560 Customer Support jobs in Peoria

• Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls).
• Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges.
• Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time.
• Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja.
• Other duties as assigned.

• 2+ years of customer service experience in a fast-paced or high-volume environment.
• High school diploma or GED required; Associate or Bachelor's degree preferred.
• Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively.
• Resiliency: You're always ready to learn new things and apply your knowledge to make an impact.
• Critical thinking: You have a knack for making smart decisions on the fly.
• Ability to handle phone calls/casework for up to 10 hours a day
• Ability to read, write, speak, and understand English

• Starting Pay: $0/hr
• At 4 Months: 21/hr
• At 6 Months: 22/hr
• After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ( 0.50) every 90 days.

• Competitive base pay PLUS performance-based compensation opportunities
• 401(k) retirement plan with Carvana matching contributions
• Opportunity for overtime during peak seasons
• Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future

• "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed
• Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one
• Extensive internal growth and professional development opportunities to help you reach your full potential

• 100% company-paid healthcare premiums for comprehensive medical coverage
• Dental and vision benefits to care for your overall health
• Wellness programs focused on supporting your mental, physical, and financial health
• Pet care savings program because we know your furry friends are family too!

• Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond
• 9 company-paid holidays, including your birthday, because we celebrate you!

AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER

Job Summary:

The Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The Customer Support Specialist coordinate's the movement of freight via all modes of transportation.

Essential Functions:

• Will be required to perform data entry tasks.
• Will maintain accurate information and data to be used by clients, other employees, and vendors.
• Receive orders from client and other Cardinal departments.
• Assist others in coordinating movement of goods from shipper to destination within parameters required by customer.
• Confirming carriers are legally permitted to transport freight, commodity, weight, and dimensions.
• Notifying customer if shipment requirements are not be able to be met, if there is an issue with any portion of the shipment affecting pick up or delivery or any other incidents in transit negatively impacting the performance requirements of shipment.
• Work with other staff members to make decisions based on best course of action and circumstances on a shipment by shipment basis maintain service standards, profitability, and fairness to customers and to vendors.
• Providing customers and vendors with actual pertinent shipment detail, i.e. location of the drivers, expected ETA's, etc.; relaying information in a clear, concise, and accurate manner at all times.
• Maintaining a constant sense of urgency moving freight without sacrificing accuracy for speed.
• As a Cardinal Logistics representative, create a pleasant atmosphere for employees, customers, carriers, and other vendors-making Cardinal Logistics an easy, pleasurable company to do business with.
• Other duties as assigned.

• High School Diploma or equivalent.
• Three months to one year of experience within the industry.
• Must have thorough knowledge of Outlook, Word, Excel, PowerPoint and the ability to adapt to our other operating systems.
• Heavy phone work will be required along with faxes and e-mails.
• Ability to communicate effectively via telephone, fax, and e-mail.
• Must have excellent interpersonal skills, verbal, and written.
• Must have excellent customer service skills.

Join Our Team as a Healthcare Customer Support Specialist!

Are you passionate about helping others and providing exceptional service? We are looking for dedicated Customer Service Representatives to assist individuals in navigating their healthcare journeys effectively. Our team plays a crucial role in supporting vulnerable communities and ensuring they understand their healthcare benefits.

Location: On-site in Phoenix, AZ

Starting Pay: $17.42/hr plus a $50 new hire bonus and potential bonuses exceeding 1,800!

Schedule: Limited-Service Full-Time positions available. Shifts may include evening and night hours with a 10% differential for shifts worked between 7 p.m. and 5 a.m.

Why Work With Us:

• Comprehensive training provided to prepare you for success.
• Robust compensation package, including health benefits, tuition reimbursement, and a 401(k) plan with company match.
• Flexible schedules to support work-life balance.
• Enjoy meaningful work with no cold calls, sales, or collections.

Essential Responsibilities:

• Provide top-notch customer service for inquiries via multiple channels.
• Utilize a computerized system to track information and troubleshoot basic inquiries.
• Maintain up-to-date knowledge of client regulations and policies.
• Assist callers with applications and follow standard operating procedures to ensure compliance with privacy rules.

Minimum Qualifications:

• High School diploma or equivalent, with 6 months of customer service experience.
• Ability to communicate clearly and professionally in English.
• Team-oriented with excellent organizational skills.
• Must be willing to work on-site in Phoenix, AZ.

Maximus is proud to be an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other legally protected characteristics.

Join Our Team as a Healthcare Customer Support Specialist!

Are you passionate about helping others and providing exceptional service? We are looking for dedicated Customer Service Representatives to assist individuals in navigating their healthcare journeys effectively. Our team plays a crucial role in supporting vulnerable communities and ensuring they understand their healthcare benefits.

Location: On-site in Phoenix, AZ

Starting Pay: $17.42/hr plus a $50 new hire bonus and potential bonuses exceeding 1,800!

Schedule: Limited-Service Full-Time positions available. Shifts may include evening and night hours with a 10% differential for shifts worked between 7 p.m. and 5 a.m.

Why Work With Us:

• Comprehensive training provided to prepare you for success.
• Robust compensation package, including health benefits, tuition reimbursement, and a 401(k) plan with company match.
• Flexible schedules to support work-life balance.
• Enjoy meaningful work with no cold calls, sales, or collections.

Essential Responsibilities:

• Provide top-notch customer service for inquiries via multiple channels.
• Utilize a computerized system to track information and troubleshoot basic inquiries.
• Maintain up-to-date knowledge of client regulations and policies.
• Assist callers with applications and follow standard operating procedures to ensure compliance with privacy rules.

Minimum Qualifications:

• High School diploma or equivalent, with 6 months of customer service experience.
• Ability to communicate clearly and professionally in English.
• Team-oriented with excellent organizational skills.
• Must be willing to work on-site in Phoenix, AZ.

Maximus is proud to be an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other legally protected characteristics.

Join Our Team as a Healthcare Customer Support Specialist!

Are you passionate about helping others and providing exceptional service? We are looking for dedicated Customer Service Representatives to assist individuals in navigating their healthcare journeys effectively. Our team plays a crucial role in supporting vulnerable communities and ensuring they understand their healthcare benefits.

Location: On-site in Phoenix, AZ

Starting Pay: $17.42/hr plus a $50 new hire bonus and potential bonuses exceeding 1,800!

Schedule: Limited-Service Full-Time positions available. Shifts may include evening and night hours with a 10% differential for shifts worked between 7 p.m. and 5 a.m.

Why Work With Us:

• Comprehensive training provided to prepare you for success.
• Robust compensation package, including health benefits, tuition reimbursement, and a 401(k) plan with company match.
• Flexible schedules to support work-life balance.
• Enjoy meaningful work with no cold calls, sales, or collections.

Essential Responsibilities:

• Provide top-notch customer service for inquiries via multiple channels.
• Utilize a computerized system to track information and troubleshoot basic inquiries.
• Maintain up-to-date knowledge of client regulations and policies.
• Assist callers with applications and follow standard operating procedures to ensure compliance with privacy rules.

Minimum Qualifications:

• High School diploma or equivalent, with 6 months of customer service experience.
• Ability to communicate clearly and professionally in English.
• Team-oriented with excellent organizational skills.
• Must be willing to work on-site in Phoenix, AZ.

Maximus is proud to be an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other legally protected characteristics.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Primary Duties and Responsibilities:

• Provide support for desktop, laptop, tablet, thin client, mobile devices, conference room technologies, and any associated peripherals and components such a thin clients, printers, fax machines, and other end-user technologies.
• Perform advanced nth level assessment and resolution on problems, working with manufacturers/vendors as needed.
• Coordinate problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problem
• Provide guidance to other team members.
• Designs and deploys EndPoint Support Processes.
• Partner with network and systems administration teams to ensure efficient operation of the desktop computing environment.
• May participate in R&D efforts.
• Plans and schedules the installation and deployment projects.
• Leads the planning, building, upgrading, and maintenance of endpoint support projects.
• Diagnose, identify, isolate and analyze problems based on information presented by end users .
• Resolve technical problems and answer questions by phone as necessary in support of end-user infrastructure technologies.
• Provide highly complex maintenance and support for endpoint devices.
• Lead multiple projects/work initiatives/tasks concurrently.
• Alert management to recurring problems and patterns of problems that may be widespread or affecting our associates.
• Route calls to Infrastructure Tower Leads, external vendors, and the Management Team as required.
• Provides recommendations for end user technology based on historical problem solving and experience.
• Participates in the setup and support of Proof of Concept (POC) initiatives and emerging technologies that are introduced into the environment.
• Interacts regularly with other technology teams as well as external vendors for the purpose of maintaining product and system knowledge.
• Performs related duties as assigned.

Experience and Educational Requirements:

Requires broad training in fields such Computer Science, IT Management, or MSIS generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education; normally requires at least five (5) years directly related and progressively responsible experience with overall information technologies.

Minimum Skills, Knowledge, and Ability Requirements:

• 5 or more years of advanced experience working with computer technology in a business environment.
• Desktop, laptop, tablet, thin client and mobile device hardware fundamentals.
• Strong Strong analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to recognize & identify network and server access problems for end users.
• Ability to troubleshoot and resolve issues with WAN, LAN, VPN, etc. for local and remote access events.
• Troubleshoot and resolve issues with voice communications (i.e., PBX telephone) and voice mail systems, when possible from the Help Desk.
• Comprehensive computer skills; Microsoft Office Software, Windows platforms, Apple iOS, Windows 7, 8, 8.1, Macintosh OS X, VM Ware, VM Fusion, Active Directory, GPO and other company and application-specific software.
• Ability to communicate effectively both orally and in writing.
• Ability to communicate with associates, including executive-level associates and their administrative assistants.
• Strong teamwork and interpersonal skills

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

At Cencora, our team members are essential to our mission of creating healthier futures for all. If you are passionate about making a difference in the health sector, we invite you to join our innovative company and contribute to improving lives everywhere. Apply now to be part of our dedicated team!

Primary Duties and Responsibilities:

• Provide comprehensive support for a variety of devices including desktops, laptops, tablets, thin clients, mobile devices, and associated peripherals.
• Conduct advanced assessments and resolutions on technical issues, collaborating with manufacturers and vendors when necessary.
• Coordinate problem-solving efforts across various departments and deliver expert guidance on diagnosing and resolving issues.
• Mentor and support fellow team members.
• Design and implement EndPoint Support Processes effectively.
• Collaborate with network and systems administration teams to optimize desktop computing operations.
• Engage in research and development initiatives as needed.
• Plan and oversee installation and deployment project schedules.
• Lead endpoint support projects, including planning, building, upgrading, and maintenance tasks.
• Diagnose and analyze user-reported problems with endpoints.
• Resolve technical issues and field inquiries via phone to support end-user infrastructure technologies.
• Deliver expert maintenance and support for endpoint devices.
• Manage multiple projects and initiatives simultaneously.
• Notify management of recurring issues and trends that could impact associates.
• Direct calls to Infrastructure Tower Leads, external vendors, and the Management Team as necessary.
• Provide recommendations for end-user technologies drawing from past experiences and troubleshooting history.
• Assist in setting up and supporting Proof of Concept initiatives and new technologies.
• Maintain regular communication with other tech teams and external vendors to stay updated on product and system knowledge.
• Perform related tasks as assigned.

Experience and Educational Requirements:

A bachelor’s degree in Computer Science, IT Management, or a related field is generally required, along with at least five (5) years of progressively responsible experience in information technology.

Minimum Skills, Knowledge, and Ability Requirements:

• Five or more years of advanced experience with computer technology in a corporate setting.
• Strong understanding of desktop, laptop, tablet, thin client, and mobile device hardware.
• Exceptional analytical and problem-solving skills to assess business challenges and devise viable solutions.
• Ability to identify and troubleshoot network and server access issues for end users.
• Adept at resolving WAN, LAN, VPN, and other connectivity issues for both local and remote access.
• Experience troubleshooting voice communication systems, such as PBX and voicemail.
• Solid computer skills including proficiency in Microsoft Office, various Windows operating systems, Apple iOS, and familiarity with VM platforms.
• Effective verbal and written communication abilities.
• Strong interpersonal skills with the capability to engage with associates at all levels, including executives.
• A collaborative team player with a positive attitude.

We provide a competitive compensation package and benefits, fostering a truly inclusive culture that supports our team members' personal and professional growth. Our extensive offerings include medical, dental, and vision care, as well as wellness programs addressing physical, emotional, financial, and social health. These programs support working families and include backup dependent care, adoption assistance, and paid parental and caregiver leave. We believe in investing in your growth through training programs, mentorship opportunities, and community engagement.

Cencora is committed to equal employment opportunities for all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other classification protected by law. We maintain a workplace free from harassment and discrimination, ensuring all recruitment, training, compensation, benefits, promotions, and transfers comply with these principles.

Cencora is dedicated to providing reasonable accommodations for individuals with disabilities in the employment process, consistent with legal requirements.

Affiliated Companies: World Courier Management Inc

About the job Customer Support Specialist - Remote

Our experts are the only 100% association label extra perks business around the world. Along with a customer base that consists of over 40,000 associations and also associations around the globe, our team have actually provided services for providing both supplemental and also permanent advantages to unwearied loved ones for over 60 years.

Daily activities feature Inbound and also outbound contacting, preparing sessions, performing discussions to members of alliances that request our perks, simple pc know-how, finishing the important paperwork, quality assurance, and leadership development.

Qualifications:

Excellent verbal interaction abilities

Have outstanding customer association and also interaction skills

Upbeat & favorable mindset along with wonderful electricity

Interacts properly with folks and teams

Maintains good customer relationships

Customer Support and/or Customer Purchases experience favored

Interacts efficiently along with all levels of management and staff members

Team player

Officially authorized to work in the US/Canada/United Kingdom

Perks:

Complete Advantages

One hundred% remote control work

Flexible job routine along with option to operate coming from home

Weekly wages and also performance-based regular monthly incentives

Odds to get a free of cost trip for you and also a guest to the Bahamas, Cancun, Sin City, as well as other fantastic sites for an annually firm convention

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Primary Duties and Responsibilities:

• Provide support for desktop, laptop, tablet, thin client, mobile devices, conference room technologies, and any associated peripherals and components such a thin clients, printers, fax machines, and other end-user technologies.
• Perform advanced nth level assessment and resolution on problems, working with manufacturers/vendors as needed.
• Coordinate problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problem
• Provide guidance to other team members.
• Designs and deploys EndPoint Support Processes.
• Partner with network and systems administration teams to ensure efficient operation of the desktop computing environment.
• May participate in R&D efforts.
• Plans and schedules the installation and deployment projects.
• Leads the planning, building, upgrading, and maintenance of endpoint support projects.
• Diagnose, identify, isolate and analyze problems based on information presented by end users .
• Resolve technical problems and answer questions by phone as necessary in support of end-user infrastructure technologies.
• Provide highly complex maintenance and support for endpoint devices.
• Lead multiple projects/work initiatives/tasks concurrently.
• Alert management to recurring problems and patterns of problems that may be widespread or affecting our associates.
• Route calls to Infrastructure Tower Leads, external vendors, and the Management Team as required.
• Provides recommendations for end user technology based on historical problem solving and experience.
• Participates in the setup and support of Proof of Concept (POC) initiatives and emerging technologies that are introduced into the environment.
• Interacts regularly with other technology teams as well as external vendors for the purpose of maintaining product and system knowledge.
• Performs related duties as assigned.

• 5 or more years of advanced experience working with computer technology in a business environment.
• Desktop, laptop, tablet, thin client and mobile device hardware fundamentals.
• Strong Strong analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to recognize & identify network and server access problems for end users.
• Ability to troubleshoot and resolve issues with WAN, LAN, VPN, etc. for local and remote access events.
• Troubleshoot and resolve issues with voice communications (i.e., PBX telephone) and voice mail systems, when possible from the Help Desk.
• Comprehensive computer skills; Microsoft Office Software, Windows platforms, Apple iOS, Windows 7, 8, 8.1, Macintosh OS X, VM Ware, VM Fusion, Active Directory, GPO and other company and application-specific software.
• Ability to communicate effectively both orally and in writing.
• Ability to communicate with associates, including executive-level associates and their administrative assistants.
• Strong teamwork and interpersonal skills