45,830 Customer Service Roles jobs in the United States

Do you love interior design? Do you pour over the pages of the latest trend magazine and wish you could be working in that industry? Do friends and family ever ask you for decorating advice? Do you have an eye for color and fashion?

At Bassett, you can turn that talent into a career. Now might be the time for you to consider a career with Bassett Home Furnishings as a Design Consultant.

What you need: A flair for design, an outgoing personality, a polished image, and an ability to close the deal

We are looking for enthusiastic, motivated people who enjoy the relationship selling environment. We offer you the opportunity to provide unique and exciting decorating solutions to our customers.

We are seeking a dedicated and compassionate Customer Care Service representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, helping them to navigate their inquiries and concerns with expertise and empathy. The ideal candidate is not only skilled in effective communication but also possesses a strong problem-solving aptitude to ensure customer satisfaction. Your passion for helping others will be crucial as you support customers in addressing their needs through various channels, including phone, email, and live chat. You will also play a vital role in maintaining a high standard of service and representing our company's values and commitment to excellence. As a Customer Care Service representative, you will have the opportunity to build lasting relationships with customers, report feedback to improve service delivery, and contribute positively to a collaborative team environment. Whether you are addressing a simple question or resolving a complex issue, your goal will be to leave each customer with a positive impression and the assurance that their concerns are handled with utmost care. If you thrive in a fast-paced environment and are eager to make a significant difference in customer experiences, we invite you to apply and join us in our mission to deliver exceptional service.

• Handle customer inquiries and resolve issues through various communication channels
• Provide accurate information and support regarding products and services
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Document customer interactions and feedback in our CRM system
• Collaborate with team members to ensure consistent and high-quality service delivery
• Identify opportunities for process improvement and recommend enhancements
• Follow up with customers to ensure their issues have been resolved to their satisfaction

• High school diploma or equivalent; bachelor's degree is a plus
• Proven customer support experience or similar role
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficiency in using customer service software, databases, and tools
• Availability to work flexible hours, including weekends and holidays

Benefits

• Paid training
• Health/Dental/Vision coverage
• Disability
• Life Insurance
• 401(k) plan
• Tuition assistance
• Paid time off
• Generous Employee Discounts
• Work in a State-of-the Art Showroom
• Opportunity for growth and advancement

What sets Bassett apart?

Bassett's blend of style, comfort and value has been trusted for more than a century (since 1902) and makes it one of the most recognizable furniture brands in America. We've taken our craftsmanship and built a reputation of quality custom furniture. We are passionate about developing fashionable and innovative furnishings at a great value, as well as offering a number of exceptional services to meet customers' needs. We are proud of our long-standing heritage but, at the same time, squarely focused on innovating furniture retailing in the next 100 years.

Take steps now towards building a meaningful career with a growing company. Apply to join the design team at Bassett today

Bassett Furniture is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category.

EEO/AA-M/F/V/D

IND1 #LI-RS1 #ZR

The pay range for this role is:

USD per hour(Remote (Ogden, Utah, US))

USD per hour(Remote (Lehi, Utah, US))

Expected Semimonthly Salary:

$2,860.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing

General Summary

Under minimal supervision, the Customer Care & Support Supervisor oversees the daily operations of the front office to ensure the delivery of high-quality customer service. The Supervisor ensures visitors are welcomed professionally in accordance with organizational standards and plays a key role in managing document flow and front desk operations. This role works closely with leadership to support efficient administrative processes. This position is classified as regular, full-time.

This position is fully onsite and requires presence at 2 locations (Sylmar/Canoga Park)

Essential Duties and Responsibilities

Within a team environment, the Customer Care & Support Supervisor Center will perform the following responsibilities:

Staff Supervision and Operations Oversight (45%)

Customer Service and Escalation Management (20%)

Document and Call Center Oversight (30%)

Departmental Support and Policy Implementation (5%)

Job Specifications

Minimum Required

• Education: High School diploma or equivalent required
• Experience: Minimum of two years of supervisory or lead experience. Demonstrated experience providing customer service in a fast-paced, high-volume environment required.
• Technical Requirements - List specifics:
• Intermediate level skills for general computer use, including Microsoft Office products: Word, Excel, PowerPoint, Outlook.
• Travel: This position requires presence at 2 locations – the home Sylmar office and the Child Dev. Institute in Canoga. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance.
• Work schedule: Monday through Friday, following a traditional daytime work schedule. Occasional after-hours work may be available.
• Work environment: This position is fully on site in an office environment. This position requires presence at 2 locations – the Sylmar office (3 days a week on site), and at the Child Development Institute (CDI) in Canoga (2 days a week on site).
• Background & Health Clearance Requirements:
• Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting.
• Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
• Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section and/or Head Start Program Performance Standards
• Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, § , CA Health and Safety Code , and/or Head Start Program Performance Standards
• MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.
• Child Development Permit: For positions working in an educational capacity (California Education Code Sections , 44340, and 44341)
• CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code –
• Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards , Code of Federal Regulations Title 2 Grants and Agreements and

Review the job flyer for all the job details, requirements, and benefits: Customer Care Support Supervisor

At CCRC, passion and meaningful work is rewarded We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at ext. 6599 or email them

Job Advertisement (Candidate-Facing)

Customer CareFulfillment Representative – Join Our Growing Team

Do you love helping people and staying active in your work? Baker Creek Heirloom Seeds is looking for Customer CareFulfillment Representatives to support gardeners across the country. This unique role blends customer support with hands-on order fulfillment - so you'll get to help customers directly while also playing an essential part in packing and shipping their seeds and plants with care.

What you'll do:

• Answer customer questions by phone, email, and online platforms.
• Process orders, refunds, and reshipments with accuracy.
• Handpick seeds and plants from our warehouse and carefully prepare them for shipment.
• Keep records organized using our order management systems.
• Work as part of a friendly, team-focused environment.

What we're looking for:

• Friendly, professional communication skills.
• Strong organization and attention to detail.
• Ability to stand for long periods and occasionally lift up to 50 pounds.
• Comfort using computers and learning new systems.
• Ability to type at least 35–40 WPM with accuracy.
• Computer Based Customer service experience is strongly preferred and warehouse experience is a plus.

Why you'll love it here:

• Be part of a mission-driven company that helps people connect with gardening.
• A vibrant, plant-filled work environment - both in the warehouse and in customer care.
• Active, hands-on role with lots of variety in your day.
• Opportunities for growth and development in a supportive environment.

Seymour, Missouri Full-time, year-round position

If you're energetic, detail-oriented, and love helping people, this is the job for you. Apply today and help us pack the seeds of tomorrow

WHY JOIN OUR TEAM?

Embark on a rewarding career with Baker Creek Heirloom Seed Co. and contribute to preserving seed diversity and food security. We believe in the right to save, share, and trade seeds, empowering farmers, gardeners, and communities. Join us and work with a passionate team dedicated to providing nutrient-dense, delicious food for all. Apply now and grow with us

• Health Insurance – Baker Creek covers 100% of the employee cost
• DentalVision Insurance
• 401k
• Paid Time Off (PTO)

Hands-On Training

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.
• Empathy: We seek out diverse perspectives and listen to learn without judgment.
• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team: We realize our full potential when we work together towards our shared purpose.

Role Overview
The Intake Coordinator plays a vital role in assisting new patients to establish care with a LifeStance provider. This position is responsible for scheduling initial assessments, collecting necessary demographic, verifying insurance eligibility, and managing referrals and clinical history to appropriately match patients with the most suitable providers. The Intake Coordinator facilitates the initial stages of client engagement and must possess excellent interpersonal skills.

Responsibilities
Intake Department Interactions:

• Efficiently handle communications via phone (inbound and outbound), email, voicemail, faxes, and chat.
• Identify and communicate patient trends and feedback, including scheduling barriers to Intake.
• Interact with Practice Operations team as necessary to ensure proper patient matching.

New Patient Assistance

• Conduct thorough intake assessments to understand patient needs and match them with the most appropriate provider.
• Schedule initial appointments promptly and accurately with detail outlining patients' needs including talk therapy and/or medication management.
• Collect patient insurance information and run eligibility ensuring in-network benefits for matched provider.
• Obtain and verify patient clinical history, demographic details, insurance information, and eligibility.
• Collect credit card for file and maintain compliance.
• Assist new patients with portal setup and new patient paperwork.
• Process and manage referral paperwork efficiently.

Other

• Ensure all patient interactions and transactions are accurately documented in the Electronic Health Record (EHR) system.
• Proactively contact referral source, patient, and/or provider office to obtain additional information that is required to complete verification of benefits and/or prior authorizations.
• Contact existing patients to initiate new services based on internal and external referrals.
• Assist new patient with any questions regarding new patient appointments or referrals.
• Professionally and calmly assist with incoming emergency calls as appropriate and follow crisis call protocols.
• Perform additional tasks and responsibilities as assigned by management to support the overall efficiency of the intake department.
• Adhere to all relevant policies, regulations, and compliance standards throughout the intake process including HIPAA and PCI.

Compentencies & Skills

• Adaptability: Quickly learn and adapt to the intake department's processes and technology, including Electronic Health Record (EHR) systems, appointment scheduling tools, and contact center systems.
• Communication Skills: Strong verbal and written communication skills to interact effectively with patients, providers, and referral sources.
• Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Customer Service: A patient-centric approach with a strong commitment to providing exceptional customer service. empathy and compassion.
• Problem-Solving: Ability to handle complex situations and make informed decisions to resolve issues efficiently.
• Detailed Oriented: Demonstrates meticulous attention to detail, ensuring accuracy and completeness in all tasks.
• Team Player: Collaborative attitude with the ability to work well in a team-oriented environment.

Skills & Experience

• High school diploma or equivalent required; Bachelor's degree preferred.
• 2+ years of experience in a contact center environment and/or healthcare environment.
• Strong computer proficiency with knowledge of Microsoft Office, Internet, and Email.
• Prior experience working with Electronic Health Record systems (EHRs), preferred.
• Clear understanding of insurance-related terminology.
• Fluent in English, required and a professional working proficiency, in Spanish may be required.
• Quiet, distraction free, dedicated HIPAA compliant workspace in your remote office with high-speed hard-wired internet access.
• Must be able to multi-task and prioritize work in a fast-paced work environment.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

OBJETIVO DEL TRABAJO

Como " Customer Care - Export" usted será responsable de planificar y coordinar los embarques de exportación y/o importación mediante la cadena de suministros de acuerdo con los requerimientos de los clientes y los estándares de la empresa, cubrir áreas vacantes en el departamento y/o asistir en otras tareas según le sea solicitado por la gerencia. De igual forma, usted deberá asegurar la ejecución correcta de todas las tareas asociadas a los procesos de exportación para evitar cualquier tipo de errores, multas y/o sobrecostos; manteniendo un alto nivel de calidad y servicio.

ROLES Y RESPONSABILIDADES PRINCIPALES

· Creación y envío de reservas para exportación (Bookings).

· Manejo, procesamiento, envío y archivo de documentación de clientes/carga de exportación.

· Recibo y manejo de pagos de fletes de embarques.

· Planificar, dirigir y control la ejecución de procesos requeridos para la exportación.

· Auditar inventario y reservas de vehículos para exportación.

· Auditar y enviar manifiesto preliminar y final de carga.

· Manejo y envío de correspondencia de exportación (valija).

· Envío de cargo declarations a aduanas.

· Envío y manejo de reportes de exportación.

· Cubrir licencias de vacaciones/enfermedad de otros empleados en dicha oficina.

· Contribuir al esfuerzo general de las operaciones y las tareas adicionales que puedan asignarse.

REQUISITOS PRINCIPALES

· Asociado o bachillerato en comercio internacional, administración o disciplinas relacionadas.

· Conocimiento en leyes y/o regulaciones aplicables a procesos de exportación de carga.

· Capacidad para trabajar de manera independiente.

· Capacidad para mantener relaciones laborales efectivas en todos los niveles.

· Destrezas en el uso de Microsoft Office.

· Capacidad para administrar, planificar y organizar múltiples tareas.

· Habilidades de comunicación verbal y escrita demostradas.

· Calidad en la orientación y servicio al cliente.

· Destrezas de trabajo en equipo y atención al detalle.

· Adaptación positiva hacia el cambio, iniciativa y creatividad.

· Excelentes relaciones interpersonales.

· Capacidad para mantener altos grados de confidencialidad.

· Capacidad para trabajar eficazmente en un entorno acelerado.

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person

Overview
Title: Customer Care / Patient Support Specialist
SHIFT: 9:00am - 5:30pm Tuesday, Wednesday and Thursday
Location: Dallas, TX (Addison area - in office only)
The Customer Care Specialist role is a pivotal position at Catapult, responsible for ensuring a strong patient experience.
THE HOURS FOR THIS ROLE ARE normally 9:00am - 5:30pm Tuesday through Thursday (with a 30 minute lunch).
Catapult Health is transforming the delivery of preventive care through our onsite and VirtualCheckup programs. To support our expanding business, we are seeking motivated, positive, upbeat and confident Customer Care Specialists for our newly created Customer Care Team in Dallas, Texas This role will "wow" our participants with exceptional customer service.

Interested in joining our team? We are looking to hire immediately. The right candidate has an infectious personality, a desire to engage in meaningful conversation (electronic and phone), the ability to think critically on their feet in the moment and a passion for genuinely helping others while being positive and professional at all times .

How You Will Make An Impact

• Engage directly with participants who contact us for a variety of topics ranging from helping with V irtualCheckup registration to assisting i n accessing a video consultation to problem-solving when everything doesn't go as planned. (This is primarily via inbound emails , text messages and chat conversations , but also requires support of inbound and outbound phone call s, email correspondence, follow-up or other forms of communication) .
• Research and problem-solve to determine appropriate solutions for the participant and follow-up as needed to resolve issues .
• Operate with understanding, active listening, patience, empathy, and kindness to participants and Team Members alike .
• Go above and beyond to " wow " all internal and external customers . We aren't looking for someone who just wants to "check the box" on the support request – we're searching for those who can engage and think critically to find the right solution.
• Operate with a willingness to learn. We share feedback, we get feedback and we operate in a culture of being open-minded to grow . Many of our Team Members have grown into other roles in the company , so having a long-term career focus is ideal .
• Assist in processing PCP Forms, High Risk Follow-ups, and Medical Record Requests as needed to support seasonal business requirements.
• Help participants, primarily using our Zendesk and Textline platform s a s well as internal s ystems , to research solutions and document their support requests . B eing detail-oriented is critical

What You Need To Be Successful

• Strong data entry skills.
• Demonstrate excellent communication skills ( written, verbal, reading, and listening ) . Bilingual Spanish / English is a plus.
• P roven ability to maintain confidentiality and secure sensitive information .
• A bility to multi-task ( i.e. talk on the phone while navigating on the computer and taking notes) .
• Ability and flexibility to adapt to change in accordance with the business need s.
• Flexibility to shift your schedule and /or work additional hours, as needed .
• Operate with ownership, be a self-starter and have strong attention to detail .
• Proficiency with call tracking, support or other systems.
• 1 + year ( s ) working in a customer-focused environment , ideally a call center or customer care center.
• H igh school education or equivalent.
• Previous dispatch and/or customer support experience, highly preferred.
• Basic computer proficiency, required.
• Familiarity with CRM software (Salesforce) and dashboards is a plus.
• Healthcare experience with an understanding of clinic operations and patient needs, is a plus.
• Ability to work independently and in a team environment.
• Strong organizational skills and attention to detail.
• Ability and flexibility to adapt to change.
• Strong critical thinking and problem-solving skills.
• Ability to multitask and manage time effectively with strong follow-up skills.
• Dependable and reliable to maintain an exceptional attendance record; coming to work on time and understanding the impact missing work or coming in late will have on the business as well as co-workers.
• Excellent written and verbal communication and customer service skills required for internal and external communication.
• A self-motivated & self-disciplined individual with a sense of urgency.
• Quick learner with a capacity to understand how a similar situation might exist and be resolved with a similar solution.
• Strong emotional intelligence.

Who We Are
Catapult Health's Core Values are a way of life for our team members. They influence who we are and the decisions we make across the organization.

• Do What's Right: We lead by example. Our decisions are made with integrity, inclusion, dignity, and thoughtfulness.
• Work Smart and Innovate: We are thought leaders with a knack for disruption. Challenging the status quo is the name of our game.
• Be Professional: We interact with poise and awareness, fostering a culture of respectful and inclusive encounters.
• Always Empower: We rise by helping others maximize their potential and hold ourselves accountable to being our best.
• Care and Serve: We are a mission-driven business with mission-driven team members. Cultivating relationships and helping others is at the core of what we do.

Why Join Catapult Health

• Above all, join us because of our team. We are a fantastically innovative, diverse, and enthusiastic team that is passionate about making meaningful contributions toward our shared purpose: Empowering individuals to improve their health
• Competitive compensation with annual merit increases
• Employee Assistance and Engagement Platform available to team members and their immediate household family members
• 401(k) match
• Team building activities

Additional Info
Catapult Health is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Catapult Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations, absent undue hardship. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our HR team at: or dial 5 for Human Resources).

Company Overview

Legacy Flooring, LW LLC is a dedicated flooring installation company founded in 2010 by Ian Durant. With a strong commitment to craftsmanship and customer service, we strive to create lasting relationships with our clients while delivering top-notch flooring solutions.

Operations Associate - Installations & Logistics

General Purpose:

The Operations Associate - Installations & Logistics role is a key part of the Legacy team. A successful Operations Associate will facilitate exceptional customer relationships with Legacy's residential customers, subcontractor installers, and Lowe's Home Improvement business partners in a hybrid remote/work-from-home environment while also being available as needed to provide back-up support in our local warehouse. This role is best suited for highly organized individuals who wish to stay busy by balancing both administrative project management duties and physical warehouse duties. Criminal background screening is required of all final candidates for this role.

Installation Coordination Responsibilities:

• Answering inbound calls and online chats from Legacy's installers, Lowe's partners, and customers. This includes proactive follow-up and ownership.
• Being responsive in communication (responding quickly to emails, IMs, voicemail, etc.)
• Understand and clearly communicate the flow AND scope of work of a project when needed.
• Communicate by outbound phone calls, chat, and project management software (notes/comments) with Legacy's District Managers, customers, Lowe's partners and installers to ensure the installation project goes smoothly and solutions are carried through.
• Maintain customer project records by updating project information, notes, or comments with every contact.
• Resolve product or service matters by clarifying the customer's need, determining the source or cause of the matter, selecting and explaining the best solution to resolve the issue, expediting correction or adjustment, and following up to ensure resolution.
• Review installation project orders for each job or work order for accuracy, correcting any discrepancies with business partners, confirming details and scheduling needs with customers and assigning to an appropriately skilled installer utilizing computer programs, telephone systems, and online communications platforms.
• Track and communicate project status during installations including resolution of any special or additional needs to ensure 100% quality craftsmanship and customer satisfaction.
• Assists District Manager with subcontractor recruiting, and onboarding.
• Optimize installation schedules for maximum efficiency
• Confirms project completions and works with business partners and internal billing department to ensure prompt and accurate billing and payment to subcontractors.

Warehouse & Logistics Responsibilities:

• Load/unload received flooring materials (primarily carpet and pad) manually and with forklift
• Maintain detailed and organized receiving and order records for BOLs and current inventory.
• Provide supportive and friendly service to installer subcontractors.
• Accurately distribute the precise type and quantity of specific materials required for each installation project. Prepare, stage, load and unload materials to subcontractor vehicles.
• Verify correct products and quantities on-site for upcoming installation project needs. Contact sales partners to reconcile any material and/or labor discrepancies between estimates and sold jobs.
• Maintain a clean and safe work environment. Follow all safety standards and comply with policies, procedures, rules and regulations

Required and Preferred Skills and Qualifications:

(reasonable accommodations may be available for individuals with disabilities where needed)

• Keen organization and time management skills
• Good collaboration and teamwork abilities
• Excellent customer service and client relations skills
• Prior experience and understanding of flooring installation is a plus.
• Mathematical skills, discernment, and proficiency using computers, software, computer based phone systems, and other technology for customer care, project management, inventory and contract analysis purposes, understanding of database/CRM navigation.
• Expert inventory management and customer relations skills
• Effective, supportive interpersonal, verbal and written communications.
• HS diploma/GED
• Ability to operate Forklift and obtain Forklift Certification (if not already certified, we will provide certification education)
• Manually and safely lift and carry up to 75lbs repetitively.
• Lifting, kneeling, bending, reaching, twisting, pushing and pulling are continuous essential functions of the job.
• Ability to work full-time, Mon-Fri, 7am-3:30pm (with some Saturdays), or if indicated as Part-Time: Mon-Fri 7am -12pm (with some Saturdays)
• Ability to commute to and work on-site for consistent 8 hour daily shifts in our local warehouse as the need arises, sometimes on short notice, within our regular operating hours of 6:30am and 6:00pm or for remote work from home between the hours of 7:00am and 6:00pm.

Additional Notes:

Some Saturday work periodically required.

Job Type: Full-time, non-exempt.

Pay: $15.00 per hour. Eligible for period performance reviews and merit increases.

License:

• Driver's License (Required)
• Forklift Certified (Preferred)

Work Location:

• Hybrid: Work-from-home and work on-site in our warehouse as needed by the company

Pay Frequency:

• Weekly

Benefit Conditions:

• For full-time (30 or more hours per week on average) 60 day waiting period applies for medical, dental, vision. Life insurance available. Free employee assistance program.

If you're ready to make a meaningful impact in the flooring industry and help us leave a legacy of excellence, we invite you to apply for the Operations Associate - Installations & Logistics position at Legacy Flooring LW LLC

Legacy Flooring LW LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or other characteristics protected by law.

Employment with Legacy Flooring LW LLC is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Legacy Flooring LW LLC, with or without cause, with or without notice, and at any time.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Chesapeake, VA 23320

Job Description
On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow for next steps.

Are you looking for non-traditional full-time work or supplemental work/income? Do you want to work daytime hours and unsure where to work? We have the answers to your questions.

If you have a bachelor's degree and are comfortable with technology, we would love to speak with you about an exciting opportunity

Chorus Call, Inc. is a leader in worldwide audio and video conferencing, offering a full range of audio and video multipoint teleconferencing services to the international market. Satellite locations include Switzerland, Italy, South Africa, Greece, Australia, Canada, Germany and India.

Chorus Call seeks an individual on an intermittent basis to manage virtual meetings, process reservations, and provide customer service. Full time hours will be required during peak seasons, which occur in specific weeks of January – February, April – May, July – August, October – November. Work may also be available during non-peak seasons.

Responsibilities
Lead operation for high volume investor relations conferences

Take reservations

Set up and manage conferences

Use the reservations and passcode systems

Work with the satellite offices to coordinate high profile events

Establish a good rapport with customers

Interact well with other departments

Handle customer service issues

Participate in certain Operations teams (ex. transcriptions team)

Requirements
Bachelor's Degree or pursuing a Bachelor's Degree

Experience As An Admin/Executive Assistant/Teacher Or Similar Preferred
Good phone presence

Excellent communication/phone/computer skills

Must be professional with excellent interpersonal and organizational skills

Ability to learn quickly and work under pressure

We offer competitive wages and an excellent benefits package.

Chorus Call, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Auto req ID
BR

Minimum Education Required
Bachelors

Job_Category
Administrative and Support Services

City*
Pittsburgh

State*
Pennsylvania

Job Code
Technology Technology

Affiliate Sponsor
Compunetix

As a
Care Experience Specialist
, you will primarily support our customers by living our core values day in and day out. You are responsible for answering incoming calls regarding the usage of technical products. We are looking for intelligent, experienced, and energetic technical support professionals to join our customer care team.

Responsibilities:

• Interact with customers via telephone, email, or online chat to provide support and information on products / services
• Utilize interactive tools while providing support
• Ensure that appropriate actions are taken to resolve customer problems and concerns
• Capture insights from customer interactions to identify trends and emerging issues
• Report process issues that require fine-tuning/adjusting
• Product expertise: engage in ongoing training for a comprehensive understanding of all products and features
• Foster a positive and collaborative work environment by promoting open communication and teamwork

Qualifications:

• 2+ years recent tech support experience (Mac and Windows preferred)
• Have an amazing ability to explain techie things to non-techie people
• Know a little (or a lot) about money management, banking, investing, etc.
• Excellent written and verbal communication skills
• Patience, empathy, and a high energy level
• Experience with API development and integration with third-party services is preferred

What we offer

• Competitive salary and performance bonus
• Equity
• Generous healthcare benefits
• 5% matching 401(k) Plan
• Gym subsidy
• In-office free lunches and unlimited snacks
• Amazing Culture - Customer Driven
• Highly Recognizable Brand

Pay:
$22/hr - $23/hr

Location:
Tucson, AZ

Type:
Full-Time (permanent)