162 Customer Service Roles jobs in Pooler

The Ben Silver Corporation, a fine apparel retailer based in Charleston, is seeking a Customer Service Representative to assist customers by phone, email, and in-store at our offices located at 149 King Street in Historic Downtown Charleston. This is a full-time in person role that requires availability for at least two Saturdays per month.

Responsibilities include:

• Assisting customers with product questions, orders, and returns
• Processing transactions with accuracy and attention to detail
• Coordinating with purchasing and warehouse teams to ensure smooth fulfillment
• Upholding the company’s standard of service and professionalism

Qualifications:

• Strong communication skills and a professional demeanor
• Organized, detail-oriented, and comfortable in a fast-paced setting
• Previous customer service or retail experience preferred

What we offer:

• Paid time off and health insurance
• Provided parking at our offices at 149 King Street
• Employee discounts on our fine clothing and accessories
• A collaborative workplace and hands-on experience in luxury retail

Charleston, South Carolina

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.

Charleston - 997 Morrison Drive, Suite 402

Our Growth, Your Opportunity

At Maymont Homes, our success starts with putting residents first. We're expanding to bring clean, safe, attractive, and affordable housing to more families across new markets. With over 20,000 homes, multiple build-to-rent communities, and more on the horizon, we're not just a leader in the single-family rental space, we're a company that truly cares about the people and communities we serve.

As a division of Brookfield, Maymont Homes is growing fast and making an impact. Join us to shape a brighter future for our residents while advancing your career with a purpose-driven team.

Primary Responsibilities:

The Customer Service Representative is primarily responsible for daily communication with customers for inquiries or requests pertaining to service status, reporting, or general support needs.

• 2+ years of experience in customer service-related positions.
• High School Diploma or equivalent.
• Over the phone sales and/or customer service experience in a call center environment.
• Strong written and verbal communication skills.
• Ability to multi-task in a fast-paced, high-call volume work environment.
• Ability to prove critical thinking and problem-solving concepts.
• Ability to be courteous in demanding situations and de-escalate callers.
• Intermediate knowledge of Word, Excel and PowerPoint; advanced preferred.
• Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multi-task.
• Experience adhering to a specific work schedule environment, including in-office operation, weekends and holidays, based on business need.
• Reliable transportation to meet schedule work environment.

Essential Job Functions:

• In a call center type environment, responsible for daily communication with customers for inquiries or requests pertaining to service status, reporting, or universal support needs.
• Responsible for diagnosing customers' needs and solving them in the same point of contact.
• Provide basic information of our homes as well as company processes and procedures to our customers.
• Daily interaction with cross-functional teams and departments to ensure customer requirements are met.
• Resolve critical customer support issues in a timely manner.
• All other duties and responsibilities as assigned.

Our Mission "We Positively Impact the Lives in the Communities We Serve". We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Weekly Bonus Potential
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Weekly Bonus Potential
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

The Ben Silver Corporation, a fine apparel retailer based in Charleston, is seeking a Customer Service Representative to assist customers by phone, email, and in-store at our offices located at 149 King Street in Historic Downtown Charleston. This is a full-time in person role that requires availability for at least two Saturdays per month.

Responsibilities include:

• Assisting customers with product questions, orders, and returns
• Processing transactions with accuracy and attention to detail
• Coordinating with purchasing and warehouse teams to ensure smooth fulfillment
• Upholding the companys standard of service and professionalism

Qualifications:

• Strong communication skills and a professional demeanor
• Organized, detail-oriented, and comfortable in a fast-paced setting
• Previous customer service or retail experience preferred

What we offer:

• Paid time off and health insurance
• Provided parking at our offices at 149 King Street
• Employee discounts on our fine clothing and accessories
• A collaborative workplace and hands-on experience in luxury retail

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

You must be living in the United Kingdom (UK) with the right to work in the UK to be considered for this role. This is a home based position open only to UK Based candidates.

The role of the Customer Service Advisor is to co-ordinate and oversee the day-to-day operation of the Remote Assessment Centre, managing sessions to optimise productivity and customer service, remotely interacting with all customers and associate third parties, and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.

Qualifications & Experience

• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.

• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
  Proven ability to make logical and solid decisions.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

24,570.00

Maximum Salary

£

24,570.00

At Maymont Homes, our success starts with putting residents first. We're expanding to bring clean, safe, attractive, and affordable housing to more families across new markets. With over 20,000 homes, multiple build-to-rent communities, and more on the horizon, we're not just a leader in the single-family rental space, we're a company that truly cares about the people and communities we serve. As a division of Brookfield, Maymont Homes is growing fast and making an impact. Join us to shape a brighter future for our residents while advancing your career with a purpose-driven team.

The Customer Service Representative is responsible for handling daily customer inquiries related to service status, support needs, and general information. This role requires professionalism, clear communication, and the ability to resolve issues efficiently, often at first contact.

Disclaimer: This job may involve the use of personally owned equipment to perform work duties remotely

• 2+ years of experience in customer service or call center environments
• High School Diploma or equivalent
• Strong verbal and written communication skills
• Proven ability to de-escalate challenging conversations professionally
• Critical thinking and problem-solving skills
• Ability to manage high call volume and multitask in a fast-paced setting
• Detail-oriented and deadline-driven
• Intermediate Microsoft Word, Excel, and PowerPoint skills (advanced preferred)
• Willingness to work a set schedule that may include weekends and holidays
• Reliable transportation for in-office attendance

• Answer inbound customer calls, emails, and requests in a high-volume call center environment
• Provide accurate information regarding company processes, home availability, and service updates
• Resolve customer issues promptly and professionally, aiming for first-call resolution
• Collaborate with internal departments to meet customer needs
• Maintain accurate documentation of all customer interactions
• Perform other duties as assigned
• Other duties, as assigned by supervisor or leadership team

• Call Answer Rate: Maintain a minimum 95% inbound call answer rate to ensure availability and responsiveness.
• Call Documentation Accuracy: Log 95% of all customer interactions with complete and accurate notes in the system.
• First Contact Resolution: Resolve at least 90% of customer inquiries during the initial interaction, minimizing the need for follow-up.
• Ticket Resolution Time: Respond to and close 90% of email or callback requests within 48 hours of receipt.
• Quality Assurance: Maintain a QA score of 90% or above based on call evaluations for professionalism, accuracy, and adherence to process.
• Customer Satisfaction (CSAT): Support efforts to improve customer satisfaction by delivering courteous, timely, and solution-oriented service

Why work for Maymont Homes? Our Mission "We Positively Impact the Lives in the Communities We Serve". We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.