50 Customer Support jobs in Erie

Customer Support Specialist

Pay Status: Exempt

Compensation: Salary

Location: Office

Job Summary:

Will provide customer support to our dealers and homeowners in a manner that exceeds their expectations. Daily interaction via telephone conversations, emails and faxes on RFI's, RFQ's, order-processing and general customer service.

Key Accountabilities:

• Respond promptly to all customers inquires
• Provide pricing and delivery information for all Seaway product lines
• Organize workflow to meet customer timeframes
• Communicate and coordinate with internal departments
• Follow-up on all customer interactions in a timely manner
• Effectively match our product offering with the customers' requirements
• Maintain company records to properly record all relevant information
• Handle and resolve all customer complaints
• Direct any unresolved issues to the designated resource
• Evaluate RFQ's and take all actions necessary to respond with a quote in a timely manner
• Perform Inside Sales function by promoting the features and benefits of all Seaway products to both dealers and homeowners
• Process orders expeditiously with complete accuracy on all product lines
• Participate as a team member at all times to facilitate department cohesion
• Technical champion in the department with requirements to focus on sunroom activities.
• Other duties to be assigned
• timeframes
• Communicate and coordinate with internal departments
• Follow-up on all customer interactions in a timely manner
• Effectively match our product offering with the customers' requirements
• Maintain company records to properly record all relevant information
• Handle and resolve all customer complaints
• Direct any unresolved issues to the designated resource
• Evaluate RFQ's and take all actions necessary to respond with a quote in a timely manner
• Perform Inside Sales function by promoting the features and benefits of all Seaway products to both dealers and homeowners
• Process orders expeditiously with complete accuracy on all product lines
• Participate as a team member at all times to facilitate department cohesion
• Technical champion in the department with requirements to focus on sunroom activities
• Other duties to be assigned

Required Knowledge and Experience:

• 2 years of customer service experience required
• One year of technical or inside sales experience a plus
• Advanced math and computer skills

Key Competencies:

• Excellent written and verbal interpersonal skills
• Excellent communication and problem solving skills
• Superior planning, prioritization and organizational skills
• Strong computer and technical skills
• Knowledge of customer service principles and practices
• Ability to type at the speed of conversation
• Working understanding of pricing, discounting and pricelist application
• Maintained professionalism
• Experience with heavy phone communications
• Technical and mechanical abilities commensurate with Seaway products
• Self-regulation of extra work hours to be in-line with fluctuating work load
• Computer skills to operate inside of company systems
• Problem-solving skills to handle all situations
• Ability to multi-task in an environment with ever-changing priorities
• Dedication and ownership of workload

Physical Demands:

• Must be able to lift up to 50 lbs.

Adecco is currently assisting a local client in their search to fill a Customer Support Specialist job in Erie, PA. This is a contract opportunity. As a Customer Support Specialist, you will be responsible for administrative support, customer service, and several other duties as necessary! Apply Now if you meet the qualifications listed below!

Responsibilities for this Customer Service Specialist job include:

• Providing administrative support

• Customer service

• Assisting with project-based work

• Taking phone calls and handling customer service inquiries

• Data entry

• Other duties as required

Qualifications:

• High School Diploma

• Strong Microsoft Office skills

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this Customer Support Specialist job in Erie, PA or you can visit our website to search for other opportunities that are currently available.

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description
Under moderate supervision, performs basic claims/zone support activities.
Duties and Responsibilities:
Performs support and administrative functions, including answering phones, filing, copying/imaging, faxing, processing and distributing mail and supporting third party vendor relationships and processes.
Orders supplies and schedules/coordinates meetings.
Greets and directs visitors to appropriate personnel.
Provides inbound and outbound phone support and customer service to all customers including policyholders, claimants, and agents, and handles all inquiries with customer service as a priority.
Provides customer service support during weather events including CAT loss reports and other CAT support duties.
Provides support in various disciplines including material damage, property, liability, subrogation, workers compensation, medical, and litigation.
Assists with various activities including preparing and processing documents, preparing time sensitive and confidential claim file information on a routine basis.
Assist with follow up calls and other claim file support as needed.
Greets, screens and directs visitors to appropriate personnel.
Applies a working knowledge of policies and procedures, verifies and provides claims information, and offers initial services.
Assists personnel with various activities including accessing and verifying policyholder information.
Sets follow ups as appropriate for completion of support activities.
Responds to inquiries from customers, including but not limited to, adjusters, Policyholders, Agents, independent adjusters and claimants and/or refers to others as required.
Handles all inquiries with customer service as a priority.
Enters new loss report information and updates claims documentation.
Skills
Claim, Customer service, Support, claims support, claims administration
Additional Skills & Qualifications
Customer Service skills.
Ability to take calls and direct them to the proper individual.
Willingness to learn and grow with an organization.
Pay and Benefits
The pay range for this position is $15.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Erie,PA.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description & Requirements

At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group. We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.

Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).

This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?

Becoming part of Maximus means joining a team that offers:

• Comprehensive benefits, including medical/dental/vision, paid time off, and more

• Opportunities for career advancement and professional development

• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA and Active Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process.

Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

Job-Specific Essential Duties and Responsibilities:

• Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.
• Reports to the Department head or Team Lead.
• Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.
• Communicate missing case data/information to agencies.
• Prepare and send background investigation notices to agencies when applications don't meet the requirements of federal guidelines.

Job-Specific Minimum Requirements:

• Active Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process.
• High School diploma or equivalent with 1-2 years working in a mail room or document sorting experience.
• Have experience utilizing scanning and sorting equipment.
• Ability to go on-site to location within Boyers, PA
• Must have basic computer
• Good written and oral communication skills

Job-Specific Preferred Skills & Experience:

• Ability to work as part of a team.
• Problem/situation analysis.
• Detail oriented.
• Ability to meet deadlines.
• Attentiveness.

#FEDDODBPS #techjobs #clearance #C0reJobs

Minimum Requirements

- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Why should you apply?

• Free Meals during your shift
• Flexible Scheduling
• Fun Work Environment
• Paid Training
• Advancement Opportunities
• Competitive Pay
• GED/Scholarship Opportunities
• Retail Discount Program to save $ at other retail establishments.
• Referral Program available at Most Locations - ask for details.
• Early Access to New Menu Items

The successful Customer Service Crew Member is able to:

• Greet and positively engage guests in the restaurant.
• Accurately accept the guests' orders and process payments.
• Address and resolve all guest inquiries and concerns in a timely manner.
• Maintain a safe, secure, and comfortable area for guests and team members.
• Work well with our Delivery Partners
• Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.

The successful Food/Kitchen Service Crew Member is able to:

• Answering questions about menu items and promotions
• Prepare Ingredients and Menu Items
• Restocking product and workstations
• Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
• Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors

Requirements:

• Must be at least 16 years of age. No previous experience required.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
• Must be able to stand for long periods of time.
• Must be able to lift up to 50 lbs. with assistance.
• Must get along well with coworkers and guests through a positive and friendly demeanor.

If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction

At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.