1,064 Customer Training jobs in the United States
Customer Training Manager - US
60684 Chicago, Illinois
Medtronic
Posted 3 days ago
Job Viewed
Job Description
We anticipate the application window for this opening will close on - 31 Jul 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Medtronic's Surgical Operating Unit is one new, powerful operating unit bringing together the people and product portfolio of Surgical Robotics and Surgical Innovations. With the Medtronic Mission as our North Star, we will build on our legacy of proven surgical solutions and advance the promise of robotics and digital solutions for the benefit of the customers and patients we serve.
Make your impact by exploring a career with the world's leading Medical Device company, striving "to alleviate pain, restore health, and extend life." Manager, Customer Training supporting the Surgical Innovations business manages the US HugoTM and IllumisiteTM customer training execution team and US training centers. The role will be responsible for working with internal stakeholders to align on US HugoTM and IllumisiteTM customer training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with the US Sales Teams, US Surgeon Training Lead, Global Medical Education, US Sales Training, Medical Directors, KOLS, and Training Center Partners to determine critical strategies and execution plans to deliver customer training to support US US HugoTM and IllumisiteTM system installation and lifecycle.
**At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.** **?**
**You Will:**
+ Manage the customer training team.
+ Facilitates the development of customized training for Medical Professionals on technology and product adoption to improve patient outcomes.
+ Collaborates with internal and external stakeholders to develop the US Customer Training strategy and annual execution plan.
+ Develops and executes the annual calendar of technical training events.
+ Managers training centers and training center partnerships.
+ Manages the training center contracts, budgets and product inventory.
+ Maintains the complaint deployment of training center curriculum and content.
+ Manages upskilling of customer trainers to meet the needs of product and therapy launch.
+ Manages and reports US Surgical customer training performance metrics dashboard.
**Must Have:**
+ Bachelors Degree and minimum of 5 years relevant experience, or
+ Advanced degree with a minimum of 3 years prior relevant experience.
**Nice to Have:**
+ Experience applying adult learning principles to drive learner success.
+ Experience with capital system customer training/support and surgical training center management.
+ Experience managing performance to learner success KPI's.
+ Proven success influencing and aligning internal and external stakeholders.
+ Medical device or regulated industry experience.
+ Experience managinga team.
+ Ability to drive aggressive project schedules to completion.
+ Strong program management skills.
+ Strong communication skills (written, verbal, listening) with all levels of the organization.
+ Strong influence management skills.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$110,400.00 - $165,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Medtronic's Surgical Operating Unit is one new, powerful operating unit bringing together the people and product portfolio of Surgical Robotics and Surgical Innovations. With the Medtronic Mission as our North Star, we will build on our legacy of proven surgical solutions and advance the promise of robotics and digital solutions for the benefit of the customers and patients we serve.
Make your impact by exploring a career with the world's leading Medical Device company, striving "to alleviate pain, restore health, and extend life." Manager, Customer Training supporting the Surgical Innovations business manages the US HugoTM and IllumisiteTM customer training execution team and US training centers. The role will be responsible for working with internal stakeholders to align on US HugoTM and IllumisiteTM customer training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with the US Sales Teams, US Surgeon Training Lead, Global Medical Education, US Sales Training, Medical Directors, KOLS, and Training Center Partners to determine critical strategies and execution plans to deliver customer training to support US US HugoTM and IllumisiteTM system installation and lifecycle.
**At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.** **?**
**You Will:**
+ Manage the customer training team.
+ Facilitates the development of customized training for Medical Professionals on technology and product adoption to improve patient outcomes.
+ Collaborates with internal and external stakeholders to develop the US Customer Training strategy and annual execution plan.
+ Develops and executes the annual calendar of technical training events.
+ Managers training centers and training center partnerships.
+ Manages the training center contracts, budgets and product inventory.
+ Maintains the complaint deployment of training center curriculum and content.
+ Manages upskilling of customer trainers to meet the needs of product and therapy launch.
+ Manages and reports US Surgical customer training performance metrics dashboard.
**Must Have:**
+ Bachelors Degree and minimum of 5 years relevant experience, or
+ Advanced degree with a minimum of 3 years prior relevant experience.
**Nice to Have:**
+ Experience applying adult learning principles to drive learner success.
+ Experience with capital system customer training/support and surgical training center management.
+ Experience managing performance to learner success KPI's.
+ Proven success influencing and aligning internal and external stakeholders.
+ Medical device or regulated industry experience.
+ Experience managinga team.
+ Ability to drive aggressive project schedules to completion.
+ Strong program management skills.
+ Strong communication skills (written, verbal, listening) with all levels of the organization.
+ Strong influence management skills.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$110,400.00 - $165,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
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0
Customer Training Manager - US
80026 Lafayette, Colorado
Medtronic
Posted 3 days ago
Job Viewed
Job Description
We anticipate the application window for this opening will close on - 31 Jul 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Medtronic's Surgical Operating Unit is one new, powerful operating unit bringing together the people and product portfolio of Surgical Robotics and Surgical Innovations. With the Medtronic Mission as our North Star, we will build on our legacy of proven surgical solutions and advance the promise of robotics and digital solutions for the benefit of the customers and patients we serve.
Make your impact by exploring a career with the world's leading Medical Device company, striving "to alleviate pain, restore health, and extend life." Manager, Customer Training supporting the Surgical Innovations business manages the US HugoTM and IllumisiteTM customer training execution team and US training centers. The role will be responsible for working with internal stakeholders to align on US HugoTM and IllumisiteTM customer training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with the US Sales Teams, US Surgeon Training Lead, Global Medical Education, US Sales Training, Medical Directors, KOLS, and Training Center Partners to determine critical strategies and execution plans to deliver customer training to support US US HugoTM and IllumisiteTM system installation and lifecycle.
**At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.** **?**
**You Will:**
+ Manage the customer training team.
+ Facilitates the development of customized training for Medical Professionals on technology and product adoption to improve patient outcomes.
+ Collaborates with internal and external stakeholders to develop the US Customer Training strategy and annual execution plan.
+ Develops and executes the annual calendar of technical training events.
+ Managers training centers and training center partnerships.
+ Manages the training center contracts, budgets and product inventory.
+ Maintains the complaint deployment of training center curriculum and content.
+ Manages upskilling of customer trainers to meet the needs of product and therapy launch.
+ Manages and reports US Surgical customer training performance metrics dashboard.
**Must Have:**
+ Bachelors Degree and minimum of 5 years relevant experience, or
+ Advanced degree with a minimum of 3 years prior relevant experience.
**Nice to Have:**
+ Experience applying adult learning principles to drive learner success.
+ Experience with capital system customer training/support and surgical training center management.
+ Experience managing performance to learner success KPI's.
+ Proven success influencing and aligning internal and external stakeholders.
+ Medical device or regulated industry experience.
+ Experience managinga team.
+ Ability to drive aggressive project schedules to completion.
+ Strong program management skills.
+ Strong communication skills (written, verbal, listening) with all levels of the organization.
+ Strong influence management skills.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$110,400.00 - $165,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Medtronic's Surgical Operating Unit is one new, powerful operating unit bringing together the people and product portfolio of Surgical Robotics and Surgical Innovations. With the Medtronic Mission as our North Star, we will build on our legacy of proven surgical solutions and advance the promise of robotics and digital solutions for the benefit of the customers and patients we serve.
Make your impact by exploring a career with the world's leading Medical Device company, striving "to alleviate pain, restore health, and extend life." Manager, Customer Training supporting the Surgical Innovations business manages the US HugoTM and IllumisiteTM customer training execution team and US training centers. The role will be responsible for working with internal stakeholders to align on US HugoTM and IllumisiteTM customer training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with the US Sales Teams, US Surgeon Training Lead, Global Medical Education, US Sales Training, Medical Directors, KOLS, and Training Center Partners to determine critical strategies and execution plans to deliver customer training to support US US HugoTM and IllumisiteTM system installation and lifecycle.
**At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.** **?**
**You Will:**
+ Manage the customer training team.
+ Facilitates the development of customized training for Medical Professionals on technology and product adoption to improve patient outcomes.
+ Collaborates with internal and external stakeholders to develop the US Customer Training strategy and annual execution plan.
+ Develops and executes the annual calendar of technical training events.
+ Managers training centers and training center partnerships.
+ Manages the training center contracts, budgets and product inventory.
+ Maintains the complaint deployment of training center curriculum and content.
+ Manages upskilling of customer trainers to meet the needs of product and therapy launch.
+ Manages and reports US Surgical customer training performance metrics dashboard.
**Must Have:**
+ Bachelors Degree and minimum of 5 years relevant experience, or
+ Advanced degree with a minimum of 3 years prior relevant experience.
**Nice to Have:**
+ Experience applying adult learning principles to drive learner success.
+ Experience with capital system customer training/support and surgical training center management.
+ Experience managing performance to learner success KPI's.
+ Proven success influencing and aligning internal and external stakeholders.
+ Medical device or regulated industry experience.
+ Experience managinga team.
+ Ability to drive aggressive project schedules to completion.
+ Strong program management skills.
+ Strong communication skills (written, verbal, listening) with all levels of the organization.
+ Strong influence management skills.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$110,400.00 - $165,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
View Now
1
Customer Training Instructor I
27608 Glenwood, North Carolina
Brightstar Lottery
Posted 7 days ago
Job Viewed
Job Description
Customer Training Instructor I
Location:
Raleigh, NC, US, 27604
Requisition ID: 17394
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit .
**Overview**
**Candidate must live within 60 minutes of Raleigh.**
Brightstar is seeking a Customer Training Instructor for our North Carolina team. The person in this role is responsible for the activities in an assigned geography, including but not limited to product training, market research, and developing and executing marketing promotions. The person will be responsible for maintaining an assigned retailer market and training for the region. They will have the flexibility to work remote, while traveling between those locations, and have a great deal of autonomy. The ideal candidate must be trustworthy, hardworking and collaborative.
Brightstar employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):
- Medical benefits day one of being a Brightstar employee
- 12 paid holidays plus 2 floating holidays per year
- 3 weeks of paid vacation per year, prorated first year
- 401K with employer match and 100% vested day one
- Company paid parental leave, life insurance, short-term disability and long-term disability
- Gym membership reimbursement, free identity theft protection, and tuition reimbursement
**Responsibilities**
- Develops and delivers in-person and virtual training to retailers, lottery officials and company staff on the operations of company equipment, technology and games
- Develops training schedules and staff assignments
- Serves as a liaison between the company, lottery officials and retailers to provide effective and satisfactory customer service experience
- Visits retailers to promote sales and provide customer service
- Generates, interprets, and presents sales and training reports
- Assists with field research and software testing
- Assists in the development and implementation of programs to increase sales
- Creates video training modules and/or webinar training classes for retailers and players
- Assists with equipment and program implementations and rollouts
- Assists with retailer and staff-related promotions and special events
- Creates, maintains and updates all training documents and reference guides for retailers and local staff
- Assists lottery personnel and internal business units by reporting, tracking and troubleshooting chronic retailer issues
- Educates retailers and lottery personnel on best practices and other marketing techniques
- Participates in regional and statewide sales meetings/conferences
- Assists with other projects as assigned
- Monitors retailers training to ensure that training standards are maintained
- Delivers supplies and promotional products on behalf of Brightstar and the lottery
- Ensures proper level of supplies are stocked
- Serve as point person for all projects as assigned, including attending project team meetings, updating timelines, developing schedules, training materials and written marketing materials
**Qualifications**
- Bachelor's degree, or equivalent, or additional related training or education is a plus
- 3+ years in training, promotional marketing, or direct customer support
- 2+ years of sales, marketing, or customer service related experience
- Ability, flexibility, and willingness to work varied hours and travel to retailer sites as needed
- Sound decision making and organizational skills
- Strong ability to work independently and with flexibility
- Exceptional customer service skills and ability to build positive customer relationships
- Strong time management, verbal, written and presentation skills
- Demonstrated proficiency with Microsoft Office suite products (Outlook, PowerPoint, Teams, etc)
- Ability to travel up to 60% of the time
- Knowledge of lottery industry
- Familiarity with lottery industry hardware, software, and reporting tools
- Bilingual skills (Spanish) are a plus
- Adequate knowledge of learning management software
- eLearning, webinar and training video design experience
**Keys to Success**
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
#LI-JM1
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
Location:
Raleigh, NC, US, 27604
Requisition ID: 17394
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit .
**Overview**
**Candidate must live within 60 minutes of Raleigh.**
Brightstar is seeking a Customer Training Instructor for our North Carolina team. The person in this role is responsible for the activities in an assigned geography, including but not limited to product training, market research, and developing and executing marketing promotions. The person will be responsible for maintaining an assigned retailer market and training for the region. They will have the flexibility to work remote, while traveling between those locations, and have a great deal of autonomy. The ideal candidate must be trustworthy, hardworking and collaborative.
Brightstar employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):
- Medical benefits day one of being a Brightstar employee
- 12 paid holidays plus 2 floating holidays per year
- 3 weeks of paid vacation per year, prorated first year
- 401K with employer match and 100% vested day one
- Company paid parental leave, life insurance, short-term disability and long-term disability
- Gym membership reimbursement, free identity theft protection, and tuition reimbursement
**Responsibilities**
- Develops and delivers in-person and virtual training to retailers, lottery officials and company staff on the operations of company equipment, technology and games
- Develops training schedules and staff assignments
- Serves as a liaison between the company, lottery officials and retailers to provide effective and satisfactory customer service experience
- Visits retailers to promote sales and provide customer service
- Generates, interprets, and presents sales and training reports
- Assists with field research and software testing
- Assists in the development and implementation of programs to increase sales
- Creates video training modules and/or webinar training classes for retailers and players
- Assists with equipment and program implementations and rollouts
- Assists with retailer and staff-related promotions and special events
- Creates, maintains and updates all training documents and reference guides for retailers and local staff
- Assists lottery personnel and internal business units by reporting, tracking and troubleshooting chronic retailer issues
- Educates retailers and lottery personnel on best practices and other marketing techniques
- Participates in regional and statewide sales meetings/conferences
- Assists with other projects as assigned
- Monitors retailers training to ensure that training standards are maintained
- Delivers supplies and promotional products on behalf of Brightstar and the lottery
- Ensures proper level of supplies are stocked
- Serve as point person for all projects as assigned, including attending project team meetings, updating timelines, developing schedules, training materials and written marketing materials
**Qualifications**
- Bachelor's degree, or equivalent, or additional related training or education is a plus
- 3+ years in training, promotional marketing, or direct customer support
- 2+ years of sales, marketing, or customer service related experience
- Ability, flexibility, and willingness to work varied hours and travel to retailer sites as needed
- Sound decision making and organizational skills
- Strong ability to work independently and with flexibility
- Exceptional customer service skills and ability to build positive customer relationships
- Strong time management, verbal, written and presentation skills
- Demonstrated proficiency with Microsoft Office suite products (Outlook, PowerPoint, Teams, etc)
- Ability to travel up to 60% of the time
- Knowledge of lottery industry
- Familiarity with lottery industry hardware, software, and reporting tools
- Bilingual skills (Spanish) are a plus
- Adequate knowledge of learning management software
- eLearning, webinar and training video design experience
**Keys to Success**
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
#LI-JM1
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
View Now
2
Senior Customer Training Specialist HPLC
15289 Pittsburgh, Pennsylvania
Thermo Fisher Scientific
Posted today
Job Viewed
Job Description
Work Schedule
Standard Office Hours (40/wk)
Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Discover Impactful Work
The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and commercializing solutions for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success. Key responsibilities include managing customer excellence projects from inception to execution, establishing relationships, and supporting commercial success.
A day in the life
-
Create and align strategy for Customer Training concept for focus customers (HPLC method transfer)
-
Build training and support programs with the objective of driving customer experience with our liquid chromatography products and solutions.
-
Own the definition, development, and delivery of customer training and education solutions and strategic business programs.
-
The projects will initially prioritize excellence in post-sale customer training but will extend to other customer touchpoints in the future.
-
Partner with cross-functional teams to successfully plan and carry out customer education and training plans (super user training).
-
The role will focus on our Liquid Chromatography product range, including related products and services, which form part of a complete customer solution.
-
Lead Customer Excellence Training solutions projects in partnership with program management team.
-
You will be encouraged to establish and supervise content for marketing/product management teams, conduct trainings, and empower internal colleagues to deliver a well-rounded customer solution.
-
This role is fundamental to build trust and confidence in our solutions to support and drive commercial success in key Pharma and Biopharma accounts.
-
Partner with marketing, product management, and the bio/pharma beyond discovery vertical team to develop long-term strategic plans.
-
Ability to travel as needed for projects, meetings, and onsite customer trainings, 30-50% depending on location relative to sites.
Keys to Success:
Education
- Bachelor's degree in Engineering, Technical Business, Chemistry, or a related field with experience in Analytical Chemistry or as Analytical Scientist.
Experience
-
5+ years of experience working within Liquid Chromatography.
-
Product Management or training experience preferred.
-
Experience in a pharmaceutical or biopharmaceutical late-stage development or regulated environment preferable.
Knowledge, Skills, Abilities
-
Excellent / expert knowledge of LC method development and / or method transfer
-
Experience leading projects through a matrixed organization.
-
Customer Care or Customer Success experience beneficial.
-
Strong leadership skills.
-
Proficient in delivering effective presentations.
-
Strong attention to details and technical skills.
-
Proficient organizational and technical skills.
-
Travel 25-50%.
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
View Now
3
Senior Customer Training Specialist HPLC
36830 Auburn, Alabama
ThermoFisher Scientific
Posted today
Job Viewed
Job Description
**Work Schedule**
Standard Office Hours (40/wk)
**Environmental Conditions**
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work**
The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and commercializing solutions for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success. Key responsibilities include managing customer excellence projects from inception to execution, establishing relationships, and supporting commercial success.
**A day in the life**
+ Create and align strategy for Customer Training concept for focus customers (HPLC method transfer)
+ Build training and support programs with the objective of driving customer experience with our liquid chromatography products and solutions.
+ Own the definition, development, and delivery of customer training and education solutions and strategic business programs.
+ The projects will initially prioritize excellence in post-sale customer training but will extend to other customer touchpoints in the future.
+ Partner with cross-functional teams to successfully plan and carry out customer education and training plans (super user training).
+ The role will focus on our Liquid Chromatography product range, including related products and services, which form part of a complete customer solution.
+ Lead Customer Excellence Training solutions projects in partnership with program management team.
+ You will be encouraged to establish and supervise content for marketing/product management teams, conduct trainings, and empower internal colleagues to deliver a well-rounded customer solution.
+ This role is fundamental to build trust and confidence in our solutions to support and drive commercial success in key Pharma and Biopharma accounts.
+ Partner with marketing, product management, and the bio/pharma beyond discovery vertical team to develop long-term strategic plans.
+ Ability to travel as needed for projects, meetings, and onsite customer trainings, 30-50% depending on location relative to sites.
**Keys to Success:**
**Education**
+ Bachelor's degree in Engineering, Technical Business, Chemistry, or a related field with experience in Analytical Chemistry or as Analytical Scientist.
**Experience**
+ 5+ years of experience working within Liquid Chromatography.
+ Product Management or training experience preferred.
+ Experience in a pharmaceutical or biopharmaceutical late-stage development or regulated environment preferable.
**Knowledge, Skills, Abilities**
+ Excellent / expert knowledge of LC method development and / or method transfer
+ Experience leading projects through a matrixed organization.
+ Customer Care or Customer Success experience beneficial.
+ Strong leadership skills.
+ Proficient in delivering effective presentations.
+ Strong attention to details and technical skills.
+ Proficient organizational and technical skills.
+ Travel 25-50%.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard Office Hours (40/wk)
**Environmental Conditions**
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work**
The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and commercializing solutions for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success. Key responsibilities include managing customer excellence projects from inception to execution, establishing relationships, and supporting commercial success.
**A day in the life**
+ Create and align strategy for Customer Training concept for focus customers (HPLC method transfer)
+ Build training and support programs with the objective of driving customer experience with our liquid chromatography products and solutions.
+ Own the definition, development, and delivery of customer training and education solutions and strategic business programs.
+ The projects will initially prioritize excellence in post-sale customer training but will extend to other customer touchpoints in the future.
+ Partner with cross-functional teams to successfully plan and carry out customer education and training plans (super user training).
+ The role will focus on our Liquid Chromatography product range, including related products and services, which form part of a complete customer solution.
+ Lead Customer Excellence Training solutions projects in partnership with program management team.
+ You will be encouraged to establish and supervise content for marketing/product management teams, conduct trainings, and empower internal colleagues to deliver a well-rounded customer solution.
+ This role is fundamental to build trust and confidence in our solutions to support and drive commercial success in key Pharma and Biopharma accounts.
+ Partner with marketing, product management, and the bio/pharma beyond discovery vertical team to develop long-term strategic plans.
+ Ability to travel as needed for projects, meetings, and onsite customer trainings, 30-50% depending on location relative to sites.
**Keys to Success:**
**Education**
+ Bachelor's degree in Engineering, Technical Business, Chemistry, or a related field with experience in Analytical Chemistry or as Analytical Scientist.
**Experience**
+ 5+ years of experience working within Liquid Chromatography.
+ Product Management or training experience preferred.
+ Experience in a pharmaceutical or biopharmaceutical late-stage development or regulated environment preferable.
**Knowledge, Skills, Abilities**
+ Excellent / expert knowledge of LC method development and / or method transfer
+ Experience leading projects through a matrixed organization.
+ Customer Care or Customer Success experience beneficial.
+ Strong leadership skills.
+ Proficient in delivering effective presentations.
+ Strong attention to details and technical skills.
+ Proficient organizational and technical skills.
+ Travel 25-50%.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
View Now
4
Senior Customer Training Specialist HPLC
27722 Durham, North Carolina
ThermoFisher Scientific
Posted today
Job Viewed
Job Description
**Work Schedule**
Standard Office Hours (40/wk)
**Environmental Conditions**
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work**
The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and commercializing solutions for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success. Key responsibilities include managing customer excellence projects from inception to execution, establishing relationships, and supporting commercial success.
**A day in the life**
+ Create and align strategy for Customer Training concept for focus customers (HPLC method transfer)
+ Build training and support programs with the objective of driving customer experience with our liquid chromatography products and solutions.
+ Own the definition, development, and delivery of customer training and education solutions and strategic business programs.
+ The projects will initially prioritize excellence in post-sale customer training but will extend to other customer touchpoints in the future.
+ Partner with cross-functional teams to successfully plan and carry out customer education and training plans (super user training).
+ The role will focus on our Liquid Chromatography product range, including related products and services, which form part of a complete customer solution.
+ Lead Customer Excellence Training solutions projects in partnership with program management team.
+ You will be encouraged to establish and supervise content for marketing/product management teams, conduct trainings, and empower internal colleagues to deliver a well-rounded customer solution.
+ This role is fundamental to build trust and confidence in our solutions to support and drive commercial success in key Pharma and Biopharma accounts.
+ Partner with marketing, product management, and the bio/pharma beyond discovery vertical team to develop long-term strategic plans.
+ Ability to travel as needed for projects, meetings, and onsite customer trainings, 30-50% depending on location relative to sites.
**Keys to Success:**
**Education**
+ Bachelor's degree in Engineering, Technical Business, Chemistry, or a related field with experience in Analytical Chemistry or as Analytical Scientist.
**Experience**
+ 5+ years of experience working within Liquid Chromatography.
+ Product Management or training experience preferred.
+ Experience in a pharmaceutical or biopharmaceutical late-stage development or regulated environment preferable.
**Knowledge, Skills, Abilities**
+ Excellent / expert knowledge of LC method development and / or method transfer
+ Experience leading projects through a matrixed organization.
+ Customer Care or Customer Success experience beneficial.
+ Strong leadership skills.
+ Proficient in delivering effective presentations.
+ Strong attention to details and technical skills.
+ Proficient organizational and technical skills.
+ Travel 25-50%.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard Office Hours (40/wk)
**Environmental Conditions**
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work**
The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and commercializing solutions for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success. Key responsibilities include managing customer excellence projects from inception to execution, establishing relationships, and supporting commercial success.
**A day in the life**
+ Create and align strategy for Customer Training concept for focus customers (HPLC method transfer)
+ Build training and support programs with the objective of driving customer experience with our liquid chromatography products and solutions.
+ Own the definition, development, and delivery of customer training and education solutions and strategic business programs.
+ The projects will initially prioritize excellence in post-sale customer training but will extend to other customer touchpoints in the future.
+ Partner with cross-functional teams to successfully plan and carry out customer education and training plans (super user training).
+ The role will focus on our Liquid Chromatography product range, including related products and services, which form part of a complete customer solution.
+ Lead Customer Excellence Training solutions projects in partnership with program management team.
+ You will be encouraged to establish and supervise content for marketing/product management teams, conduct trainings, and empower internal colleagues to deliver a well-rounded customer solution.
+ This role is fundamental to build trust and confidence in our solutions to support and drive commercial success in key Pharma and Biopharma accounts.
+ Partner with marketing, product management, and the bio/pharma beyond discovery vertical team to develop long-term strategic plans.
+ Ability to travel as needed for projects, meetings, and onsite customer trainings, 30-50% depending on location relative to sites.
**Keys to Success:**
**Education**
+ Bachelor's degree in Engineering, Technical Business, Chemistry, or a related field with experience in Analytical Chemistry or as Analytical Scientist.
**Experience**
+ 5+ years of experience working within Liquid Chromatography.
+ Product Management or training experience preferred.
+ Experience in a pharmaceutical or biopharmaceutical late-stage development or regulated environment preferable.
**Knowledge, Skills, Abilities**
+ Excellent / expert knowledge of LC method development and / or method transfer
+ Experience leading projects through a matrixed organization.
+ Customer Care or Customer Success experience beneficial.
+ Strong leadership skills.
+ Proficient in delivering effective presentations.
+ Strong attention to details and technical skills.
+ Proficient organizational and technical skills.
+ Travel 25-50%.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
View Now
5
Senior Customer Training Specialist HPLC
15222 Pittsburgh, Pennsylvania
ThermoFisher Scientific
Posted today
Job Viewed
Job Description
**Work Schedule**
Standard Office Hours (40/wk)
**Environmental Conditions**
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work**
The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and commercializing solutions for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success. Key responsibilities include managing customer excellence projects from inception to execution, establishing relationships, and supporting commercial success.
**A day in the life**
+ Create and align strategy for Customer Training concept for focus customers (HPLC method transfer)
+ Build training and support programs with the objective of driving customer experience with our liquid chromatography products and solutions.
+ Own the definition, development, and delivery of customer training and education solutions and strategic business programs.
+ The projects will initially prioritize excellence in post-sale customer training but will extend to other customer touchpoints in the future.
+ Partner with cross-functional teams to successfully plan and carry out customer education and training plans (super user training).
+ The role will focus on our Liquid Chromatography product range, including related products and services, which form part of a complete customer solution.
+ Lead Customer Excellence Training solutions projects in partnership with program management team.
+ You will be encouraged to establish and supervise content for marketing/product management teams, conduct trainings, and empower internal colleagues to deliver a well-rounded customer solution.
+ This role is fundamental to build trust and confidence in our solutions to support and drive commercial success in key Pharma and Biopharma accounts.
+ Partner with marketing, product management, and the bio/pharma beyond discovery vertical team to develop long-term strategic plans.
+ Ability to travel as needed for projects, meetings, and onsite customer trainings, 30-50% depending on location relative to sites.
**Keys to Success:**
**Education**
+ Bachelor's degree in Engineering, Technical Business, Chemistry, or a related field with experience in Analytical Chemistry or as Analytical Scientist.
**Experience**
+ 5+ years of experience working within Liquid Chromatography.
+ Product Management or training experience preferred.
+ Experience in a pharmaceutical or biopharmaceutical late-stage development or regulated environment preferable.
**Knowledge, Skills, Abilities**
+ Excellent / expert knowledge of LC method development and / or method transfer
+ Experience leading projects through a matrixed organization.
+ Customer Care or Customer Success experience beneficial.
+ Strong leadership skills.
+ Proficient in delivering effective presentations.
+ Strong attention to details and technical skills.
+ Proficient organizational and technical skills.
+ Travel 25-50%.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard Office Hours (40/wk)
**Environmental Conditions**
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work**
The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and commercializing solutions for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success. Key responsibilities include managing customer excellence projects from inception to execution, establishing relationships, and supporting commercial success.
**A day in the life**
+ Create and align strategy for Customer Training concept for focus customers (HPLC method transfer)
+ Build training and support programs with the objective of driving customer experience with our liquid chromatography products and solutions.
+ Own the definition, development, and delivery of customer training and education solutions and strategic business programs.
+ The projects will initially prioritize excellence in post-sale customer training but will extend to other customer touchpoints in the future.
+ Partner with cross-functional teams to successfully plan and carry out customer education and training plans (super user training).
+ The role will focus on our Liquid Chromatography product range, including related products and services, which form part of a complete customer solution.
+ Lead Customer Excellence Training solutions projects in partnership with program management team.
+ You will be encouraged to establish and supervise content for marketing/product management teams, conduct trainings, and empower internal colleagues to deliver a well-rounded customer solution.
+ This role is fundamental to build trust and confidence in our solutions to support and drive commercial success in key Pharma and Biopharma accounts.
+ Partner with marketing, product management, and the bio/pharma beyond discovery vertical team to develop long-term strategic plans.
+ Ability to travel as needed for projects, meetings, and onsite customer trainings, 30-50% depending on location relative to sites.
**Keys to Success:**
**Education**
+ Bachelor's degree in Engineering, Technical Business, Chemistry, or a related field with experience in Analytical Chemistry or as Analytical Scientist.
**Experience**
+ 5+ years of experience working within Liquid Chromatography.
+ Product Management or training experience preferred.
+ Experience in a pharmaceutical or biopharmaceutical late-stage development or regulated environment preferable.
**Knowledge, Skills, Abilities**
+ Excellent / expert knowledge of LC method development and / or method transfer
+ Experience leading projects through a matrixed organization.
+ Customer Care or Customer Success experience beneficial.
+ Strong leadership skills.
+ Proficient in delivering effective presentations.
+ Strong attention to details and technical skills.
+ Proficient organizational and technical skills.
+ Travel 25-50%.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
View Now
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6
Entry Level Customer Training Specialist - Traveling
85003 Phoenix, Arizona
Reynolds & Reynolds Inc
Posted 1 day ago
Job Viewed
Job Description
Position Description
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone and laptop.
Training
Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynoldsu2019 solutions u2018in actionu2019 by visiting car dealerships that already utilize our solutions on a daily basis.
Requirements
Bachelor&'s degree or equivalent experience~^~Ability to travel 80% of the time~^Outgoing, friendly personality~ ~Strong written and verbal communication skills~ ~Must have reliable transportation as well as a valid driveru2019s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years~ ~Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Paid vacation and sick days- Eight paid holidays- Referral bonuses- Working remotely with a company cell phone and laptop- Professional development and training- Promotion from withinReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Salary:
50,000.00 - 52,000.00 / Yearly
View Now
7
Entry Level Customer Training Specialist - Traveling
84193 Salt Lake City, Utah
Reynolds & Reynolds Inc
Posted 1 day ago
Job Viewed
Job Description
Position Description
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone and laptop.
Training
Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynoldsu2019 solutions u2018in actionu2019 by visiting car dealerships that already utilize our solutions on a daily basis.
Requirements
Bachelor&'s degree or equivalent experience~^~Ability to travel 80% of the time~^Outgoing, friendly personality~ ~Strong written and verbal communication skills~ ~Must have reliable transportation as well as a valid driveru2019s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years~ ~Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Paid vacation and sick days- Eight paid holidays- Referral bonuses- Working remotely with a company cell phone and laptop- Professional development and training- Promotion from withinReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Salary:
50,000.00 - 52,000.00 / Yearly
View Now
8
Customer Training Scheduler (Associate & Mid-Level)
98194 Seattle, Washington
The Boeing Company
Posted 4 days ago
Job Viewed
Job Description
**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is seeking a **Customer Training Scheduler (Associate and Mid-Level)** in **Seattle, WA** . The incumbent will work within Maintenance Training to handle allocating and scheduling of all global training resources in line with customer requirements as outlined by the Customer Program Managers. Focus of the position is to ensure the efficient, optimal and cost-effective utilization of the global training network
**Position Responsibilities:**
+ Schedules and performs logistics pertaining to maintenance training for multiple airplane models.
+ Manages product/process changes (impact and alternative analysis, documentation, etc.) via defined change management processes.
+ Forecasts optimal training schedules based upon strategic plans.
+ Manages rescheduling efforts.
+ Develops reports and analyses regarding training.
**Basic Qualifications (Required Skills/Experience):**
+ High School Diploma or equivalent
+ 3+ years scheduling experience
+ Experience in a role that required outstanding customer service skills, excellent verbal and written communication skills
+ Experience in a role that required proactivity with ability to problem solve
+ Experience in a role that required time management, communication, and organizational skills
**Preferred Qualifications (Desired Skills/Experience):**
+ 5+ years of higher education and/or related work experience (Higher education includes college, university, technical school, licensing/certification programs, etc.) (Mid-Level)
+ AA degree in related discipline and typically 1 or more years of related experience or an equivalent combination of education and experience
+ Experience working in the aerospace industry
+ Experience working with scheduling applications
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
**Pay & Benefits:**
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range Associate (Level B): $49,300- $6,700
Summary Pay Range Mid-Level (Level C): 60,350- 81,650
Applications for this position will be accepted until **Aug. 09, 2025**
**Export Control Requirements:** This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
**Export Control Details:** US based job, US Person required
**Education**
High School Diploma or Equivalent Required
**Relocation**
This position offers relocation based on candidate eligibility.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is seeking a **Customer Training Scheduler (Associate and Mid-Level)** in **Seattle, WA** . The incumbent will work within Maintenance Training to handle allocating and scheduling of all global training resources in line with customer requirements as outlined by the Customer Program Managers. Focus of the position is to ensure the efficient, optimal and cost-effective utilization of the global training network
**Position Responsibilities:**
+ Schedules and performs logistics pertaining to maintenance training for multiple airplane models.
+ Manages product/process changes (impact and alternative analysis, documentation, etc.) via defined change management processes.
+ Forecasts optimal training schedules based upon strategic plans.
+ Manages rescheduling efforts.
+ Develops reports and analyses regarding training.
**Basic Qualifications (Required Skills/Experience):**
+ High School Diploma or equivalent
+ 3+ years scheduling experience
+ Experience in a role that required outstanding customer service skills, excellent verbal and written communication skills
+ Experience in a role that required proactivity with ability to problem solve
+ Experience in a role that required time management, communication, and organizational skills
**Preferred Qualifications (Desired Skills/Experience):**
+ 5+ years of higher education and/or related work experience (Higher education includes college, university, technical school, licensing/certification programs, etc.) (Mid-Level)
+ AA degree in related discipline and typically 1 or more years of related experience or an equivalent combination of education and experience
+ Experience working in the aerospace industry
+ Experience working with scheduling applications
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
**Pay & Benefits:**
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range Associate (Level B): $49,300- $6,700
Summary Pay Range Mid-Level (Level C): 60,350- 81,650
Applications for this position will be accepted until **Aug. 09, 2025**
**Export Control Requirements:** This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
**Export Control Details:** US based job, US Person required
**Education**
High School Diploma or Equivalent Required
**Relocation**
This position offers relocation based on candidate eligibility.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
View Now
9