155,576 Customer Support Specialists jobs in the United States

Customer Service/Sales Support

We are a family-owned company based in Louisville, Kentucky that believes in opening doors to long-lasting relationships while securing a lifetime of experiences.

The Company : Willis Klein Safe, Lock & Decorative Hardware Co. is a retailer of decorative door/cabinet hardware and plumbing and a trusted fourth-Generation expert in locksmithing and is known for the great care we take with clients and employees alike.

The Position: We’re looking for a Customer Service/Sales Support person. The pay range we’re offering is $18-$22/hr.

• We offer Health, Dental, Vision and Life Insurance
• We also offer PTO and Retirement Plans

Requirements:

• Have completed standard company on-boarding procedures
• New hire paperwork
• IT-Agreement/training
• Strong communication and interpersonal skills and dedication to customer satisfaction 
• Proficient in computer software systems including MS Office and MS Excel and CRM
• Multitasking skills
• Teamwork skills
• Learn products sold by the showroom
• Must agree to the company vision

Responsibilities:

• Help the Sales team track down parts for customer issues. 
• Help the Sales Team create bids from Wish Lists
• Keep up with new product sales launches and helping put up displays 
• Checking on open PO’s
• Warranty fulfillment
• SKU Creation
• Answer Phones
• Call and update salesperson Calling Queues
• Take payments
• Helping to keep the showroom clean and orderly for a good presentation to our customers
• Help pull and check on will call orders
• Greet Customers and assess needs
• Direct Showroom Traffic
• Interact with Locksmiths regarding job status 

The Location: This branch of the Willis Klein Safe, Lock & Decorative Hardware Co. is based in Lexington, Kentucky.  Lexington is a growing city with a Cost of Living that is below the national average.  It is home to the University of Kentucky and has numerous festivals, museums, and theaters.  It has many lovely horse farms and is just north of the scenic Kentucky River.

Why Should You Apply?

• Career Advancement. We’re committed to helping each team member become a skilled craftsman with a variety of training and development opportunities. See where your Willis Klein career can take you. 
• Team Culture. At Willis Klein, our culture is at the heart of everything we do. We’re dedicated to providing our team members with a safe, inclusive, and collaborative work environment that supports growth and longevity. 
• Extensive Benefits Package. In addition to our standard benefits, we also offer our team members Paid Holidays, Referral program, Life Insurance, employee discounts, paid training and more!  

Willis Klein Safe, Lock & Decorative Hardware Co. is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against based on disability.

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ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.

Provide services and support as a Customer Support Services (Customer Support Clerk) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

Process customer service documentation.

Maintain records of interactions.

Support call center or front-line teams.

The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 616 East 4th Street Charlotte, NC 28202

Desired Qualifications For Customer Support Clerk | Customer Service (COC ) Candidates:

Clerical or customer service experience.

High school diploma or GED.

Primarily focused on Professional and Management Development Training initiatives and aligned with 221 activities 221 Functional Area Activities.

Data entry, organization, and communication.

Accuracy, reliability, customer focus.

Supports complaint resolution processes.

Works with multiple departments to fulfill requests.

May handle mailroom duties.

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional service to our customers and assisting them with any inquiries or issues they may have. This is a great opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a professional and timely manner
• Provide product information and technical support
• Process orders, returns, and exchanges
• Escalate complex issues to the appropriate team members

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work well under pressure
• Previous customer service experience preferred
• High school diploma or equivalent

If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our dynamic Customer Support team.

Are you a customer service superstar with a passion for providing exceptional support? Moore Haven Yacht Club is seeking a Customer Support representative to join our dynamic team. In this role, you will be responsible for ensuring our members and guests have a seamless and enjoyable experience at our prestigious yacht club.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Provide accurate information about club services, events, and membership options
• Troubleshoot and resolve customer issues and complaints with empathy and efficiency
• Coordinate with other departments to ensure customer needs are met
• Maintain detailed records of customer interactions and transactions

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Previous customer service experience preferred
• Knowledge of CRM systems is a plus

If you are a customer-focused individual with a positive attitude and a desire to deliver top-notch support, we want to hear from you. Apply now to join the Moore Haven Yacht Club team!

91% say women are treated fairly and equally to men

93% would recommend this company to other women

92% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

#

een 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel:

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP ,watch here:

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.

You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.

You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE **:**Required Qualifications

At least 7 years of experience in a customer service environment, with proven ability to produce positive results.

A strong focus on Client Satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience is required.

At least 5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.

You can work overtime hours during peak seasons.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR

Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.

Continuously learn through ongoing training, development, and mentorship opportunities.

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.

Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

91% say women are treated fairly and equally to men

93% would recommend this company to other women

92% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Get AI-powered advice on this job and more exclusive features.

ImmersiveTouch is a cutting-edge medical device company dedicated to delivering innovative AR/VR solutions for surgical planning and medical training. We are searching for a Customer Support & Service Coordinator to ensure a seamless experience for physicians, hospitals, sales representatives, and internal teams. This role involves direct communication with both external and internal stakeholders, providing support, ensuring smooth service delivery, coordinating deployments, and troubleshooting technical issues.

Key Responsibilities

• Serve as the primary point of contact for clients and sales representatives, assisting with software and technology-related issues.
• Diagnose and troubleshoot issues in real time, identifying quick and accurate solutions while adapting to unique challenges faced by clients and sales representatives.
• Communicate technical solutions in a clear, user-friendly manner, ensuring customers feel supported and confident using our technology.
• Provide timely updates, troubleshooting guidance, and follow-ups to resolve issues effectively.
• Maintain detailed documentation of common support requests and solutions.

Service Coordination & Deployment

• Prepare, configure, and install AR/VR systems and related technology for external users, ensuring proper software setup, licensing, and system configurations before deployment.
• Track inventory of AR/VR hardware and related equipment, ensuring availability, and coordinate hardware orders and replacements as needed.
• Investigate recurring or complex issues reported by clients or identified internally, coordinate with relevant teams for resolution, and ensure solutions are properly implemented and timely documented.
• Communicate patterns or trends in reported issues to internal teams, providing insights to help improve products and services.
• Oversee the shipping and tracking of systems and devices to clients and sales reps, ensuring timely delivery.

On-Site & Internal Support

• Support medical professionals and hospital teams as needed to ensure smooth technological operation in clinical settings.
• When required, be available to provide remote or on-site support before surgeries begin, including those with early start times at 7 AM.
• Aid internal team members with software and system-related questions.
• Maintain tools and systems used for corporate operations, product development, and service delivery.
• Perform routine maintenance on 3D printers to ensure optimal performance and minimize downtime.

Regulatory & Security Coordination

• Act as the primary liaison, collaborating with teams to address client security and regulatory inquiries while ensuring compliance with industry standards.
• Assist in addressing requirements related to security assessments received from clients, ensuring compliance with industry regulations and company policies.
• Maintain documentation for compliance, security, and operational best practices to support both internal and external stakeholders.

Requirements

• Demonstrate strong problem-solving skills and experience troubleshooting software and system-related issues.
• Ability to think critically and adapt solutions to different scenarios, ensuring effective resolution of customer and operational challenges.
• Exhibit excellent communication and customer service skills, with the ability to engage effectively with clients, medical professionals, and sales representatives.
• Work collaboratively with internal teams and external consultants to support service delivery, compliance, and operational needs.
• Process strong organizational skills and attention to detail, with the ability to track and manage multiple priorities, including support requests, deployments, compliance efforts, and security assessments.
• Experience in maintaining documentation related to troubleshooting steps, security policies, compliance requirements, and operational best practices.
• Willingness to travel when needed to provide on-site support and assistance.
• Comfortable providing periodic early morning support.
• Experience with AR/VR systems or similar technologies (a plus but not required).
• Familiarity with industry compliance standards such as SOC 2, HIPAA, ISO 27001, GDPR, or FDA regulations (a plus but not required).

Compensation and Benefits

• Salary Range for Position: $45K-$0K per year
• Medical, Dental and Vision Insurance
• 401K Savings Plan
• Paid Company Holidays

Why Join Us?

This role is ideal for someone who enjoys a balance of customer interaction, problem-solving, and service coordination. You will play a critical role in ensuring our innovative solutions are successfully deployed and supported, making a tangible impact in medical technology and healthcare.

• Seniority level Entry level

• Employment type Full-time
• Industries Hospitals and Health Care and Technology, Information and Media

Referrals increase your chances of interviewing at ImmersiveTouch by 2x

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Berwyn, IL 55,000.00- 75,000.00 8 months ago

Greater Chicago Area 33,000.00- 40,000.00 1 week ago

Chicago, IL 68,625.00- 96,075.00 2 weeks ago

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Job Summary: Handles intense customer phone reception and electronic communication of customer's non-technical needs, consisting of (but not limited to) the sale of subscriptions, publications, processes customer invoices for publication and subscription purchases, Publication Viewer (1View) first level troubleshooting, publication quotes/invoices, Contact Administration, txtavsupport.com and 1View registrations, password resets/reminders and other general inquires.

Job Responsibilities: Impact the profitability of the Company through assisting with strategic and tactical management decisions and new business development results. Receives, interprets, accepts, and enters incoming publication/subscription orders utilizing the publication/subscription ordering database and financial system. Develop familiarity with all technical publications/subscriptions. Screens customers through Restricted Party Screening system. Utilizes Paymentech for processing customer credit card information. Monitors applicable customer accounts to ensure funds are available for purchases. Proficient in Publication Viewer (1View) level one troubleshooting to assist customers with issues and determine when to pass the customer to Tier 2. Knowledgeable in the current Textron Aviation publication apps as available and advise customers how to access them. Advises customers of product delivery information, pricing, and backordered item delivery times. Provides feedback from customers regarding service, subscription, and publication matters via reports and meetings as required for improving Textron Aviation's competitive position. Provides feedback and recommendations for process improvements to better achieve department objectives. Works daily with numerous departments within Textron Aviation to establish good working relationships and ensure the customer receives the best service possible at all times. Processes intensive customer email correspondence displaying professional writing proficiencies.

Qualifications: Pursuing Bachelor's degree in Aviation, Business Management, Psychology, Social Science, or other related field. Professional and diplomatic demeanor. Excellent customer service skills a must. Excellent verbal and written communication skills. Interest in business, accounting practices, customer handling and aircraft publications. Experience in general business/office/customer procedures. Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship. Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks. Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Recruiting Timeline: Applications for this position will be accepted through October 31, 2025. The application window may be shortened or extended based on candidate flow and business needs. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit.

EEO Statement: Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Aviation

Primary Location: US-Kansas-Wichita

Job Function: Business Development

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Internship / Co-Op

Shift: First Shift

Job Posting: 09/01/2025, 1:00:00 AM

Job Number: