68,094 Customer Service Sectors jobs in the United States

Job Description

Salary: $75,000 - $100,000 per year

Ready for a Rewarding Management Career Change? (Bemidji, MN)

Tired of the same old routine? Motor Works Auto Repair in Bemidji, MN, a part of a thriving network of independent auto shops, is offering a fantastic opportunity for a talented service industry manager like you to step into a new and stable career!

No automotive experience? No problem! We're looking for your expertise in restaurant management, hospitality, retail, or customer service leadership. We'll provide the training to help you excel in the auto industry.

Imagine this:

• Stable Pay & Benefits: Competitive pay, bonuses, 100% company-paid health benefits, paid time off, and retirement plans.
• Say Goodbye to Weekends! Enjoy a consistent Monday-Friday schedule with no late nights or weekend shifts.
• Grow Your Career: We'll invest in your training and development, allowing you to utilize your leadership and customer service skills in a new industry.
• Join a Great Team: Be part of a company that values its employees, offering long-term stability, work-life balance, and a supportive environment.

If you're a natural leader with a passion for customer service and problem-solving, we want to hear from you!

Apply now and take the first step towards a fulfilling management career at Motor Works Auto Repair!

About Us: EMCOR Services/ Aircond, is the largest commercial and industrial heating, ventilating, and air-conditioning (HVAC) service company in the Southeast. For more than 80 years, Aircond has designed and delivered comprehensive HVAC solutions to Field Technician, HVAC, Coordinator, Industry, Service Manager, Technician, Technology, Retail

We are seeking a dedicated and friendly Customer Service Representative to join our team at Climate Control Systems of Greenwood INC. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and professional manner.

• Answer incoming customer inquiries via phone, email, and in-person
• Assist customers with product information, pricing, and orders
• Resolve customer complaints and issues in a timely and efficient manner
• Process returns, exchanges, and refunds according to company policies
• Maintain accurate customer records and documentation

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office and CRM software

If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team at Climate Control Systems of Greenwood INC!

Position Overview

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
• Provide information regarding company services, project updates, and general support inquiries.
• Assist clients and vendors in navigating company processes, documentation, and service requests.
• Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
• Track, log, and follow up on customer requests in line with company service standards.
• Escalate complex issues to appropriate departments while maintaining ownership of resolution.
• Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
• Ensure compliance with company policies, procedures, and safety standards in all communications.
• Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
• Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
• Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
• Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
• Excellent problem-solving and organizational skills.
• A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

• Competitive compensation and benefits package.
• Remote work flexibility with opportunities for professional growth.
• Training and development programs to enhance skills and career advancement.
• The opportunity to be part of a global leader in engineering and construction projects.

TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and ensuring a positive experience for our clients. This role requires effective communication skills, a strong ability to handle inquiries, and a commitment to resolving customer issues efficiently.

Duties

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Process and manage customer accounts with attention to detail.
• Maintain records of customer interactions and transactions through data entry.
• Collaborate with team members to improve service delivery and client experience.
• Utilize Microsoft Office applications for documentation and reporting purposes.
• Demonstrate strong phone etiquette while engaging with customers.

Skills

• Proficiency in English; multilingual or bilingual skills are highly desirable.
• 2-3 years of recent Call Center experience is required !
• Strong communication skills with the ability to convey information clearly and effectively.
• Own internet is required.
• Must be flexible to work 1st or 2nd shift, with one Saturday out of a month.
• Excellent typing skills (35 wpm) with attention to detail for accurate data entry.
• Strong analytical skills to assess customer needs and provide appropriate solutions.
• Proficient computer skills, including knowledge of Microsoft Office Suite. We invite motivated individuals who are passionate about delivering excellent customer service to apply for this exciting opportunity.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Work from home

Work Location: Remote

Customer Service Representative Job Description

A Customer Service Representative interacts with customers to provide information, resolve issues, and promote products or services. They are the primary point of contact for customers, addressing inquiries, complaints, and feedback.

Primary Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide accurate information about products or services
- Process customer transactions and manage accounts
- Identify and escalate complex issues to senior staff or specialized teams

Essential Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Proficiency in customer relationship management (CRM) software and other technology tools
- Strong attention to detail and organizational skills

Roles & Responsibilities:
- Handle customer complaints and provide solutions
- Build sustainable relationships with customers through open and interactive communication
- Meet sales targets and call handling quotas
- Keep records of customer interactions and maintain accurate documentation
- Collaborate with internal teams to resolve customer issues and improve overall customer experience

Education Requirements:
- High school diploma or equivalent required
- Associate's or bachelor's degree in business, communications, or related field preferred
- 1-2 years of experience in customer service or related field

Day-to-Day Duties:
- Respond to customer inquiries and resolve issues
- Provide product or service information to customers
- Process customer transactions and manage accounts
- Identify opportunities to upsell or cross-sell products or services
- Maintain knowledge of products or services and stay up-to-date on industry trends

The job description provides a clear overview of the Customer Service Representative role, highlighting key responsibilities, essential skills, and education requirements.

We are seeking a friendly, solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing a positive experience with our brand. The ideal candidate is empathetic, patient, and committed to customer satisfaction.

• Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
• Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions
• Maintain detailed and accurate customer records using CRM tools or ticketing systems
• Escalate unresolved issues to the appropriate internal teams when necessary
• Provide information about products, services, policies, and promotions
• Follow up with customers to ensure their issues are resolved
• Meet individual and team performance metrics (e.g., response time, resolution time, satisfaction score)
• Maintain a positive, empathetic, and professional attitude toward customers at all times

• High school diploma or equivalent (Associate or Bachelor's degree a plus)
• Proven experience in a customer service role (retail, call center, or online)
• Excellent verbal and written communication skills
• Strong problem-solving and multitasking abilities
• Proficiency with customer service software, CRM platforms, or help desk systems (e.g., Zendesk, Freshdesk, Salesforce)
• Ability to stay calm under pressure and handle challenging situations