita, KS.
• Bachelor's or Master's degree or equivalent experience.
• 10 years of related experience defining, selling, and delivering large scale services engagements.
• Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders.
• Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight.
• Strong written and verbal communication skills.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $40,000.00 to 200,000.00 annually.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

About Us:
We are a professional travel services organization dedicated to making trip planning simple, seamless, and stress-free. By working with trusted travel providers, we ensure clients receive high-quality service and personalized support for every journey.

Position Overview:
We are looking for detail-oriented and customer-focused individuals to join our team as Client Services Associates / Travel. In this role, you will assist clients with their travel needs, handle reservations, and provide exceptional service from start to finish.

Key Responsibilities:

• Respond to client inquiries and assist with booking flights, hotels, cruises, and vacation packages

• Provide accurate information on travel options, destinations, and policies

• Manage reservations, itinerary changes, and special requests as needed

• Deliver excellent customer service and maintain positive client relationships

• Stay informed on travel promotions, updates, and industry trends

Qualifications:

• Strong communication and interpersonal skills

• Excellent organizational abilities and attention to detail

• Comfortable working independently in a remote environment

• Prior experience in travel, hospitality, or customer service is a plus (not required)

• Passion for travel and helping others plan memorable experiences

What We Offer:

• Remote work flexibility

• Training and professional development resources

• A supportive, collaborative team environment

• Opportunities to grow within the travel industry

• Access to travel perks and discounts (after training completion and eligibility)

Mass Markets - JobID: 49475 (Call Center Representative) As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Accurately document and process customer claims in appropriate systems.Hiring Immediately >>

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role, you'll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services.

This is an exciting opportunity to work on high-profile projects with some of the world's most recognizable brands. If you're a natural problem solver who thrives on delivering exceptional service and creating positive customer experiences, we'd love to hear from you!

Start your career with a growing team that values your potential. With our industry-leading training, you'll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

What Does Someone In This Role Actually Do?

In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Handle inbound and outbound calls professionally and efficiently.
• Resolve customer issues on the first call through effective problem-solving.
• Research and retrieve information across systems to support customer needs.
• Accurately document interactions and process claims.
• Guide customers through options to find the best solutions.
• Follow scripts, policies, and procedures while using available resources.
• Protect customer privacy and handle sensitive information appropriately.
• Escalate complex issues to the appropriate team members.
• Stay current with training, updates, and program knowledge.
• Maintain consistent attendance and adhere to scheduling requirements.

Wonder If You Are A Good Fit For This Position?

We provide comprehensive training, so if you're positive, driven, and eager to learn, you're encouraged to apply! Success in this role comes from building strong relationships and applying your training to deliver great customer outcomes.

Qualifications:

• Must be 18 years or older
• High school diploma or equivalent
• Strong communication and organizational skills
• Typing speed of 20+ WPM
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Reliable and punctual
• Skilled in troubleshooting and follow-up
• Able to multitask and self-manage effectively
• Excellent interpersonal skills

Prefer (Not Required):

• 1+ year of experience in customer service, tech support, sales, or administrative roles
• Experience in state or federal work environments

Want An Employer That Values Your Contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits That Fit Your Life:

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's

With more than 25 years in business, Apex Remodeling and Contracting is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Wichita, KS office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.

General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.

Responsibilities:

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports

Qualifications:

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications

We offer competitive pay, paid vacation, paid sick time, and professional development. Apply today to become a part of our growing team!