5764 Customer Service jobs in California

• Creating an excellent service experience for our customers
• Representing the brand positively
• Providing prompt service and quality products
• Maintaining a clean and comfortable environment
• Upholding all operational standards.

• A strong commitment to excellent customer service and food quality
• A knack for providing top-notch interactive service to our customers
• Previous experience
• A desire to work in a supportive fun work environment

• Competitive salary: $19.0-20.00/Hour
• Employee growth opportunities
• A daily loaf of bread

A client of Insight Global is looking for Customer Service Representative to serve as the primary interface with our customers. This position will be responsible for acquiring inbound calls and emails, accessing the nature of the calls, and creating work orders in the IFS system.

Receive high volume inbound calls/emails, identify the nature of the calls and emails and document all information according to standard operating procedures.

Create work orders for service requests and relay information to appropriate dispatchers.

Obtain and accurately enter new customer information into the IFS system.

Distribute new customer form to accounts receivable manager for approval.

Maintain customer database master files.

Manage and distribute customer complaints accordingly.

Any other duties and responsibilities as assigned by the Manager.

6-month contract to hire

Compensation: $41,000.00 - $49,000.00

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

HVAC or similar industry experience

Experience with creating work orders for service requests or any experience with work orders
3-5 years data entry and call center experience or Administration experience coming from a high call volume environment

Ability to handle a fast-paced environment

Detailed orientated, ability to multitask and possesses great organizational skills

Must be able to utilize a headset and computer terminal and navigate through multiple systems to input and retrieve information

Comfortable with Microsoft Windows environment including Excel and Word

Excellent writing and verbal communication skills

• Handle inbound and outbound calls with customers regarding product information, inquiries, and issue resolution
• Maintain a high level of customer satisfaction by resolving complaints or concerns efficiently
• Provide accurate information regarding products, services, and promotions
• Update customer records and data in the system
• Assist in processing orders and returns
• Follow company policies and procedures to ensure quality service
• Collaborate with team members and supervisors to improve customer service strategies
• Meet or exceed performance targets, including call handling time and customer satisfaction ratings

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 1+ year of experience in a customer service or call center environment preferred
• Strong verbal communication and interpersonal skills
• Ability to handle challenging customer situations with patience and professionalism
• Excellent problem-solving abilities
• Basic computer skills with the ability to learn new systems quickly
• Bilingual (English/Spanish) is a plus

• Competitive salary with opportunities for performance-based raises
• Professional development and growth opportunities within the company
• Health insurance options
• Paid time off and holidays
• 401(k) plan
• A positive, supportive, and inclusive work environment

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We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

General Function: This person will be the first point of contact for customers who have general inquiries, concerns, or requests regarding their solar and home improvement loans. This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties and Responsibilities:

• Promptly answer all incoming calls in a professional and friendly manner and determine the nature of the caller's request
• Provide outstanding service by answering questions and assisting with a wide range of support related to their solar system or loan application
• Assist customers with payment and billing questions
• Communicate and coordinate with internal departments as needed
• Follow up on customer interactions
• Perform customer identity verifications
• Document customer interactions with concise and detailed account notes
• Adhere to all Dividend policies and procedures
• Other projects and duties as assigned

Minimum Knowledge and Skills Required:

• Bilingual (English/Spanish) preferred but not required
• Must be available to work evenings and weekends and potentially in a remote work environment (position is local to San Diego, CA)
• At least six months recent call center experience required
• High school graduate or equivalent
• Able to multi-task while providing accurate, efficient and exceptional service
• Excellent communication skills and a positive demeanor
• Proven organizational skills and ability to prioritize
• Experience with CRM required (salesforce preferred)
• Analytical and data driven
• Ability to work well independently
• Excellent interpersonal and communication skills

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

NOW HIRING: Customer Service & Client Relations Associate

At Voyager Consultants, we distinguish ourselves by fostering a fun work environment while consistently delivering exceptional results for clients across various industries. We prioritize the all-around development of their marketing specialists through inspiring and results-driven training programs. Our company is committed to the continuous growth of its associates, offering immersive training to help them gain experience in their new careers. We value our diverse team, strong camaraderie, and focus on productivity and efficiency to achieve client success.

At Voyager Consultants, we believe that every connection counts - especially the human ones. That’s why we’re looking for people-first individuals to join our growing team as Customer Service & Client Relations Associates. If you have a warm voice, an eye for detail, and a passion for helping others, this could be the role that launches your telecom career!

In this role, you’ll be the first person they see when they begin their journey with Frontier. Your role is more than just guiding them through our products; you’re ensuring that every step of the enrollment process is smooth, supportive, and simple.

The Duties of a Customer Service & Client Relations Associate:

Welcome new customers with empathy and enthusiasm, ensuring they feel valued and informed from the very start.

Guide individuals and families through the enrollment process for Frontier’s internet, phone, and streaming services.

Answer questions clearly and confidently, ensuring customers feel secure and well-informed.

Personalize solutions based on customer needs and recommend products and services that add value to their lives.

Troubleshoot minor concerns during onboarding to ensure a smooth transition and an exceptional first impression.

Document interactions accurately and maintain detailed records of customer enrollments in CRM systems.

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department. Uses professional concepts and business acumen. Works on problems of moderate complexity, diversification or expense. Normally receives little instruction on day-to-day work, general instructions on new projects or assignments.

Include the following. Other duties may be assigned.

• Responds to customer inquiries regarding RMA's and RMA Status requests including services and exchanges
• Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer. Maintain database with statuses of returned materials and accounts for return inventory including repairs, replacements, and delivery.
• Meets and exceeds customer's service expectations. Solicits sale of new or additional services.

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
• Project Management Communicates changes and progress.
• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Responds promptly to customer needs; Meets commitments.
• Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork Gives and welcomes feedback; Supports everyone's efforts to succeed.
• Business Acumen - Understands business implications of decisions.
• Ethics - Treats people with respect.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Judgment - Includes appropriate people in decision-making process.
• Motivation Demonstrates persistence and overcomes obstacles.
• Planning/Organizing Prioritizes and plans work activities; Uses time efficiently.
• Professionalism Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity Completes work in a timely manner; Strives to increase productivity.
• Safety and Security - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Initiative - Seeks increased responsibilities; Asks for and offers help when needed.
• Innovation Generates suggestions for improving work.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Minimum of 5-10 years of experience in a similar position required. One year certificate from college or technical school preferred and/or equivalent related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to speak effectively to customers or employees of organization.

Mathematical Skills: Ability to calculate figures and amounts such as discounts and percentages

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have a general knowledge of Microsoft Office.

Salary Range: $42,800.00-$57,100.00

Pay Transparency The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.

Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.