Client Services Representative

18512 Throop, Pennsylvania TEKsystems

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Job Description

TEKsystems is seeking a motivated and customer-focused Client Services Representative to join our team in Pittston, PA. As a Client Services Representative, you will be the first point of contact for our client's customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure that clients have a positive experience with our client's insurance products.

About Our Client: Our client is dedicated to providing small businesses with insurance solutions that are simple, affordable, and tailored to their needs. They pride themselves on their commitment to customer service and their ability to deliver high-quality insurance products.

Key Responsibilities:

  • Respond to client inquiries via phone, email, and chat in a timely and professional manner.
  • Provide detailed information about our client's insurance products and services.
  • Assist clients with policy changes, claims, and billing questions.
  • Resolve client issues and complaints with empathy and efficiency.
  • Maintain accurate records of client interactions and transactions.
  • Collaborate with other departments to ensure seamless service delivery.
  • Stay up-to-date with industry trends and our client's product offerings.

Qualifications:

  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service, preferably in the insurance industry.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Bilingual skills are a plus.

Why TEKsystems? At TEKsystems, we believe in fostering a supportive and inclusive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that values your contributions and helps you achieve your career goals.

Pay and Benefits

The pay range for this position is $19.00 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Scranton,PA.

Application Deadline

This position is anticipated to close on Aug 26, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Client Services Representative

18640 Pittston, Pennsylvania biBERK Insurance Services

Posted 4 days ago

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Job Description

biBerk, a Berkshire Hathaway company, has been experiencing substantial growth since it started.and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies. We are looking for enthusiastic service professionals to join and grow with our team!Job ResponsibilitiesThe Client Services Representative will be responsible for, but not limited to:Maintaining industry leading service standardsTimely handling of inbound calls and emailsAvailability and dependability Highly focused on a total team environmentQualificationsWe are looking for candidates with the following qualifications:Customer service experienceCurrent P&C License preferred but not requiredExperience in the insurance industryAbout UsbiBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A+ insurer.BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.Some highlights of our benefits are:Great work environment with growth opportunitySubsidized downtown parking (for in-office positions)Competitive compensationGenerous amounts of vacation and sick timeClosed on major holidays401(k) with company matchA fantastic healthcare packageTuition reimbursement after 6 months of employmentService recognition after 5 years of employmentIn accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $19.00 per hour plus commission and/or incentive pay potential. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

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Client Services Representative

18640 Pittston, Pennsylvania TEKsystems

Posted 1 day ago

Job Viewed

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Job Description

TEKsystems is seeking a motivated and customer-focused Client Services Representative to join our team in Pittston, PA. As a Client Services Representative, you will be the first point of contact for our client's customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure that clients have a positive experience with our client's insurance products.
About Our Client: Our client is dedicated to providing small businesses with insurance solutions that are simple, affordable, and tailored to their needs. They pride themselves on their commitment to customer service and their ability to deliver high-quality insurance products.
Key Responsibilities:
+ Respond to client inquiries via phone, email, and chat in a timely and professional manner.
+ Provide detailed information about our client's insurance products and services.
+ Assist clients with policy changes, claims, and billing questions.
+ Resolve client issues and complaints with empathy and efficiency.
+ Maintain accurate records of client interactions and transactions.
+ Collaborate with other departments to ensure seamless service delivery.
+ Stay up-to-date with industry trends and our client's product offerings.
Qualifications:
+ High school diploma or equivalent; college degree preferred.
+ Previous experience in customer service, preferably in the insurance industry.
+ Excellent communication skills, both verbal and written.
+ Strong problem-solving abilities and attention to detail.
+ Ability to work independently and as part of a team.
+ Proficiency in Microsoft Office Suite and CRM software.
+ Bilingual skills are a plus.
Why TEKsystems? At TEKsystems, we believe in fostering a supportive and inclusive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that values your contributions and helps you achieve your career goals.
Pay and Benefits
The pay range for this position is $19.00 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pittston,PA.
Application Deadline
This position is anticipated to close on Aug 27, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Client Services Representative

18503 Scranton, Pennsylvania TEKsystems

Posted 2 days ago

Job Viewed

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Job Description

TEKsystems is seeking a motivated and customer-focused Client Services Representative to join our team in Pittston, PA. As a Client Services Representative, you will be the first point of contact for our client's customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure that clients have a positive experience with our client's insurance products.
About Our Client: Our client is dedicated to providing small businesses with insurance solutions that are simple, affordable, and tailored to their needs. They pride themselves on their commitment to customer service and their ability to deliver high-quality insurance products.
Key Responsibilities:
+ Respond to client inquiries via phone, email, and chat in a timely and professional manner.
+ Provide detailed information about our client's insurance products and services.
+ Assist clients with policy changes, claims, and billing questions.
+ Resolve client issues and complaints with empathy and efficiency.
+ Maintain accurate records of client interactions and transactions.
+ Collaborate with other departments to ensure seamless service delivery.
+ Stay up-to-date with industry trends and our client's product offerings.
Qualifications:
+ High school diploma or equivalent; college degree preferred.
+ Previous experience in customer service, preferably in the insurance industry.
+ Excellent communication skills, both verbal and written.
+ Strong problem-solving abilities and attention to detail.
+ Ability to work independently and as part of a team.
+ Proficiency in Microsoft Office Suite and CRM software.
+ Bilingual skills are a plus.
Why TEKsystems? At TEKsystems, we believe in fostering a supportive and inclusive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that values your contributions and helps you achieve your career goals.
Pay and Benefits
The pay range for this position is $19.00 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Scranton,PA.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Client Services Representative

18702 Laflin, Pennsylvania TEKsystems

Posted 2 days ago

Job Viewed

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Job Description

TEKsystems is seeking a motivated and customer-focused Client Services Representative to join our team in Pittston, PA. As a Client Services Representative, you will be the first point of contact for our client's customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure that clients have a positive experience with our client's insurance products.
About Our Client: Our client is dedicated to providing small businesses with insurance solutions that are simple, affordable, and tailored to their needs. They pride themselves on their commitment to customer service and their ability to deliver high-quality insurance products.
Key Responsibilities:
+ Respond to client inquiries via phone, email, and chat in a timely and professional manner.
+ Provide detailed information about our client's insurance products and services.
+ Assist clients with policy changes, claims, and billing questions.
+ Resolve client issues and complaints with empathy and efficiency.
+ Maintain accurate records of client interactions and transactions.
+ Collaborate with other departments to ensure seamless service delivery.
+ Stay up-to-date with industry trends and our client's product offerings.
Qualifications:
+ High school diploma or equivalent; college degree preferred.
+ Previous experience in customer service, preferably in the insurance industry.
+ Excellent communication skills, both verbal and written.
+ Strong problem-solving abilities and attention to detail.
+ Ability to work independently and as part of a team.
+ Proficiency in Microsoft Office Suite and CRM software.
+ Bilingual skills are a plus.
Why TEKsystems? At TEKsystems, we believe in fostering a supportive and inclusive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that values your contributions and helps you achieve your career goals.
Pay and Benefits
The pay range for this position is $19.00 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wilkes-Barre,PA.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Client Solutions Banker - Call Center 1st and 2nd shift.

18503 Scranton, Pennsylvania Bank of America

Posted 1 day ago

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Job Description

Client Solutions Banker - Call Center 1st and 2nd shift.
Scranton, Pennsylvania
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
**Responsibilities:**
+ Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
+ Responds to customer inquiries and concerns, creating customized solutions
+ Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
+ Identifies client needs for licensed sales functions, making referrals to Line of Business partners
+ Quotes rates, terms, and programs for banking solutions
+ Manages risk in every business, product, and service transaction leveraging available tools
**Skills:**
+ Attention to Detail
+ Client Solutions Advisory
+ Customer and Client Focus
+ Interpret Relevant Laws, Rules, and Regulations
+ Adaptability
+ Client Experience Branding
+ Customer Service Management
+ Issue Management
+ Problem Solving
+ Active Listening
+ Business Development
+ Consulting
+ Referral Identification
+ Research
**Required Qualifications** :
+ Displays passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
+ Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays.
+ Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections, upselling and cross-selling.
+ Comfortable receiving ongoing performance feedback and coaching.
+ Comfortable with ongoing change and learning newtechnology/processes.
+ Minimum of at least an intermediate level of proficiency with computers.
+ Self-motivated with excellent organizational skills.
+ Strong decision-making and problem-solving skills.
**Desired Qualifications:**
+ Experience in the banking/financial industry.
+ Experience working in a call center.
+ Experience in retail sales.
+ Experience upselling/cross-selling over the phone
**Shifts:**
Monday, Tuesday, Friday & Saturday 9 am - 8pm (4x10)
or
Monday, Tuesday, Friday, Saturday 7:55am -6:55pm (4x10)
or
Tuesday, Wednesday, Thursday, Friday 9am - 6:30pm and Saturday 9am-1pm
or
Monday thru Friday 11am- 8 pm (2nd shift)
or
Tuesday thru Saturday - 11am -8 pm(2nd shift)
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
For Internal Employees- Participation in a work from home posture does not make you ineligible to post
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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HRBP, Manager - Retail Call Center & Mail (Wilkes Barre, PA)

18702 Laflin, Pennsylvania CVS Health

Posted 2 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Manager, HRBP - Retail Call Center & Mail**
**Description**
As the manager, HR Business Partner - Retail Call Center & Mail, you'll play a key supportive strategic role as a thought partner to aligned client leadership and the broader HRBP team. The HRBP will report directly to the Lead Director, HR Business Partner - Retail Operations and will support the Retail Call Center and Mail Operations organizations. The HRBP will be responsible for building successful relationships within all levels of the organization to proactively develop and execute human capital plans that will positively impact the company. Operating within an HRBP consulting model, the HRBP is directly, or in partnership with other HR Centers of Excellence (COE) and HR Shared Services (HRSS), responsible for supporting key talent, organizational processes and workplace practices including workforce planning, talent acquisition, performance and change management, organizational design, manager/team assimilation, compensation, talent reviews and large-scale enterprise HR initiatives. This role is hybrid and candidate must live within a commutable distance of the CVS Health Mail Facility in Wilkes Barre, PA.
**Responsibilities**
As Strategic Partner:
+ With leaders and senior HR partners/leaders develops business strategies and aligns, builds and executes the HR strategy to address the current and future direction of HR
+ Supports and delivers broad scale human resource consulting, coaching and human capital solutions to leaders and colleagues
+ Evaluates and advises on the impact of new programs/strategies and regulatory action as those items impact the attraction, motivation, development, and retention of team members.
+ Coaches and develops leaders to optimize performance
+ Develops rich talent pipelines needed to drive both current and future business needs
+ Builds a change-capable organization that helps colleagues to thrive in a constantly changing environment
+ Identifies, escalates and addresses implications of organizational change and local policy/practice initiatives
As Operations Manager:
+ Brokers consulting, project and other works with COEs, leveraging enterprise resources and expertise
+ Effectively analyze, leverage and share key insights and actions based on HR data and metrics
+ Leverages technology, tools and resources to optimize organizational effectiveness (people, process, policy)
As Cultural Ambassador:
+ Recognizes, articulates and helps shape company, client and HR team culture
+ Sustains leader focus on engagement of colleagues; recognizes trends; designs and implements HR solutions to address
+ Facilitates finding HR solutions to difficult/urgent situations
+ Facilitates dialogue and discussion to align others on values and encourage collaboration
**Required Qualifications**
+ 5+ years Human Resources, Strategy, or Project Management experience or equivalent in another similar field
+ Commutable distance of the CVS Health Mail Facility in Wilkes Barre, PA
+ Strong Communication Skills
+ Effective organization and planning skills as well as proven analytical, quantitative, and problem-solving skills
+ Ability to translate business challenges into a comprehensive HR strategy
**Preferred Qualifications**
+ Engaging and inspiring leader with ability to effectively lead through ambiguity and competing priorities
+ Strong relationship builder with enhanced capability to impact and influence at various levels in the organization
+ Reflect results-oriented project management, facilitation and consultative skills to impact and influence decision-making
+ Ability to learn quickly and demonstrate a flexible attitude in response to shifting dynamics, adversity and/or change
+ Excellent written, verbal, and strong interpersonal skills are required that include a strict attention to detail and the ability to maintain confidentiality while showing sound judgment and decision-making skills
+ Ability to manage strategic and tactical responsibilities with ease and a positive attitude, in addition to balancing competing priorities in both strategic and day
**Education**
+ Bachelors degree or equivalent experience required
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$60,300.00 - $132,600.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/18/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Distribution Center Help Desk

18434 Jessup, Pennsylvania Fastenal

Posted 9 days ago

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Job Description


Job Description

Distribution Center Help Desk

1225 Mid Valley Dr, Jessup, PA 18434

PA100 Distribution Center

Part-time Shift(s): MON TUE WED THU 2:00pm - 6:00pm
FRI 1:00pm - 5:00pm
Up to 28 hours/week

OVERVIEW:

Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Part-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality checks, and/or resolving discrepancies. Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. This is an entry-level position based out of our distribution center located at 1225 Mid Valley Dr, Jessup, PA 18434. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES:

The duties and responsibilities of this position include, but are not limited to:

o Operating computer programs, RF scanners, and printers to label product

o Assisting branches with product related questions or issues by phone, email or online support

o Performing quality checks verifying product descriptions and quantities match

o Locating orders in the warehouse

o Learning and understanding various department functions

o Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures

o Retrieving product for walk in customers at our distribution center

o Maintaining the cleanliness and organization of work area

o Complying with health, safety and sustainability rules and expectations

o Participating in activities and programs that help the company achieve health, safety and sustainability objectives

o Learning and assisting other departments within the distribution center

o Learning, passing, and practicing various environmental health and safety trainings

REQUIRED POSITION QUALIFICATIONS:

The following skills and qualifications are required for this position:

o Prior administrative/customer service experience OR industry experience and product knowledge

o Proficient written and oral communication skills

o Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy

o Proficient using Microsoft Office Suite

o Highly motivated, self directed and customer service oriented

o Demonstrate strong math aptitude, attention to detail and sense of urgency

o Exhibit strong problem solving, deductive reasoning and decision making skills

o Learn and perform multiple tasks in a fast paced environment

o Work independently as well as in a team environment

o Willingness to work a flexible schedule/extra time as needed

o Demonstrate our core values of ambition, innovation, integrity and teamwork

o Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs

o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

o Successfully pass a post offer pre-employment drug screen, background check, and previous employment verification, required by a customer/contract serviced by this location

ABOUT US:

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

PART-TIME BENEFIT:

Fastenal offers a 401(k) with an employer contribution.
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