69 Customer Service Roles jobs in Hartwell
Customer Service Representative - State Farm Agent Team Member
Seneca, South Carolina
Daniel Webber - State Farm Agent
Posted today
Job Viewed
Job Description
Job Description
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Job Description
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- License reimbursement
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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0
Customer Service Representative - State Farm Agent Team Member
Seneca, South Carolina
Lewis Patterson - State Farm Agent
Posted today
Job Viewed
Job Description
Job Description
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Job Description
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- License reimbursement
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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1
Call Center Representative
Seneca, South Carolina
ProComm
Posted today
Job Viewed
Job Description
Job Description
Job Posted by ApplicantPro
Job Description
Part Time Call Center Representative – ProComm
Location: Seneca, SC
ProComm is hiring Part-Time Call Center Representatives to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes. This is an in-office position.
No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success.
What You'll Do:
- Professionally handle incoming calls.
- Greet callers with a polite, pleasant tone.
- Accurately gather and relay required information.
- Verify and enter details precisely into our system.
What We're Looking For:
- A welcoming voice with an upbeat tone.
- Strong English communication (spelling, grammar).
- Computer skills in a Windows environment.
- Reliable attendance.
- Typing speed of 35+ WPM.
- Availability to work one weekend day per week.
Compensation: $18 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.
Shifts:
- Part-Time
- Various shifts - evenings and weekends
- Must be available to work a weekend day (Sat or Sun each week)
- Training will last one week. On your second week, you will move to your new set schedule.
Ready to start a rewarding career journey? Apply today!
ProComm is an Equal Opportunity Employer.
Job Posted by ApplicantPro
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2
Bilingual Customer Support Associate
29623 Iva, South Carolina
Techtronic Industries North America, Inc.
Posted 24 days ago
Job Viewed
Job Description
**Job Description:**
Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drive our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and b growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a **Bilingual Customer Service Representative.** We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.
REQUIREMENTS:
+ Must be Bilingual in English & Spanish
+ High School Education or equivalent.
+ Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
+ b written and verbal skills.
+ Ability to communicate well with callers using a clear understanding voice.
+ Ability to professionally handle irate callers and high stress situations.
+ Excellent phone skills.
+ Ability to satisfy consumers and end users with minimal request for management intervention.
+ Proficient with Microsoft Word and Excel, Access would be a plus.
RESPONSIBILITIES:
+ Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
+ Verify and authorize warranty coverage for all callers.
+ Provide helpful direction to callers dealing with warranty & non-warranty service.
+ Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
+ Provide callers with location to purchase parts & receive repair service.
+ Work with internal customer on warranty claims, stock issues, lost or damaged freight.
+ Enter orders, provide pricing and stock availability and status of order to all customers.
+ Other duties as assigned.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call . This number is only for technical accessibility issues, not general employment or job posting inquiries.
Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drive our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and b growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a **Bilingual Customer Service Representative.** We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.
REQUIREMENTS:
+ Must be Bilingual in English & Spanish
+ High School Education or equivalent.
+ Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
+ b written and verbal skills.
+ Ability to communicate well with callers using a clear understanding voice.
+ Ability to professionally handle irate callers and high stress situations.
+ Excellent phone skills.
+ Ability to satisfy consumers and end users with minimal request for management intervention.
+ Proficient with Microsoft Word and Excel, Access would be a plus.
RESPONSIBILITIES:
+ Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
+ Verify and authorize warranty coverage for all callers.
+ Provide helpful direction to callers dealing with warranty & non-warranty service.
+ Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
+ Provide callers with location to purchase parts & receive repair service.
+ Work with internal customer on warranty claims, stock issues, lost or damaged freight.
+ Enter orders, provide pricing and stock availability and status of order to all customers.
+ Other duties as assigned.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call . This number is only for technical accessibility issues, not general employment or job posting inquiries.
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3
Guest Service Representative
29622 Starr, South Carolina
Paragon Hotel Company
Posted 14 days ago
Job Viewed
Job Description
Description:
Principle Responsibilities & Position Purpose:
Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Understands and implements the mission statement, values, and culture at all times.
Pre-Requisites (Requirements):
-1+ years of experience in customer service at a branded hotel preferred
-High School diploma or equivalent of the same
-Must display professionalism and have characteristics of honesty and trustworthiness
-Must have excellent attendance and be punctual
Work Environment & Context:
-Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
-Must be able to stand for eight hours, bend, stretch, and reach
-Work schedule varies and may include occasionally working on
-Holidays, weekends, and evenings. Long hours sometimes required
-Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Requirements:
Required Knowledge, Skills, and Abilities:
Knowledgeable in:
-Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts
-Frequent Stay Program
-Reservations procedures including cancellations and "walking" guest
-Phone etiquette and answering procedures
-Be able to answer inquires of local shopping, dining, entertainment, and travel directions
-Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new procedures, and events
-Manager on Duty functions when necessary or as scheduled
Skills:
-Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment, and make change
Abilities:
-Multi task, detail oriented, remain service centric
-Communicate with guests, co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using log books
-Manage time effectively
-Assist with guest issues with professionalism maintaining hospitable attitude.
Additional Info:
Essential Functions:
-Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
-Promote and sell services/amenities of the hotel.
-Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
-Be aware of potential sales leads and contacts through guest interaction. Report information to the appropriate individual.
-Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
-Check all credit cards for validity before the end of the shift.
-Learn and utilize PMS, if applicable.
-Ensure all cash, check, and miscellaneous departments are in balance at shifts end.
-Adheres to hotel policies regarding the use of cash banks, drop/deposit logs, etc.
-Assist in other areas: cleanliness of property wherever assistance is needed for guest satisfaction.
-Help maintain a clean and professional lobby, dining area: dusting, vacuuming, cleaning tables, etc.
-Have a thorough working knowledge of emergency procedures.
-Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
-Report any unusual occurrences or requests to the manager.
-Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
-Where applicable, follow approved laundry procedures; ensure understanding of operation of washers and dryers. -Assist with folding linen according to proper standards.
-Utilize Service Recovery Log and other necessary communication logs from shift to shift.
-Meets and exceeds guest expectations by providing service and teamwork
-Other duties as assigned or as indicated on letter of offer.
Positions for Possible Future Advancement:
The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Once that is achieved, the individual may qualify to be promoted to a Guest Service Manager.
Principle Responsibilities & Position Purpose:
Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Understands and implements the mission statement, values, and culture at all times.
Pre-Requisites (Requirements):
-1+ years of experience in customer service at a branded hotel preferred
-High School diploma or equivalent of the same
-Must display professionalism and have characteristics of honesty and trustworthiness
-Must have excellent attendance and be punctual
Work Environment & Context:
-Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
-Must be able to stand for eight hours, bend, stretch, and reach
-Work schedule varies and may include occasionally working on
-Holidays, weekends, and evenings. Long hours sometimes required
-Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Requirements:
Required Knowledge, Skills, and Abilities:
Knowledgeable in:
-Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts
-Frequent Stay Program
-Reservations procedures including cancellations and "walking" guest
-Phone etiquette and answering procedures
-Be able to answer inquires of local shopping, dining, entertainment, and travel directions
-Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new procedures, and events
-Manager on Duty functions when necessary or as scheduled
Skills:
-Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment, and make change
Abilities:
-Multi task, detail oriented, remain service centric
-Communicate with guests, co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using log books
-Manage time effectively
-Assist with guest issues with professionalism maintaining hospitable attitude.
Additional Info:
Essential Functions:
-Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
-Promote and sell services/amenities of the hotel.
-Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
-Be aware of potential sales leads and contacts through guest interaction. Report information to the appropriate individual.
-Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
-Check all credit cards for validity before the end of the shift.
-Learn and utilize PMS, if applicable.
-Ensure all cash, check, and miscellaneous departments are in balance at shifts end.
-Adheres to hotel policies regarding the use of cash banks, drop/deposit logs, etc.
-Assist in other areas: cleanliness of property wherever assistance is needed for guest satisfaction.
-Help maintain a clean and professional lobby, dining area: dusting, vacuuming, cleaning tables, etc.
-Have a thorough working knowledge of emergency procedures.
-Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
-Report any unusual occurrences or requests to the manager.
-Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
-Where applicable, follow approved laundry procedures; ensure understanding of operation of washers and dryers. -Assist with folding linen according to proper standards.
-Utilize Service Recovery Log and other necessary communication logs from shift to shift.
-Meets and exceeds guest expectations by providing service and teamwork
-Other duties as assigned or as indicated on letter of offer.
Positions for Possible Future Advancement:
The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Once that is achieved, the individual may qualify to be promoted to a Guest Service Manager.
View Now
4
Customer Service Associate
30662 Royston, Georgia
Roses Discount Stores
Posted today
Job Viewed
Job Description
Summary
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
View Now
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