Customer Service Representative

97386 Eagle Point, Oregon Waste Connections

Posted 15 days ago

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Job Description

**Location:** Sweet Home, OR
**Schedule:** Monday-Friday, 8:00 AM - 5:00 PM
**Pay:** $20.00/hour. + **$0.50/hour** for bilingual applicants
+ **Full Benefits** : Medical, Dental, Vision, Life, Disability, FSA
+ **Paid holidays off & Generous PTO** .
+ **401(k) with company match**
+ Opportunities for **career growth** within a stable, nationwide company
+ A culture built on **teamwork, respect, and integrity**
**Work Environment:** On-site position (in-office only)
Are you an experienced **Call Center** **Customer Service** **Representative** looking for a better work environment, supportive team, and opportunities to grow your career?
**Sweet Home Sanitation** , a trusted Waste Connections company, is seeking a **high-energy, detail-oriented CSR** to join our Sweet Home, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!
** What You'll Be Doing:**
+ Answering high volumes of incoming calls from new and existing customers
+ Assisting with service start, changes, cancellations, and billing inquiries
+ Using company systems to input and manage customer account data
+ Resolving service issues with professionalism and accuracy
+ Coordinating with other departments to resolve issues quickly
+ Other duties as assigned.
+ Maintaining a positive, can-do attitude-even during peak call times
** What We're Looking For:**
+ **2+ years in a high-volume call center** orcustomer servicerole
+ Strong communication and problem-solving skills
+ Proficient inMicrosoft Word, Excel, andemail systems
+ Ability to type quickly and accurately (10-key experience required)
+ High school diploma or equivalent preferred
** Working Environment:**
+ Comfortable and well-lit office.
+ Individual workstations with computer, headset, and phone
+ Fast-paced, team-driven atmosphere with minimal downtime
+ Long periods of sitting,typing, and phone interaction required
** How to Apply:**
Ready to join a team that makes a difference every day?
️ Visit ** , search for the **Customer Service** **Representative - Sweet Home, OR** listing, and apply today!
**Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.**
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Customer Service Representative

97140 Eagle Point, Oregon Chevron Corporation

Posted 15 days ago

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Job Description

**Excited to grow your career?**
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
_People First, Excellence Always_
**CSI#** : **1010**
**Station Address** : **21090 SW Pacific HWY, Sherwood OR, 97140**
**Job Expectations:**
+ Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
+ Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
+ Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
+ Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
+ Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
+ Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
+ Work professionally with vendors and contractors.
+ Regular and punctual attendance is expected.
+ Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
**Essential Functions:**
+ Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
+ Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
+ Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
+ Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
+ Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
+ Actively promote store specials and other marketing programs.
+ Cross-check price of delivered goods for accuracy.
+ Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
+ Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
+ May perform other duties as assigned by management.
**Requirement/Qualifications:**
+ Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
+ Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
+ Strong attention to detail.
+ Ability to handle challenging situations professionally and exercise exceptional judgement.
+ Ability to work both independently and in team settings.
+ Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
+ Cooking/Restaurant experience preferred
**Supervisor Responsibilities:**
+ This position has no supervisory responsibilities
**Travel:**
+ Rare, limited to required training and coverage for nearby stations.
**Physical Demands Include but are not limited to:**
+ Ability to stand and walk for long periods of time on hard and uneven surfaces.
+ Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
+ Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
+ Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
+ Periodic exposure to all outdoor conditions during daylight hours.
+ Moderate exposure to walk-in coolers and freezers at 34 F or lower.
+ Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
+ Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
+ The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
**Benefits:**
+ Full-time & Part-time shifts available
+ Direct Deposit with competitive weekly pay
+ Health & Wellness packages available for purchase
+ Education reimbursement program
+ Shift Differential Pay for select shifts and job titles
+ Management Bonus Program
+ Loyalty Service time Program
+ Commuter benefit Program
Compensation Range:
$17.50 - $18.50
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at
Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.
CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
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Remote Agent Customer Service Representative

Phoenix, Oregon JobCertify

Posted today

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About the job Remote Agent Customer Service Representative


Our Common Purpose is the guiding principle that exemplifies the way we behave at Arkestro. It defines how we interact with our customers, agents, and each other to deliver the kind of exceptional customer experience that differentiates us from our competitors. Professional Training Class Start Date: October 10, 2022
  • Schedules will be assigned with start times between 7AM and 11AM PST and end times between 3:30PM and 8PM PST (start times 10AM and 2PM EST and end times 630PM and 11PM EST) Monday through Friday.**
  • At this time we are not considering applicants from CA, NJ & NY*
Responsibilities
  • Delivers expertise by identifying and analyzing agent needs to offer solutions on Safeco products and services and provide education on self-service tools.
  • Research policy, coverage and eligibility provisions
  • Upholds our client care standards by achieving individual goals on call quality, handle time, adherence, first call resolution, and reliability
  • Maintains and tracks accurate data in various computer systems.
Qualifications
  • Associates degree in a business-related field or equivalent training required.
  • Minimum of 6 months related work experience required; customer service experience or help desk preferred.
  • Ability to review, record and organize information from a variety of departments.
  • Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment.
  • Ability to handle confidential and proprietary information.
  • Proficiency with computers is mandatory; Knowledge and ability to use Microsoft office.
  • Must have a clear understanding of the organization`s policies, standards and procedures to guide customer interactions.
  • Passing Proficiency Assessments is required.
At Arkestro, our purpose is to help people embrace today and confidently pursue tomorrow. Thats why we provide an environment focused on openness, inclusion, trust and respect. Here, youll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
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Customer Support Specialist III

Phoenix, Oregon Cencora

Posted today

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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Primary Duties and Responsibilities:
  • Provide support for desktop, laptop, tablet, thin client, mobile devices, conference room technologies, and any associated peripherals and components such a thin clients, printers, fax machines, and other end-user technologies.
  • Perform advanced nth level assessment and resolution on problems, working with manufacturers/vendors as needed.
  • Coordinate problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problem
  • Provide guidance to other team members.
  • Designs and deploys EndPoint Support Processes.
  • Partner with network and systems administration teams to ensure efficient operation of the desktop computing environment.
  • May participate in R&D efforts.
  • Plans and schedules the installation and deployment projects.
  • Leads the planning, building, upgrading, and maintenance of endpoint support projects.
  • Diagnose, identify, isolate and analyze problems based on information presented by end users .
  • Resolve technical problems and answer questions by phone as necessary in support of end-user infrastructure technologies.
  • Provide highly complex maintenance and support for endpoint devices.
  • Lead multiple projects/work initiatives/tasks concurrently.
  • Alert management to recurring problems and patterns of problems that may be widespread or affecting our associates.
  • Route calls to Infrastructure Tower Leads, external vendors, and the Management Team as required.
  • Provides recommendations for end user technology based on historical problem solving and experience.
  • Participates in the setup and support of Proof of Concept (POC) initiatives and emerging technologies that are introduced into the environment.
  • Interacts regularly with other technology teams as well as external vendors for the purpose of maintaining product and system knowledge.
  • Performs related duties as assigned.
Experience and Educational Requirements: Requires broad training in fields such Computer Science, IT Management, or MSIS generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education; normally requires at least five (5) years directly related and progressively responsible experience with overall information technologies. Minimum Skills, Knowledge, and Ability Requirements:
  • 5 or more years of advanced experience working with computer technology in a business environment.
  • Desktop, laptop, tablet, thin client and mobile device hardware fundamentals.
  • Strong Strong analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
  • Ability to recognize & identify network and server access problems for end users.
  • Ability to troubleshoot and resolve issues with WAN, LAN, VPN, etc. for local and remote access events.
  • Troubleshoot and resolve issues with voice communications (i.e., PBX telephone) and voice mail systems, when possible from the Help Desk.
  • Comprehensive computer skills; Microsoft Office Software, Windows platforms, Apple iOS, Windows 7, 8, 8.1, Macintosh OS X, VM Ware, VM Fusion, Active Directory, GPO and other company and application-specific software.
  • Ability to communicate effectively both orally and in writing.
  • Ability to communicate with associates, including executive-level associates and their administrative assistants.
  • Strong teamwork and interpersonal skills
What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies
Affiliated Companies: World Courier Management Inc
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