154 Customer Support jobs in Girard

Customer Support Service Analyst

43065 Warren, Ohio Rose International

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Job Description

Date Posted: 07/22/2025

Hiring Organization: Rose International

Position Number: 485842

Industry: Insurance

Job Title: Customer Support Service Analyst

Job Location: Columbus, OH, USA, 43215

Work Model: Hybrid

Work Model Details: 2 Days Onsite/3 Days Remote

Shift:

Training Hours:

Monday-Friday, 9:00-5:30 EST

Employment Type: Temp to Hire

FT/PT: Full-Time

Estimated Duration (In months): 7

Min Hourly Rate ($): 19.00

Max Hourly Rate ($): 19.00

Must Have Skills/Attributes: Banking/Financial, Customer Service, Hospitality, Insurance

Experience Desired: Experience in customer service, sales, banking, or financial occupations (1+ yrs)

Required Minimum Education: Associate degree

Preferred Education: Bachelor’s Degree

**C2C is not available**

Job Description

Required Education:

• Associate degree or bachelor's degree

• Fresh graduates are welcome to apply

Required Experience, Knowledge & Skills:

• Excellent verbal and written communication skills for effectively communicating with others

• Proficiency with computers and common office software

• Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers

Preferred Experience, Knowledge & Skills:

• One year of experience in customer service, sales, insurance or finance related occupations is a plus

• Knowledge of various insurance products and the sales process

• Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states

• Understands the consequences of not following the FINRA rules and regulations

Required Training:

• Client will provide training, and training will be paid (Need to attend 100%)

Required Availability:

• Training Hours: Monday-Friday, 9:00-5:30 EST

• After Training Hours: Variable Schedule, Monday - Friday 8:00-8:00 EST

As a Representative, you will provide extraordinary care to our members, partners, plan sponsors, and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general accounts; plan fees or plan inquiry questions will be key to success. Additionally, you will effectively interpret and articulate the Client's marketing strategies when communicating with customers.

Customer Support Service Analyst Responsibilities:

• Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics and understands the different product suites, including current line-up and products no longer sold that still require servicing

• Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications

• Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need

• Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper

• Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws

• Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract

• Analyzes problems to determine proper course of action, striving for first time final resolution

• When necessary, works with internal partners to resolve escalated issues

• Integrates lean methodology into daily interactions through problem-solving meetings and team huddles

• Develops and grows through monthly individual meetings with leadership to set in place a career path strategy

• Setting goals and expectations to achieve success in the role as well as future opportunities

**Only those lawfully authorized to work in the designated country associated with the position will be considered. **

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

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Customer Support/Sales Consultant Remote

44505 Youngstown, Ohio Reid Agency

Posted 12 days ago

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Job Description

Permanent
We are seeking a motivated and entrepreneurial Customer Support/Sales Consultant to join our remote team. The ideal candidate will have excellent customer service skills, a strong work ethic, and the ability to work independently. As a Customer Support/Sales Consultant, you will be responsible for providing top-notch customer service and sales support to our clients. This is a great opportunity for someone who is self-motivated and thrives in a remote work environment. Responsibilities: Provide exceptional customer service to clients via phone, email, and chat Assist clients with product inquiries, sales, and support issues Consult with clients to match them with best options for their needs and budget Maintain a high level of professionalism at all times Collaborate with team members to improve overall customer experience Requirements Requirements: 1-3 years of experience in customer service or sales Computer literacy and proficiency in Microsoft Office Self-motivated and able to work independently Entrepreneurial mindset with a drive to succeed Excellent customer service skills and professionalism Strong work ethic Excellent listening skills  Servant mindset  Salary: $60,000 - $145,000 This is a 1099 - 100% Commission opportunity where you can finally earn what you KNOW you are worth!BenefitsMentorship Outstanding training Life Insurance Trips Outstanding income opportunity Bonuses
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Customer Service - Donor Support Technician (Bilingual - English/Spanish)

44507 Youngstown, Ohio CSL Plasma

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**The Opportunity**
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
R-256468
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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Customer Service / Cashier

44507 Youngstown, Ohio Taco Bell

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Job Description

The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
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Customer Service/Sales

44512 Boardman, Ohio Home Depot

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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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