General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, July 30, 2025
City
Brownsville
State
TX
Country
United States
Working time
Full-time
206 Customer Service Roles jobs in Weslaco
Customer Service Representative
78501 Mcallen, Texas
TTEC
Posted 15 days ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative working in our site in McAllen, TX,** you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll **
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months or more of customer services experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
**What You Can Expect **
+ Supportive of your career and professional development
+ An inclusive culture and community-minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $17 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative_
**Location:** _TX-McAllen_
**Requisition ID:** _045WT_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll **
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months or more of customer services experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
**What You Can Expect **
+ Supportive of your career and professional development
+ An inclusive culture and community-minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $17 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative_
**Location:** _TX-McAllen_
**Requisition ID:** _045WT_
View Now
0
Customer Service Representative – Healthcare
78592 Santa Maria, Texas
Maximus
Posted today
Job Viewed
Job Description
Description & Requirements
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.
Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Work/Life Balance Support: Flexible schedules that meet your lifestyle!
- Competitive Compensation:
o $15.00/hr. + 10% shift differential for evening shifts
o $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Future Planning : 401k with company match
- Career Growth: A supportive environment with career development and promotional opportunities
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Meaningful Work with Impact: No cold calling, sales, or collection calls required!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #CSRroles #BrandEngBilAug #QRflyerbrn #CCOallreqs #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
View Now
1
Customer Service Representative – Healthcare
78552 Combes, Texas
Maximus
Posted today
Job Viewed
Job Description
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, July 30, 2025
City
Brownsville
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.
Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Work/Life Balance Support: Flexible schedules that meet your lifestyle!
- Competitive Compensation:
o $15.00/hr. + 10% shift differential for evening shifts
o $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Future Planning : 401k with company match
- Career Growth: A supportive environment with career development and promotional opportunities
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Meaningful Work with Impact: No cold calling, sales, or collection calls required!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #CSRroles #BrandEngBilAug #QRflyerbrn #CCOallreqs #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
View Now
2
Customer Service Representative – Healthcare
78586 San Benito, Texas
Maximus
Posted today
Job Viewed
Job Description
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, July 30, 2025
City
Brownsville
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.
Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Work/Life Balance Support: Flexible schedules that meet your lifestyle!
- Competitive Compensation:
o $15.00/hr. + 10% shift differential for evening shifts
o $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Future Planning : 401k with company match
- Career Growth: A supportive environment with career development and promotional opportunities
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Meaningful Work with Impact: No cold calling, sales, or collection calls required!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #CSRroles #BrandEngBilAug #QRflyerbrn #CCOallreqs #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
View Now
3
Customer Service Representative – Healthcare
78586 San Benito, Texas
Maximus
Posted 1 day ago
Job Viewed
Job Description
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, July 30, 2025
City
Brownsville
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.
Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Work/Life Balance Support: Flexible schedules that meet your lifestyle!
- Competitive Compensation:
o $15.00/hr. + 10% shift differential for evening shifts
o $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Future Planning : 401k with company match
- Career Growth: A supportive environment with career development and promotional opportunities
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Meaningful Work with Impact: No cold calling, sales, or collection calls required!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #CSRroles #BrandEngBilAug #QRflyerbrn #CCOallreqs #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
View Now
4
Customer Service Representative – Healthcare
78592 Santa Maria, Texas
Maximus
Posted 1 day ago
Job Viewed
Job Description
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, July 30, 2025
City
Brownsville
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.
Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Work/Life Balance Support: Flexible schedules that meet your lifestyle!
- Competitive Compensation:
o $15.00/hr. + 10% shift differential for evening shifts
o $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Future Planning : 401k with company match
- Career Growth: A supportive environment with career development and promotional opportunities
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Meaningful Work with Impact: No cold calling, sales, or collection calls required!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #CSRroles #BrandEngBilAug #QRflyerbrn #CCOallreqs #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
View Now
5
Customer Service Representative – Healthcare
78552 Combes, Texas
Maximus
Posted 1 day ago
Job Viewed
Job Description
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, July 30, 2025
City
Brownsville
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.
Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Work/Life Balance Support: Flexible schedules that meet your lifestyle!
- Competitive Compensation:
o $15.00/hr. + 10% shift differential for evening shifts
o $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Future Planning : 401k with company match
- Career Growth: A supportive environment with career development and promotional opportunities
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Meaningful Work with Impact: No cold calling, sales, or collection calls required!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #CSRroles #BrandEngBilAug #QRflyerbrn #CCOallreqs #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
View Now
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6
Customer Service Representative - Onsite
78501 Mcallen, Texas
Teleperformance USA
Posted 15 days ago
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our McAllen, TX location.**
**Your Responsibilities**
**As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to address their questions and/or concerns.**
+ **Calmly attempt to resolve and de-escalate any issues.**
+ **Escalate interactions when necessary and appropriate.**
+ **Respond to requests for assistance and/or possible processing payments.**
+ **Track all call related information for auditing and reporting purposes.**
+ **Provide feedback on call issues.**
+ **Upsell if required.**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 35 words per minute.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our McAllen, TX location.**
**Your Responsibilities**
**As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to address their questions and/or concerns.**
+ **Calmly attempt to resolve and de-escalate any issues.**
+ **Escalate interactions when necessary and appropriate.**
+ **Respond to requests for assistance and/or possible processing payments.**
+ **Track all call related information for auditing and reporting purposes.**
+ **Provide feedback on call issues.**
+ **Upsell if required.**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 35 words per minute.**
+ **Entry-level network troubleshooting:**
+ **Ability to set up home Wi-Fi network.**
+ **Ability to set up and configure router or switch.**
+ **Core proficiency with a laptop or desktop computer.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
View Now
7
Logistics Customer Service Representative
78577 Pharr, Texas
ManpowerGroup
Posted 15 days ago
Job Viewed
Job Description
Our client, a leading logistics company, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer service department supporting incoming and outgoing shipments. The ideal candidate will have excellent customer service skills, data entry experience, and be fluent in Spanish to effectively communicate with customers.
**Job Title:** Logistics Customer Service Representative
**Location:** Pharr, TX
**Pay Rate:** $11/hr
**What's the Job?**
+ Provide exceptional customer service to customers regarding incoming and outgoing shipments
+ Enter data accurately and efficiently into the system
+ Communicate effectively with customers in Spanish
+ Resolve customer inquiries and complaints in a timely and professional manner
+ Collaborate with team members to ensure customer satisfaction
**What's Needed?**
+ High school diploma or equivalent
+ Minimum of 1 year of customer service experience
+ Fluent in Spanish and English
+ Strong data entry skills with attention to detail
+ Ability to work in a fast-paced environment and handle multiple tasks simultaneously
**What's in it for me?**
+ Opportunity to work for a leading logistics company
+ Opportunity for growth and advancement within the company
+ Collaborative and supportive work environment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:** Logistics Customer Service Representative
**Location:** Pharr, TX
**Pay Rate:** $11/hr
**What's the Job?**
+ Provide exceptional customer service to customers regarding incoming and outgoing shipments
+ Enter data accurately and efficiently into the system
+ Communicate effectively with customers in Spanish
+ Resolve customer inquiries and complaints in a timely and professional manner
+ Collaborate with team members to ensure customer satisfaction
**What's Needed?**
+ High school diploma or equivalent
+ Minimum of 1 year of customer service experience
+ Fluent in Spanish and English
+ Strong data entry skills with attention to detail
+ Ability to work in a fast-paced environment and handle multiple tasks simultaneously
**What's in it for me?**
+ Opportunity to work for a leading logistics company
+ Opportunity for growth and advancement within the company
+ Collaborative and supportive work environment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
View Now
8
Customer Service Representative - Overnight Shift
78501 Mcallen, Texas
TTEC
Posted 1 day ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative working an overnight shift on site in McAllen, TX,** you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll **
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months or more of customer services experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
+ Availability of working overnight shifts
**What You Can Expect **
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $19 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative - Overnight Shift_
**Location:** _TX-McAllen_
**Requisition ID:** _047SR_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll **
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months or more of customer services experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
+ Availability of working overnight shifts
**What You Can Expect **
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $19 per hour plus performance bonus opportunities
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative - Overnight Shift_
**Location:** _TX-McAllen_
**Requisition ID:** _047SR_
View Now
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