164 Customer Support jobs in Westminster

**About JLG, an Oshkosh company**
**JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.**
SUMMARY:
Responsible for supporting enterprise organization information technology requests, incident management, and outages. Appropriately route problems to the correct point of contact for immediate resolution or further escalation. Ensure customer satisfaction and operational excellence across enterprise end users.
YOUR IMPACT:
-Providing day-to-day operational support and troubleshooting for the end user support ecosystem using appropriate standards for installation, configuration, response time, and ensure customer support excellence.
-Working on small projects and operational tasks
-Intimate knowledge of the ITIL process, ticket resolution, and stakeholder response
-Enhance technical knowledge and capabilities through training, understanding technical/organizational direction, and cross-training.
-Support and troubleshoot software applications on desktop and laptop computers, including basic to advanced operations and general computer use.
-Foundational troubleshooting network and connection issues for AV equipment, OT gear, and telephony (Cisco/Avaya).
-Document user requests and actions in ServiceNow ticketing system.
-Foundational troubleshooting client device break-fix, IMAC, imaging, and incident response support (PC, laptop, iPad, USB encryption, etc.).
-Directly engage stakeholders on incident response and event management escalations through timely response and excellent customer support
-Contribute to helpdesk SOPs and training manuals for level I and II support.
-Utilize office product suites, including M365 cloud applications (Word, Excel, PowerPoint, Outlook, OneDrive, Teams, etc.).
-Other duties as assigned.
-Regular attendance is required.
MINIMUM QUALIFICATIONS:
- Two (2) or more years of experience in the field or in a related area.
- Hardware, operating systems, ITSM, ITIL
- Written and verbal communication skills, customer service, issue resolution, and problem solving
STANDOUT QUALIFICATIONS:
- Bachelors degree in Information Technology or related field.
**Pay Range:**
$56,600.00 - $88,400.00
The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at
Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility ( ?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provides in-office client and advisor support to a team of Wealth Advisors managing a portfolio of high net-worth clients. Closely works with assigned advisor(s) to meet the needs and objectives of the client and will serve as the primary point of intake for a majority of requests from advisor(s) and clients, playing a key front-office role in interfacing with clients. The teammate will support workload management, and triage and delegate client and advisor operational requests to a centralized service team as appropriate.
**Essential Duties and Responsibilities:**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
+ Work within the Truist risk framework to prioritize relationship management activities with a focus on the client experience and support of the advisor's purpose-driven advice delivery, revenue-generating activities, and client acquisition activities.
+ Support administrative fitness efforts through review of relevant reports and ensuring timely updates to book management data (i.e. pipelined reports and referrals)
+ Support the sales and retention efforts by scheduling appointments, making follow up telephone calls, and preparing and maintaining client presentation and marketing materials.
+ Support Integrated Relationship Management activities through good understanding of offerings, solutions, and referral pathways.
+ Triage and delegate client and advisor operational requests related to transfers, withdrawals, and account opening/maintenance to the centralized service team.
+ Work closely with the centralized service team to ensure client and advisor requests are fulfilled in a timely manner.
+ Demonstrate proficiency in all operational competencies and processes including banking, credit, investments, trust, new client on-boarding/welcome program, client servicing and advisor support.
+ Escalate potential at-risk relationships to advisor/regional managing director.
+ Serve as the on-site local contact for wealth support advisory org teammates and leadership.
+ Maintain positive working relationships with various departments and individuals who are designated to support Wealth support efforts and serve as an effective advocate for Wealth clients with other LOBs.
+ Enter and maintain appropriate client records; monitor client transactions and client data for accuracy and timeliness; maintain appropriate documentation of client transactions.
+ Respond to client requests for information and assistance within appropriate level of authority.
+ Assist the advisors with other administrative functions, prioritizing those actions that enable quality client interactions and support a superior client experience.
+ Continually render responsive and professional personal service to Wealth clients
+ Can attend client events/meetings, as needed, with leadership approval.
+ Serve as a peer-mentor for WSS I
+ Participate in workstreams, committees and councils as needed.
+ Able to provide support for multiple advisors and client relationships in a fast-paced environment.
+ Able to work independently and seek guidance as needed.
+ Where applicable, demonstrate proficiency in specialty-specific support activities, including servicing a commercial book of business, demonstrate a basic understanding of treasury services and solutions, and identifying specialty-specific process and service/solution delivery gaps.
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Undergraduate degree or 4+ years of banking experience
+ Excellent organizational skills with the ability to work on numerous tasks simultaneously.
+ Responsive to coaching
+ Able to learn independently using training guides, virtual and in-person training sessions, and peer-to-peer training.
+ Flexible; able to adapt to change.
+ Able to identify and focus on top priorities in a fast-paced environment with multiple priorities
+ Strong understanding of banking, lending, commercial and wealth management solutions
+ Excellent interpersonal and relationship management skills
+ Excellent oral and written communication skills
+ Proficiency in Microsoft Office applications
+ Exemplary customer service and professional etiquette skills
+ Ability to travel, occasionally overnight.
**Preferred Qualifications:**
+ 5 years of previous banking or other financial institutional experience
+ Strong fiduciary and investment management knowledge
+ For specialty support teammates, commercial or specialty-industry experience
*For Maryland Applicants*
The annual base salary for this position is $51,430 - $105,520
*Additional inventive pay is available for this position*
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( ( Right to Work (

**You Matter**
- Make a difference every day in the lives of the underserved
- Join a mission driven organization with a people first culture
- Excellent career growth opportunities
**Join us and find a career that supports:**
- Caring for overlooked, underserved, and vulnerable patients
- Diversity, equity, inclusion, and belonging
- Autonomy in a warm team environment
- Growth and training
**Perks and Benefits**
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
- DailyPay, receive your money as you earn it!
- Tuition Assistance and dependent Scholarships
- Employee Assistance Program (EAP) including free counseling and health coaching
- Company paid life insurance
- Tax free Health Spending Accounts (HSA)
- Wellness program featuring fitness memberships and product discounts
- Preferred banking partnership and discounted rates for home and auto loans
*Eligibility for perks and benefits varies based on employee type and length of service.
**Why Us**
**Now is your moment to make a difference in the lives of the underserved.**
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to "Always Do The Right Thing!", and to collectively do our part to heal the world, one patient at a time.
Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.
We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.
**How you make a difference**
As a Peer Support Specialist, the role involves empowering individuals in their recovery journey through both individual and group meetings, offering valuable information, dispelling myths, and fostering hope. Additionally, the Peer Support Specialist actively contributes to care coordination, ensuring a holistic approach to support individuals in their path towards recovery. Through a combination of peer-led interactions and care coordination efforts, the Specialist plays a crucial role in providing empathetic and informed support to enhance the well-being of those on their recovery journey.
**Key Responsibilities**
+ Facilitate individual and group meetings to promote recovery, providing education and instilling hope as a Peer Support Specialist.
+ Serve as a role model for individuals on their recovery journey, actively participating in care coordination efforts.
+ Conduct and assist in organizing peer support activities and support groups to create a supportive community environment.
+ Attend treatment team meetings upon request, sharing valuable patient information to contribute to the development and updating of treatment plans.
+ Fulfill other assigned duties as required in the role of a Peer Support Specialist.
**Qualifications & Requirements**
Education
+ High school diploma or equivalent.
Experience
+ Experiential understanding of substance use disorders and/or mental illness.
Licenses/Certifications
+ Certification as a Peer Support Specialist where required by contract or statute.
Compliance
+ Must be able to pass facility's background check.
**We are an Equal Employment Opportunity Employer**
We are committed to fostering, cultivating, and preserving a culture of uniqueness.
We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.
**We encourage you to apply!** If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.
We are an Affirmative Action Employer in accordance with applicable state and local laws.
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**Job** _ _
**Facility** _MD Frederick Cty Det Ctr_
**Type** _Part-Time_
**Shift** _Variable Shift_
**Recruiter : Full Name: First Last** _Amanda Cermanski_
**Recruiter : Email**
**Compensation Information** _$21.27 - $23.63 / hour_

Overview:

This position is for the Tactical Training Team Hotel, Depot team. The candidate will be responsible for asset management of a large portfolio of gear to include vehicles, various robotic systems and corresponding exercise support gear. The candidate will also need to possess the knowledge or the ability how to operate and maintain the various technical systems to support ONR code 34 technology. The candidate will need to be a self starter with the ability to adapt to an ever changing tactical environment. 

Travel: 15% Conus Travel is expected. Clearance:

An ACTIVE Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance.

Requirements:

• The ideal candidate will need a basic to intermediate level of mechanical/automotive repair experience.
• FAA part 107 license.
• The ability to obtain and hold Range Safety Officer certifications within the Marine Corps and Navy. 

Responsibilities:

• Manage and track assets and inventory across a large, dynamic portfolio of technologies.

• Perform maintenance and repairs on technical systems to ensure readiness and reliability.

• Coordinate logistics for training events, including setup, deployment, and teardown of equipment.

• Support military units by providing technical expertise and ensuring the availability of required systems and assets.

Preferred Skills and Experience:

• ASE certification A1-A8.
• Experience with a variety of asset management systems.

Education: High Scool Diploma or GED equivalent. Bachelors degree preferred. Compensation:

Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate’s experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements.

The projected annual compensation range for this position is $75,000.00 - $110,000.00 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. 

Benefits:

At SimVentions, we’re committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. 

We offer:

• Medical, dental, vision, and prescription drug coverage
• Employee Stock Ownership Plan (ESOP)
• Competitive 401(k) programs
• Retirement and Financial Counselors
• Health Savings and Health Reimbursement Accounts
• Flexible Spending Accounts
• Life insurance, short- & long-term disability
• Continuing Education Assistance
• Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military)
• Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling
• Supplemental Benefit Program 

Why Work for SimVentions?:

SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It’s also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together.

Support Our Warfighters

SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world.

Drive Customer Success

We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact.

Get Involved in Giving Back

We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year.

Build Innovative Technology

SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer’s success.

Work with Brilliant People

We don’t just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture.

Create Meaningful Solutions

We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve.

Employees who join SimVentions will enjoy additional perks like:

• Employee Ownership:  Work with the best and help build YOUR company!
• Family focus:  Work for a team that recognizes the importance of family time.
• Culture:  Add to our culture of technical excellence and collaboration.
• Dress code:  Business casual, we like to be comfortable while we work.
• Resources:   Excellent facilities, tools, and training opportunities to grow in your field.
• Open communication:  Work in an environment where your voice matters.
• Corporate Fellowship:   Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development.
• Employee Appreciation:  Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more.
• Founding Partner of the FredNats Baseball team:  Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite.
• Food:  We have a lot of food around here!

FTAC

Overview:

This position is for the Tactical Training Team Hotel, Depot team. The candidate will be responsible for asset management of a large portfolio of gear to include vehicles, various robotic systems and corresponding exercise support gear. The candidate will also need to possess the knowledge or the ability how to operate and maintain the various technical systems to support ONR code 34 technology. The candidate will need to be a self starter with the ability to adapt to an ever changing tactical environment. 

Travel: 15% Conus Travel is expected. Clearance:

An ACTIVE Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance.

Requirements:

• The ideal candidate will need a basic to intermediate level of mechanical/automotive repair experience.
• FAA part 107 license.
• The ability to obtain and hold Range Safety Officer certifications within the Marine Corps and Navy. 

Responsibilities:

• Manage and track assets and inventory across a large, dynamic portfolio of technologies.

• Perform maintenance and repairs on technical systems to ensure readiness and reliability.

• Coordinate logistics for training events, including setup, deployment, and teardown of equipment.

• Support military units by providing technical expertise and ensuring the availability of required systems and assets.

Preferred Skills and Experience:

• ASE certification A1-A8.
• Experience with a variety of asset management systems.

Education: High Scool Diploma or GED equivalent. Bachelors degree preferred. Compensation:

Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate’s experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements.

The projected annual compensation range for this position is $75,000.00 - $110,000.00 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. 

Benefits:

At SimVentions, we’re committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. 

We offer:

• Medical, dental, vision, and prescription drug coverage
• Employee Stock Ownership Plan (ESOP)
• Competitive 401(k) programs
• Retirement and Financial Counselors
• Health Savings and Health Reimbursement Accounts
• Flexible Spending Accounts
• Life insurance, short- & long-term disability
• Continuing Education Assistance
• Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military)
• Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling
• Supplemental Benefit Program 

Why Work for SimVentions?:

SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It’s also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together.

Support Our Warfighters

SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world.

Drive Customer Success

We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact.

Get Involved in Giving Back

We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year.

Build Innovative Technology

SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer’s success.

Work with Brilliant People

We don’t just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture.

Create Meaningful Solutions

We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve.

Employees who join SimVentions will enjoy additional perks like:

• Employee Ownership:  Work with the best and help build YOUR company!
• Family focus:  Work for a team that recognizes the importance of family time.
• Culture:  Add to our culture of technical excellence and collaboration.
• Dress code:  Business casual, we like to be comfortable while we work.
• Resources:   Excellent facilities, tools, and training opportunities to grow in your field.
• Open communication:  Work in an environment where your voice matters.
• Corporate Fellowship:   Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development.
• Employee Appreciation:  Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more.
• Founding Partner of the FredNats Baseball team:  Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite.
• Food:  We have a lot of food around here!

FTAC