Customer Service Representative

31403 Fort Stewart, Georgia Robert Half

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Description
We are looking for a dedicated and personable Customer Service Representative to join our team in Savannah, Georgia. This contract position focuses on delivering exceptional customer service while supporting key projects and responsibilities. If you have strong communication skills and enjoy assisting customers, this role is perfect for you.
Responsibilities:
- Respond promptly to customer inquiries through inbound and outbound calls.
- Provide clear and effective resolutions to customer issues or concerns.
- Maintain an attentive and empathetic approach when handling customer interactions.
- Document customer interactions and transactions accurately in the system.
- Follow company guidelines and procedures to ensure compliance and quality service.
- Contribute to team goals by meeting or exceeding individual performance metrics.
Requirements - Proven experience in a call center or customer service environment.
- Strong communication skills, both verbal and written.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in order entry and database systems.
- Comfortable handling inbound and outbound calls with professionalism.
- Excellent problem-solving skills and attention to detail.
- Familiarity with customer service principles and practices.
- High school diploma or equivalent required. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

Richmond Hill, Georgia Canady's

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Job Description

Job Description

Customer Service Representative (CSR) - High Volume Call Center - Full Time!

JOIN OUR BUSY TEAM! CANADY'S

We are currently searching for a highly talented Customer Service Representative in Richmond Hill, GA! Are you someone that provides service with a smile? Do you enjoy working with people and building rapport? Are you looking for a career with a growing company with many advancement opportunities?

Then come join our team! Bi-LINGUAL a PLUS!

Canady's is looking for friendly and enthusiastic Customer Service Representatives (CSRs) to convert incoming service requests into booked appointments for field technicians. This position is the first line of communication for existing and new customers and serves a key role in establishing and building customer relationships and providing a positive impression of the company and the services provided. This full-time position requires schedule flexibility and includes some pre-scheduled night and weekend shift work.

Essential Job Functions:

  • Quickly and efficiently answer and handle high-volume customer calls each shift
  • Conveys a positive impression of the company while establishing and building long-term customer relationships
  • Answers all calls with a sense of urgency while providing superior customer service at all times
  • Communicate professionally and effectively with Dispatch and Service teams to ensure proper customer handling
  • Successfully converts customer requests (calls and internet) for service into booked appointments that meet or exceed the customer’s expectations
  • Correctly addresses customer needs by quickly identifying the best path to resolution, and taking action
  • Capture and distribute customer concerns to the appropriate service team(s).
  • Accurately collects and enters all necessary customer information into the day service database
  • Contributes to the department and company's success by meeting and exceeding all performance objectives
  • Maintains performance proficiency by staying current on all updates and process changes
  • Proactively identify areas for process change to improve customer-handling procedures
  • Work cross-functionally with dispatchers and other departments to ensure the customer is satisfied

Qualifications:

  • A positive, friendly, and helpful demeanor
  • Self-starter with a strong self-accountability mindset in achieving set individual and team goals
  • Superior communication (oral, written, and over the phone)
  • A self-starter who will thrive working independently and on a team
  • Good listener, empathetic, and customer focused
  • Problem-solving with the ability to prioritize
  • Organized
  • Ability to multi-task with attention to detail
  • Proficiency with computers, especially Microsoft Office software
  • Sales experience a plus

Experience/Education:

  • High School Diploma or equivalent required, associates and college degrees preferred.

Compensation:

  • $17 hourly.

Schedule: 11:30am-8:00pm Monday-Friday with rotating Saturdays.

Benefits:

  • Competitive Dental, Vision, and Healthcare Plans
  • 401(k) matching
  • Short-Term and Long-Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays
  • Employee Assistance Program (EAP)

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

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Customer Service Representative - Savannah Airport

31403 Fort Stewart, Georgia Enterprise Mobility

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**Overview**
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
National and Alamo has exciting opportunities for full time Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays $18.20 / hour plus potential bonuses and is located at the Savannah International Airport (SAV): 400 Airways Ave Savannah, GA 31408.
We offer:
+ Paid time off
+ Consistent full time 40 hour per week schedule
+ Employee discount
+ Retirement savings plan including 401k with matching profit sharing
+ Health Insurance
+ Life Insurance
+ Dental Insurance
+ Vision Insurance
+ Training and development
The schedule available is:
+ 40 hours per week
+ Must have open availability including days, evenings, and weekends
**Responsibilities**
+ Meet and greet customers in a professional, friendly, and timely manner
+ Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
+ Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
+ Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
+ Place outgoing calls for callback management, and miscellaneous calls as assigned
+ Assist to assess condition of rental upon return
+ Notify Management of any known customer problems
+ Notify Management of any known vehicle problems and any required vehicle maintenance
+ Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must have a minimum of 1 year prior customer service retail or administrative support experience
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related conviction on driving record in the past 5 years
+ Must be at least 18 years of age
+ High School Diploma or G.E.D. required
+ Must have open availability including days, evenings, and weekends
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.
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Representative, Customer Service

31313 Hinesville, Georgia LCI

Posted 19 days ago

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Permanent

Representative, Customer Service

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

  • EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
  • BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. 
  • SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. 
  • SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Customer Service Representative is to provide customer service with customer recognition to everyone.

LOCATION AND SCHEDULE

Jacksonville, FL - On-Site

Monday-Friday 7:30 AM – 4:00 PM (can vary based on store)

KEY RESPONSIBILITIES

  • Responsible for all customer service functions with customer recognition and interface the most critical element.
  • Accurate computerized checkout
  • Requires excellent communication skills

  • Requesting and identifying material from the warehouse and shelf stocking.
  • Store cleanliness both in and outside.
  • Other duties as requested by Manager and/or Assistant Manager

QUALIFICATIONS

  • High school graduate with one year relevant work experience.

  • Basic retail knowledge.  Accuracy with computerized checkout systems.

  • Requires excellent communication skills.
  • Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.

PHYSICAL DEMANDS

  • While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.

WORK ENVIRONMENT

  • The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why LCI?

  • Purpose-driven company driven by principles, not profit
  • Reach your highest potential: upward mobility, rewarded through hard work
  • Competitive salary and compensation
  • Basic Life Insurance at no cost to the employee
  • 401(k) with match and Surplus-Sharing Plans
  • Health, Dental, and Vision Insurance
  • Ten paid holidays annually
  • Paid Time Off (PTO)
  • On-site Health and Wellness program
  • Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Supervisor, Medicare Pharmacy Operations/Call Center

31403 Fort Stewart, Georgia Molina Healthcare

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**Job Description**
**Job Summary**
Leads and supervises team of pharmacy call center and operations staff responsible to ensure that members have access to medically necessary prescription drugs. Contributes to overarching pharmacy strategy for optimization of medication related health care outcomes, and quality cost-effective member care.
**Job Duties**
+ Hires, trains and manages a team of pharmacy technicians, pharmacy service representatives, and/or pharmacy internal monitors who support processes involved with the review of non-formulary drugs or other drugs requiring prior authorization.
+ Supervises pharmacy daily unit operations to ensure prompt and appropriate processing of requests for non-formulary or prior authorized required drugs.
+ Ensures that average phone call handle time, average speed to answer, and average hold time are compliant with Centers for Medicare and Medicaid Services (CMS) regulations.
+ Ensures that adequate staffing coverage is present at all times of operation.
+ Assists pharmacy leadership with monitoring and oversight of Molina's contracted Pharmacy Benefit Manager (PBM) for pharmacy contractually delegated functions.
+ Responsible for key performance indicators (KPI) reporting to compliance department on a monthly basis.
+ Participates, researches, and validates materials for both internal and external program audits.
+ Acts as liaison to internal and external customers to ensure prompt resolution of identified issues.
+ Assists pharmacy leadership in the collection and tabulation of data for reporting purposes and maintains files of confidential information submitted for review.
+ Assures that activities and processes are compliant with CMS and National Committee of Quality Assurance (NCQA) guidelines and Molina policies and procedures.
+ Participates in the daily workload of the department, performing Technician and/or Representative duties as needed.
+ Interviews with potential technician and service representative job applicants and provides hiring recommendations to Manager or Director.
+ Provides coaching for the technicians and representatives and helps identify and provide for training needs, in collaboration with pharmacy leadership.
+ Communicate effectively with practitioners and pharmacists.
+ Collaborates with and keeps pharmacy leadership apprised of operational issues, including staffing resources, program and system needs.
+ Assists with development of and maintains policies and procedures as needed.
+ Participates in the development of programs designed to enhance preferential or required targeted drugs or supplies.
**Job Qualifications**
**Required Qualifications**
+ At least 4 years of experience in pharmacy, managed care, Pharmacy Benefit Management (PBM) or health care, or equivalent combination of relevant education and experience.
+ Knowledge of prescription drug products, dosage forms and usage.
+ Proficiency in Microsoft Office programs (Word, Excel, MS Teams, and Outlook).
+ Strong written and verbal communication skills.
+ Excellent customer service skills.
**Preferred Qualifications**
+ Supervisory/Leadership experience.
+ Pharmacy Tech experience.
+ Certified Pharmacy Technician (CPhT) and/or state pharmacy technician license (state specific if state required). If licensed, license must be active and unrestricted in state of practice.
+ Health care delivery and pharmacy prior authorization experience
+ Knowledge of or experience with decision analysis and data analysis tools, such as SQL, Microsoft Access and Excel.
+ Call Center experience.
To all current Molina employees, **i** f you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $55,706.51 - $96,558 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Customer Support Resource Agent

31314 Fort Stewart, Georgia ALONJA Enterprises LLC

Posted 443 days ago

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Job Description

Join Our Remote Customer Service Team and Make an Impact!

Are you a passionate problem-solver with a flair for providing exceptional customer support? Do you thrive in a remote work environment and enjoy connecting with people from around the world? If so, we have the perfect opportunity for you!

 We are seeking remote Customer Service Specialists to join our dynamic team. As a Customer Service Specialist, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive experience.

Benefits

What We Offer:

●    Competitive remote work compensation package

●    Flexible work hours to suit your lifestyle

●    Extensive training and support to excel in your role

●    Opportunity to grow and advance within the organization

A collaborative and inclusive work culture that values your contributions  What You'll Bring:

●    Excellent communication skills and a friendly demeanor

●    A passion for helping others and exceeding customer expectations

●    Ability to multitask and prioritize in a fast-paced environment

●    Proficiency in written and spoken English (additional languages are a plus)

●    Previous customer service experience is preferred but not required

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Customer Service Associate

31545 Jesup, Georgia Roses Discount Stores

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Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

Retail store environment where extended periods of standing are required

Retail store stockroom environment subject to fluctuations in temperature

Frequent lifting and maneuvering of merchandise and displays.

Exposure to dust and extreme temperatures while unloading trailers.

Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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