1439 Customer Service jobs in La Puente
Full-Time Bilingual Retail Sales Associate
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Job Description
We are seeking dedicated and enthusiastic Full-Time Bilingual Retail Sales Associates to join our dynamic team! If you are passionate about providing excellent customer service and enjoy helping others, we want to hear from you.
As part of our team, you will enjoy a range of employment benefits including:
- Accrued vacation time
- Sponsored healthcare & welfare benefits
- 401(k) retirement plan
Qualifications:
- High School Diploma or equivalent
- Experience in Sales Associate or Retail Sales
- Fluency in English and Spanish
- Bilingual skills
Join us in creating a positive shopping experience for our customers and take the next step in your career!
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Customer Service Representative
Posted 7 days ago
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Job Description
Hitfigure is an online marketplace where franchised car dealers compete to buy used cars directly from consumers. We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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